Persimmon Homes Reviews - www.persimmonhomes.com

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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“18 MONTHS OF LIES AND BODGES”

Written on: 29/07/2014 by Mylesi237 (1 review written)

Purchased a 5 bed house in Leybourne,Kent. Render on all walls is to thin and blocks show through when raining Cavity wall trip trays to push rain water out of the property completely missing allowing rain to enter the ceilings, window sills facing inwards towards the building.To 10 foot cracks in the render. All of which they tried to Bodge up. Called in NHBC who agrred with my findings, but still waiting for repairs. Not snaggs. Building quality issues. No director will respond to mails or… Read Full Review

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★☆☆☆☆

“By Far the worst company ever”

Written on: 18/07/2014 by Zane102 (1 review written)

I have had no end of issues with persimmon the staff are rude the house took 8 months beyond time to deliver numerous snags which they refuse to deal with garden half done leaking shower / bath roof falling off after 1 month holes in walls builders put fences over end of drive so car stuck in services not complete to house so can not get phone line need it go on avoid at all costs… Read Full Review

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★★★★★

“Delighted with it”

Written on: 17/07/2014 by Emeryf359 (1 review written)

Bought a Persimmon house at The Oaks, Calne in April 2013. Lived there just over a year now. Snagging has been numerous but minor and customer service has been brilliant and prompt in resolving everything. So am mystified by the grumbling on this website. Insulation fantastically efficient and heating bills less than anticipated. Building Regulations ensure new builds are so much better these days. There is nothing we don't like about the house and the estate - except neighbours who… Read Full Review

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★☆☆☆☆

“ABSOLUTE JOKE”

Written on: 12/07/2014 by IbrahimJarvis280 (1 review written)

We have recently spoke to a person who has bought property in Lincoln on a site called Phoenix Place. We have heard Persimmon have been giving out completion dates just to get the payments. Then going over the completion date and still building the property. So the new tenants have no home to move into. The customer care is shocking and the person is living on false hope and promises from persimmon. If you're thinking of moving into a new persimmon home, then think again. the build quality is… Read Full Review

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★☆☆☆☆

“Stay clear”

Written on: 09/07/2014 by Lucykateamos (1 review written)

They tried to sell us a house on land they didn't own all of. Luckily this was picked up by the Land registry. They then denied any knowledge that they had built onto land which wasn't there's. But the land registry have given us letters which we're sent to them before building work took place informing them the original plans went onto land they didn't own. We have lost over £3000 in fees & reservation fees. Stay clear! Customer service is a nightmare. … Read Full Review

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★★★★★

“Great place to live. ”

Written on: 07/07/2014 by KIrsten18 (1 review written)

We have been living here for 2 years now and moved up here because we knew it would full of kids for my son to play with. This is a fantastic place to live and I love to hear the kids running and playing together. Too many kids sit in the house and play computers these days. You know what your buying and where your house will be situated if you don't like children or open gardens they you didn't have to buy the house. Love my life in cloverfields and so does my son!!!!! … Read Full Review

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★☆☆☆☆

“DONT BUY -STAY CLEAR!”

Written on: 05/07/2014 by Laineyr363 (1 review written)

I bought my house in 2010 and made them aware of a problem in the downstairs bathroom. Usual response - no problem. Reported it again and again - still no problem. It turns out the internal waste pipe was leaking at the bottom, hence waste water spreading through my downstairs under the flooring. It's ruined all the flooring and I'm disabled so I can't afford to replace it. Still they said there was no problem. A solicitor told me to take them to court as I recorded various conversations with… Read Full Review

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★☆☆☆☆

“STEAR CLEAR OF PERSIMMON HOMES”

Written on: 04/07/2014 by Butler274 (1 review written)

JUST CANCELLED MY RESERVATION FOR A NEW BUILD HOME WITH PERSIMMON,DUE TO THEIR REFUSAL TO HELP OUT WITH ANY OF THEIR FINISHING TOUCHES.I KNOW OF 2 PEOPLE WHO HAVE BOUGHT FROM PERSIMMON AND THEY HAVE RECEIVED FREEBIES,YET WE WERE REFUSED ANY HELP.1 OF THOSE WHO RECEIVED HELP HAD HIS 5 per cent DEPOSIT PAID,A FEW THOUSAND POUNDS KNOCKED OFF THE ASKING PRICE,FITTED CARPETS THROUGHOUT THE PROPERTY.WHY IS IT THAT PERSIMMON CANNOT/WILL NOT HELP ALL THEIR PROSPECTIVE CUSTOMERS?HAVING READ MANY REVIEWS… Read Full Review

