Comfi www.comfi.com Reviews

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★★☆☆☆
2.5 / 5
36% of users recommend this
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Comfi www.comfi.com

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Latest Reviews

★☆☆☆☆

“Hung up when asked about Heartbleed security concerns”

Written on: 13/04/2014 by Newton433 (1 review written)

You can send this chat session to your email for future reference. Please specify which email address you would like to send it to. Chat Content: Kat: [18:55] Welcome to our real-time support chat. My name is Kat. How can I help you today? User: [18:55] Have you been affected by the Heartbleed bug? Kat: [18:55] ? [18:56] What is that? User: [18:56] major security flaw Kat: [18:56] Thank you. [18:56] Anything else please? User: [18:56] I need to know if my data is secure on your site or… Read Full Review

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★☆☆☆☆

“Don't waste your time with these guys. ”

Written on: 04/08/2013

Worst experience ever. I asked how long I was going to get money put into my phone balance and got a reply back saying my card didn't qualify for the security rules thing and when I went and saw on my account from my confi account and it said it was fraud. I was outraged as no one has my card number, etc and my card works and it's a prepaid card that I purchased the other day. Ugh. I wanted to use it to pay for my monthly payment on my phone. I checked what I purchased on my card and nothing… Read Full Review

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★☆☆☆☆

“They do not answer their phones; or return phone calls.”

Written on: 29/07/2013

I wanted to top off a calling card using a different credit card. I could not get anyone to answer the phone no matter how many permutations of the menu system I tried. I left a messsage. It has been over 48 hours. No one has bothered to call back… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 12/04/2013

I tried to use this company to top up an international card I have before I travelled. Despite using a valid credit card, entering all of the security information required, and then validating the transaction using my bank's transaction security system, they still wanted me to call them with more information, which would have required a call to my credit card company. Well, this was supposed to be an easy and convenient way to top up my card whilst on the road! Forget it, I will walk into a… Read Full Review

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★★★★★

“Excellent service and follow up”

Written on: 28/02/2013 by rbiggs (1 review written)

I purchased a sim card for my iPhone 4 that I had unlocked. I wanted to use it when i traveled out of the country, but also wanted to use it temporarily while in the US. It comes with T-mobile. Where I am at T-mobile service kept dropping and would not work. I was turned over to a manager who really followed up and found that T-mobile is only starting to expand their frequency for the iPhone. Long story short he was able to transfer the sim card in the data base to AT&T and now the phone works… Read Full Review

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★★★★★

“comfi app is good!”

Written on: 04/01/2013

I tried a lot of international calling apps, and found comfi app to be the cheapest while good quality. imo skype has better quality but the rates are a lot more expensive… Read Full Review

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★☆☆☆☆

“Un solicited and false information from Confi.com. ”

Written on: 29/10/2012

A few hours back I got an E-mail, from Confi,thanking me for registering with Confi.It was included in the message, my log in name and pass word too.But I never contacted Confi before or made any registration with Confi.The same log in name and password I used for another telephone companies website, yesterday. This look like a scam.I also wonder,How Confi got the information from another phone company,with out my permission.-Abraham O… Read Full Review

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★★☆☆☆

“an honest if inept ”

Written on: 07/10/2012 by Guyy (1 review written)

ComFi.com is an honest if inept company. I had the worst customer service experience with them. They required me to call customer service once I placed my order. I never got through to customer service. They advertised a 10% discount which I never got. Don’t deal with them… Read Full Review

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Ketika's Response to Guyy's Review

Written on: 09/10/2012

I have never had problems with getting bonuses or discounts.

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★★★★★

“Best Phone Company”

Written on: 01/10/2012

I want to thank this wonderful company for helping me keeping in touch with my family. Perfect connection, clear rates, friendly customer service make me use their services over and over again. Even if there is a problem with a calling card, they offer plenty of options to call and often all issues are resolved. Thank you, Comfi!… Read Full Review

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Guyy's Comment

Written on: 07/10/2012

ComFi.com is an honest if inept company. I had the worst customer service experience with them. They required me to call customer service once I placed my order. I never got through to customer service. They advertised a 10% discount which I never got. Don’t deal with them.

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Ketika's Comment

Written on: 09/10/2012

As for the comment to my review. Once I could not apply, 10% discount to my $20 purchase, so I contacted them via live chat support and they added $2 to my card... So it's weird to see such comments :-)

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★☆☆☆☆

“False advertising - rates 10x what website promises”

Written on: 17/07/2012

After 3 live chats trying to pin down the details, I paid $50 USD for a calling card. Comfi site showed you can call the US for 3.7 cents a minute, for a FastWorld calling card. However, when I made a call, it told me I had $50 credit on the card and 120 minutes (which would be about one-tenth the number of minutes you'd expect at that price). I did a couple calls to the US where I hung up on a cell phone number and an 888 number and it indicated when I called in the next time I had $49.50… Read Full Review

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★☆☆☆☆

“Beware of Scam”

Written on: 09/01/2012

Dont buy comfi phone cards. It is a scam, you cant get an access nbr to call, the Service Dept is inept, they dont know what is going on. And then when you want a refund, they say they already refunded your money. Very very bad, it's a scam. The Service number never works, no one knows anything. Better buy your phone card at the grocery store… Read Full Review

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★★☆☆☆

“Card stopped working after about two years and $200...”

