First Vehicle Leasing Reviews - www.firstvehicleleasing.co.uk

★★★★★
4.6 / 5
242
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First Vehicle Leasing www.firstvehicleleasing.co.uk

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Latest Reviews

★★★★★

“Couldn't have been easier”

Written on: 16/08/2015 by tcKirk272 (1 review written)

From the point of contact, through the web site after receiving a promo email, the process was straight forward and uncomplicated. The staff members I was in touch with made the process simple and were helpful with any queries I had. Overall a friendly experience with no stress. The only minor gripe was the web site which was a bit cumbersome to navigate around, I used another's company site to compare different vehicle to finalise my decision over the vehicles… Read Full Review

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★★★★★

“Lease July 2015”

Written on: 14/08/2015 by summerholidays (1 review written)

This is the second consecutive time I have used FVL facilities. I am extremely satisfied with your service. I have personally felt very relaxed and reassured with the service from start to finish. Previously I would always rely on my husband to deal direct with car showroom dealers on my behalf. FVL I believe to have been friendly and given myself the confidence to deal direct with yourselves. I had a deposit and monthly budget in mind and the adviser I dealt with was extremely helpful. The… Read Full Review

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★★★★☆

“Great service”

Written on: 05/08/2015 by 483Quinlan (1 review written)

Good contact and service throughout, vehicle delivered on time and payment processed according to plan. hopefully existing customers will get preferential treatment in future leases and notified of good deals coming up… Read Full Review

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★★★★★

“Very Good Experience”

Written on: 03/08/2015 by MakailaSteele (1 review written)

Having decided to go for contract hire for the first time I found it very easy to pick a deal suitable for me and then to organise. All staff were very helpful and the whole experience from first contact to delivery of the car was trouble-free. Excellent! ( And the car`s not bad either !!)… Read Full Review

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★★★★☆

“Nice to be treated like a valued customer”

Written on: 01/08/2015 by 261Sloan (1 review written)

The advisor I had from word go was helpful and not pushy, looking to get me the best deal and always pleasant to deal with, I got the best price I could nationally from these guys… Read Full Review

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★★★★☆

“Excellent Service”

Written on: 31/07/2015 by IsaccHunt (1 review written)

I was very pleased with the service I received from FVL. I was advised well re choices of vehicle available within my price range and kept informed throughout the sales process. Collection of my old vehicle and delivery of the new car went perfectly… Read Full Review

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★★★★★

“The staff were always professional, replied to queries...”

Written on: 31/07/2015 by Jayleen363 (1 review written)

The staff were always professional, replied to queries promptly and offered alternative suggestions. The delivery and collection of the cars was straightforward. Highly recommend this company on their service… Read Full Review

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★★★★★

“Great helpful and fast”

Written on: 31/07/2015 by 4rachel4 (1 review written)

Great service, very helpful and have received a brilliant car quickly… Read Full Review

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★★★★★

“Do not look anywhaere else!”

Written on: 31/07/2015 by DaveCritch (1 review written)

This is my fourth car with FVL. I have bought vehicles inbetween and always found leasing to be the cheapest and least hasstle method. The team at FVL are always helpful, proficient and pro-active with communication. I have shopped around (as we all do) but I have always found the best deal with FVL. You order the car, its delivered to your door and at the end of the trem they take it away and bring the new one. There's no haggling no selling and no hasstle. Brilliant!… Read Full Review

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★★★★☆

“Personal Contract Hire ”

Written on: 18/06/2015 by PeytonFlynn56 (1 review written)

Very impressed with the service received when securing a Peugeot 108 for my wife recently. Excellent price , excellent communication and service from the staff team at FVL. They walked me through every step of the process from choosing a vehicle, the paperwork, right through to delivery. All queries and concerns were dealt with professionally and quickly with minimum fuss and effort. I would recommend FVL for friends and family requiring a vehicle at a competitive price. Thank you all at… Read Full Review

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★★★★★

“Great customer service”

Written on: 16/06/2015

Fantastic customer service from start to finish. They made the process very easy to understand and it was no hassle at all. Very friendly and helpful staff even when I changed my mind over what I wanted, nothing was too much trouble. The car I got was delivered on time, by a very friendly person, who kept in great contact about when they would be arriving. However I was meant to get a call an hour before the old car was being collected, which I didn't. It didn't matter to me as I was home but… Read Full Review

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★★★★★

“excellent”

Written on: 15/06/2015 by s.shepherd (1 review written)

Dealing with first vehicle leasing and staff were a pleasure, FVL have kept us up to speed about the vehicle delivery etc all through the process, I would have no hesitation in using FVL for our other company vehicles as the come up for renewal and will also recommend to friends and family… Read Full Review

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★★★★★

“Straight forward and easy”

Written on: 14/06/2015 by Peterkendall (1 review written)

Very comprehensive deal and easy for me the customer to have arranged as First Vehicle Leasing took care of everything. Even delivery took place to my home… Read Full Review

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★★★★☆

“Does what it says on the tin !”

Written on: 14/06/2015 by JoshMurray1950 (1 review written)

After a lot of dilly dallying by several other leasing companies who seemed as if they weren't interested in doing business FVL were straight on it without being pushy and got on with sorting me a car out. The process was dealt with very efficiently by knowledgeable and friendly staff and delivered on time with a very good deal that suited me… Read Full Review

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★★★★★

“great service quick and easy”

Written on: 12/06/2015 by 82Meier (1 review written)

Quick and fast, not like the others where you have to wait ages for a quote and see what happens. lets now wait for the delivery time! see if thats as good as… Read Full Review

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★★★★☆

“very happy with the service the guy that was dealing...”

Written on: 11/06/2015 by jonesie14 (1 review written)

very happy with the service the guy that was dealing with me was very helpful and kept in touch at all times the quickness of the forms coming through was also helpful i did miss something and he was on the phone to me… Read Full Review

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★★★★☆

“good service so far .....just need my new evoke now !”

Written on: 10/06/2015 by richardjamesgrazier (1 review written)

the systems are efficient and he was friendly and informative .....i would recommend FVL to a friend if they were looking for a new lease vehicle. I compare the product and service to my previous experience with Nationwide vehicle leasing who were inflexible and more expensive. The terms and conditions are clear and easy to understand. I would prefer if i didn't receive an email and a txt ....one method of communication is sufficient for me! … Read Full Review

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★★★★★

“excellent service”

Written on: 15/05/2015 by Bronsonf485 (1 review written)

the staff member i dealt with today explained things really well, and reassured me that the vehicle i enquired about would be suitable for my needs and requirements, as i was a little concerned that the engine size of the car was maybe not going to be suitable for me power and performance wise. the staff member was very polite and represented the company really well, great service… Read Full Review

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★★★★★

“Personal Contract Hire”

Written on: 15/05/2015 by 29Wooten (1 review written)

FVL provided a great service. The whole process from initial contact through the website to talking to the allocated advisor was stress free. Part way through I obtained a very competitive quote on an alternative vehicle from a different company and FVL worked hard to beat it to retain my business; and they did! There was clear communication through the process of placing the order and no pressure was applied to sign documents quickly, giving me the time to fully review and make sure I was… Read Full Review

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★★★★★

“A long way but satisfied”

Written on: 12/05/2015 by Gentlemanjobber (1 review written)

I found the procedure for acquiring my new car was simple if not a little lengthy, 3 months. However, on receipt, I found the delivery was a smooth operation although I would have thought that some arrangement with a dealer in the south of England would be preferential to transporting the vehicle from Glasgow to Hampshire. I am delighted with the vehicle and would not hesitate to recommend FVL… Read Full Review

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