Wickes Reviews - www.wickes.co.uk

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★★☆☆☆
2 / 5
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20% of users recommend this
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Latest Reviews

★★☆☆☆

“Wickes Bathroom fiasco!”

Written on: 25/04/2013

We had our bathroom suite redesigned and ordered were assured when it was finished we could walk in and enjoy, fuss free. THIS IS NOT THE CASE! From the start we had not toilet ordered!! The shower we wanted was not available for two months so had to choose another. The plastering was left rough and holes in the ceiling where the light fitting was replaced! When you sit on the loo you bang your knees on the heated towel rail!! and the shower screen is fixed to the bath so you cant reach the… Read Full Review

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★☆☆☆☆

“Money taken twice but it takes days maybe weeks to get...”

Written on: 08/05/2012

I ordered some goods over the internet. The website crashed as I was about to confirm payment. I rang them to be told they were having issues but they didnt want to take down the website. They took my details and confirmed both in writing and from Dave in Customer Services there would be no issues. I discovered when I tried to use my barclaycard they had taken the money twice. That was almost 2 weeks ago. They so far have not put the money back and it could take days for them to do so… Read Full Review

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★☆☆☆☆

“Useless delivery service and even worse communication”

Written on: 08/04/2012 by stevo2204 (1 review written)

I placed a large order over the phone (£1000 +) on ther afternoon of Thursday 5th April and was assured everything would be delivered the following day (specifically asked the question). I was informed someone would call from the branch before the end of the day to confirm delivery. No call came, on contacting the following day was informed bulk item (had specically discussed this at time of order and that delivery was now scheduled for Monday 9th April (Bank Holiday Monday). Changed my plans… Read Full Review

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★☆☆☆☆

“Basin finally arrived - nearly 4 weeks after ordering....”

Written on: 04/08/2010

Basin finally arrived - nearly 4 weeks after ordering. 12pm-6pm slot monitored on website: every time the estimated arrival time approached, it changed, starting from 3:30pm. Eventually arrived at 5:40pm. No pedestal despite dimensions on website allowing for one. Phoned store, useless person on other end didn't help. Finally got through to someone on the order line who said they'd call back within 30mins. Am still waiting. Will be getting a refund… Read Full Review

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★★★★★

“I went to Wickes on Friday 1st May 2009, and bought...”

Written on: 02/05/2009 by Marydee (1 review written)

I went to Wickes on Friday 1st May 2009, and bought one radiator, one solid Geneva solid oak door, the staff were very helpful, the young man who took for our order came out to our car and put all our goods in our car for us, that is what i call very good service, also Wickes are cheaper than B&Q, and alot cheaper than Kaybee Doors, also if you have spent over £45 they will deliver all your goods free, not a lot of shops do that , i have shopped in Wickes for years and have always found… Read Full Review

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