Tool Net Reviews - www.tool-net.co.uk

★★★★☆
4.4 / 5
1095
90% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Dont do it”

Written on: 27/05/2015

Ordered nail gun nails and battery on a friday which were shown in stock. On monday they were shown as dispatched! Still hadnt arrived by Thursday, when i phoned told delayed because 1 item not in stock, at 4pm Friday i got a notification to say goods sent. They still havent arrived… Read Full Review

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★☆☆☆☆

“Hidden charges and poorly designed website.”

Written on: 26/05/2015 by emmajgammon (1 review written)

Tried to buy a wall tool holder and tool cabinet. For the tool holder I used a discount code that I found on the website; unfortunately I did not notice that it was only for returning customers and even though the website allowed me to checkout and pay for the item using the code, I was contacted by the company to say the the discount would not stand and I would need to pay more. The cabinet was purchased using the ONLY delivery option available (£6.99). Again the website allowed me to checkout… Read Full Review

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★★★★☆

“Quick, Efficient Service”

Written on: 26/05/2015 by ChrisVerb (1 review written)

I've received my items quickly after a brief conversation with the customer service department (they were very helpful!). The adhesive that I've ordered is difficult to source in the UK. Through Tool-Net, I was able to buy the adhesive at a very reasonable price and with an even more reasonable cost of shipping. Will definitely be ordering again!… Read Full Review

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★★★★★

“Great Service & Delivery.”

Written on: 26/05/2015 by StuartJenkins (1 review written)

S.Jenkins order 501824. Tool Nets prices are very competitive,range is huge. Delivery is speedy. I would recommend to others,having used myself several times now without problems… Read Full Review

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★★★★★

“Internet shopping as it should be !!!”

Written on: 25/05/2015 by TNoble (1 review written)

Order arrived safe and sound, beautifully packed and with a timed courier. This is internet shopping as it should be! Fabulous customer service and exemplary customer care. Bargain price too....saved £35 on three tins of Ronseal deck rescue paint. Recommending Tool-Net who anyone who'll listen… Read Full Review

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★★★★☆

“Very Competitive Pricing”

Written on: 23/05/2015 by Burnetti76 (1 review written)

Purchased a stone protector product from tool-net for less than half the price I paid for it locally for exactly the same product. Good communication during the order along with delivery tracking. Overall very happy to recommend the website to anyone and I've no doubt I'll be returning for future purchases… Read Full Review

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★★★★★

“transformer ”

Written on: 21/05/2015 by Yatesiw481 (1 review written)

The transformer I bought from from tool-net was deliver to me was damaged , so I report it to them straight away. They replaced straight away and the price paid it was bang on what a deal it,I would recommend this company to anyone to deal with them… Read Full Review

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★★★★★

“great to deal and buy with”

Written on: 21/05/2015 by Hudsonhp1 (1 review written)

great to deal with very good british buiness is back… Read Full Review

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★★★★★

“Little Giant 1303-344 Revolution XE 4-Tread from Tool-Net”

Written on: 20/05/2015 by idiomatic (1 review written)

This is the updated and lighter version of the Little Giant Classic, my first purchase. It is even more impressive - and outstrips the competition by miles in every respect - flexibility, easy of use, safely and ease of handling. The wheels which are standard on this model are a bonus. As it says in the add, about the only ladder you will ever need (almost). Tool-net offer a competitive price and fast dependable service… Read Full Review

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★★★★★

“Great Service & Prices”

Written on: 18/05/2015 by BristolTables (1 review written)

Great delivery and service from tool-net. Not used the company before but placed an order after seeing how competitively the tools were priced at. Would recommend. No problems or issues. Easy to use website… Read Full Review

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★★★★★

“exactly as described”

Written on: 18/05/2015 by dottypuzz (1 review written)

great product at the right price, and delivered as and when they said… Read Full Review

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★★★★★

“Fast and pleasent customer service, always respond to...”

Written on: 17/05/2015 by ElizabethClare (1 review written)

Fast and pleasent customer service, always respond to any emails no matter how small. Would recommend to family & friends… Read Full Review

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★★★★★

“Bosch multidrill”

Written on: 17/05/2015 by thomasmckain (1 review written)

Cheepest on line to buy,they said delivery would be between 18.00.and 19.00 Called them to let them know no one would be here at that time as its a building site and it was friday,they made some calls and the guy turned up at 3.30. Very pleased not only the cheapest for the drill, but great service too,to change delivery time at short notice… Read Full Review

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★★★★★

“First rate ”

Written on: 16/05/2015 by twCollier463 (1 review written)

Excellent service , customer service centre very helpful There was a problem with postage , the person I dealt with rectified it straight away Fantastic… Read Full Review

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★★★★★

“Great service!”

Written on: 15/05/2015 by christopher-holt (1 review written)

I have bought from tool-net twice recently and I must say: what a great service! Not only goods arrived quicker than from any other company so far (including Amazon) but I have also received a prompt and good advice regarding the products I have bought. Definitely worth doing business with this company… Read Full Review

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★★★★★

“This could be the start of something good”

Written on: 15/05/2015 by qvCrabtree241 (1 review written)

First time use of a company I hadn't come across before. The website was well laid out and the price was the best around. I selected the budget delivery option, and promptly received an email informing me that my order would exceed the weight limits so there would be a small additional charge. This was not significant and the price per unit was still significantly less than competitors. All my correspondence was dealt with promptly and efficiently in a friendly manner. Once the goods were… Read Full Review

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★★★★☆

“Very efficient. ”

Written on: 14/05/2015 by Kimora429 (1 review written)

Very effective on line service with great follow up communication… Read Full Review

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★☆☆☆☆

“unprofessional decadent ignorant”

Written on: 14/05/2015 by Catherine195 (1 review written)

late to dispatch, nearly a full week... also they auto check boxes; similar to "agree to be spammed, CHECK..." isn't that illegal now..? and after all this contempt, I cannot delete my account, it seems… Read Full Review

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★★★★★

“Excellent value, great service”

Written on: 14/05/2015 by chloejeff (1 review written)

Big range of items at good prices along with great customer service, we were kept in touch regularly with updates of a delayed item in our order. Very pleased to have found them… Read Full Review

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★☆☆☆☆

“Watch the delivery charge!”

Written on: 14/05/2015 by 1986Dunn (1 review written)

I ordered 2 containers of tarmac repair, paid and received an order confirmation only to get an email that they wanted more money for delivery which the website does not compute correctly! No recognition it is a computer error that they are working on, just expect the customer to pay up. Nice little trade up. Asked for refund as can get it cheaper elsewhere… Read Full Review

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