Caffe Ritazza Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 1 rating and 3 reviews

Thumb down 33% of users recommend this product

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Average Ratings for Caffe Ritazza

  • Quality of Service2 stars
  • Value for Money1.9 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating2.5 stars

3 Reviews For Caffe Ritazza

  • Guest 10th Oct 2009

    Reviewer rating: 5 stars


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    extremly nice layout,very clean,well presented staff,very friendly staff.
    the table service was a very good idea with the £1 refills.
    The food was very fresh with a superb layout and very well stocked up.

    in this particular store,the management and staff created a fabulous atmosphere and dealt with everyones needs and presented every promotion they had on.

    a 5 star rating from this visit and will be returning when i return back into the uk.

  • Guest 22nd Oct 2008

    Reviewer rating: 0 stars


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    I found the service to be poor - staff did not appear to even make eye contact/smile or speak, making me as a customer feel like nothing! Coffee was bitter beyond belief - cappuccino was watery - not milky as expected. Food tasted old - Bacon panini was too salty and not edible. Due to finding the staff unapproachable and a feeling of fear of embarrassment due to the staff's behaviour, no complaint was made at the time and I was thankful to leave. I saw no tables being cleared or cleaned within ...

  • Guest 14th Feb 2008

    Reviewer rating: 0.5 stars


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    The Ritazza in the Dover port has not been at all impressive from my experience, it seems that the food you require is hardly ever available as they do not make it on the premises, surely this would be a good selling point if the customer could see their food being prepared, it says freshness to the customer and it also says that"Yes it's not on display but we can make that for you" good customer service.

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