Phone Card Smile www.phonecardsmile.com Reviews

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★★☆☆☆
1.8 / 5
18% of users recommend this
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Latest Reviews

★☆☆☆☆

“I bought $10 1st time and all went well, then I went...”

Written on: 13/08/2014 by pixiq8884 (1 review written)

I bought $10 1st time and all went well, then I went to recharge for another $10 and it came back with an error, so I tried again and same thing. I checked mt bank statement and sure enough they got $20, so I called the customer svc and left a msg, after 4 msgs on the cust svc voice mail and 6 emails, 2 weeks later still no minutes, no response to the email. So they simply stole my money. … Read Full Review

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★☆☆☆☆

“DO NOT BUY”

Written on: 23/02/2014

Phone card smile is a rip-off. They tell you that you have 1 hour and 48 minutes, it disconnects after 1 minute and you lost 10 minutes. Another card I tried said i had 1 hour 20 minutes, used it for 10 minutes. went back on a week later and suddenly I have 0 minutes… Read Full Review

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★☆☆☆☆

“PIN Failed!”

Written on: 28/05/2013 by TheDude111 (1 review written)

I just signed up, I called the local access # and entered my PIN five times. Fail. I called the support number and spoke with a guy who said that I had to call customer service, after a stupid conversation. I told him that HE was customer service! Duh! In the meantime I could use the toll-free number at a much higher rate. I was then given the runaround. They'll have management fix it tomorrow. Right… Read Full Review

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★☆☆☆☆

“Phone card Smile ripoff”

Written on: 05/04/2013

We bought many cards from them. They sometimes work. But most of the time they cheat you out of minutes. We were to get 7cents a minute and paid 16-20 most of the time. Switched to Vonage with unlimited USA and international unlimited for what we need for 38 a month. So happy with service. No problems! None no hassles! Love Vonage. Watch your minutes o any phone card they ripp you off and then you call someone in India who gives you a free 15 minutes after ripping you off for 150 minutes. No… Read Full Review

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★★★★★

“Access Number Failed - No Customer Service”

Written on: 17/02/2013

My local access number for Nashua NH area has not worked for 4 days and their on-line support doesn't work. Notified by their site reporting system. Still not fixed. Also, there is no customer service number to report the problem… Read Full Review

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★☆☆☆☆

“SOLD ME A USED PHONE CARD (TO BUYERS:ALOT OF BUYER 4...”

Written on: 23/09/2012 by didnt-get-wa-i-paid (1 review written)

i bought the phone card last night at about 8:50 pm and i dail the local number at 8:51 and put in the pin right after, they told me i have $19 DOLLARS i was suprised!!!!! and i paid $20 for it. so i called the phone card company they said i have made two phones calls already, first call is 33 mins and second call is 3 mins i was like. i just bought the fAcking phone card like 1 min ago how in the fAcking world i made 36mins called alrdy. and this is ALFA COMPANY. so i give PHONECARDSMILE.COM A… Read Full Review

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Pepperchen's Response to didnt-get-wa-i-paid's Review

Written on: 16/03/2013

NEVER BUY FROM THIS COMPANY. I bought $5 600 minutes card name ASIA TALK. I used it only once for 15 minutes after it was activated. I tried to make a call two weeks later, I found out my time was all gone. Customer service told me there was 99cents maintenance fee after each call. And maintenance fee each week. If this is not rip off then what is.

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★☆☆☆☆

“phonecardsmile please remember:we do counting our minutes”

Written on: 18/09/2012

this cards only "one time use". no matter how long my first conversation - the second will be "non sufficient funds". For example my first phone cal were 46 min week late i made a second phone call assuming i have more then 4 hours left; in reality there no minutes left, although i used only 46 min from 5 hrs 34 min. NO INFORMATION ABOUT FEES. the phone number (for customer service not for the website) doesn't work. i been using this website for years. and always same problem; i have to call… Read Full Review

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★☆☆☆☆

“Used it for 1hr at most & now systems says...”

Written on: 11/09/2012

Bought $20 card and used maybe about 1hr to call Hong Kong and now system claims. Tried contacting live support online and nothing… Read Full Review

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★☆☆☆☆

“This phonecardsmile is a scam, ”

Written on: 17/06/2012

The very first time I purchased a card from this website, it was okay no issue I was very glad. The second time, I started to wonder why I kept on losing minutes, Third time, same thing happen I called the customer technical support, they told me to wait 20 minutes, and try to make a call again. When I called it's not the whole amount of minutes I was losing. Fourth time, same thing happen, I tried to get my bonus minutes for buying the same cards more than four times, it's not giving me the… Read Full Review

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Haina55's Comment

Written on: 10/09/2012

WOW, this sounds like NOTHING NEW with these people.
I signed on last year and have been purchasing phone cards to make calls to the south pacific region because they advertise great rates and it was good
Recently I purchase calling cards that advertise 36mins for my call and the aumated voice when I place the call says 28mins which means 8 mins is already lost before I evn start speaking. Then a few minutes into the call the call gets disconnected and I have to call their Customer services who promise to replace the missing minutes after 10 - 20 mins THEN another cut off before the FINAL message I get is "YOU have INSUFFICIENT FUNDS to make this call" and in all I would have just received just 7.52mins + 7.28 mins or a total of 15mins for the so called 36 mins advertised.
AND when I keep complaining with cutomer services my account got suspended cos they said I committed FRAUD when all I was asking for was the RETURN of lost minutes they stole.
THIS has been my experience...and the Company is BASED in OKLAHOMA

