Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
90.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“10" Clarke mitre saw at toolnet”

Written on: 22/09/2014 by Hondacivicman (1 review written)

Ordered a 10" Clarke mitre saw from to toolnet easy to order online best price on the net! Came well packaged within 2 days no problem when you order from toolnet… Read Full Review

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★★★★★

“All good”

Written on: 21/09/2014 by waynesmith123 (1 review written)

It was my 1st time shopping with tool-net, and was very impressed with the price/Service , all round great place thanks wayne… Read Full Review

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★★★★★

“Great Service and Prices”

Written on: 20/09/2014 by DragonFireplaceCo (1 review written)

We regularly buy products from Tool Net. Items are always in stock and delivered promptly. I search for the best possible prices and always come back to them. Any communications have always been courteous and helpful. The website is easy to use, especially as I am non technical and my fitters give me the bare minimum of information and expect me to know what to order. Would definitely recommend and will continue to use regularly. Many Thanks… Read Full Review

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★★★★★

“saved money”

Written on: 20/09/2014 by ernesto22 (1 review written)

I needed CK combicutter 3 for my electrical jobs and at first bought from screwfix but later searched internet and found tools-net.co.uk sellig same tools much cheaper. I ordered the the tools and I topped my order up with a few more other cheap hand tools I needed. Check out price was around same for what I paid in screwfix for combicutter only .now I had a few extra hand tools in my toolbag. Orders recieved very quick and no problem and very good hand tools. will definitely shop again as… Read Full Review

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★★★★★

“John”

Written on: 20/09/2014 by BenjaminAlvarez (1 review written)

Found Tool-Net to be good value for money and good on delivery… Read Full Review

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★★☆☆☆

“Bad customer service”

Written on: 19/09/2014 by S1hanley (1 review written)

Order # 475063 After ordering 2x of the same item on this site I was later emailed to say 1 had been damaged and a replacement was on its way to then be told it was out of stock and would have to wait an additional 3-4 days no discount was offered and I'm still waitin for a refund… Read Full Review

Toolnet's Response to S1hanley's Review

Written on: 19/09/2014

Dear Customer

Thank you for your review. We are sorry that one of the items on your order was delayed. Our delivery is usually between 3-5 working days. We part shipped your order and advised that the delivery would be 2 working days out and that we would ship that on a next day delivery for you. You requested for the delayed item to be refunded, a refund request was passed to our accounts team on 17/09 and you were issued with a refund on 18/09. As advised by customer services, card payments can take a few days to show back in your account depending on who you bank with. We are happy to send you proof of your refund just let us know.

Should you need faster delivery we do offer next day delivery on some items if they are available just give us a call before you place your order and we can give you a quote.

Thank you for taking the time to leave a review for us.

Kind Regards
Tool-net.co.uk

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★☆☆☆☆

“ mig welder spares”

Written on: 18/09/2014 by 209Ralston (1 review written)

slow delivery very expensive and not as photo… Read Full Review

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★★★★★

“Best price around”

Written on: 17/09/2014 by Rossige (1 review written)

I choose Tool Net simple for price, it couldn't be beaten. Service was excellent too. No problens… Read Full Review

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★★★★☆

“Very competitive pricing”

Written on: 17/09/2014 by MartinCeliz (1 review written)

My first order with Tool-Net ( 473442 ). VERY competitively priced for the items I was looking for. In total I saved £35.00 on order value of £174.00 compared to the next most competitive supplier. Good service all round. Will be using them again… Read Full Review

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★☆☆☆☆

“Quicker to go to the shops”

Written on: 16/09/2014 by GaryGDK (1 review written)

After receiving numerous excuses from numerous people I have just received the last item I ordered 19 days ago. No delivery note with the order so how do they check what they have sent thus items missing. Will not be using them again… Read Full Review

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★★★★★

“A satisfied customer :)”

Written on: 16/09/2014 by c8ver11 (1 review written)

Bought an impact driver to make life a little easier. Found this site to be the cheapest so I placed the order. I received multiple emails on my orders progress and it was delivered on the date promised. Item arrived well packed and fully charged ready for use… Read Full Review

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★★★★☆

“item was delivered but I missed it ”

Written on: 16/09/2014 by unorthadox (1 review written)

I ordered a power tool from tool-net and although the item arrived it did take longer than I expected (almost a week). I did miss the arranged delivery and so had to reschedule, and the item arrived when they said it would. And although I havent used it yet all seems well. I am pleased the service apart from the delivery times… Read Full Review

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★★★★★

“Good prices, great service”

Written on: 15/09/2014 by JimNAshton (1 review written)

Tool-net offer great prices on the entire range of Bosch Professional (Blue) tools and accessories. Although delivery is not next day it is in a very acceptable 3 to 4 day time frame, especially when considering the price… Read Full Review

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★★★★★

“Great stuff - easy transaction”

Written on: 15/09/2014 by MatthewThomDunn (1 review written)

The checkout was simple and the items cost considerably less than other suppliers… Read Full Review

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★★★★★

“Pleasantly suprised”

Written on: 15/09/2014 by Rafael_Cobos (1 review written)

This was my first purchase from Tool net after perusing many different ‘shops’ via google shopping. What initially caught my eye was the price – they were noticeably cheaper than some of the more publicly known sites like Screwfix. I had to make sure that the price i was looking at matched the specific product I needed, after my initial scepticism Tool Net was the best price by far. I placed the order and within a week my purchased arrived, no fuss and no hassle – I will be ordering… Read Full Review

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★★★★☆

“dilivery charge”

Written on: 12/09/2014 by Marilyn249 (1 review written)

I think there could be a cut ofg point where there could be free dilivery the fact they charge could have a quicker dilivery service in light of their charges… Read Full Review

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★★★★★

“very good service excellent products cheap plasticiser...”

Written on: 11/09/2014 by jimmythebrick (1 review written)

very good service,excellent range of tools,will use again… Read Full Review

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★★★★★

“Excellent speedy service”

Written on: 11/09/2014 by BraylenWeeks (1 review written)

Really easy to use website, and incredibly fast delivery. Best price I could find on the internet… Read Full Review

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★★★★☆

“Great products at super prices”

Written on: 10/09/2014 by AnnaTrott (1 review written)

Ordered paint and sprayer for sheds and fences. Really well designed and easy to use website with a great range of products at brilliant prices. My only gripe would be that delivery was a lot slower than it should have been - we do however live "out in the sticks" so this may have been a factor!… Read Full Review

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★★★★★

“very good service”

Written on: 10/09/2014 by jimmyslaney (1 review written)

very good service,excellent range of tools,will use again… Read Full Review

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