Persimmon Homes Reviews - www.persimmonhomes.com

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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“Stay Away!!!”

Written on: 04/02/2016 by Jasperj367 (1 review written)

Carreg Erw (Bridgend, South Wales) Trem Gwlad Yr Haf Do NOT buy. Local searches have revealed a public footpath going through the rear of the gardens... Persimmon have not obtained an order for the permanent diversion for this path, as such the public have right of way in your garden!!!!! (if your a resident of course) and ultimately the value of your property is not what you would expect. … Read Full Review

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★☆☆☆☆

“Persimmon sharks”

Written on: 03/02/2016 by Disgruntled_persimmon_customer (1 review written)

Just bought a house from persimmon, details for exchange stated boiler was in full working order. Reality it had been condemned and the not safe sticker hidden. Persimmon response is its not our problem, they actually said caveat emptor !! Never ever ever buy from persimmon they lie on their disclosure forms and think that's ok… Read Full Review

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★☆☆☆☆

“Poor Pre-Sales...”

Written on: 30/01/2016 by jasoncooke93 (53 reviews written)

Signed up for notifications about a new development in my area (only) at 23.30 and by 10.00am the next day had 7 emails regarding 3 other developments within a 10 mile radius and 4 emails from Persimmon Homes. When I emailed the address detailed in the email footer, it bounced, undeliverable. I've now unsubscribed from all notifications. Please get some congruencey between your sociopathic marketing dept. and your company positioning. Bad Taste… Read Full Review

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★☆☆☆☆

“ruuuun away !!!!!!!!!!!!!!!!!”

Written on: 28/01/2016 by Avery103 (1 review written)

I regret I have not found this website before I bought the house. Poor quality and even worse consumer Service… Read Full Review

Kayleigh_30's Comment

Written on: 28/01/2016

I totally agree! Would never have brought a persimmon home if I found this first. The most terrible workmanship I have ever seen and don't know about customer care, more like 'customer don't care!!'

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★☆☆☆☆

“Terrible do not buy a persimmon home !!!”

Written on: 20/01/2016 by 27Cooper (1 review written)

Moved in our house in june and the problems have been terrible. We have had 2leaks carpets to short,drains not sealed correctly,floors not level more dry lining needed doing than there own company have seen ever had to be done in a house that's lived in and many more. They have no customer service and dont care about you or your belonings as when work has been carried out my furniture has been damaged. I also fell down the stairs due to carpet not bein secured.DO NOT BUY FROM THEM. Only put… Read Full Review

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★☆☆☆☆

“Disgraceful company with a disgraceful finish to their...”

Written on: 20/01/2016 by Snapshot1988 (1 review written)

We moved into our property December 2014, 6 days before Christmas. We did not receive a call that our property was ready, probably simply because it was not liveable despite persimmon homes continuously assuring us the property would be ready, after all you believe a so called reputable company with over 40 years experience. Or so they say... When we got the keys from our sales advisor he couldn't see us off quick enough. We showed ourselves into the property and discovered the first major… Read Full Review

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★☆☆☆☆

“DISGRACEFUL”

Written on: 04/01/2016 by Gabriellam310 (1 review written)

Once they have had your money they are no longer interested. Their after sales service is a disgrace, all their staff should hold their heads in shame (Harbour Village fiasco). Please do not buy a home off this company they are shambolic, you will regret it for a very long time… Read Full Review

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★★☆☆☆

“house good,garden shambles”

Written on: 26/12/2015 by jmRankin1991 (1 review written)

Hi.just got our keys from persimmon last week.looked round house seems to be what they said on the tin.GARDEN.Couldnt believe the state of the garden it just looks like a bog on a slope.We were promised a tiered garden,They said at the time of showing that the garden would be the same as the show house.when we went to pick up our keys the manager said his md had decided to change the plan of the garden 5 months ago without even a word to us about it.Im sorry,but that was the clincher for me the… Read Full Review

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★☆☆☆☆

“DO NOT BUY WITH THIS COMPANY!!!!”

Written on: 14/12/2015 by vickyw123 (1 review written)

My partner has bought a house off plan with this company in July! The company stated that his house would be ready by the end of October and since then it has been pushed back 5 times. It was 15% built in July and then in October they stated that it was only 10% built so the company had lied to us! It is still only 15% built! They have now stated that it wont be complete until February! It has cost us a lot of financial worries and has been a massive inconvenience. We have stated to this… Read Full Review

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★☆☆☆☆

“worst company ever”

Written on: 11/12/2015

I won't go into to much detail as the previous reviews have pretty much covered everything off. However I would just like to start off by saying they have a really bad customer service and don't have a clue what they are doing and most of their contractors are the same… Read Full Review

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★☆☆☆☆

“persimmons worst ever customer service”

Written on: 30/11/2015 by colinb69 (2 reviews written)

i bought my house off this company in june this year and i had 3 different site managers and all are useless . they have all told lies and never keep appointments. my house walk in and key hand over lasted 20mins and the 1 month check took place after 4 months after which they told me it was too late to report and have things fixed even tho it was them who never came back to do it till then!! even the customer care phone centre can't seem to help with anything they also say its too late . i… Read Full Review

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★☆☆☆☆

“DONT BUY PERSIMMON HOME!!!”

Written on: 24/11/2015 by Brycen110 (1 review written)

Poor sales advice Poor communication (none existent) Poor time management Poor customer service Poor company all round As a first time buyer I was told I would be given monthly updates which I never received I only ever got information by going in and asking, and even then the sales advisor just said she would check with someone else so she was about as helpful as a fart in a spacesuit. They recommended Companies to speed up the process, which we did, however so speedy the build wasn't… Read Full Review

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★☆☆☆☆

“Moving in date?”

