First Vehicle Leasing Reviews - www.firstvehicleleasing.co.uk

★★★★★
4.6 / 5
214
95% of users recommend this
  • Value For Money

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First Vehicle Leasing www.firstvehicleleasing.co.uk

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Latest Reviews

★★★★★

“Responsive, personal, friendly customer service.”

Written on: 17/04/2015 by llGomez302 (1 review written)

I had been given the task of organising my companies leasing requirements and was new to the process. I dealt with many companies however FVL were the only company with staff that listened to what my requirements were including budget (which all other companies chose to ignore) and gave me a list of viable options that would suit our needs and budget. Whenever I requested an update regarding delivery etc I received a swift reply covering all my questions… Read Full Review

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★★★★★

“great fast easy”

Written on: 16/04/2015 by manship (1 review written)

fab great to detail great communication fast with info and quote great pricing will be recommending to friends and family Car arrived at the time and date confirmed and as described… Read Full Review

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★★★★☆

“Efficient service from outset with focus on good...”

Written on: 13/04/2015 by MicahJones (1 review written)

Efficient service from outset with focus on good customer experience… Read Full Review

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★★★★★

“first class service”

Written on: 13/04/2015 by steveorch (1 review written)

excellent service from the moment I clicked on there web site Very helpful and friendly staff pointed me in the right direction good value for money use again no problem… Read Full Review

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★★★★★

“FVL every time”

Written on: 13/04/2015 by MarkBradley200 (1 review written)

This is my third vehicle from FVL. The process is made very easy by the sales team and the service is second to none. Just tell FVL what car you want then sit back and relax you won't be dissapointed on price, delivery or customer care… Read Full Review

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★★★★☆

“Good service from beginning to end”

Written on: 13/04/2015 by TWB5 (1 review written)

I found First Vehicle Leasing very helpful from when they provided the quote, to when the car was delivered. I was kept fully updated as to when my car would be available and the whole process was explained clearly. The only downside would be when the vehicle was delivered- I was told that the delivery man would call me an hour before he arrived, so I was able to get back, sign for the car, check its condition etc. This call was never made. This caused inconvenience which was easily avoided by… Read Full Review

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★★★★☆

“Must be good if they please Mr Meldrew”

Written on: 13/04/2015 by Jaylon1945 (1 review written)

What ever I asked the staff came back with an honest answer to my questions as to what was provided and vehicle specification. I thought the vehicle was not going to be delivered in the time they promised but I was wrong as it was spot on time. Very pleased overall with the vehicle and the price of the lease agreement. Only fault is a wonky number plate which is nothing that cannot be sorted out… Read Full Review

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★★★★★

“5 star service from start to finish”

Written on: 13/04/2015 by Charlmm (1 review written)

I was very pleased with the customer service from each team member at First Vehicle Leasing. They were always able to reply immediately with my concerns answered. Whilst there was a delay in delivery that was out of their control, the vehicle was well worth the wait especially considering it's amazing deal! Thanks again!… Read Full Review

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★★★★★

“Couldn't have been more helpful”

Written on: 10/04/2015 by PatriciaBragg490 (1 review written)

What a great company. This was my first time leasing a car and doing in private rather than business also, so naturally, i had a load of questions, thankfully they were more than happy to help. I gave FVL a list of requirements and some styles of cars i was looking for, i also do 30,000 miles a year, so needed to see how this would work. FVL were open and honest from the offset and i settled, very happily, on a new Jaguar XF and 30,000 miles per annum, all within the set budget. I was also… Read Full Review

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★★★★★

“Very good company to deal with”

Written on: 09/04/2015 by 214Keegan (1 review written)

Overall a very efficient company, kept me informed all the way, polite people as well… Read Full Review

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★★★★☆

“Job well done”

Written on: 19/03/2015 by Adak311 (1 review written)

Very helpful from the initial enquiry and even after delivery. Great value for the money and car exactly as described. Delivery driver very helpful, phoned in advance as agreed and talked through the delivery. Only minor hiccup was the documents weren't ready when I called in earlier than arranged to sign. Overall a hassle free experience with no hidden suprises and a pleasure to do business with… Read Full Review

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★★★★★

“Good company, and very nice people”

Written on: 19/03/2015 by DavionMonroe (1 review written)

I am very satisfied. You like buy one car, FVL is very good company… Read Full Review

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★★★★★

“Very efficient”

Written on: 21/02/2015 by Kearns1946 (1 review written)

Great company to deal with. Very effiecnt and seem to go the extra mile to get you your care sooner. very happy to deal with FVL… Read Full Review

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★★★★☆

“Excellent prices”

Written on: 19/02/2015 by Felix254 (1 review written)

Good service and great prices… Read Full Review

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★★★★★

“Great service thanks”

Written on: 18/02/2015 by nikoltddan (1 review written)

Really pleased with the service we received from FVL. The price was better than I anything else I found online. The delivery was as promised and everything went smoothly. … Read Full Review

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★★★★★

“new car deal”

Written on: 10/02/2015 by Matthewrobertreid (1 review written)

My dealings with FVL were excellent from start to finish. The key point to impress was the accurate communication. If a call or email was promised by them it always happened when it should. All the staff were a pleasure to deal with and were always able to answer questions or refer to the person who would know the answer. The car arrived on the day as promised, and I was contacted by the driver, as promised, to advise he was on his way. the car is lovely and the deal is great. A very… Read Full Review

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★★★★☆

“Satisfied happy customer”

Written on: 29/01/2015 by Gordon384 (1 review written)

Got the I wanted at a reasonable price. Very helpful staff… Read Full Review

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★★★★★

“Lease of Mazda 6 Estate”

Written on: 29/01/2015 by Jefferson97 (1 review written)

I found the whole process of leasing the vehicle painless, the assistance given to ensure I had all of the specification requests met, was excellent. Follow up calls with progress and planned delivery details were accurate and delivered as advised. The follow up call after delivery ensured that the minor grumble I had regarding the vehicle was promptly resolved to my satisfaction.I would have no concerns about recommending FVL in future… Read Full Review

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★★★★★

“Excellent service and amazing deals”

Written on: 28/01/2015 by JamieM23 (1 review written)

I was recommended FVL by a family friend who works in the same industry and had dealt with them before, I found a car I liked (C class coupe) and compared their offers with other leasing companies, none came close to being as cheap as them, I enquired about the car but unfortunately someone else had taken it however they immediately found me another of the same model that had optional extras included so all in all a better car, they dealt with any questions/e-mails/phonecalls the same day and… Read Full Review

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★★★★★

“Great customer service!”

Written on: 18/01/2015 by JohnathonCarlson490 (1 review written)

The man I dealt with was great from start to finish! Really happy with the service and the delivery of the car. Love my new car and so glad we used FVL. Will definite use them again and have told sister in law to use them too!… Read Full Review

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