Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
1434
89% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“OVERALL”

Written on: 11/02/2016 by ASBESTOSAFE (1 review written)

We use a lot of the product that Tool-net supply to us and am very happy to state that the prices they charge are just the best compared to others, they get the goods delivered on time. do have a slight gripe that it the goods come in two boxes which are liftable seperately for most people but they tape the two boxes up to-gether, which means you have to as rule,be a male. So to move them after delivery we have to seperate the boxes, but overall just what is require? yes tool-net deliver… Read Full Review

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★★★★★

“First Class Service”

Written on: 10/02/2016 by FawltyBaz (1 review written)

Easy website to use. Ordered 4 tins of paint and they came on the day that they had said and well wrapped so that there could not be any leakage. Excellent service… Read Full Review

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★★★★★

“Ordered a pump”

Written on: 08/02/2016 by kimbo777 (1 review written)

Quick and easy to order. Delighted with my purchase and come well wrapped… Read Full Review

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★★★★★

“rebar tie wire.”

Written on: 08/02/2016 by ricky-welder (1 review written)

really good service, good quality rebar tie wire didn`t let me down on job, delivery very fast,defiantly recommend this company. just order a small generator at a fantastic price cheaper than any where else, very pleased with the way this company treats you, they are always on the end of the phone to sort out ant problems or query you have… Read Full Review

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★★★★★

“first order”

Written on: 07/02/2016 by Marmot1965 (2 reviews written)

I placed my first order sometime back and found the service and value exceptional thankyou toolnet… Read Full Review

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★★★★★

“first order”

Written on: 07/02/2016 by Marmot1965 (2 reviews written)

I placed my first order sometime back and found the service and value exceptional thankyou toolnet… Read Full Review

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★★★★☆

“Great doing business ”

Written on: 07/02/2016

Excellent site to do business with you get what you pay for not like some other sites would gladly recommend to friends and other business users the products are first class and cheaper than any of the other sites I have tried delivery time took a bit long but worth waiting for will definitely use tool net again… Read Full Review

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★★★★★

“Purchased a Sealey Trolley Jack, very pleased with...”

Written on: 06/02/2016 by djb634 (1 review written)

Purchased a Sealey Trolley Jack, very pleased with service received and very pleased with my purchase. Website is easy to negotiate and a good range of products at great prices… Read Full Review

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★☆☆☆☆

“Staggered this company are still trading”

Written on: 06/02/2016 by BazM (1 review written)

I ordered a scroll saw in plenty of time for xmas (5 December) for my son, long story short, numerous emails to the effect that they cannot supply the saw until a random date in the future that they repeatedly failed to do, all in all it took 1/4 year to the day to deliver the goods. By way of compensation they offered me a £5 voucher fo spend in their shop, obviously I am dying to repeat the experienceso and simply cannot wait to use it… Read Full Review

Toolnet's Response to BazM's Review

Written on: 08/02/2016

Dear Customer

Thank you for your review. I am very sorry to read your review. Could you please give us your order number so that we can look into the exact details of your order?

You can also contact us.

We look forward to hearing back from you soon.

Kind Regards
Tool-net.co.uk

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Bazm's reply to Toolnet's Comment

Written on: 09/02/2016

Order No 521767

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Toolnet's reply to Bazm's Comment

Written on: 10/02/2016

Dear Customer

Thank you for your message. We are very sorry that the item you ordered has a long delay. The one that was picked when you placed your order was unfortunately damaged. We had to order some more in from the manufacturer however as advised at the time they too were out of stock. I see that you were advised of the due dates and that you agreed to keep the order on back order until it was in stock.

Please accept our apologies for the delays when we order items in from manufacturers we do rely on the due dates that they give us and from time to time they can have delays with productions especially if they have a shortage of raw materials. I see that you were advised of the due dates when they changed. I am sorry the due dates were amended we will always get your order to you as soon as possible. In this instance we unfortunately had to wait for the item to come in to send it to you. You will always be given the option to take an alternative, cancel the order or keep the item on back order which was done in this case.

We sincerely hope you will use us again once day.

Kind Regards
Tool-net.co.uk

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★★★★☆

“Products as described”

Written on: 05/02/2016 by 281Brewer (1 review written)

Tool-net are easy to use and deal with, products as described. Although delivery costs a little confusing. It would be easier to only put the options available for that purchase/ weight as i had to pay additional delivery charges afterwards as items too big/ heavy for option chosen. Overall i would use tool-net again… Read Full Review

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★★★★★

“On time”

Written on: 05/02/2016 by Coxy4444 (1 review written)

I ordered a large amount of foam adhesive from Tool-net, it arrived quickly and was exactly as ordered at a very reasonable price. Recommended… Read Full Review

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★★★★★

“first class service”

Written on: 05/02/2016 by greglumsden (2 reviews written)

Just purchased a Clarke bench top sander. Really happy with the sander,its price and the prompt delivery service. I had to change my delivery option after the purchase and found the assistant very helpful. Would recommend tool-net and will use them again. :-) happy customer… Read Full Review

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★★★★★

“Excellent service at tool-net.com”

Written on: 04/02/2016 by bobbystong (1 review written)

Living in a small island in the Indian Ocean makes it quite difficult sometimes to get specialised tools.My order was treated very fast and my metal bender reached me in no time. I also got very helpful guidance for the payment and an excellent follow up on my order. The item ordered is over my expectation and looks like it will last for ever… Read Full Review

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★★★★★

“Heaters for the factory”

Written on: 04/02/2016 by KeyMull (1 review written)

I was very impressed with how easy it was to order the heaters for the factory. They came very quickly. I do think however that the delivery charges and options for very large orders should be made clearer on the website and telephone contact was difficult… Read Full Review

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★★★★★

“Awesome Trade Center!”

Written on: 04/02/2016 by faridsalleh (1 review written)

I am purchasing from overseas. The staff are very responsive in any inquiries that I had. They even notified me that one of the items was not in stock and how would i want to ship the rest of the items i've ordered. How considerate was that? I am definitely buying stuff from this site again. And definitely will promote it to other people i encounter who wish to buy a tool or two. This is pretty much up there with Amazon, if not better… Read Full Review

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★★★★★

“Fantastic no problem service”

Written on: 02/02/2016 by 32Gauthier (1 review written)

Absolutley fantastic service from tool net & the price was right… Read Full Review

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★★★★★

“Excellent from start to finish”

Written on: 02/02/2016 by LiverpoolPete (1 review written)

Excellent service from tool-net.co.uk from start to finish. Easy to browse website. Cheap products. Even the delivery driver offered to help with the 'heavy package'. Would recommend and will definitely use again in the future… Read Full Review

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★★★★★

“Fast postage, quality items and very good value for money ”

Written on: 31/01/2016 by Benc0123 (1 review written)

All my orders have arrived next day if orders before lunch time. I search online for bargains and tool-net is always cheaper. I have recommend tool-net to a friend and he is also very pleased with the great service and quality of the items. Keep it up tool-net your doing a great job!… Read Full Review

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★★★★★

“Cheap & Quick”

Written on: 31/01/2016 by KeeganBeebe94 (1 review written)

Ordered a stepladder which was the best value online at the time. It arrived in good condition, as advertised, within a couple of days. I would use toolnet again to order other items… Read Full Review

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★★★★☆

“Dealing with toolnet guys”

Written on: 31/01/2016 by Efrainv344 (1 review written)

I don't have time to waste going to merchants all the time and dealing with these guys and being able to read the Rex spec at the same time is great. Try them!! … Read Full Review

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