Confetti & Lace of Leeds, Leeds Reviews

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★★★★☆
4.3 / 5
6
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Latest Reviews

★★★★★

“Want to do it all over again”

Written on: 11/05/2014

I wanted my wedding dress finding experience to be a fun part of the whole process to getting married and it was made even better than I could have imagined by the ladies at Confetti and Lace. Every step of the way they made me feel like the most important person in the world. I was open to any suggestions as I didn't really know what would suit me and I tried on 4 styles before I found The One. Even then I was asked if I was sure, and I was. There was never any pressure and I knew I was in… Read Full Review

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★★★★★

“Service is out of this world!”

Written on: 09/05/2014 by loulou12345 (1 review written)

After shopping round 3 Bridal shops previously and not having the best experience for one reason or another i was anxious about visiting Confetti and Lace. However I could have not felt happier as soon as I walked in I was greeted by a warm friendly atmosphere and happy and bubbly staff! A member of staff showed me the dresses and to me about what i was interested in style and preference (no one else did this!) and once I started trying we were all given a glass of bubbly (no others even… Read Full Review

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★☆☆☆☆

“Waste of Time”

Written on: 29/04/2014 by 38Holland (1 review written)

I visited this shop recently after having made an appointment. I arrived with my daughter and admitedly the shop assistant was serving another customer when we arrived but we were not acknowledged for at least 20 minutes. Even if she'd have said " many apologies I'm just with this lady have alook around and I'll be with you as soon as possible". Nothing passed her lips not even eye contact as an acknowledgement which would have been acceptable. There was another shop assistant who also… Read Full Review

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★★★★★

“Amazing!”

Written on: 22/02/2014

Friendly, down to earth shop with staff who obviously know their stuff and love their jobs! My daughter was made to feel like a princess and the girls at Confetti and Lace couldn't do enough and we're so patient and helpful I wanted to write a review as it's rare that you get such old-fashioned excellent customer service these days. We couldn't fault them, their selection of dresses were brilliant and very reasonable and we're going back on Monday to order my daughters favourite 'dream'… Read Full Review

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★★★★★

“fantastic, fantastic, fantastic!”

Written on: 19/05/2013

What more can i say but fantastic! What a great place to find my perfect wedding dress.I booked an appointment for a sunday afternoon.I enjoyed every bit from walking through the door to meeting the happy and friendly staff.Not having a clue on what i wanted, the bridal consultant showed me lots of different styles to try on. We went through each dress eliminating one from the other until i found the one!I put a deposit down straight away. I then went upstairs to a great selection of bridemaid… Read Full Review

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★☆☆☆☆

“Impersonal and rushed”

Written on: 09/03/2013 by ARSki (1 review written)

I booked an appointment at Brides Of Harrogate (my apologies to Confetti and Lace, whom, it seems, have a wonderful reputation) and we arrived at 1.50 for a 2 o'clock appointment. We were not as much as acknowledged, for at least half an hour. The shop was busy: this I completely accept. We were then told to pick some dresses and shown to a lovely little curtained area, in which we were to try them on. We had brought our own champagne and were kindly given glasses but we were not once asked… Read Full Review

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Confetti_Abbi's Response to ARSki's Review

Written on: 09/05/2013

We are SO sorry you had this experience with our Harrogate branch - I have investigated and on the busy Saturday you came in we did have one of our consultants call in sick in the morning so her 6 appointments were taken on by the other staff as it was too late to cancel them. This should have been explained to you at the time and once again our apologies for a 'exceptional and out of the ordinary' day. We hope you have found your bridesmaids dresses and would love it if you could give us a 2nd chance with anything such as accessories, menswear etc and if you need any alterations carried out on any gowns, we'd be more than happy to help in any of our branches. Thank you for this feedback too, it has been used to highlight the importance we place on consistent high level customer service with all our staff members and we wish you a very happy and successfull marriage. Abbi Lewis, Confetti and Lace Group

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