Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
1692
89.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Tool Net www.tool-net.co.uk - Ask a question now

Media Gallery for Tool Net www.tool-net.co.uk

Tool Net www.tool-net.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Great prices and quick delivery”

Written on: 25/09/2016 by gurdipbhangle (1 review written)

Purchased many items from Tool - net and not found them cheaper anywhere else. Delivery was quick and products worked well. Used Lumberjack MB primer with Lumberjack 650 to stick solid wood to concrete. Product worked really well. Only issue was that the Lumberjack primer had a very strong smell and you have to make sure that you apply in a well-ventilated area. Overall very happy with product and supplier - Tool-net.co.uk… Read Full Review

Report this review
★★★★★

“VERY PROFESSIONAL COMPANY”

Written on: 21/09/2016 by DAVElongster (1 review written)

I purchased a Clarke Sacktruck and was very pleased with the price, ease of ordering and most importantly the quality of the product… Read Full Review

Report this review
★★★★☆

“Great products and service”

Written on: 20/09/2016

Great service from Tool-net. Fast ordering system and quick delivery. Good quality products at a reasonable cost… Read Full Review

Report this review
★★★★★

“110 volt site converter”

Written on: 20/09/2016 by ryanwills (1 review written)

Top site. Great price best i could find on the internet for the 110 volt site converter, quick dispatch tracking with the item. will order again. … Read Full Review

Report this review
★★★★★

“Sahara Table Top Patio Heater”

Written on: 19/09/2016 by linda hurst (2 reviews written)

Competitive price and good service, with click and collect service offered. Not used product yet as this was a gift for someone but assembled and all ok… Read Full Review

Report this review
★★★★★

“Sahara Table Top Patio Heater”

Written on: 19/09/2016 by linda hurst (2 reviews written)

Competitive price and good service, with click and collect service offered. Not used product yet as this was a gift for someone but assembled and all ok… Read Full Review

Report this review
★★★★★

“We always come back to Tool Net!”

Written on: 14/09/2016 by GLJonesPlaygrounds (1 review written)

Excellent service and company! We always check Tool Net when we're looking for tools or miscellaneous items, they even supply the spares we need for equipment we bought prior rather than having to buy the whole item again. We've never been disappointed with the items received as they are always of good quality and the customer service is also excellent… Read Full Review

Report this review
★★★★★

“Good prices fast service ”

Written on: 14/09/2016 by Sweeneyuf193 (1 review written)

I ordered a new garden tool A Machete . for £1.10 ?? Incredible value . Not the best made ever . but it did the job I wanted it to do .. excellent… Read Full Review

Report this review
★★★★★

“excellent service”

Written on: 12/09/2016 by nickclaydon (1 review written)

excellent service and great selection of products . Particularly competitive prices on Sikadur epoxy products. quick delivery was a nice surprise. would be nice if delivery was free over £50 but a great range of products… Read Full Review

Report this review
★★★★★

“Great service ”

Written on: 12/09/2016 by HectorMoody (1 review written)

Despite an error with ordering (my mistake) tool-net worked hard and kept in contact to solve the problem. All received in time. Thank you to April and great customer service… Read Full Review

Report this review
★★★★☆

“Heavy Package Small Box”

Written on: 08/09/2016 by AndrewPenny (1 review written)

Considering the weight of the item and its unsuitability to be handled it turned up in surprisingly good condition… Read Full Review

Report this review
★★★★☆

“Clark Trolley Jacks”

Written on: 07/09/2016 by ChrisJDuke (1 review written)

Product ^ price excellent. Delay in delivery due to courier but sorted out satisfactorily… Read Full Review

Report this review
★★☆☆☆

“Poor service, late delivery”

Written on: 07/09/2016

Ordered a screw gun and dry wall screws. Was told it would arrive on the 28th August, didn't arrive until 6th September. The order was missed due to 'human error' which derailed a weekends worth of work and had to cancel several jobs. No refund of postage, just got given a £5 off next purchase, which is about 5% of my order price. The voucher was also for 'valued customers' - I assume this was more for people leaving good reviews. My complaint was handled poorly by the staff, I was not… Read Full Review

Toolnet's Comment

Written on: 07/09/2016

Dear Mr. Manning

Thank you for your review. Once again we are very sorry that your order was delayed, as advised when the updates for the delay was done your order was unfortunately missed and we have looked at this to ensure it does not happen again.

You called us on 02/09 and we exchanged emails throughout the day as well as on Monday to advise that your order was leaving us on a next day delivery. Please accept our apologies for the delay once we noted there was a mistake we rectified this as a matter of urgency and got the order to you as soon as we could. Please accept our apologies if the £5.00 voucher caused you offence that certainly was not the intention.

We are sorry that we were not able to send you free goods or pay compensation. We will always offer you the best option available to us. We sincerely hope you will try and use us again we are sorry that the experience was not what it should be on this occasion.

Kind Regards

Tool-net

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Best price & excellent customer service! ”

Written on: 04/09/2016 by Brycee485 (1 review written)

Bought a platform track from Tool-Net which had the best price on the market. My several email enquiries replied by customer service quick and professionally. The delivery to Sheffield was on time without delays. I wish all companies were as good as Tool-net! The best ever online shopping experience in the UK & Europe… Read Full Review

Report this review
★★★★☆

“GMC Laminate Flooring Saw”

Written on: 31/08/2016

Bought this saw as I have a load of laminate flooring to lay. I was looking for a table saw but when I saw this one at the excellent price from Tool-Net I was sold. I placed the order on the 22nd Aug and it arrived on the 30th Aug. This is an excellent service taking into account the delivery was to an island location and there was a weekend and Bank Holiday in between. Delivery was on the day they said it would be. All in all and excellent service all round. Thanks… Read Full Review

Report this review
★★★★★

“Clarke stainless steel water pump”

Written on: 29/08/2016 by DarioBaker (1 review written)

Used this pump to transfer water between 2 ponds in my garden. Ponds are ca 30 metres apart and height difference of ca 8 metres. The pump had worked almost continuosly for 30 hours and I couldn't be more pleased. It was a little noisier than expected and use of a non return valve avoids priming each time when power turned off. I shall buy another one of these pumps irrigation… Read Full Review

Report this review
★★★★★

“Step ladder”

Written on: 26/08/2016 by AddisonRuiz (1 review written)

Searched the web, found Tool-Net, must admit I was a bit cautious but every thing worked like clockwork. Good product, speedy delivery and good price. Highly recommended… Read Full Review

Report this review
★★★★★

“Lyte Step Ladders”

Written on: 19/08/2016 by Bmautosport (1 review written)

Excellent company to deal with and best prices around,good communication and will continue to use and recommend!… Read Full Review

Report this review
★★★★★

“Excellent service, brilliant price ”

Written on: 17/08/2016 by Catherinej1984 (1 review written)

excellent service. Ordered a lot of screws and nails for a fraction of the price at the local builders centre or screw fix. Well done tool net. Definitely the first stop for all the pieces you need to do a job… Read Full Review

Report this review
★★★★★

“Prompt and efficient”

Written on: 17/08/2016 by ArunaChopra (1 review written)

Efficient and prompt delivery. Goods as described at a competitive price. Little bit difficult to reach by phone but responded to email. Would use again… Read Full Review

Report this review
overview