Ebookers Reviews

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 4 reviews

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Average Ratings for Ebookers

  • Customer Service1.8 stars
  • Value for Money2.7 stars
  • Overall rating1.4 stars

4 Reviews For Ebookers

  • amkotas 18th May 2009

    Reviewer rating: 0.5 stars


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    Good Points: None. I never took the flight, as tickets never arrived.


    Bad Points: Ebookers showed no interest in refunding flight costs even when I managed to locate a real person in customer services.


    General comments: Never been so disappointed with a refund service. I could not get through to a real person at Ebookers when I pursued a refund claim [which arose through no fault of my own]. I had to pursue the flight cost refund through my credit card company [Mastercard] instead ... which worked

  • lianyuan 27th Aug 2008

    Reviewer rating: 0.5 stars


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    I didn't find ebookers better than other agents: they acted as agent for money. When problems happened, they asked me to "contact" the airline directly. What an agent!
  • RogerDBeckingham Rank: Corporal 21st Aug 2007

    Reviewer rating: 4 stars


    On average, people found this review very helpful

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    If you want to book a hotel online, look to see what is included. The Ebookers deals had lots of extras and most hotels in Japan had free courtesy buses to the local train stations. It all makes a difference when lugging heavy luggage or paying for food and drink!
  • PCloutier Rank: Lance Corporal 24th Jul 2007

    Reviewer rating: 0.5 stars


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    Ebookers is no better than any other online booking site but with a usurious cancellation policy.