Indesit Moon Reviews

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★★☆☆☆
1.6 / 5
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Indesit Moon
Indesit Moon

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Latest Reviews

★☆☆☆☆

“Mouldy Machine”

Written on: 16/07/2014 by cqRyan1945 (1 review written)

Hate this machine. Live in Aus where it is hot and dry and always leave door open nonetheless the machine rubber ring is full of mould. follow the advise to clean, do hot washes, rinse with baking soda etc but still get flecks of mould on our clothes. As the machine heats the water I cannot do a cold wash either so always have loads of hand washing to do otherwise colours tend to run, even with a special colour care detergent. Wish we'd never bought it!… Read Full Review

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★☆☆☆☆

“Wrong choice”

Written on: 28/06/2014 by Hackettts135 (1 review written)

Bought Indesit 4 years ago and was great for first 2 years. Post that it started showing it's face. Every now and then water intake stops and need to call up technician who charges a hefty amount. The current status is that technician is saying the PCB is gone and needs a replacement, which is costing me half the original price I paid when bought in the show room. Now in two minds to get it repaired at that hefty cost!!! Wrong choice MADE, not sure repair will be a good choice?… Read Full Review

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★☆☆☆☆

“dirty smelly machine”

Written on: 10/06/2014 by Heath254 (1 review written)

stinks, mould on the rubber seal, mould on your clothes, no hot wash, constant cleaning of the inside door were the liquid/ powder goes. DONT WASTE YOUR MONEY LIKE I DID, UNLESS YOU WANT A MACHINE THAT LOOKS NICE BUT CANT BE USED… Read Full Review

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★☆☆☆☆

“waste of money”

Written on: 26/04/2014 by KelvinBishop182 (1 review written)

Indesit Moon washing machine is the biggest disappointment and waste of money ever. I had it barely a year when rust started on the lower edge of the machine opening. The softener compartment built up a lot of black gunk and the rubber on the inside of the door is full of black mould. Initially, I was impressed by its great look, powerful spin and its simplicity of use. However, first impressions aren't everything as I was soon to find out. With each use my clothes continue to be covered with… Read Full Review

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★☆☆☆☆

“Poor quality, do not buy!”

Written on: 31/12/2013 by sepiol72 (1 review written)

I bought my washimg machine 18 months ago. The mashine is now rusty under the door. The paint is blisering, the item looks like old appliance. Indesit would not accept any responsibility. DO not Buy!!!!!!… Read Full Review

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Craig1995's Response to sepiol72's Review

Written on: 23/01/2014

I took a policy out with Domestic and General.I originally reported my washing machine not working on the 2nd January 2014 via web site contact form.I left it for a week before telephoning them to chase up an appointment time (due to it being just after Christmas period) I was then told that my contact through the web site contact form has not been processed.The lady I spoke to then generated an appointment for the 14th January 2014. The engineer then surveyed the faults and told me he would then need to order DRUM ASSEMBLY, DOOR SEAL, X2 MODULES CONTROL BOARD DISPLAY BOARD. As they do not stock spare parts it would take a further 7 working days for them to be delivered and an Engineer would phone when they are available. I then got a text informing me that the Engineer would be out on the 23rd January 2014.The engineer then came out this morning and started stripping down the machine to fit spare parts. The engineer then pulled the door seal off and paint work came off the rim. I was then informed that the repair of the door seal could not be done as he would need to order a whole new cabinet.Obviously,not happy I phoned Customer Services at Indesit who are D & G Contractors for Washing Machine repairs. They informed me that they would have to order a whole new case and because its not in stock they would need to order it from Italy.They then generated a further appointment for the 30th January 2014. I have been without a washing machine since 2nd January 2014. I asked why Indesit where rebuilding the machine Whole ne casing,Drum Assembly. Door Seal and x2 Modules and water valve and x3 Engineer Visits.This did not make sense and I found it hard to believe that the amount of staff resources and cost of spare parts that the replacement casing was ordered. I asked too speak to supervisors and managers and was told sorry you cant speak to our department managers we are not allowed to put you through.They also used my mobile and credit to liase with the engineer. Appauling!!! CONSIDER OTHER RESOURCES BEFORE USING THIS COMPANY !!! BEWARE

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★☆☆☆☆

“Terrible”

Written on: 24/06/2013 by Loonnfergi (1 review written)

It smells, it breaks, the high temp washes leave the clothes soaking, it doesn't wash well, have to wash things repeated times. Don't bother buying… Read Full Review

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★★☆☆☆

“Helppppp ”

Written on: 14/04/2013 by Jessymumtojake (1 review written)

My nan gave me this washing machine after buying a new one. It has worked fine apart from quick wash doesn't wash clothes it leaves powder all over them which is terrible!! But today I've gone to wash my baby boys clothes and l nothing will happen. The wash won't come on, just the door locks!! Does anyone no or has anyone else had this happen. I'm a single mum and not got a clue about washing machines braking down lol … Read Full Review

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★☆☆☆☆

“Awful terrible never again”

Written on: 11/03/2013

Awful, even cleaned daily begins to go mouldy and smells, caught fire after couple years of having it and would never recommend to anyone… Read Full Review

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★☆☆☆☆

“Hotpoint are rubbish ”

Written on: 20/08/2012 by Ann302010 (3 reviews written)

I have three hotpoint products, washer dryer and fridge freezer over £1100 worth, they are all rusty and they are all three yrs old, I'm disgusted at how awful these item look considering how much money was spent on them, my last washer and dryer lasted me 10yrs..I bought hotpoint thinking they would be just as good, how wrong I was, I'm now getting on to hotpoint as the rust is so bad on the door seal it was leaking this morning, and flooded my kitchen, ..I can't afford to replace an item… Read Full Review