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★☆☆☆☆

“Rip-off”

Written on: 26/05/2012 by toddmister12 (1 review written)

Stay away from this company. Cards do not come closeto minutes promised… Read Full Review

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★☆☆☆☆

“Phonecardsmile.com THE TRUTH 5/21/2012”

Written on: 22/05/2012 by rjkarl53 (1 review written)

Bought Fresh card for my wife to call family in Philippines for 2 yrs until I caught my wife who finally told me she never gets the minutes but had no proof of how short she was. Tonight I bought a card called communicator for $20.00. Suppose to be 3 hours 25 minutes. Timed this and stayed on phone. Got exactly 1 hr and 25 minutes. That is 23.5 cents a minute not the 7.3 cents they advertise and when my wife called customer service she can barely hear the East Indian service agent. He finally… Read Full Review

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★☆☆☆☆

“scam scam scam”

Written on: 29/04/2012

bought a big red 10.00 dollar card was to be or the web page said 4.8 cents a minute!!!!!!! and 209 minutes for 10.00 only got 90 minutes of talk time ,do not buy from this place… Read Full Review

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★☆☆☆☆

“WONDERFUL AFRICA PHONE CARD”

Written on: 27/04/2012

I CALLED THERE CONSUMER SERVICE THE LADY WAS VERY RUDE WAITED MY MONEY.. RUDE CONSUMER SERVICE REPRESENTATIVE...DON'T HOW TO TALK THERE CONSUMER DON'T BUY IT… Read Full Review

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Haina55's Comment

Written on: 10/09/2012

the main woman in the Oklahoma office, she's always polite and helpful...just to get some minutes reinstated..

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★☆☆☆☆

“big scam never buy it ”

Written on: 03/04/2012 by gemi77 (1 review written)

it's very bad card to buy i lost 1 full hours on the fist call and it was dropped customer support do nothing to you i will contact my bank to get my money back it takes 2 dollars service fee in advance bad bad bad card… Read Full Review

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★☆☆☆☆

“This card is a scam! Read the Terms of Service, you'll see”

Written on: 05/02/2012 by cgon (1 review written)

Here's what their TOS states: Use Google Voice for $0.02/minute instead and save yourself the hassel. BY USING THIS CARD, YOU AGREE TO THE FOLLOWING: A SURCHARGE OF 99¢ (SUBJECT TO INCREASE) APPLIES TO PAY PHONE CALLS. CALL TIMES ARE ROUNDED TO THE NEXT 3 MINUTE(S) INCREMENT. A WEEKLY MAINTENANCE FEE OF 99¢ APPLIES. FCC MANDATED UNIVERSAL SERVICE FUND, TRS FUND, AND OTHER REGULATORY FEES APPLY BY LAW AND WILL REDUCE CARD CALLING TIME. A POST CALL FEE MAY APPLY AT THE END OF EACH CALL… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM PHONECARDSMILE.COM. IT IS A SCAM COMPANY.”

Written on: 22/12/2011

Phonecardsmile.com is a scam company. I bought a card that it listed for 9.1 cent/minute when in actuality it was 14.3 cents per minutes. Secondly, I bought another card for $10.00 with a service fee of $1.00, instead my credit card was charged $12.00 for this transaction. Either somebody does not not common addition or the company thinks its buyers do not know common addition. I try contacting customer service, but it said my pin, which they gave me was invalid. I believe the nice reviews here… Read Full Review

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★★★★★

“best rechargeable phone card”

Written on: 23/10/2011 by bettypeets (1 review written)

i've used phonecardsmile for more then 4 months now and i have to say they offer one of the best rechargeable phone card compare to other company that i have used. Their rates lower than others as well. last but not least the quality almost like landline. I would recommend phonecardsmile to anyone need to call international… Read Full Review

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★★★★★

“Do not buy till you have read this”

Written on: 17/10/2011 by raylittle (1 review written)

phonecardsmile one of the site i have used other than nobelcom, speedypin, comfi. I must say phonecardsmile offer better than everyone around as far as the phone card quality. All phonecards i have tried having some issue either minutes not deliver or quality not what i expected. Since then i tried PINLESS which they said much better then regular card, YES INDEED! i've been with phonecardsmile for more than a year now and their PINLESS is work great for me. If you must choose caling card, pick… Read Full Review

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★★★★★

“Positive Experience with Phonecardsmile”

Written on: 15/10/2011 by mave (1 review written)

I've used phonecardsmile for well over 6 months and either im lucky or all the phone card is offers is good. Im using african dream phone card to call my country and it has excellent quality. I do not care about minutes - every company i used (eg. nobelcom, speedypin, comfi, and many others) same issue (never deliver the minutes) - african dream offer by phonecardsmile the minutes not far off from what it advertise… Read Full Review

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★★★★★

“Splash phone card giving more minutes & excellent quality”

Written on: 14/10/2011 by sriadi (1 review written)

I really love Splash phone card from phonecardsmile, i get more minutes for my money and this is the only site im going to use and im going to reccomend all my friends to this site great job guys. Many cards been tested by me in the past 1 years its been good and bad but i found this that i will stick to it … Read Full Review

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