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★☆☆☆☆

“Horrible”

Written on: 01/07/2014 by Smithyh8 (1 review written)

To put it briefly. If you want hell on earth, buy off Persimmon… Read Full Review

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★★☆☆☆

“Customer service of persimmon ”

Written on: 28/06/2014 by CamilleMetcalfe-Davies (1 review written)

We purchased a 4 bedroom townhouse from Persimmon in the Hollybush square site in Cwmbran recently. We have found the company does not stand by offers made. We received a text stating they would pay stamp duty if we reserved mothers day weekend at Hollybush square but when enquiring about this were told as we were part exchanging they could not stand by this offer. The offer did not state terms and conditions apply so I would be surprised if this was not breaching some sales legislation. When… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 27/06/2014

I sent a polite email asking for their complaints procedure and the contact details of who to make the complaint to. I received an email back refusing to give them and telling me not to email them again! This is the level of customer 'service' you get. The staff are vile and tell lies. Everything is your fault, they are never to blame. Would never go near them again… Read Full Review

Homeless_Homebuyer's Comment

Written on: 30/06/2014

Ask for the contact details of their company directors and forward your complaints onto them.

All Public Limited Companies have to disclose such information by law.

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★☆☆☆☆

“Stay well clear of Charles Church and Persimmon”

Written on: 20/06/2014 by Mr_Gunz (1 review written)

Bought a house on the Redstone Court development in Narberth, built by Charles Church. The after care for the numerous ongoing problems is pathetic don't trust a word they say, there customer care manager is a complete waste of time they even sent out a contracts manager that can't even give clear simple instruction to the contractors. Customer care is none existent they don't even call you back! We have wrong items repaired continually and many claims that work has been completed with… Read Full Review

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★★★★★

“Hassle free!”

Written on: 19/06/2014 by DonteMacLeod (1 review written)

My partner and I purchased our persimmon home back in May 2013 on The Steeples site in Bucks. I have to say a year down the line, the house is in perfect working order! We haven't had any problems with the heating/plumbing through out the winter, which was my main worry after hearing some horror stories! The purchase of the house itself was wonderfully straight forward, from reserving the plot to moving in the timescale was 4 months , and it was relatively stress free (aside from a few… Read Full Review

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★☆☆☆☆

“A nightmare”

Written on: 13/06/2014 by Fox242 (1 review written)

Put down a deposit 2 months ago, paid for my extras. The house was built but the interior not finished. Exchanged 2 weeks ago. When I finally got to go into the house, all of the interior walls were in the wrong place. Hard to believe, but true. They tried to deny it, but had to concede in the end as they were nearly a metre out!!! Turns out they put in a much smaller staircase that they should have and all of the front rooms have now shrunk and the back rooms grown. The en-suite master room… Read Full Review

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★☆☆☆☆

“Hell from start to finish (and beyond!)”

Written on: 09/06/2014 by Frances213 (1 review written)

Absolutely disgusting that they can get away with providing such a poor service, I wish I'd read the reviews on this site before signing up. We were promised all sorts before reservation, and then once we'd reserved and then exchanged it all went wrong. The dates of build got pushed back again and again, we were told lies constantly, the site manager said one thing, the sales advisor something else, construction director something else again. I felt like I ended up project managing it to… Read Full Review

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★☆☆☆☆

“horrible company, horrible service ”

Written on: 07/06/2014 by HavenBrown (1 review written)

Horrid service, move date moved to a month earlier and i couldn't change time off at work so it was hell. The day we were moving in there were still painters and plumbers in the house, half the house was unusable so all our furniture had to stay on our front lawn overnight. Since then boiler broke six times, waste pipe in the kitchen was not sealed and was spotted while dishwasher was going in. Windows have open gaps, plumbing all wrong, garden is a swamp land. Paid £250000 for a Charles… Read Full Review

