Moneyway OneBill Reviews

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 10 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Moneyway OneBill

  • Ease of use2.2 stars
  • Customer Service1.6 stars
  • Overall rating2.2 stars

10 Reviews For Moneyway OneBill

  • Guest 7th Nov 2009

    Reviewer rating: 1 stars


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    Wrote to moneyway 6 months ago to give notice to close my account. Have been in regular contact since. Account close a few days ago. 1st letter i recieve is a demand for money with a sentence threatening debt collection action. I have no idea where the balance has come from as i pay regularly to them by direct debit and this has never been mentioned and no statement has been sent. This has completely changed my opinion of them and I will never recommend them to anyone.

  • evethere 18th Sep 2009

    Reviewer rating: 5 stars


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    I Have been with money way(formally secure homes) for 3 yrs,i have piece of mind and no worrys about the bills falling on the door mat each month,i pay money way by card at the local post office once a fortnight,what do i like about money way ? i like the fact that i can always count on them .

  • Guest 17th Aug 2009

    Reviewer rating: 1 stars


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    I've been a Moneyway Onebill account holder for over 10 years, service just gets worse and worse. They stopped paying my bills as a payment had been misplaced. I had to contact all my direct debit providers and ask them to represent. Had charges from some companies which Onebill would not take responsibility for even though they admitted putting my money in wrong place.

  • lou0711 18th Jul 2009

    Reviewer rating: 1 stars


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    I have used Moneyway formerly secure homes one bill account to pay my bills for the past 10 years after recently requesting a statement realised that the charges and payment protection were much more than i thought.During these difficult times we are trying to save money anywhere we can.

    We decided to close the one bill account and sort it out ourselves and found that they charged us 6 MONTHS MANAGEMENT FEE TO CLOSE THE ACCOUNT.This was £110. I found this extortionate.I don't know where i ...

  • weezyann 24th Mar 2009

    Reviewer rating: 3 stars


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    i've had several lovely holidays with what was secure homes over a couple of years it was perfect 4 me as a working 1 parent, it meant my chldren and i could have a holiday without me having to struggle to save, it was simple went the travel agents, found a holiday, called secure homes to authorize it, packed and went, paid every week when i came home no problems when that was paid booked and went again. we loved it we'd gone without a holiday for 10 yrs prior 2 this.
    now the bad news this yr we ...

  • mickiete 8th Feb 2009

    Reviewer rating: 5 stars


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    Been with Moneyway OneBill for 10 years and very pleased with there service. I do not have to think about any bills coming in anymore and have I got the money to pay it No more bills turning up that I had forgotton about. And to add or remove a bill requires one phone call. GREAT SERVICE.

  • miss rage1986 11th Jan 2009

    Reviewer rating: 1 stars


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    They never ever bothered paying my T.V Licence even though i sent them every bill as i was advised to, ended up with red letters and court threats from T.V Licence. I had to pay them myself which was costing me more money. Never explained to my satisfaction why they weren't paying it. I told them to take the t.v licence bill of my Moneyway account and they charged me £1 to do so! l also had problems with Water bill payments because of them, nearly getting me into big trouble yet again. I ...

  • skenny 22nd Jun 2008

    Reviewer rating: 0 stars


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    Well was a moneyway (secure homes) customer for years have just cancelled everything they pay for me, Reason? They did not pay my council tax, for what reason? They could not explain, I had court summons and bailiff letters! Due to them, they would not explain or sort........ poor poor service.

  • Guest 16th May 2008

    Reviewer rating: 0.5 stars


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    I am closing my account with moneyway as the customer service is poor, I can no longer pay at my local branch where there were very friendly staff which are no longer going to be there. What happened to this human touch brand that they mentioned?

  • JimmyD157 Rank: Lance Corporal 11th Jul 2007

    Reviewer rating: 4.5 stars


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    OneBill seems to be working really well for me. I'm not bad at managing my finances but I did need a little help to get them paid on time. So far my account is be doing what I needs it to! I'd advise it to other people, I've been very impressed so far.