Swindon Motor Park, Swindon, Wiltshire Reviews

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 2 ratings and 11 reviews

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Average Ratings for Swindon Motor Park, Swindon, Wiltshire

  • Customer service2 stars
  • Value for Money2.3 stars
  • Reviewer Ratings2 stars
  • Overall Rating2.1 stars

11 Reviews For Swindon Motor Park, Swindon, Wiltshire

  • SwindonMotorPark Rank: Corporal 8th Oct 2009

    Reviewer rating: 4 stars


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    Hello

    I am the Manager at Swindon Motor Park and I would like to assure you that we pride ourselves on great customer service. Great Customer service and satisfaction is at the heart of our training when recruiting new sales staff to our dealership.

    We do realize that on some occasions not all of our customers feel that they get great customer service, and for that I do apologies.

    WE WANT TO HELP!

    Before you write a review of your experience at Swindon Motor Park, please drop me an email GM@SwindonMotorPark.co.uk so that we can discuss your issues further with the dealership, and so that I can address and resolve the matters that you raise as I am very keen on improving our customer satisfaction.

    I look forward to hearing from you

    Kind Regards

    Ben

  • Guest 7th Oct 2009

    Reviewer rating: 1 stars


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    swindon motor park are rubbish and crazy people

    stupid staff and stupid service

    never try it

    i,m being bullied over there

    my rating is negative

  • Guest 1st Oct 2009

    Reviewer rating: 5 stars


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    I purchased a vehicle from Swindon Motor Park a used clio, I used the instant chat as i was at work put a deposit on the vehicle then came and drove the car.

    I thought that the staff were more than helpful also they spent time with me ensuring that i understood everything before signing! I felt i was more than looked after.

    I recommended a friend who also purchaed a vehicle and they sent me £50.00 for this which i thought was brill!!

  • Guest 1st Oct 2009

    Reviewer rating: 4 stars


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    i had a really good experience at swindon motor park. i have never before had such an enjoyable experience whilst spending so much money!
    my salesman helped me choose my car and the finance package was just right including a warranty so i have nothing to worry about until i am due to change again.

  • Guest 30th Sep 2009

    Reviewer rating: 1 stars


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    swindon motor parks are really careless of their customer they do not care at all and i am really unhappy, asked us to pay for some reparation even under warranty, what is the point then to have a warranty with them i will not recommand anyone to go ther they will just steal you.

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    these is my honest review on swindon motor park

    swindon motor park charged me money to repair my car which i bought from them just 2 months old and was covered under warranty and were very very rude.

    their staff is not disciplised at all

    never ever try swindon motor park in your life

    believe me

  • Guest 5th Sep 2009

    Reviewer rating: 1 stars


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    I felt like I was being bully, and treated like a stupid female. On the paperwork they said pick up date to be agreed, this is rubbish you have 48 hours to find alternate loan, or if you refuse their high payment load you lose your deposit, this was not mentioned until after they took the deposit off me. To me this is poor salemanship, and should be shut down.
    I was told Swindon Motor Park would hold unto the car until I could arrange a cheaper loan elsewhere.

  • Guest 25th Jul 2009

    Reviewer rating: 1 stars


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    brought a citroen c3 18 months ago from Swindon Motor Park, had it serviced, not very nice experience, now the gear box has gone. paid £6500.00, replacement gear box £4500.00. can we talk to anybody no, do they care, no!, i don't know what to do next, anybody got any idears. a part from never, never, buy anything from them. oh i was stupid enough to pay cash. no returns, and the principle does not work weekends.

  • Guest 3rd Jul 2009

    Reviewer rating: 0 stars


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    Staff totally rude and incompetent! Promised numerous calls and never got them back. Picked up car without MOT or correct tax taken months and still not sorted.
    Everything was bad at Swindon Motor Park, check the internet advert details against your car fully- huge mistakes with mine such as mileage! Promised things like mot, tax and hpi check had to chase to get them done even arrived to pick up the car and after driving away found there was no MOT and the tax they put on the car was for a tot ...

  • Guest 5th Jun 2009

    Reviewer rating: 0 stars


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    Poor service, rude staff at Swindon Motor Park. No call backs when promised, problem with car after collecting. Even after official complaint nothing improved. WILL NEVER GO BACK AGAIN,!! Worst ever retail experience.

  • PhilipK2 Rank: Lance Corporal 24th Jul 2007

    Reviewer rating: 4 stars


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    Swindon Motor Park are nice people to deal with.