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★☆☆☆☆

“Don't buy from persimmon homes”

Written on: 24/05/2014 by Alvaradoav15 (1 review written)

Where do I start 1. I have had the pipe blow out of the radiator and put water everywhere while I was watching tv! 3. I have had Lino replaced in the kitchen! 4. All tap are loose on sinks! 5. Kitchen ceiling has got lines all over it, I have had them back 3 times and still got lines on it! ( they will be back again) 6. There was stains on carpets when moved in! 7.garden slabs are rocking! 8. No draining was put in back garden so I get a big puddle outside my back door! 9. Had a leak in down… Read Full Review

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★☆☆☆☆

“Rude sales staff and false promises, and called a liar”

Written on: 24/05/2014 by Nielsen11 (1 review written)

Me and my partner have recently bought a property in the yorkshire and humber region. We were booked in for our home demonstration, I was at work that morning and the demo was in the afternoon. The sales lady phoned me up and said your MEL has gone through when do you want to complete. I told her I would give her an answer when we come for the home demo as I was at work and needed to confirm with my partner. The response I got was "you have to make a decision now I am being pushed by the… Read Full Review

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★☆☆☆☆

“ Children continually running through open-plan gardens.”

Written on: 22/05/2014 by Nathalied311 (1 review written)

PERSIMMON, CLOVERFIELDS, HOLYTOWN, LANARKSHIRE. Persimmon's idea of open-plan living is a nightmare. Very poor landscaping, with sub-standard materials. Dead trees & bushes around houses make the development look derelict and rough. Many parents let their young children run amok and they are a constant danger to themselves due to their parents allowing them to play on the roads and run through peoples' gardens. This situation isn't helped by the lack of garden/driveway boundaries put in place… Read Full Review

Evecole12's Comment

Written on: 06/07/2014

Why would you buy a house in development where you know from the site plan that it is going to open planned? And the kids as yet have no swing park to play in, I myself live in cloverfields and I can assure you my children DO NOT run amok but yes do like to go out to play or do you suggest we cage them up? Please do not be put off from living in cloverfields we have been here nearly 2 years and it is a great place to live and bring up a family.

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Cj84's Comment

Written on: 07/07/2014

These new estates are designed for young families, purpose build estates with play parks in the plans. This is not a retirement village and children are expected to be out playing in the street where did you play when you were young???. This is a fantastic safe estate with one road in and one road out. When the full estate is completed with two play parks I hope to live here and watch my children grow up and have lots of fun!

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Kikat's Comment

Written on: 06/07/2014

I have lived in cloverfields for almost two years and can honestly say I think it is a great place to live. The kids do not have a park or anywhere to play. I have no problems with the children in the estate, in fact I would say they are well mannered. I personally do not have kids but look forward to when we do and bringing them up in a friendly family estate we live in.

Persimmons and most housing estates are open plan and it states in the missives that we cannot have fences round our gardens and advises what we can and cannot have for example fences etc. As for the poor landscaping and dead trees/bushes I suggest you contact the factor. Lots of people have contacted them already but are not getting a very good response. We even contacted our solicitor but there was not much we could do.

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★★☆☆☆

“Poor communication, and slipshod building”

Written on: 21/05/2014 by BNJbrown (1 review written)

My advice to anyone thinking of a Persimmon House. 1. Make sure detached garages are waterproof. Also ask if the garage has electricity. 2. Check that all the windows fit properly 75% of ours didn't, and lots of other homes on the scheme had the same prblem. 3. Make sure the front door does not let in the rain, all of those on our street leaked in. 4. Keep a close eye on the build, we couldn't, and ended up with a 30 degree slope down to garage. 5. Check behind every radiator for holes in the… Read Full Review

Housebuyer1's Response to BNJbrown's Review

Written on: 22/05/2014

I couldn't agree more. The biggest mistake of my life investing in a Persimmon Home. Extremely poor Customer Service, once the deal has been done. I have my reservations as to whether the house was properly inspected before we moved in less than a year ago. Contradict themselves when you speak to Customer Care or the Sales staff. CLIVERFIELDS DEVELOPMENT, HOLYTOWN, LANARKSHIRE.

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