Written on: 17/11/2015 by noPrince461 (1 review written)

My Partner's ex-wive's moving in date was due to be 5 September 2015! So is plot not built yet? Do builders downtools for Xmas? When do builders start again in January 2016? Can anyone answer any questions? They are PX their house in Hemel Hempstead. They have now been told end of November. It all sounded positive in March 2015 but now starting to sound like a nightmare! When you call the offices everyone gives vague answers when all anyone wants is a completion date… Read Full Review

Alphonso's Comment

Written on: 24/11/2015

The problem with new builds is 3 things; 1. Building materials - if builders can't get the materials it puts the build behind schedule. One build company I recall ran out of bricks one year! 2. Labour - if the development is short on man power, again it will delay the build schedule. 3. Weather - the weather is hard to predict during between March-September. So if we do get a hot/dry summer then build schedule should be on target (providing this doesn't conflict with numbers 1 & 2).
I would suggest to keep asking on a weekly basis as to what percentage is the build stage at?

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Reporter2015's Comment

Written on: 08/12/2015

This is my second review as there is still no moving in date.

Dear Santa,

ALL I WANT FOR XMAS is a moving in date from Persimmon Homes!

The initial moving date,was 5th September 2015, then end if November 2015, and now end of December 2015.

It all sounded so positive in March 2015 when my Partner's Ex-Wife PX their 3,bed home in Hemel Hempstead.

Now everyone is left wondering worrying and stressing about how long this process will take. Will it be 6 months from 5th September 2015 or a year?

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★☆☆☆☆

“Persimmon St. Andrews Ridge, Swindon 1. Pushy- If you...”

Written on: 15/11/2015 by beatricechapman (1 review written)

Persimmon St. Andrews Ridge, Swindon 1. Pushy- If you walk-in to reserve a property and already have an AIP from your bank, and another customer walks-in to reserve the same property . Persimmon sales staff are biased enough to reserve the property for that customer who uses their mortgage brokers (even if the interest rate isn't good over the long term) rather than the first customer who came in to reserve and already had an AIP. So much for first come first served that they claim but it… Read Full Review

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★☆☆☆☆

“Please please please do not buy!!”

Written on: 10/11/2015 by Kayaj2 (1 review written)

So yesterday we completed on our new house and as I write this we are sleeping in a hotel!! After months of nagging from persimmon to complete we agreed on this date after being threatened that for every day we don't complete we will be charged 4%. Go to pick my keys up to be greeted by a sales women I've never met who had no idea we had completed. Spoke to the site manager who lied through his back teeth. Eventually go to the house to find a big hole in the driveway and after being told it… Read Full Review

Bradfrankshaw's Comment

Written on: 10/11/2015

My mum (nearly 70) has just put down a deposit for a Persimmons detached property in the North East - she has always dreamed of living in a new build detached with garage; she put a deposit down yesterday after looking for a house for 2 weeks whilst staying with relatives. My wife kept subtly saying not to go for a new build, then I had a quick look online for "Reviews Persimmon" - I was utterly shocked - the first being Watchdog, the second this site, the third more bad reviews.
speaking to her on the phone, she was utterly heart broken and is desperate to hear from somewhere this isn't true but the evidence from multiple reviews seems overwhelming :( Delivering such bad news is devastating. She even phoned the sales woman mobile who tried to convince her all was ok and to speak to the site manager today. We're trying to get her to pull the plug and go for the second house on her list.

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★☆☆☆☆

“I wish my daughter hadn't bought her house!”

Written on: 08/11/2015

Waste of money ,can't anybody do their job properly .bad work no after sales service once they've got your money they don't want to know.their pledge means nothing, don't believe what the sales staff tell you… Read Full Review

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★★★☆☆

“Nice house - a bit rushed”

Written on: 06/11/2015 by Mr.John76 (2 reviews written)

We were really happy with house itself but felt it was a bit rushed in the end as we had a large snag list. Think attention to detail could the thing they work on. We did get out issues sorted in the end and we're happy with the final result. Just think the hassle could have been avoided. We can now enjoy our new home… Read Full Review

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★☆☆☆☆

“Poor quality and poor management ”

Written on: 21/10/2015 by OrionSears438 (1 review written)

Move to new house just under 1 year. Issue come up everyday, old issue never solve. Really want to know how to report them and get issue solve ASAP !!!! Poor quality and very poor management!!!!!!!!!! And also useless sales adviser!… Read Full Review

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★☆☆☆☆

“Management pay lip service to quality”

Written on: 20/10/2015 by Kaylie445 (1 review written)

Whilst there are plenty of promises of quality we have noticed on our house the gap over the window frame to the brickwork is out of level. We also found out that building control has not signed off our house as completed therefore we are unable to sell it… Read Full Review

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★☆☆☆☆

“Wouldn't recommend to my worst enemy”

Written on: 07/10/2015 by AdonisMcCurdy1976 (1 review written)

We had our keys to our new home in November 14, 11 months later, I still have 2 A4 pages worth of 'snags'. The (lack of) customer care team at Persimmon are completely incompetent. Until you tell them you're complaining that is, then and only then may they complete one or two jobs for you. Persimmon employee's and associates think absolutely nothing of lying to you time and time again and once they have your money, drag their feet to get the house to the standard you were promised. Here is… Read Full Review

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