Exotissimo Travel Reviews

Click here if this is your business
? Ask our helpful community of experts about this product or company
Exotissimo Travel - Ask a question now

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Terrible service at a premium cost”

★☆☆☆☆

written by KayleighConley on 20/02/2015

We traveled in Myanmar, and used EXO at the recommendation of a friend (who used them 3 years ago when things everything was MUCH less expensive!!!!!!) Our guide was TOP NOTCH , however the itinerary and hotels were inconsistent (to say the least) and our dealing with EXO agent , in attempts to rectify poorly handled services , were dealt with in embarrassingly unprofessional / and downright sleezy responses , we were completely outraged , and HIGHLY discourage anyone from using their services , as you have no idea of what you (will not) get!!!!!!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Find a different agency”

★☆☆☆☆

written by JonasMacPherson340 on 09/07/2014

If you are reading this review, you are actually considering this company. Unfortunately, I don't get a choice, as they have the contract with the US Embassy. All I can tell you is if you are interested in planning your own trip, allowing people to lie to you, call the airlines and screw up your plans, and over charge you - this is the travel agency for you. If you want to travel without worrying about your name being spelled wrong on the ticket, having the travel agent "help you out" and call your airlines and tell them your internationally certified medical service animal is a military working animal, or my favorite canceling one of your legs on a fully refundable ticket and telling you that you cannot be reimbursed - find another travel agency. Wow! This 45 day process (yes, because of their mistakes it did take this long) was by far my worst experience in Cambodia and has tainted much of the wonderful experiences I have had here. All I can say is run away!!!!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Exotissimo was Great! ”

★★★★★

written by Millepat on 21/02/2014

I organized a two week cultural tour with Exotissimo in January, 2014, travelling in Thailand, Laos, and Cambodia. Their service was outstanding. They were patient and helpful in setting up an itinerary that accommodated my particular wishes. All the logistics went smoothly. The guides they provided were knowledgeable, personable, flexible, and mostly, fun to be with. There were times when the guides went above and beyond their duty to solve problems that I encountered as a traveler. I highly recommend Exotissimo as a travel agency. When I visited, there was unrest in Bangkok so Exotissimo voluntarily changed the hotel they had me booked in to a safer location which happened to be a 5 star hotel. They absorbed the extra cost. One problem I had is that my device for converting 220v. to 110 broke. My guide in Luang Prabang as well as the central office worked very hard to try to find me one. They were not successful (not their fault) but made sure that when I arrived at my next location (Siem Reap, Cambodia) that I had one I could use. My husband and I had our own guide and driver and they were very accommodating if we wanted to tweak the schedule. I highly recommend Exotissimo.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Poor service for the money!”

★☆☆☆☆

written by tararyan on 29/11/2011

Just returned from a 5 week trip to Vietnam and Cambodia.We used Gate 1 travel for 12 days [689.oo]which was excellent!Then we booked Exotissimo for the Mekong Delta,Phu Quoc island and Cambodia[1980 each-really??]The hotels were great,though just slightly above Gate 1.The issue is with the guides and drivers. The guide in Saigon made us feel that we were an imposition on his time,and the driver coughed,hacked and spit our entire car ride.I was given an evaluation form to fill out in the car -which they could read of course!I found this to be extremely unprofessional. As for Cambodia,that guide was better and tried but he was quite sick,and the drivers were different for the 3 days we were there.Again we were given the evaluation in the car at the airport. I have travelled extensively so know what to expect from a tour company of this caliber-I would never use them again,nor would I recommend them to anyone.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Exotissimo has been unreachable when we needed help...”

★☆☆☆☆

written by on 22/05/2011

Exotissimo has been unreachable when we needed help with the hotels they booked for us. Paying for a luxury vacation, we did not expect lizards and dirty sheets and floor in the rooms, meals in roadside restaurants that made us sick, and repeated disruptions of our tour with calls demanding immediate payment of supplement of less than 200USD after we paid over 14000USD for the vacation. Exotissimo did all this and more, spoiling our holidays. Never trust them to organize anything for your vacation.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 24/07/2011

We are considering using Exotissimo in January 2012 -- has anyone used them recently? Please provide comments good and bad.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“You may spend a little bit higher here for the cost of...”

★★★★☆

written by keatlover on 19/11/2007

You may spend a little bit higher here for the cost of travel services but you can really be guaranteed that the service experience you will get is of high quality, exclusivity and uniqueness. And this is why the company is well known as a value for money travel company in Southeast Asia.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dixiehollins's Response to keatlover's Review

Written on: 03/12/2009

I found this review very helpful because...I have used Exottisimo myself several times for trips to Laos,Cambodia and Myanmar. Always satisfied with personnel, lodgings, cusine and touring elements. Never had any problems.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview