Persimmon Homes Reviews - www.persimmonhomes.com

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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“Terrible after sales with a major drainage problem”

Written on: 18/09/2014 by MacDonaldow43 (1 review written)

After moving into the house 3 years ago from new, we immediately had drainage problems. Basically the waste can not pass the first manhole at the front of the property. Having to unbloke the drains myself on a monthly basis and persimmon and Wdl the groundwork contractor taking no liability, I finally had enough and contacted the environmental health to get envolved. Finally persimmon have agreed to re inspect after a 3 year battle. Dealing with Charles church/persimmon has been a real life… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 16/09/2014 by G2345 (1 review written)

Persimmon are the worst home builders ever, would not wish it upon anyone to live in one of their homes, we have had so many problems since moving in and basically once they get your money they don't want to know you. It's the most basic home as well really poor quality… Read Full Review

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★☆☆☆☆

“Nightmare from day 1! ”

Written on: 15/09/2014 by Whitneyn349 (1 review written)

Where do I start? Do you want a house built to last? Do you want a house built of quality? Do you want to be a happy house owner? Do you a 'no snag' new build home? THEN DO NOT BUY A PERSIMMON HOME! firstly the company hire and fire the local builders like there's no tomorow. So the quality is poor. Persimmon have a bad reputation by local builders so no good quality builder goes anywhere near them. The sales guy got sacked for telling aload of porky pies to customers. The after care… Read Full Review

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★☆☆☆☆

“Wouldn't recommend.”

Written on: 12/09/2014 by SarahProcter (1 review written)

These houses are thrown up without any care at all. All they care about is getting your money. We have been in our home for nearly 12 months now, and this month has been the 4th time we have been without use of our bathroom due to tiles coming off the wall. We have had leaks through the ceiling after we paid for the room to be painted, we have had mould in the kitchen, finishing touches are the poorest I have ever seen or dealt with. I would seriously consider the negatives when buying a… Read Full Review

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★☆☆☆☆

“poor poor poor Dont Ever buy a charles church home”

Written on: 06/09/2014 by Trevin391 (1 review written)

Dreadful customer service once they have your money they lie.....standard of build is poor iand the nternal finishing is apalling for a supposed high quality hiuse irs a joke, over priced squashed in rubbish. Misleading Site plans which can change with no notification to buyers of surrounding houses constant assurances of completion dates even in writing have no meaning. Worst decision ever made to buy one of these houses,as Cher says if I could turn back time… Read Full Review

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★☆☆☆☆

“Guttering”

Written on: 21/08/2014 by rjm51 (1 review written)

I brought a persimmon home eight years ago and regret it from day one!...Firstly after 2 years the pitch on the roof feel off and smashed onto the walkway and lucky no one was walking past at the time.This was replaced asp by persimmon homes.My front guttering was fitted half inch to short when the house was built and the wind has blown the guttering away from the down pipe so when it rains the rain water pours down my wall and its now going green.I called customer services and have been told… Read Full Review

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★★★★★

“Castle Mead! Hilperton LOVE OUR HOME”

Written on: 14/08/2014 by JosieM123 (1 review written)

After visiting Castle Mead Development and getting to know the sales staff for roughly 2 years while we were saving for our deposit. once we were ready to buy we dealt with the same people each time in the marketing suite and they were AMAZING! from being there hours on end choosing the interior choices for our home and always giving us updates on how the house was coming along we could not fault them one bit and after moving in the after care was brilliant they went out of their way to help… Read Full Review

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★☆☆☆☆

“DO NOT BUY THE HOUSE FROM PERSIMMONS!!!”

Written on: 10/08/2014 by 368Bishop (1 review written)

Worst ever !!! We moved in our property and afteronly few days we had leaking shoshower, blocked toilets, tiles coming off in the main bathroom, windows and doors not shutting properly radiators not working the list could go on and on ... their costumer care is none exciting staff were rood and after 3years of living there boiler totally packed up and we had water pouring out of downstairs toilet I called a site manager who was just next door building new houses just for help and he told me to… Read Full Review

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★☆☆☆☆

“Non existent customer service”

Written on: 06/08/2014 by Scoobydoosu (1 review written)

Sales for Charles Church promise a well built house with high spec and attention to detail. When you raise an issue with your property customer service there is non existent. They never return calls, arrange for contractors to do work but they never turn up, building site managers change on a monthly basis which allows them to send people out who say - yes there is a problem there we will sort it and you never see them again. Delays are not days or weeks they are months and years. Waited 8… Read Full Review

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★☆☆☆☆

“18 MONTHS OF LIES AND BODGES”

Written on: 29/07/2014 by Mylesi237 (1 review written)

Purchased a 5 bed house in Leybourne,Kent. Render on all walls is to thin and blocks show through when raining Cavity wall trip trays to push rain water out of the property completely missing allowing rain to enter the ceilings, window sills facing inwards towards the building.To 10 foot cracks in the render. All of which they tried to Bodge up. Called in NHBC who agrred with my findings, but still waiting for repairs. Not snaggs. Building quality issues. No director will respond to mails or… Read Full Review

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★☆☆☆☆

“By Far the worst company ever”

Written on: 18/07/2014 by Zane102 (1 review written)

I have had no end of issues with persimmon the staff are rude the house took 8 months beyond time to deliver numerous snags which they refuse to deal with garden half done leaking shower / bath roof falling off after 1 month holes in walls builders put fences over end of drive so car stuck in services not complete to house so can not get phone line need it go on avoid at all costs… Read Full Review

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★★★★★

“Delighted with it”

Written on: 17/07/2014 by Emeryf359 (1 review written)

Bought a Persimmon house at The Oaks, Calne in April 2013. Lived there just over a year now. Snagging has been numerous but minor and customer service has been brilliant and prompt in resolving everything. So am mystified by the grumbling on this website. Insulation fantastically efficient and heating bills less than anticipated. Building Regulations ensure new builds are so much better these days. There is nothing we don't like about the house and the estate - except neighbours who… Read Full Review

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★☆☆☆☆

“ABSOLUTE JOKE”

Written on: 12/07/2014 by IbrahimJarvis280 (1 review written)

We have recently spoke to a person who has bought property in Lincoln on a site called Phoenix Place. We have heard Persimmon have been giving out completion dates just to get the payments. Then going over the completion date and still building the property. So the new tenants have no home to move into. The customer care is shocking and the person is living on false hope and promises from persimmon. If you're thinking of moving into a new persimmon home, then think again. the build quality is… Read Full Review

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★☆☆☆☆

“Stay clear”

Written on: 09/07/2014 by Lucykateamos (1 review written)

They tried to sell us a house on land they didn't own all of. Luckily this was picked up by the Land registry. They then denied any knowledge that they had built onto land which wasn't there's. But the land registry have given us letters which we're sent to them before building work took place informing them the original plans went onto land they didn't own. We have lost over £3000 in fees & reservation fees. Stay clear! Customer service is a nightmare. … Read Full Review

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★★★★★

“Great place to live. ”

Written on: 07/07/2014 by KIrsten18 (1 review written)

We have been living here for 2 years now and moved up here because we knew it would full of kids for my son to play with. This is a fantastic place to live and I love to hear the kids running and playing together. Too many kids sit in the house and play computers these days. You know what your buying and where your house will be situated if you don't like children or open gardens they you didn't have to buy the house. Love my life in cloverfields and so does my son!!!!! … Read Full Review

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★☆☆☆☆

“DONT BUY -STAY CLEAR!”

Written on: 05/07/2014 by Laineyr363 (1 review written)

I bought my house in 2010 and made them aware of a problem in the downstairs bathroom. Usual response - no problem. Reported it again and again - still no problem. It turns out the internal waste pipe was leaking at the bottom, hence waste water spreading through my downstairs under the flooring. It's ruined all the flooring and I'm disabled so I can't afford to replace it. Still they said there was no problem. A solicitor told me to take them to court as I recorded various conversations with… Read Full Review

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★☆☆☆☆

“STEAR CLEAR OF PERSIMMON HOMES”

Written on: 04/07/2014 by Butler274 (1 review written)

JUST CANCELLED MY RESERVATION FOR A NEW BUILD HOME WITH PERSIMMON,DUE TO THEIR REFUSAL TO HELP OUT WITH ANY OF THEIR FINISHING TOUCHES.I KNOW OF 2 PEOPLE WHO HAVE BOUGHT FROM PERSIMMON AND THEY HAVE RECEIVED FREEBIES,YET WE WERE REFUSED ANY HELP.1 OF THOSE WHO RECEIVED HELP HAD HIS 5 per cent DEPOSIT PAID,A FEW THOUSAND POUNDS KNOCKED OFF THE ASKING PRICE,FITTED CARPETS THROUGHOUT THE PROPERTY.WHY IS IT THAT PERSIMMON CANNOT/WILL NOT HELP ALL THEIR PROSPECTIVE CUSTOMERS?HAVING READ MANY REVIEWS… Read Full Review

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★☆☆☆☆

“Horrible”

Written on: 01/07/2014 by Smithyh8 (1 review written)

To put it briefly. If you want hell on earth, buy off Persimmon… Read Full Review

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★★☆☆☆

“Customer service of persimmon ”

Written on: 28/06/2014 by CamilleMetcalfe-Davies (1 review written)

We purchased a 4 bedroom townhouse from Persimmon in the Hollybush square site in Cwmbran recently. We have found the company does not stand by offers made. We received a text stating they would pay stamp duty if we reserved mothers day weekend at Hollybush square but when enquiring about this were told as we were part exchanging they could not stand by this offer. The offer did not state terms and conditions apply so I would be surprised if this was not breaching some sales legislation. When… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 27/06/2014

I sent a polite email asking for their complaints procedure and the contact details of who to make the complaint to. I received an email back refusing to give them and telling me not to email them again! This is the level of customer 'service' you get. The staff are vile and tell lies. Everything is your fault, they are never to blame. Would never go near them again… Read Full Review

Homeless_Homebuyer's Comment

Written on: 30/06/2014

Ask for the contact details of their company directors and forward your complaints onto them.

All Public Limited Companies have to disclose such information by law.

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