Written on: 14/03/2011

Card stopped working after about two years and $200 worth of use. They replied to a few emails back and forth, and then the email system indicated that the address no longer existed. With $20 left on the account, I figure that is negligence and small theft. But it was a good value in the meantime… Read Full Review

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★☆☆☆☆

“DO NOT BUY COMFI PRODUCTS!!! IT is a huge pain. They...”

Written on: 27/02/2011

DO NOT BUY COMFI PRODUCTS!!! IT is a huge pain. They make you wait for literally days for your PIN to "verify" your identity. They say in their emails they'll call you to verify but in my case, after I didn't hear a thing for two days, called the number they said to call if I wanted to "expedite" things. When I called, I was put on hold for close to 30 minutes!!! After I spoke to the agent, I asked why no one had called me. She said they were "busy" and it was better to call. Well why… Read Full Review

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★☆☆☆☆

“DID YOU EVER KNOW ABOUT COMFI.COM A COMPANY...”

Written on: 02/12/2010

DID YOU EVER KNOW ABOUT COMFI.COM A COMPANY INTERNATIONAL PHONE COMPAY DO NOT USE THEM ARE VERY BAD FOR YOU

LOOK LIKE ARE THE BEST NO SERVICE BAD
Well, this it is right. ??? Or someone abuse use because we call International
I paid for my card $ 5 ...when I call to make my call I did not have no minutes because comfi.com said no minutes anymore because HELLOOO I have to pay maintain for WAT I PAY ???? I ask to speak with a supervisor and a SUPERVISOR cannot help I ASK TO SPEAK with… Read Full Review

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★☆☆☆☆

“PLEASE DO NOT USE THIS ((((((((((COMFI.COM)))))))) ”

Written on: 18/12/2009 by palau (1 review written)

PLEASE DO NOT USE THIS ((((((((((COMFI.COM))))))))
ON THE PHONE FOREVER!!!!!!!!!!!!!!
LOSE CONNECTION WHILE YOUR WAITING!!!!!!!!!!!!!!!
PHONE CARD IF FACKED UP BIG TIME!!!!!!!!!!!!!
NOW I'M ON THE PHONE THAT I ALREADY BEEN 2HRS!!!!!!!!!!!!!!
FIND SOMETHING ELSE.....PLEASE NOT (((((((((((COMFI.COM)))))))))))))… Read Full Review

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★☆☆☆☆

“I bought a $5 credit and Comfi keep cutting my credit...”

Written on: 10/08/2009

I bought a $5 credit and Comfi keep cutting my credit while I am trying to make phone calls. I never talked to anyone but my credit is gone… Read Full Review

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★☆☆☆☆

“High additive fees make for a very high per minute...”

Written on: 27/07/2008

High additive fees make for a very high per minute rate. In my opinion Comfi does not offer good rates. Look elsewhere before buying at Comfi.com… Read Full Review

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★★★★★

“I tried to find an alternative to ATT cards (which are...”

Written on: 07/01/2008 by trot (1 review written)

I tried to find an alternative to ATT cards (which are very good quality but so expensive), a customer service rep at Comfi suggested the Mozart card, it is a great sound quality and much cheaper. Very satisfied… Read Full Review

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★★★★★

“I started to use ComFi when I moved to Moscow, away...”

Written on: 10/12/2007 by raspberry (3 reviews written)

I started to use ComFi when I moved to Moscow, away from my Mom. Long-distance calls in Russia are very expensive from both land line and cell phones (especially MTS); the quality is not brilliant either. After the first attempt to use calling cards when I had to enter PIN I understood I need a more convenient way to contact my Mom and friends. I have found a solution called Web Call. It has several advantages, the rate being the best part 4 times cheaper than long-distance calls by the cell… Read Full Review

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Gasyoun's Response to raspberry's Review

Written on: 14/12/2007

Interesting to hear that. A pity there are no representatives from Comfi here

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★★★★★

“I started to use ComFi when I moved to Moscow, away...”

Written on: 10/12/2007 by raspberry (3 reviews written)

I started to use ComFi when I moved to Moscow, away from my Mom. Long-distance calls in Russia are very expensive from both land line and cell phones (especially MTS); the quality is not brilliant either. After the first attempt to use calling cards when I had to enter PIN I understood I need a more convenient way to contact my Mom and friends. I have found a solution called Web Call. It has several advantages, the rate being the best part 4 times cheaper than long-distance calls by the cell… Read Full Review

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