Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
1848
89.1% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★☆☆☆

“Bandsaw still waiting!”

Written on: 27/05/2017 by jaTerry470 (1 review written)

Ordered. Band saw in March. The website showed it "in stock ". I have had 3 delivery dates in May. Still not here' now two delivery dates for June still not here! The latest says the 5th June. Waiting with abated breath. Customer service is email only. Which is strange as back in early May you could telephone. I wonder why this is? What ever the reason it is very FRUSTRATING! If you can't get of the bandsaw just say so, stop promising alternative delivery dates, 1 May, 3 May, 18/19 May, 1st… Read Full Review

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★★★★★

“Really good company”

Written on: 26/05/2017 by ccbm (1 review written)

Easy to order from, good prices and quick delivery. If you have a problem it is resolved quickly with no fuss… Read Full Review

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★★★★★

“Quick response to orders”

Written on: 26/05/2017 by Brock498 (1 review written)

In the cut and thrust of the construction industry what we want to hear is " yes we have it in stock and it will be out to you asap" Tool-net does just that. We were in urgent need of a particular screw, not only did Tool net have it but provided the best price amongst several suppliers… Read Full Review

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★★★★★

“Great, price, quick delivery”

Written on: 22/05/2017 by conflet (1 review written)

Ordered some Stixall from them and arrived very quickly with great communication throughout. And they seem to be consistently great value. Delivery is free if you sign up for their emails, which saves a bit too! I'm just about to order from them again - the only downside is the website is sometimes hard to get through. I'm trying to find a Makita battery and am having to wade through pages and pages of results… Read Full Review

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★★★★★

“Very Efficient & Helpful”

Written on: 22/05/2017 by Danni41 (1 review written)

Very efficient and helpful, all items are easily found on the website and the customer service telephone line is very useful - All order are easily placed online or over the telephone and the customer services team are always on hand to help if needed, we have used toolnet for years and never had any problems... Highly recommended!… Read Full Review

Mrfedupwaiting's Response to Danni41's Review

Written on: 27/05/2017

There is no customer service telephone it's email only which is very frustrating!

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★★★★★

“Good service, price, and delivery!”

Written on: 18/05/2017 by 112Dolan (1 review written)

I've just bought from Tool-net again! Still impressed with choice of products, and the customer friendly service provided. They answered emails quickly, and everything arrived on time. Items were well packaged. I would recommend tool-net.co.uk… Read Full Review

Mrfedupwaiting's Comment

Written on: 27/05/2017

Good prices, poor delivery, been waiting since March for my machine! Customer service is email only which is very frustrating.

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★★★★★

“Overall Great Service”

Written on: 18/05/2017 by Hone (1 review written)

Good product selection, competitive prices, quick delivery and great Customer service… Read Full Review

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★★★★☆

“SDS Adapter”

Written on: 17/05/2017 by EmmaKEAH (1 review written)

A fast and efficient service. Our order arrived missing 2 items. We notified customer services straight away & 2 more were sent in that nights post… Read Full Review

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★★★★★

“Great prices, best service, fast delivery!”

Written on: 12/05/2017 by JohnConstandinou (1 review written)

I needed a high specification generator and researched. Choosing the model, I then compared many websites. Tool Net was the best when it came to photos and description, and also cheaper than any other website. My generator was surprisingly delivered within two days, almost a week earlier than I expected it! I will use Tool Net again, and recommend them to everyone. Great item too - 8 hour generator will now give me power wherever I need it… Read Full Review

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★★★★★

“Great company to deal with”

Written on: 12/05/2017 by MargaretDuff (1 review written)

Great service ,great prices would recommend this company and will definitely use it again.Bought an inverter generator and it was delivered promptly and at a great price… Read Full Review

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★★★★★

“Angle grinder order”

Written on: 10/05/2017 by RichardHibbert (1 review written)

I was shopping around looking for the best price for a Bosch gws9-115 angle grinder and a dust extractor guard to fit it. Just luckily ended up finding tool-net as they had the best prices on the things I needed. Ordered on Friday and was here on Wednesday which was great as I needed them for the following Friday. Thanks… Read Full Review

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★★★★★

“Cheapest pumps on the internet!”

Written on: 09/05/2017 by eazyhireltd (1 review written)

i ordered the clarke submersible pump with no float, not only is the pump fantastic and so powerful, it also cam with a the stage adapter. Tool station was the cheapest by around 10%, i ordered through the website which was quick and easy and the pump arrived within 2 days on standard delivery. There was nothing i didnt like about it, however it would have been nice to allow me to buy all the different adapters and hoses that would fit to it I use these pumps for our business and we need… Read Full Review

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★★★★★

“The best supplier ”

Written on: 06/05/2017 by Lisi92 (1 review written)

I have ordered twice,best prices,quickly delivery,good idea discount for next purchase. I'll certainly buy again them. Luca Filippelli order 592082… Read Full Review

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★★★★★

“Easy purchase, excellent overall experience”

Written on: 02/05/2017 by brendg (1 review written)

The site is easy to use, and the overall purchase only took a couple of minutes start to finish. The payment options are good, and the delivery came the exact day it was supposed to. Also the e-mails with update on the order, from start to delivery are very good. I would definitely recommend!… Read Full Review

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★★★★☆

“quality fixings”

Written on: 02/05/2017 by Lostboy12345 (1 review written)

i purchased these to build a frame for my decking and they are very good quality at a reasonable price tool-NET M12 x 240mm long Cup Square (Carriage Bolts) BZP (Box of 10) only thing i could say was negative is out off 17 boxes (170 blots) there were 5 blots missing & 1 pack of 10 nuts and their phone goes to answer machine when you want to talk to someone other than this they are a good supplier and i will use them again CHEERS … Read Full Review

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★★☆☆☆

“slow delivery never answer their phones”

Written on: 30/04/2017 by sgBaird364 (1 review written)

over a week now still waiting for just some nuts and bolts. they never answer there phones so no idea what is going on and if i will ever get them… Read Full Review

Toolnet's Comment

Written on: 02/05/2017

Dear Customer

Thank you for your review. Could you please advise on your order number so we can look into this for you as a matter of urgency?

You can also contact us, our phones are currently very busy but if you could please try again our lines are open Monday-Friday between 10:00 and 16:00

We look look forward to hearing from you soon to resolve this for you.

Kind Regards
Tool-net

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★★★★☆

“Ladders accessories received as expected”

Written on: 29/04/2017 by MSBOYCE (1 review written)

Ordered a ladder stay, base and roof hook at a competitive price and received items as expected. Will now order the extension ladder as well as this is available well priced for a trade ladder… Read Full Review

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★★★★★

“Order Experience”

Written on: 29/04/2017 by Quinn158 (1 review written)

Excellent.Kept me up to date all the way. Excellent website, easy to use and all special offers emailed regularly… Read Full Review

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★★★★★

“Order Experience”

Written on: 29/04/2017 by Quinn158 (1 review written)

Excellent.Kept me up to date all the way. Excellent website, easy to use and all special offers emailed regularly… Read Full Review

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★★★★☆

“good product range and service to match”

Written on: 28/04/2017 by FrancisGalbraith (1 review written)

ordered a sheet metal shear brake roll machine and although the delivery charge on the site wasn't accurate they emailed me straight away to correct it… Read Full Review

Mccluha1's Comment

Written on: 29/04/2017

Excellent experience. Kept me up to dater all the way.

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