Written on: 11/12/2013 by HgateJoan
Had this installed as part of a kitchen refit several years ago, fitter's suggested model, and it has been a problem ever since - overheating, underheating, leaking. Sadly we were left to deal with Maytag ourselves with no support, which was disappointing but also a lesson to us. Warranty was extended at our suggestion but has since expired and now, true to form (and close to Christmas) we are back with a broken appliance - melting freezer, leaking water dispenser, malfunctioning temperature... (read more)
Written on: 17/11/2013
Have to say if i had known about the problems this monster was goung to cause i would'nt have bothered. We have had countless occasions over the last four or five years and different companies and their engineers out wh all tried to fix the fault changing fans,boards etc us name it they have changed it what a load of cobblers all this money on an appliance that has'nt given much of a service, totally unreliable anyway was just about to throw the towel in when by a off chance came across... (read more)
Written on: 15/11/2012 by BP126 (0 reviews written)
I bought the Admiral Fridge Freezer 5 years ago. It is a re - badged Maytag model and Maytag undertake any service issues. I took out an annual service plan offered by Maytag when I purchased the item which was fortunate as it has suffered from a number of faults from day 1. Maytag have now refused to renew the service plan and the appliance has developed another serious fault. Maytag's customer service is appalling. On the last three occasions I called and asked to speak to the person... (read more)
Written on: 02/05/2011 by spannerzone (7 reviews written)
I had a Maytage/Admiral (still not sure exactly which brand it was as no branding on the fridge anywhere!) and for the 5 years since it was purchased it was virtually fault free and a joy to use compared to the rubbish small fridges I'd had before.
The one fault I had was the plastic flap that opens to dispense the ice broke, it's a 4 inch plastic disc that a solenoid flips open/close and one of the plastic lugs snapped off. Being the handy sort, I glued it back together and it was fine... (read more)
Written on: 24/03/2011 by Adrian Burns (1 review written)
Bought this Admiral American-style Fridge Freezer about 2 years ago. Was trouble within the first year. Alarm goes off every day. Freezer warms up. The reseller J&S Appliances couldn't care less. Maytag, who own Admiral, are not interested in speaking to me unless I want to pay £200 for an engineer to come and have a look. Absolutely appalling customer service. Wouldn't even consider buying another Admiral/Maytag product. (read more)
Written on: 15/03/2011 by junetovey (1 review written)
UTTERLY POOR MACHINE! As other reveiws... numerous breakdowns. The switch between the fridge and freezer has broken a couple of times...jamming open and freezing fridge contents. Had one of the circuit boards replaced recently only to have it work a week then there was a burning smell and the house fuse was tripped and it's failed again! God knows why! I have a good engineer who cannot get any information from Admiral service department. Just seems to be a "chase the faults situation. Going... (read more)
Written on: 23/11/2010
Yes, it looks good, but dont be seduced. Bad product not fit for purpose.
Our fridge kept freezing in its 2nd year - a known problem according to Maytag engineer. Engineer fixed problem by installing a baffle heater in the fridge. Sadly we were out of warranty by the time we got round to getting engineer out, so an expensive fix to a design fault... If this "heater" is required to keep fridge at correct temperature, why was it not installed at time of manufacture?
Also, the water/ice... (read more)
Written on: 12/10/2010
My Maytag f/freezer is 5 years old now, but since we had the f/freezer, we have had problems with it, the company refused to take it back and give us a refund, so we ended up keeping it. Because of the hassle we had, they gave us an extended 5 year warranty as a goodwill gesture. Lucky for that, because the fridge has broken down 4 times in 5 years and I only had it repaired last week. It is not cooling as it should be. I am now wondering shall I buy another years warranty for £72.00,... (read more)
Written on: 11/10/2010
My Admiral fridge/freezer has just briken down just short of its 5th anniversary after very light use(both firge & freezer running warm). I bought it from John Lewis in Cambridge but sadly didn't go for the 5 yr extended warrantee thinking that fridge/freezers last for ever. My 10 yr old Bosch is still going strong in the garage and without it I would have been in a pickle. To add salt to injury, it has been impossible to arrange for a service engineer to see to it. I tried John Lewis, Matag... (read more)
Written on: 06/10/2010
Nice looking item but sadly the cheaper options on offer are better value.
