First Vehicle Leasing Reviews - www.firstvehicleleasing.co.uk

★★★★★
4.6 / 5
254
94% of users recommend this
  • Value For Money

Media Gallery for First Vehicle Leasing www.firstvehicleleasing.co.uk

First Vehicle Leasing www.firstvehicleleasing.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Ordering procedure”

Written on: 05/05/2016 by Carl2205 (1 review written)

The service is excellent, the person I dealt with has been extremely helpful and patient due to the number of changes and has found a vehicle for me that suits my needs. I'd recommend him & FVL to anyone… Read Full Review

Report this review
★★★★★

“i cant tell you how proffesional this company is but...”

Written on: 03/05/2016 by kingslr (1 review written)

i cant tell you how proffesional this company is but on a scale of one to 10 they would score 11, from the first time i spoke to him i new i had chosen the right company to order my vehicles from. He kept in touch with me every step of the way and the cars were delivered on time and in imaculate condition. i will certainly deal with them again in the near future… Read Full Review

Report this review
★☆☆☆☆

“Never again!”

Written on: 26/04/2016 by Sophied43 (1 review written)

Poor customer service from start to finish throughout the whole 3 years. Lots of my family lease cars from the car companies themselves and I'll be doing that next time. I would never recommend this company to anyone. People tell you different and inaccurate information. So make sure to keep emails proof… Read Full Review

Report this review
★★☆☆☆

“Poor customer service”

Written on: 21/04/2016

I think the customer service received thus far has been nonchalant! I asked agent to quote me on a few options as I wanted to compare etc. But even when mentioned this to him he appeared rushed. Even though he said he'll get the the quotes over to me shortly, I had to chase him several hours later....anyhow, the quote finally arrived over 6 hours later and low & behold, he only sent the 1 quote! I'm still deliberating whether I should lease a car ot not, but this guy would sway me to the latter… Read Full Review

Report this review
★★★★★

“Hello The gentleman (Ross) ,i dealt with was more than...”

Written on: 18/03/2016 by Maleahi182 (1 review written)

Hello The gentleman (Ross) ,i dealt with was more than helpful,he was patient and had a understanding what the customer is looking for. I dealt with other agents/ brokers in the process and they dont match up to this chap … Read Full Review

Report this review
★★★★★

“A very professional company to work with. Always reply...”

Written on: 09/03/2016 by JudeNorwood346 (1 review written)

A very professional company to work with. Always reply to emails and phone calls. Will look forward to doing more business with them in future… Read Full Review

Report this review
★★★★★

“Excellent!!”

Written on: 15/02/2016 by leahharrop94 (1 review written)

Was lucky enough to deal with Ross Longmuir who was more than helpful from start to finish. Ross helped with all my questions and was extremely knowledgeable of the deal. In the future, if we happen to take up a leasing deal again, we defiantly will refer to Ross first. Felt extremely secure with the process with FVL and would recommend them to anyone looking to lease a vehicle. Unlike other experiences, Ross was not pushy at all and acted out of my own interests. Very professional and prompt… Read Full Review

Report this review
★★★★☆

“good prompt service thankyou xxx”

Written on: 26/01/2016 by 372Perkins (1 review written)

good prompt service thankyou xxx… Read Full Review

Dealsnprice's Comment

Written on: 17/03/2016

Great Great Great..

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great service! ”

Written on: 20/01/2016 by FrancoClancy497 (1 review written)

He has been a constant support and very helpful! Wouldn't use anyone else! Thanks so much!… Read Full Review

Report this review
★★★★★

“Free review application”

Written on: 17/11/2015 by Barr418 (1 review written)

Writing for free review must be over 50 characters in length… Read Full Review

Report this review
★★★★★

“Fast response, great deals, easy to deal with”

Written on: 07/10/2015 by Dolly6366 (1 review written)

Cheapest quotes around easy to deal with quick process would recommend to family and friends… Read Full Review

Report this review
★★★★★

“First Vehicle Leasing really does deliver”

Written on: 04/09/2015 by StevenSCS (1 review written)

I was fortunate enough to deal with Gerry Lauchlan who pulled out all the stops to deliver a first rate service and deal This all started with a simple email, and now I am soon to take delivery of an Audi 6 Avant Gerry guided me through the process, and did exactly what he said he would do, and on time. I am extremely satisfied with everything, thanks… Read Full Review

Report this review
★★★★★

“Couldn't have been easier”

Written on: 16/08/2015 by tcKirk272 (1 review written)

From the point of contact, through the web site after receiving a promo email, the process was straight forward and uncomplicated. The staff members I was in touch with made the process simple and were helpful with any queries I had. Overall a friendly experience with no stress. The only minor gripe was the web site which was a bit cumbersome to navigate around, I used another's company site to compare different vehicle to finalise my decision over the vehicles… Read Full Review

Report this review
★★★★★

“Lease July 2015”

Written on: 14/08/2015 by summerholidays (1 review written)

This is the second consecutive time I have used FVL facilities. I am extremely satisfied with your service. I have personally felt very relaxed and reassured with the service from start to finish. Previously I would always rely on my husband to deal direct with car showroom dealers on my behalf. FVL I believe to have been friendly and given myself the confidence to deal direct with yourselves. I had a deposit and monthly budget in mind and the adviser I dealt with was extremely helpful. The… Read Full Review

Report this review
★★★★☆

“Great service”

Written on: 05/08/2015 by 483Quinlan (1 review written)

Good contact and service throughout, vehicle delivered on time and payment processed according to plan. hopefully existing customers will get preferential treatment in future leases and notified of good deals coming up… Read Full Review

Report this review
★★★★★

“Very Good Experience”

Written on: 03/08/2015 by MakailaSteele (1 review written)

Having decided to go for contract hire for the first time I found it very easy to pick a deal suitable for me and then to organise. All staff were very helpful and the whole experience from first contact to delivery of the car was trouble-free. Excellent! ( And the car`s not bad either !!)… Read Full Review

Report this review
★★★★☆

“Nice to be treated like a valued customer”

Written on: 01/08/2015 by 261Sloan (1 review written)

The advisor I had from word go was helpful and not pushy, looking to get me the best deal and always pleasant to deal with, I got the best price I could nationally from these guys… Read Full Review

Report this review
★★★★☆

“Excellent Service”

Written on: 31/07/2015 by IsaccHunt (1 review written)

I was very pleased with the service I received from FVL. I was advised well re choices of vehicle available within my price range and kept informed throughout the sales process. Collection of my old vehicle and delivery of the new car went perfectly… Read Full Review

Report this review
★★★★★

“The staff were always professional, replied to queries...”

Written on: 31/07/2015 by Jayleen363 (1 review written)

The staff were always professional, replied to queries promptly and offered alternative suggestions. The delivery and collection of the cars was straightforward. Highly recommend this company on their service… Read Full Review

Report this review
★★★★★

“Great helpful and fast”

Written on: 31/07/2015 by 4rachel4 (1 review written)

Great service, very helpful and have received a brilliant car quickly… Read Full Review

Report this review
overview