Average Ratings for Ebookers
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- Overall rating
4 Reviews For Ebookers
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amkotas 18th May 2009
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Good Points: None. I never took the flight, as tickets never arrived.
Bad Points: Ebookers showed no interest in refunding flight costs even when I managed to locate a real person in customer services.
General comments: Never been so disappointed with a refund service. I could not get through to a real person at Ebookers when I pursued a refund claim [which arose through no fault of my own]. I had to pursue the flight cost refund through my credit card company [Mastercard] instead ... which worked
- Read amkotas's full review and ratings (80 words)
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lianyuan 27th Aug 2008
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I didn't find ebookers better than other agents: they acted as agent for money. When problems happened, they asked me to "contact" the airline directly. What an agent!- Read lianyuan's review (51 words)
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RogerDBeckingham
21st Aug 2007 Reviewer rating:
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If you want to book a hotel online, look to see what is included. The Ebookers deals had lots of extras and most hotels in Japan had free courtesy buses to the local train stations. It all makes a difference when lugging heavy luggage or paying for food and drink!- Read RogerDBeckingham's review (116 words)
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PCloutier
24th Jul 2007 Reviewer rating:
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Ebookers is no better than any other online booking site but with a usurious cancellation policy.- Read PCloutier's review (99 words)
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