We where sold this fridge / freezer with alu cover as it would stand the test of time. Sadly not. 6 yrs later and the item has failed again. More annoying is that the aluminium cover has started to rust. How I do not know, as aluminium should not rust, I presume it is the inner body rusting through the thin aluminium cover.
SO upsetting for the wife as we hoped for so much more.
Now waiting for the engineer to call... (read more)
Written on: 22/07/2010
We bought our admiral fridge freezer in 2000 , moved home numeous times and is still running. I loved it as it is real frost free and the first to have ice dispencer a decade ago. Despite the ice cusher broken down within during the warranty period it is still running fine. (read more)
Written on: 18/03/2010
I purchased my Admiral 21.2 cu (model HMG 21144) Frostless Frig from Lowes several years ago, and although my frig lasted this long I have had numerous problems: Frist my Ice maker went out and yes also flooded my living room as a result of freezing and spraying out the back side. Now either thermostat or compressor is going out... I would highly recommend another trusted brand for frig's... Appliances must be made to go out, unlike the good old days, parents bought frig and still have it... (read more)
Written on: 17/02/2010
frig broke down after only two years, also iced up constanly then got too warm. Would never buy an Admiral frig/freezer again (read more)
Written on: 17/11/2009
The product is not suitable for centrally heated environments it seems. Obviously Americans freeze in winter. The insulation kit that had to be installed shortly after purchase has broken down freezing the fridge and its contents again. Despite this being a known fault with this product we are being asked to pay a fixed fee of £170 pounds plus parts to fix this known fault. Got no sense out of the US, they adamantly refused even to give me the Head Office tel number so I could speak to... (read more)
Written on: 20/08/2009
I really wish I had never bought from Maytag. A faulty ice-maker flooded my kitchen 3 times in the first month and in the end only the threat of involving trading standards squeezed a replacement from them. The new fridge, whilst not flooding the kitchen, has never really been satisfactory. The fridge temp sways from icy to too warm for no reason at all. The door edges are so hot that you can barely touch them. Whatever you do, do not buy this product. (read more)
Written on: 04/08/2009
am bitterly disappointed with my Admiral 60ADi american style fridge freezer, it has completely packed up after only 4 years. Maytag who make them are not helpful neither were John Lewis whom I bought it from, both said I should have taken out the extended warranty but hindsight is a wonderful thing........................ (read more)
Written on: 09/03/2009 by Northern exposure (1 review written)
Deeply regret having bought this Maytag Admiral fridge freezer. Repeated breakdowns, long wait for poor service. The faults have to be seen to be believed, including the need for a modification within weeks of installation. Despite their attitude I intend to pursue a replacement though it is going to take up precious time. (read more)
Written on: 13/10/2008 by brainfreeze (1 review written)
Tried phoning Admiral head office they didn't seem to want to know never have problems with any of their items, they didn't even ask for the model. Do a search on the web there's even a kit available to sort this problem, other people have used it, but I don't know how to get one, my retailer was also aware of the problem. It's amazing really that they should make a modification kit? (read more)
Written on: 30/07/2008
The Maytag Admiral was not a good buy, its broken down 4 times in under 3 years. Twice the fan has gone and twice the ice maker broken down. On the first call out they also had to install an insulation kit between the fridge and the freezer becuase the fridge was running too cold. The fitter told me they usually don't bother to fit this in the factory as in some situations you won't need it but this means the fridge won't work properly if your house is kept fairly warm (i.e if you have... (read more)
Written on: 04/07/2008
The evaporative fan on my Maytag Admiral has broken. I cannot find a website for the fridge/brand.
Bought the fridge from home depot a couple of years ago- they have no support or link on website. (read more)
Written on: 02/07/2008 by taw (1 review written)
I have such a poor service record with my Maytag Admiral Fridge Freezer. I even had to wait 7 days for a call out. Also the components break down easily. (read more)
Written on: 31/05/2008
I have had to go through the retailer, trading standards and my insurance company to sort out a replacement product. Maytag had no need to be so difficult - I reckon they hope that you will give up trying - well don't! It was a cut and dry case under the Sale of Goods Act - the product was not of satisfactory quality and not fit for purpose. Internal communication seems to be poor - you end up saying the same thing over and over to more than one person. I never had a response to an email... (read more)
Written on: 09/07/2007 by pks (1 review written)
Maytag must make even more money in after sales service than on selling the product. Cheap plastic components that break easily and cost huge amounts to replace - that is if you can get through to their service centre. (read more)
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