Tool Net www.tool-net.co.uk Reviews
Latest Reviews
★★★★★
“nuvex ltd customer”
Written on: 17/05/2013
have order of tool net many times and found there cost and products very good, we will continue using them in the future. thank you (read more)
★★★★★
“Strimmer crisis”
Written on: 15/05/2013
When the grass around my allotment was tall enough to hide a pride of lions I rather urgently needed a strimmer. I had researched the make and model I wanted and a web search came up with several places that sold one but they were overpriced, out of stock or involved a long delivery time. I then went to Tool Net, e mailed them to explain my problem and check that they had my machine in stock. A prompt reply enabled me to place the order and my strimmer arrived at 9.30 the next day. Fabulous... (read more)
★★★☆☆
“Milwaukee C18PCG600A-201B M18 Caulking Gun 600ml Aluminium”
Written on: 05/05/2013 by madhouse831 (1 review written)
I bought this because my old one was bag rapping and cutting out as well as struggling in the cold. The price brought me to Tool-net. What a gun it pumps out sealant with ease and the battery life is outstanding; charge time is less than 30 minutes. The battery has never run out of power half way round an aperture and left me caught out. I would recommend this tool highly. + The price, Battery life it lasts 5+ weeks with an average of 6 400 ml foil bags a day. - It only comes with one... (read more)
★★★★★
“Excellent handling of large order from Toolnet”
Written on: 04/05/2013 by richmcl (1 review written)
I needed to place a very large order (300+ items) for tools and toolnet were the best value on the internet. I was a bit worried about how the order would be dealt with as I've had problems on the internet in the past, but toolnet were always on the ball. Most of the order was delivered within a couple of weeks, and the outstanding items (a few out of stock) were carefully tracked by toolnet and delivered when the stock arrived. What I was most pleased with was the consistent and fast... (read more)
★★★★☆
“Excellent Service and fast delivery ”
Written on: 29/04/2013
Postage was fast and well packed, Maybe they should do free delivery when you spend over a certain amount. But overall good service and I would recommend to a friend. Thanks (read more)
★★★★★
“Great servuce”
Written on: 25/04/2013 by ColinAtkinson (1 review written)
Good product, service & price (read more)
★★★★★
“Fantastic Services”
Written on: 24/04/2013 by Christmas-Jones
After deciding to purchase a Clarke sandblaster I searched for a company to purchase the machine from and came across Tool-Net.co.uk. What a great company, they were the cheapest place I could find the machine, so I placed my order and everything was very easy. I went for the standard delivery which only took a few days. The best part way the delivery, I received and email from the delivery company to inform me of the day my delivery would turn up. That morning I received a TXT message... (read more)
★★★★★
“So pleased, I just had to email them!!!!”
Written on: 19/04/2013 by TomBurke (1 review written)
May I congratulate your team for the efficiency in conducting the despatch of the above order. It has given me much “customer satisfaction” in dealing with your company and may I say I will have no hesitation in the future in recommending you to others. To order late on Monday afternoon of this week and be using the strimmer before lunch on Wednesday, I feel deserves a heartfelt recommendation and congratulations. T Burke (read more)
★★★★★
“Clarke Compressor and Accesories”
Written on: 18/04/2013 by mc1951uk (1 review written)
I was a bit dubious about ordering from this company as I had seen some poor feedback on the net (mainly regarding delivery) , however decided to try them out as there price was so good. I can only describe the service as excellent, from the initial customer service person who took order and checked stock availability, to the very, very fast delivery at an unbelievable low charge of £6.95 for an item that had to be delivered on a pallet (over 150kgs). Ordering to delivery took 3 working... (read more)
★★★★★
“Tool-Net”
Written on: 17/04/2013 by onlyalanparsons (1 review written)
Pleasant experience without problem. Items delivered promptly and everything as described. Shall use again. (read more)
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Showing 1 - 10 of 388 Reviews
★★★★★
“dwalt coumpound saw”
Written on: 14/04/2013 by nickbrick (1 review written)
excellent service and price. ordered 1.45pm and delevered 8.30am next day (read more)
★★☆☆☆
“Inferior replacement sent”
Written on: 10/04/2013
Ordered a high quality sprayer from tool-net as I couldn't find it anywhere else. When the product arrived it was a cheaper version. I contacted customer services and was told the sprayer I had ordered was discontinued, but would have to go online to arrange to return the product. I specifically stated that I wanted to return the product, and wasn't interested in keeping the cheaper item (even with a refund of the difference in money) but it took further emails before collection was... (read more)
★★★★★
“Excellent service from Tool-net”
Written on: 10/04/2013
Placed total of three orders with Tool-Net so far and haven't found anyone cheaper. Good service and very helpful customer services. will definitely deal with this company again. Jez (read more)
★★★★★
“Ck tool tote bag!”
Written on: 03/04/2013 by Hammy13 (1 review written)
Very nice product and very prompt delivery. Would definitely recommend tool-net to friends and workmates. Will be back online with future purchase! (read more)
★★☆☆☆
“VERY POOR SERVICE.”
Written on: 28/03/2013
They were too vague about a delivery day and the package arrived two days later than their latest date. The package was a heavy item in a an ordinary cardboard box. The box was split open and looked as if it had been dropped and the item was broken. It took a week to organize a collection and i was supposed to receive a replacement on the same day but did not. Also there were no instructions with this item. To say i am somewhat fed up is an understatement! (read more)
★★★★★
“Great products and team”
Written on: 27/03/2013 by wolseytheatre (1 review written)
Tool-Net were very helpfull in advising what tape to purchase. Speedy delivery and good prices!. I would use them again and recomend them to friends and family. (read more)
★★★★☆
“Service & quality.”
Written on: 25/03/2013 by jannypeach
Bought some replacement elements for our Rhino portable space heaters earlier this year. Delivery was very quick & efficient, service was brilliant throughout and was impressed also with the quality of the items. Would definitely use again (and have done) - would not hesitate in recommending to friends and colleagues. No complaints with any element of the process. (read more)
★☆☆☆☆
“Delivert”
Written on: 24/03/2013
Placed an order and was quoted £11.95 for delivery. Before finalising the order I received a further quote for the amount of £68.95. I note that the £11.95 applies up to 30Kg. The item I ordered was 40Kg. That EXTRA 10 Kg apparently boosts delivery by approx £57??? First time I came across such Excess Charging. Won't be buying from Tool-net again! (read more)
★★★★★
“very very good service”
Written on: 22/03/2013
I ordered my goods at 10 am and very rapidly recieved an order confirmation and the goods arrived next day very good quality as per description very good service and very helpful staff great range of products too. (read more)
★★★★☆
“Compressor head”
Written on: 21/03/2013 by GordonOgden (1 review written)
Competitive pricing drew me to this company.Unfortunately delivery of the goods was delayed by a week due to an admitted admin error. Were I not chasing the goods then this may have taken longer to resolve but after a phone call to ascertain the problem they then delivered on the new date promised. This will not stop me from using them again. (read more)
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Showing 11 - 20 of 388 Reviews
★☆☆☆☆
“DONE”
Written on: 20/03/2013 by NODYKINS
ALL I WANTED WAS A DRILL SHARPENER, NOT TO BE FORCED INTO BUYING MORE. (read more)
★★★☆☆
“Great product, service could be more prompt.”
Written on: 14/03/2013 by Steevo1234 (1 review written)
Very happy indeed with the product I received, and the price. Unfortunately however my experience with Tool-Net was somewhat spoilt by the item showing as in stock on the website yet not being present in the warehouse. I felt the customer communication regarding this could have been better, given that the item finally arrived over a week after placing the original order. The "No More Excuses" strapline and "money back guarantee" didn't seem important on this occasion. Get it right, and I'm... (read more)
★★★★★
“Brilliant service and price”
Written on: 14/03/2013 by Steve.KT (1 review written)
I was searching for a particular tool and tool-net had it in stock at a great price so I brought it, it was a bonus that the service they gave was 1st class. They kept me updated with the delivery details throughout the process so I knew exactly when it was coming. Will use them again and recommend to anyone not just friends! (read more)
★☆☆☆☆
“Were is my order”
Written on: 13/03/2013
Ordered 8 days ago. Not heard a thing form Tool-Net. Web site says payment authorized. Please communicate with your customers (read more)
★★★★☆
“Had the products I was looking for”
Written on: 11/03/2013
I purchased two drill bit sets (steel and masonry). Tool-Net had a better selection than other outlets and dealing with Tool-Net was hassle free. They could do with improving the search option on the website by advance search option that refining the search criteria. (read more)
★★★★★
“FANTASTIC PRICES AND SERVICE”
Written on: 08/03/2013 by justinbrown41 (1 review written)
FANTASTIC SERVICE AND PRICES GREAT CUSTOMER SERVICES (read more)
★★★★★
“Brillaint Service”
Written on: 04/03/2013 by neacreath (2 reviews written)
Excellent quick service with no issues at all. Good products with excellent prices. Would recommend to anyone needing tools or equipment this is the place to go (read more)
★★★★☆
“COMPETITIVE PRICING”
Written on: 04/03/2013
I would recommend dealing with Tool-Net for their competitive pricing and also their reliable delivery. Goods arrive well packed and in good condition. The only slight complaint is that they do not do next day delivery for standard delivery cost. (read more)
★★★☆☆
“will not start after one month in back of motorhome”
Written on: 02/03/2013 by helgauk51
I have the HY3000 SEI generator dont get me wrong when it has been runing it will start first time all the time but if you leave it in the back of your motorhome for a month or so it will not start. After priming the fuel and about 60 pulles then it will go when it is runing you will not find a better generator on the market. The reson for me buying it was that the wife could start it with the remote or key its was good on a day to day basis but after lying its a no no. Kind Regards. Alan... (read more)
★★★★★
“value for money”
Written on: 01/03/2013 by haselgrove86
goods arrived in plenty of time communications were very good will certainly use them again. (read more)
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Showing 21 - 30 of 388 Reviews
★★★★★
“Makita HR2811FT 110V SDS”
Written on: 26/02/2013 by panasonic1912 (1 review written)
fantastic drill exactley what i was looking for top company recommend to friends and family (read more)
★★★★☆
“Very Good Supplier”
Written on: 20/02/2013
I ordered a Bosch GST150CE Jigsaw from this supplier. The price was the best I could find on the internet and the service was very good. Communications from the supplier were excellent and they provided me with the tracking details when the item was despatched by Parcel Force. I received the item 8 days after ordering but this was during the pre Christmas period. (read more)
★★★★★
“Mig welder”
Written on: 18/02/2013
Ordered and got a Clarke mig welder for my son's chrismas and I can say that the service has been first class. Kept up to dadate with delivery and got the welder at a good price. Well done ! (read more)
★★★★☆
“Great prices and delivery”
Written on: 18/02/2013
i have bought steps ladders from here very good on price and prompt delivery. I had a problem with one set of telescopic ladders which were promptly collected and returned to the manufacturer for inspection, who in turn sent out a new set very promptly. I found customer service very helpful dealing with this matter. I would certainly recommend (read more)
★★★★★
“Easy and reliable to deal with ”
Written on: 17/02/2013
Simple to order and quick delivery. I will recommend to other tradesmen and use again soon. I did not have to waste down time due to out of stock items, I did not have to wait in for the delivery because the carrier delivered as promised and on time. (read more)
★★★★★
“van vault ”
Written on: 16/02/2013
van vault (outback) deliverd next day £6.95 " highlands "great price.cant be beaten. (read more)
★★★★★
“Great Value for Money”
Written on: 15/02/2013 by stephaniescott (1 review written)
We purchased a clarke richmond stove from this ompany, after looking around i couldnt believe the company was offering the stove £110 cheaper than everywhere else with a great delivery price. It is an internet based company but once you have placed an order you are registered on there webpage so you can track your order process. It was straight forward to order over the phone all professional and my delivery arrived within 3 days, its a fantastic stove and looking forward to getting it... (read more)
★★★★★
“Purchase of power tool”
Written on: 14/02/2013 by Trustyrusty (1 review written)
I have used tool-net before and have always been pleased with their keen pricing and customer service. I recently bought a Dewalt reciprocating saw. They advised me that delivery was running a bit late so I asked for postal refund. They did not do this but gave me a voucher toward my next purchase, a fair compromise. I am now looking for my next tool. Also I phoned them up to check battery compatibility and they were right on it with a good answer on the phone. Saved me loads. Very happy. (read more)
★★★★☆
“JAFFA TAPE”
Written on: 09/02/2013
Jaffa tape not as strong or stickie as real duck tape but will do the job. (read more)
★★★★★
“Excellent Service From Tool-NET”
Written on: 06/02/2013
I needed a powerful jump starter for my range rover 4.6litre V8 but the price of the Clark Jumpstart 4000 was very variable. Tool-NET had it for the cheapest price I could find. They were very helpful on the phone and the order was dispatch quickly and arrived as planned. Postage was very reasonable given the weight and bulk of the item, and can track your package online too. The jump starter was excellent and overall using Tool-NET was a very good experience, highly recommended. (read more)
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Showing 31 - 40 of 388 Reviews
★★★★★
“Very low prices and quick delivery”
Written on: 19/01/2013 by S.thompson (1 review written)
Was looking to purchase an impact wrench from machine mart however their delivery charges were really expensive. I decided to search elsewhere and tool net came up. I found the products I wanted for a much cheaper price for exactly the same model and delivery price was a lot more reasonable. The website was easy to use and delivery time was very quick especially since it was only 2 weeks before christmas. Next time I require a new tool I will definitely visit tool net first! (read more)
★★★★★
“First time buyer”
Written on: 19/01/2013 by ATaylor1 (1 review written)
I try to keep my list of suppliers to a minimum but finally decided to give Tool Net a go. Must say i was well impressed. Spoke with them on the phone to confirm stock availability, yes, product in. Purchased on line, order despatched same day. Could not wish for more. A great price too. (read more)
★★★★★
“Mig Welding Gas”
Written on: 11/01/2013 by c.gant (1 review written)
I ordered supply's for my MIG welder, placed order on the 29-12-2012. Got the parts on the 07-01-2013... Even with the x-mass/new years rush. Very impressed. Items were what they were suppose to be and the quality was very good. The packaging was very secure and well processed, NO items were damaged and no dint's either. overall 5 * (read more)
★★★★★
“Very good service”
Written on: 11/01/2013 by APConstruction (1 review written)
A wide range of products, good prices, helpful staff and fast delivery. (read more)
★★★★☆
“Got through the xmas rush.”
Written on: 10/01/2013 by squowse (1 review written)
Hi the drill bits I ordered were of a substantially higher quality than I am used but still priced very keenly. The delivery charge is a flat fee but this is a realistic transparent way of doing it I think. Despatch did take a little bit longer than normal (cheapest shipping option) but it was only a week before christmas and they arrived promptly after despatch. A response from the customer service about this was prompt and personal. All in all this is the first time I used Tool-net but it... (read more)
★★★★★
“Really pleased with the service, goods we as promised...”
Written on: 09/01/2013 by ChrisKirk1948 (1 review written)
Really pleased with the service, goods we as promised and delivered well within the time and in excellent condition. (read more)
★★★★★
“exellent value for money”
Written on: 08/01/2013 by hobbitclassic (1 review written)
excellent value for money, better value than auction sites great company and excellent website (read more)
★★★★★
“Clarke biscuit jointer”
Written on: 01/01/2013 by ACroft (1 review written)
Third time I've used Tool-Net. Once again top rate service and excellent prices The biscuit jointer is very robust and with practice very accurate and easy to use Overall, great experience and really happy (read more)
★★★★☆
“clarke bench grinder”
Written on: 31/12/2012 by aghbrendan
best price on internet, delivery was fine, this is the second time i've usedd toolnet and both times i've been happy with everything especially the price! (read more)
★☆☆☆☆
“Dreadful customer service”
Written on: 31/12/2012 by Garytod (1 review written)
Delivery 3-5 days, I've been waiting over 8 days! They have taken my money and ignored my emails and still no sign of my order A really poor customer service! The website says " no more excuses" That's true they just ignore you One of the worst companies I have ever dealt with and it goes without saying I will never use or recommend this company in any way in the future (read more)
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Showing 41 - 50 of 388 Reviews
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