Dell Reviews

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★★★☆☆
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Latest Reviews

★☆☆☆☆
Dell

“Worst customer relations I've ever come across ”

Written on: 30/03/2014 by Chea (2 reviews written)

Bought and paid for a top spec computer that arrived faulty, was told 8 to 10 weeks for a replacement even though they are available 2day delivery to buy. This computer had never been out of its box but it couldn't be replaced by sales. When I complained I was telephoned by a manager who souted down the phone at me, when I said he was being rude an was going to hang up, said goodbye, hung up & was shocked when he called me back and screamed "I haven't finished with you yet" a & "don't bother… Read Full Review

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★★★★☆
Dell

“Quality for a good price”

Written on: 12/09/2013 by indianajim15 (3 reviews written)

I owned a Hewlitt Packard previously that cost me over £1,000 for a supposed top end model and it broke in less than 2 years with a known defect on the web (black screen of death). HP refused to take ownership. I can't speak for other people but my Dell computer I have owned for 3 years now. It still runs well. It cost me 1/4 of what the HP cost. Very pleased. Would definitely buy Dell again… Read Full Review

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★☆☆☆☆
Dell

“lack of service”

Written on: 20/08/2013 by klingon3 (1 review written)

I bought dell laptop in May 2011. indec2012 the CPU unit went, it cost me €50 for repair. jan 2013 mother board went and another €50 was spent. feb 2013 it was clear the laptop still had problems. I was told I could get no assistance. I had outlived my welcome. I wrote to Dell in N.Ireland and they have chosen to not respond. Dell used to be a good company, but with the complete disregard have become absolutely the worst computer companies. Which did a survey of computer companies and Dell… Read Full Review

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★☆☆☆☆
Dell

“Most unreliable Laptops ever”

Written on: 21/03/2013 by Bishenden (3 reviews written)

I purchased a laptop Christmas 2011 for my parents as a gift, I decided to go for a Dell laptop mainly due to price but also to give Dell a 2nd chance to redeem themselves for past experiences I have had about 10 years ago Since my parents have had this laptop, (that has had a pretty sheltered life, for a laptop) it to be honest has been terribly disappointing. I think the first major disappointment was the hard drive failure late last year where they lost all of there data. Dell did repair… Read Full Review

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★★★☆☆
Dell

“It's a love-hate thing”

Written on: 08/03/2013 by Neil.Jones (5 reviews written)

I recently purchased this notebook computer for personal use. The rest of my family are Mac users, but I can’t seem to re-wire a brain accustomed to two decades in Windows world, so I decided to go with a PC for my own use. I’ve used a number of Dell computers over the years, and decided to go with them again – not the sexiest choice, but generally a reliable one. The jury’s still out on whether that was a good decision this time around. The good: I think the 15z represents a good… Read Full Review

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★★★★★
Dell

“Bought a few computers from Dell”

Written on: 09/02/2013 by loves2moan (1 review written)

I've bought about 3 computers from Dell and have always been happy with the service I received and the price of the products. I would definitely recommend Dell to a friend and have had no problems with them at all… Read Full Review

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★★★★★
Dell

“No Problem”

Written on: 06/05/2012 by SaundersAliyah (2 reviews written)

Great products with remarkable quality,really worth to money I spent and Highly recommend… Read Full Review

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★★☆☆☆
Dell

“Guarantee? What Guarantee?”

Written on: 15/03/2012 by lms1990 (2 reviews written)

I purchased a Dell PC on offer for £350 3 months ago, i knew that it was going to be a basic, bottom of the range, no sparkles computer. I was very happy with it for the first 2 and a half months, it did everything i needed it for and looked 'neat'. Just After 3 months of ownership a blue screen would appear when booting up. So about 5 days after this started, i phoned Dell to ask what to do. Thats when I was made aware that my basic Guarantee doesn't cover over the phone assistance, if i… Read Full Review

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★★★★☆
Dell

“Dell is Awesome...I'm totally happy :-)”

Written on: 19/09/2011

Hello,i'm using the product of Dell brand since 2004.I'am very happy with the products of Dell.I just found a small problem in Laptop's battery of dell,but the CPU,Monitor,LCD are awesome.Some of my friends are using other companies product,but they always facing the different problems.Thank God i'm happy and saved :-).My Parents are also happy with the performance of Dell Computer.Thanks to Dell for delivering the quality to us :-).I love you Dell… Read Full Review

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★☆☆☆☆
Dell

“Lies. Deceit. Incompetance. ”

Written on: 24/08/2011 by Bernie1 (2 reviews written)

Be warned about this company. I ordered a PC from them and it arrived fitted with inferior parts. The difference in price was about £250. I got in touch and they said they would refund me £58, I obviously told them what they could do with their £58 and cancelled the deal. They then ignored all my efforts to contact them until I was forced to take legal advice, they then agreed to repay me a day before I took out the summons. I would not trust this two bit outfit with a charity box for the… Read Full Review

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Whitehat110's Response to Bernie1's Review

Written on: 19/09/2011

its not the fault of Dell,may be there is some problem behind the delivery.Why are going to hyper?

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★☆☆☆☆
Dell

“Dell Outlet fails to deliver”

Written on: 13/06/2011 by mperks (2 reviews written)

On Dell Outlet website it is possible to appear to purchase a refurbished machine just after someone else has done so. Dell's system then sends several emails confirming the purchase and providing ever later estimated delivery dates. In my case I only found out that I had not actually made a successful purchase when I contacted customer care. The service from customer care was not that great either… Read Full Review

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