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| Customer Service | 10/10 |
|---|---|
| Accommodation | 10/10 |
| Resort | 10/10 |
| Food | 9/10 |
| Location | 8/10 |
| Value for Money | 8/10 |
| Overall rating | 10/10 |
Full review by
sylbain
on 6th Dec 2007
User Rating : 10
Respect :
0
Good Points: Over the years we have stayed at numerous hotels throughout Goa and this was our second visit to the Nanu Resort within the past two years. I must say that this is one if not the very best 3 star hotels in Goa. All of the staff are extremely friendly, polite and very attentive and have been trained to very high standards, better than some of the 4 star hotels we have stayed at in the past. Nothing is too much trouble for them and if they are unable to assist you personally, they will immediately find someone who can help you. The cleanliness throughout the hotel and general appearance of the resort itself is also to a very high standard for Goan hotels.
Bad Points: The only downside to the resort, like a lot of other hotels in South Goa, is that it is rather isolated. The nearest village of Betelbatim and shops are nearly a mile walk away. The taxi drivers must also be about the dearest in Goa and charge on average 20% more than those in nearby Colva. However this will not stop us visiting the resort again next year.
General comments: All rooms are air-conditioned and also have a fan and multi-channel TV. Towels and bed lined are changed daily and are beautifully soft and clean, not gray and hard as some other resorts. Rooms are also thoroughly cleaned on a daily basis.
The food at the hotel is overall very good and they try to accommodate all tastes.
Breakfasts: These are superb with a choice of porridge, cornflakes, fruit, fruit juice and eggs in whatever way you want them cooked (omelette's of all descriptions cooked to order in front of you). Also baked beans and delicious grilled tomatoes each morning. You also have a choice of ham, bacon or sausages, which are rotated on a daily basis. As the hotel also caters for Indian guests, there is usually a choice of local dishes available at breakfast.
Lunch: There is an excellent choice of snacks and meals are available for all tastes.
Diner: The soups are really delicious and you also have a choice of salads and plenty of main course dishes to choose from. Sweets are usually fruit salad and a one other choice. If that is not sufficient, you also have a full a la carte menu if required. Some form of entertainment is provided most evenings.
Beach: The beach is within 100 yards of the hotel and swimming in the shallow water is reasonably safe with virtually no under current. There is usually a lifeguard on duty for most of the day. You will also find three shacks on the beach outside the resort, all serving a variety of fish and other dishes at very reasonable prices. The lively village of Colva is about 1.5 miles down the beach and can be reached with pleasant 25 minute stroll.
sylbain's review and ratings | 476 words
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