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★☆☆☆☆

“WORST MACHINE EVER !!! ”

Written on: 03/08/2012

We bought it a couple of years ago , I've never had to clean a machine so much as this one ... the rubbers are mouldy , the inner seals get gunky , i clean the inner compartments every week ~ I use Calgon in every wash and still get dirty grey spots on all clothes and the machine stinks even though i keep the door open after every wash , very disappointed and very frustrated as I have to wash clothes twice… Read Full Review

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★☆☆☆☆

“Indesit 1400 door wont open”

Written on: 02/05/2012

Have the Indesit 1400 - also have mould on clothes and in drum and drawer. I am constantly cleaning it. Thought it was just me. I have also noticed alot of our clothes are getting small holes in them - as though they are catching on something. The electric screen keeps flickering which gets sorted if you tap it but today the door wouldnt open after the cycle finished. Indesit wont come out for a week despite me having cover. Im on my third phone call to them. I have wet clothes inside which… Read Full Review

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★☆☆☆☆

“Indesit moon rubbish”

Written on: 24/04/2012

Don't purchase this machine yes it looks stylish and is easy to use but your clothes come out dirtier than they go in, waste of money, you can't clean it properly because it doesn't wash at high temp. Terrible machine Very unhappy customer… Read Full Review

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★☆☆☆☆

“indesit moon”

Written on: 22/04/2012

I was just looking to buy a new seal for my indesit moon washing machine when I came across this site. This machine is terrible unbelievable mould growth and smelly washing.Now bits of mould are also appearing on my clothes.After reading these reviews there seems to be no point in replacing the seal… Read Full Review

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Guest's Comment

Written on: 03/08/2012

Totally agree with above statement .... I clean everything regularly , use Calgon , wash smaller loads with no avail !! All the washing comes out with dirty little scum marks and getting very fed up !! Also even though I leave the door open to avoid smells it still smells like an indian takeaway ... not happy at all

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★★★★☆

“Great machine, have had it 3 years”

Written on: 20/03/2012

Got this machine 3 years ago and unfortunatly a part has broken and i have to get a new one, I came by this site for reviews on other indesit model with a larger kg capicity. I wanted to let you know something i read in a magazine. Fabric softner remains in all machines and this is what causes the smell, by replacing the fabric softner with vinegar and using one eight the amount of washing powder with a teaspoon of bicarb of soda it is actually better for your clothes, and if you use the bicarb… Read Full Review

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★☆☆☆☆

“Do not buy this product”

Written on: 20/02/2012

Less than 2 years old Foul smelling, mouldy seals from month one, even after wiping seal dry every wash. Have replaced complete seal over 3 times in under 2 years. Its the loudest washing machine we have ever heard and vibrates itself all around the kitchen. Today the cast metal drive pulley shattered into pieces with a massive bang, spent 2 hours ringing Indesit only to get nowhere really. The 5 year manufacture guarantee on parts is only valid if you pay Indesit £140 to come out and undo one… Read Full Review

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★☆☆☆☆

“WARNING DON'T BUY THIS SMELLY DISGUSTING MACHINE!!!!...”

Written on: 17/02/2012 by maal (1 review written)

WARNING DON'T BUY THIS SMELLY DISGUSTING MACHINE!!!! RIP-OFF!!! Style was nice, but doesn't wash clothes properly. It sinks,and is mouldy and makes clothes smell awful... I will never buy anything from Indesit again!!! … Read Full Review

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★★★★☆

“I love my moon too.”

Written on: 27/01/2012

Yes the seal does go a bit mouldy but so has every other washing machine I've owned. It doesn't come off on the clothes, they come out smelling and looking clean and fresh. I use liquitabs in mine. I like the look of it, its A rating and the fact that there are only 4 wash programs. It's so simple to use… Read Full Review

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★☆☆☆☆

“moon washing machine, DONT DO IT”

Written on: 02/01/2012 by bigbird69 (1 review written)

This is the worst machine I have ever owned, I have had it for less than 12 months, the door is full of mould and it stinks, ive scrubbed the mould on the inside of the door but it comes back within a month, the gentle cycle and the quick cycle leave powder all over the clothes, even when I have tried using the smallest anount, I hate it and wish I had never brought it, looks nice, but is totally rubbish, my best friend copied me and brought one, and has had exactly the same problem… Read Full Review

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★★★★★

“2nd Person in the world to love my moon!”

Written on: 29/12/2011

I've owned my Indesit Moon for 4+ years and it's fabulous so I'm the 2nd person to love my moon! I generally use the 30 degree wash as it gets everything clean (although I pre-soak really dirty whites, mud and blood), only takes about 30 minutes and is sooo quiet. The rubber door liner has gone black and mouldy but it doesn't come off on the clothes on the 30 degree wash and isn't smelly. The removable door dispenser takes powder, liquid and conditioner and other types can be put directly into… Read Full Review

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★★★★☆

“I must be the only person in England that loves my moon!”

Written on: 13/12/2011

I bought my moon over 3 years ago, it was a bargain at the time only £169, and have never had a problem with it. The rubber seal can get a bit dirty but once cleaned doesnt smell bad or affect my washing in anyway. Ive used lots of different washing products (usually ones on offer) and have always had lovely smelling clean clothes. I find that the different cycles are enough for my use, the 60 wash may be a tad long. The washing machine looks great and is easy to use. The main reasons I bought… Read Full Review

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