Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
1884
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★☆

“Good Value”

Written on: 21/09/2017 by Hirezone (1 review written)

Have used this company several times as they have a great selection of products at reasonable prices… Read Full Review

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★★★★★

“Great Product”

Written on: 20/09/2017 by rjo46 (1 review written)

FIRST TIME I HAVE USED TOOL.NET, BUT NOT THE LAST AS IT WAS SUCH A GREAT EXPERIENCE FROM START TO FINISH. SEARCHING FOR A PRODUCT,ORDERING AND FINAL PAYMENT WAS SO STRAIGHT FORWARD. AM JUST ABOUT TO FURTHER MY ORDER TODAY WITH ANOTHER GREAT VALUE PRODUCT, SO I WOULD RECOMMEND ANY ONE TO LOOK AND USE TOOL.NET TO GET THE BEST DEALS GOING… Read Full Review

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★★★★☆

“Great service - good prices”

Written on: 16/09/2017 by Dezi99 (1 review written)

Tool-net get the best price for the product. Easy to use website and fast efficient service. Will definitely use again… Read Full Review

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★★★★☆

“Good Prices”

Written on: 10/09/2017 by 288Watson (1 review written)

Excellent prices, however, paying separately for delivery is hassle but otherwise great service. Excellent website with lots of grea products… Read Full Review

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★★★☆☆

“Good prices, not the best form of calculating delivery...”

Written on: 03/09/2017 by lmWilliams134 (1 review written)

Prices were very good. The only disappointment was that I had to ring up the following day to pay further delivery charges based on the weight of the item. I would of thought all this could be calculated correctly at the checkout at the time of purchase. By having to pay more the next day it delayed delivery for 24 hrs. There is a great range of products on the website to choose from. … Read Full Review

Ecktheone's Comment

Written on: 09/09/2017

the does not have any goods they took my money and said they are waiting for the goods to come in so how can they take money if they don't have the goods

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Ecktheone's Comment

Written on: 09/09/2017

the item I bought from this company still not arrived paid for it on the 20th august 2017 they said it not in there warehouse yet

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Ecktheone's Comment

Written on: 09/09/2017

Thank you for your email.



As soon as the 013225 - ITW Paslode 013225 IM90i & IM360Ci Extra Long Nail Magazine comes in we will get your order sent out on a next working day delivery. You will receive an email once your goods have been dispatched. Please accept my apologies for this delay and any inconvenience caused. Please note, if we do not hear back from you, your order will still be processed and dispatched as soon as possible.



copied the email I got from toolnet

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★★★★☆

“Competitive and communicative”

Written on: 01/09/2017 by Reeves473 (1 review written)

Having used this firm previously I was sufficiently impressed to use them again. Their communication is very good and their prices and selection of tools are very competitive compared with others online. I plan to buy a hedge trimmer and have my eye on a Stihl on their website - £10 cheaper than anywhere else as far as I can see… Read Full Review

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★★★★★

“Tool net review”

Written on: 30/08/2017 by Deancoldwell (1 review written)

Good choice of tools and a fast delivery and the prices are not bad to!… Read Full Review

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★★★★★

“Easy to navigate website - Very prompt delivery”

Written on: 22/08/2017 by Kiley76 (1 review written)

Tool-Net have an easy to navigate website, select the item you need, simple check out procedure and the goods arrived very prompt and securely packaged. Why waste time trawling the shops...it's are here at Tool.Net...well done… Read Full Review

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★★★★★

“Great service and products”

Written on: 21/08/2017 by NicolaMarquee (1 review written)

Easy to use website with powerful search facility. Great choice of products and far cheaper than going to high street / retail outlets. Products arrived quickly and well packaged. Postage seemed a little expensive though. Would recommend and definitely use again… Read Full Review

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★★★★★

“Service and value”

Written on: 20/08/2017 by CamillePeters1982 (1 review written)

Great service, delivery and value on products sometimes not available elsewhere ! Would recommend highly… Read Full Review

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★★★★★

“Tools from Tool Net”

Written on: 16/08/2017 by markodingwall (1 review written)

Item was as described and posted very timorously. I would definitely recommend using them… Read Full Review

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★★★★★

“Excellent prices and good service”

Written on: 14/08/2017 by johnm77 (1 review written)

This was my first order with Tool-Net, and I was very happy with the prices for the goods I wanted. The communications from the company were clear and helpful, the goods were despatched quickly and arrived on the day I was told to expect them, and were in good condition on arrival. Overall, I'm very pleased… Read Full Review

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★★★★★

“Good service with competitive pricing”

Written on: 12/08/2017 by Bf2704 (1 review written)

Great customer service with competitive pricing. Can recommend and will use again… Read Full Review

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★★★★☆

“Great value”

Written on: 12/08/2017 by Screem (2 reviews written)

We fit approx 150 bathrooms per year so go through lots of Stixall. We Can't find anyone that will beat tool-net on price. We're happy however the Only complaint we have is that it's almost impossible to speak to someone on the phone if there is a problem. Phone continuously rings out… Read Full Review

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★★★★★

“Great Service”

Written on: 11/08/2017 by Martinjohnwilliams (1 review written)

Excellent service from Tool Net, and a great quality product purchased. I used this product last summer and it was easy to use and for the first time I have not needed to weed between my patio pavers… Read Full Review

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★☆☆☆☆

“Utterly useless”

Written on: 07/08/2017 by Slickdog (1 review written)

Placed an order, paid by PayPal, and a full week later have still not received my order, or even any details as to whether the order has been processed. Rang the only number shown on the website and was told it was a number for taking payments only, and that customer service enquiries were email-based only. Seems they're happy to talk to you, but only if you want to give them money, otherwise they don't want to know. What a shower - avoid at all costs… Read Full Review

Slickdog's Response to Slickdog's Review

Written on: 07/08/2017

Update on this - turns out the item was out of stock, but nobody had bothered to contact me to tell me, so it was left up to me to chase. They did offer me a more expensive alternative though... provided I pay the difference. You could almost sense them shrugging their shoulders via email, and they clearly had no interest in resolving the situation in a way that was acceptable to me.

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★★★★★

“Great tools”

Written on: 26/07/2017 by Jcb185 (1 review written)

Great service as always recommended to buy from . Fast delivery and great prices… Read Full Review

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★★★★★

“Fantastic Efficient Service”

Written on: 24/07/2017 by WGD1 (1 review written)

Ordered Cuprinol Shed and Fence Protector at very competitive price from Tool Net. Shipped to Northern Ireland and boxes holding product well wrapped so would be no damage. Arrived very quickly and I was able to track delivery so fantastic. Would definitely use this company again and recommend you do the same as you will not be disappointed!… Read Full Review

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★★★★★

“Exceptional Customer Service”

Written on: 16/07/2017 by youngbilly (1 review written)

Ordered a Silverline 230mm angle grinder which proved to be a very able device for, with the appropriate blades, cutting both steel and concrete products. Most appreciation however for the Tool-net customer service team who responded quickly when their supplier failed to deliver on time. I was kept up to date and split delivery sorted things out prefectly… Read Full Review

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★★★★★

“Makita Electric Chainsaw Review”

Written on: 28/06/2017 by michael1116 (1 review written)

This an excellent Electric Chainsaw; light, easy to use, powerful and well built to the Makita high standards. Supplied at a great price by TOOL-NET; with a good and helpful service from them. I had to wait a short while for the product to be forwarded from Makita; however TOOL-NET, kept me up to speed and aware. Worth a small wait, and a great price… Read Full Review

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