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| Customer Service | 1.6/10   |
|---|---|
| Quality of website | 3.4/10 |
| Value for Money | 0.8/10 |
| Overall rating | 1/10 |
Full review by
Guest.
on 30th Jul 2008
User Rating : 1
Respect :
0
Good Points: People on the phone are nice.
General comments: Tried 2 different times to have flowers delivered and they were never delivered EITHER time. Anniversary and Valentines. They will never have to worry about having my business again.
Guest.'s review and ratings | 34 words
Review by
Guest.
on 15th Jul 2008
User Rating : 2
Respect :
0
For Mothers Day I ordered flowers from Blooms Today to be sent to my grandmother. There was apparently a Blooms Rewards program that they claimed I signed up for. They also claimed I received a 50% discount which I did not.
Guest.'s full review | 43 words
Review by
Athena88
on 16th Jun 2008
User Rating : 1
Respect :
0
I placed an order based on white daisies (from a picture on Blooms Today website). The company called and asked if they could change the ACCENT flowers from green to blue. I said this was fine as long as the daisies remained the same. When the person received the flowers NOTHING from the picture was in the arrangement (to include the agreed upon daisies). When I contacted Blooms Today (who advertise a 100% money back guarantee) to only ask for a PARTIAL refund, they cited that I had agreed to a ...
Athena88's full review | 116 words
Review by
charityldonnelly
on 15th May 2008
User Rating : 0
Respect :
0
Ordered floral arrangement online from this company specifically because they promised to deliver the next day (day before Mother's Day); at 5pm mountain time they called to tell me that they couldn't deliver as promised, would I accept 20% discount for delivery on Monday. I accepted and called my Mother to apologize. On the following Wednesday my mother called me to tell me that nothing had arrived. I called Blooms Today and they said that the computer showed that no one could reach me and so t ...
charityldonnelly's full review | 170 words
Review by
Magil
on 14th May 2008
User Rating : 0
Respect :
0
I had a similar experience to the person before me. I got a message Saturday evening that the flowers could not be delivered for mother's day. Then they offer a 20% discount for late delivery! When I called them back they were closed until Monday. I sent an email and they haven't answered. I was just trying to do something nice for my mother in law and I end up with nothing. At least one other online florist told me up front they couldn't deliver to Hawaii. Blooms Today just didn't want to miss ...
Magil's full review | 123 words
Review by
Guest.
on 12th May 2008
User Rating : 0
Respect :
0
I ordered a Mother's Day bouquet of flowers online for same day delivery from BloomsToday.com at approximately 8:00 a.m. on Saturday, the day before Mother's Day. I was concerned about delivery to my parent's rural address, but when I entered my parent's zipcode into the Blooms Today order form, it pulled up the exact area they live - a tiny place called Stangelville, Wisconsin. I placed the order, and then called the Blooms Today 1-800 number to verify the order and confirm that it would be del ...
Guest.'s full review | 394 words
Review by
Guest.
on 11th May 2008
User Rating : 0
Respect :
0
I ordered 3 bouquets to be delivered for mothers day and they were not delivered. I was very embarassed as this was my mothers day gift to my mom, my husbands mom, and my step-mom.
Guest.'s full review | 34 words
Review by
Guest.
on 11th May 2008
User Rating : 0
Respect :
0
I wish I had researched further on this company.Only today that I see there was a review section on this company and it is all negative. And most important it is all true. I will never order flowers from this company again. And I suggest to you.....DO NOT ORDER FLOWERS FROM THIS COMPANY!!!!!!!!!!!
Guest.'s full review | 135 words
Review by
staceyt
on 22nd Apr 2008
User Rating : 1
Respect :
0
My best friends father passed and I am 3000 miles away from home, I spent alot of time looking for just the right flowers to send. I sent a bright and hopeful (I thought) arrangement so my friend and her mother could take it home and it could be bright and hopeful in thier dark time. What was delivered was suppose to be at the funeral home by 2pm ($5.99 extra charge) and arrived at 4pm, not to mention that the thing was a monstrosoty, it was a big green (dark) thing, with 3 blooming flowers, and ...
staceyt's full review | 330 words
Review by
Guest.
on 17th Feb 2008
User Rating : 9
Respect :
0
Between Valentines orders and a funeral I spoke to Bloomstoday several times this past week. They were helpful and honest about what could and could not be done. A reward plan was suggested, w/no "hard sell".
Guest.'s full review | 44 words
Review by
oReview
on 3rd Feb 2008
User Rating : 0
Respect :
0
Blooms Today is the worst florist company I have encountered so far. I placed an order for 100 dollars but it wasn't delivered. In addition, they offered me a membership and charged 9.95 per month (fine prints). When I called them, they were unhelpful. It is the first time I have had such a bad experience with an online company.
oReview's full review | 63 words
Review by
CTMOM
on 14th Jan 2008
User Rating : 0
Respect :
0
Blooms Today is a business that I will from now on avoid at all costs!
My mother ordered flowers for me believing that she was calling a "local" florist as that is the way they advertise in the Yellow Pages. She ordered a $49.99 arrangement and with all their fees added on it came to $74 which included a $20 for delivery!
I had called the Florist that delivered the flowers to complain about the price charged and the size of the arrangement and was told then that the order went through Blooms To ...
CTMOM's full review | 158 words
Review by
Guest.
on 20th Dec 2007
User Rating : 0
Respect :
0
Simple enough, I needed flowers to get out of the doghouse, and Blooms Today let me down. I'll go to the ends of the earth for a refund, but I'll never order from them again.
Guest.'s full review | 44 words
Review by
msyoon
on 3rd Aug 2007
User Rating : 0
Respect :
0
Not only did Blooms Today not deliver the flowers, they also charged my credit card. I have had to call far too many times to get someone on the phone and refund my money, and even that took a long time. I am very disappointed.
msyoon's full review | 45 words
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