Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
1812
89% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★☆

“Competitive prices and a good range”

Written on: 28/03/2017 by BrianC1989 (1 review written)

I found the prices on line quite competitive. Shipping costs however make it such that you need to spend a considerable amount of money to make an order worth your while. Quicker order dispatch times and delivery times would make the service more competitive than a local store, otherwise you need to plan in advance for what tools you need for a job. All parts were well packaged and delivered with no damage. I have still yet to try out a new electric drill I bought, so I cannot comment on the… Read Full Review

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★★★★★

“what you expect, when you expect!”

Written on: 26/03/2017 by ja8on (1 review written)

Having some of the lowest prices around, I was a little cautious, but I am delighted with the clamps I was sent. The product was of a better quality than I was expecting, communication from the company was excellent, and delivery was sooner than I expected. Full marks all round!… Read Full Review

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★★★★☆

“I was attracted to the competitive prices during a...”

Written on: 26/03/2017 by Wayne2401 (1 review written)

I was attracted to the competitive prices during a Google search. I have recommended Tool-Net to several colleagues and friends and will definitely use them again. … Read Full Review

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★★★★★

“Great prce on paints”

Written on: 25/03/2017 by Reynolds494 (1 review written)

Thought this site would only sell tools. Surprising they sell paints at great prices. Even including delivery cheaper than the big DIY retailers by some distance… Read Full Review

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★★★★★

“Very quick delivery”

Written on: 24/03/2017 by Wilson258 (1 review written)

Ordered a petrol generator from Tool-Net. Arrived quickly and it was a smooth transaction. Recommended service… Read Full Review

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★★★★★

“triton super jaws”

Written on: 22/03/2017 by EllieLarkin (1 review written)

Excellent service and value £20 cheaper than screwfix… Read Full Review

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★★★★★

“Clarke 5in1”

Written on: 22/03/2017 by MalcolmSol (1 review written)

Great product. Excellent website with full information. Very efficient delivery service - kept me informed all the way… Read Full Review

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★★★★☆

“good value”

Written on: 21/03/2017 by galong123 (2 reviews written)

good value compared to most competitors, responses to queries are dealt with promptly, web site is a little difficult to navigate… Read Full Review

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★★★★★

“The only tool shop you will ever need to visit...”

Written on: 20/03/2017 by Sheppy2000 (1 review written)

I purchased the Kreg K5 Master System a few months ago as part of a workshop rebuild project and have since purchased a host of other items from Tool-Net.co.uk. I initially had to email customer services for an update as i had not received an order confirmation email after a couple of days, they quickly confirmed the order was indeed successful and being processed. After a quick check in my Spam folder, i found the confirmation email(s) (so check there first if you have the same prob). The… Read Full Review

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★★★★★

“Fast and quality ”

Written on: 17/03/2017 by Ruslanas (1 review written)

Brilliant service and stuff,quick delivery,happy to have business with tool-net. Highly recommend for anyone… Read Full Review

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★★★★★

“exelent ”

Written on: 15/03/2017 by simont500 (1 review written)

This is the second loft stairs I have brought from toolnet , I can't fault it in any way exelent product and great price. Delivered in 2 days from piont of order. Well done toolnet !… Read Full Review

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★★★★★

“Excellent”

Written on: 15/03/2017

Great service, good choice of products and at unbelievable prices!… Read Full Review

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★☆☆☆☆

“Get everything in writing”

Written on: 11/03/2017 by 273Smith (1 review written)

I believe I did not get what I ordered am in contact with my credit card company and see if they believe the same thing. Did not want to know until I mentioned my actions then I was asked if I want to return goods and get a refund. I ordered on phone, but I always keep evidence of things. If you order on phone your word against theirs. I believe in honesty. There are plenty of honest traders, but you do not know until it is too late… Read Full Review

Toolnet's Comment

Written on: 13/03/2017

Hi,

We are very sorry to read your review and that you are not happy with your order. I have looked into your order and have established that the item you ordered was indeed amended after you placed your order. Please accept our sincere apologies for the confusion the note on this amendment was not recorded on our system and that member of staff was not in yesterday but I have confirmed that it definitely the case and you are 100% correct it was initially noted as being supplied with a clamp. Please note we have nothing to gain by lying to a customer we want all our customers to be pleased with their purchase. You would simply have been advised as per our system notes at the time, this was unfortunately incorrect and was human error.

As advised by customer services yesterday you can return the item for a full refund and the returns team can arrange a collection for you or do an exchange should you like that rather if possible. You can log this directly with them or if you respond to us via email, we can log that on your behalf.

Please do not hesitate to contact us if you need any more information. Please accept our sincere apologies again for the confusion and inconvenience caused on this occasion we would very much like to rectify this for you as soon as possible.

Kind Regards
Tool-net

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★★★★★

“Excellent service with great prices”

Written on: 11/03/2017 by Carsonx318 (1 review written)

I have not long discovered tool-net but I am certainly pleased that I have. A really great service with loads of offers on their already unbelievable prices. The more you buy, the more you save. Look here first… Read Full Review

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★★★★★

“A great website”

Written on: 09/03/2017 by Corinne314 (1 review written)

Will certainly use this website again. Great service, and always kept up to date with orders. Cheaper than anywhere else too… Read Full Review

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★★★★★

“Great Service”

Written on: 08/03/2017 by Jay321 (1 review written)

I have used this company many times and for the quality and price you can't beat it. … Read Full Review

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★★★★★

“Highly recommended supplier”

Written on: 07/03/2017

Ordered a Clarkes spot welder. Fantastic service and tool, would highly recommend. Prompt delivery time. Great price, too! Have used supplier again and will continue to do so… Read Full Review

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★★★★★

“Fantastic ,Professional and fast”

Written on: 04/03/2017 by amirdepaz (1 review written)

The costumer service is awesome all around.It is highly responsive and courteous.On a personal note the customer service is also very patience for putting up with my clumsiness… Read Full Review

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★★★★★

“First rate service service”

Written on: 03/03/2017 by Jaylinl103 (1 review written)

First time using Toolnet wont be the last ordered one day received the next day early morning allowing me to get on with my work. Prices are really keen as well (always helpful), products where well detailed and received delivery info in plenty of time to make sure I was about to collect. Keep up the good work… Read Full Review

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★★★★★

“Excellent service ”

Written on: 02/03/2017 by Terryandow (1 review written)

Everything as advertised and delivered on time… Read Full Review

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