Persimmon Homes Reviews - www.persimmonhomes.com

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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“Appalling ”

Written on: 15/09/2017 by SheaHopper (1 review written)

Paid £235000 for a great layout however nothing but problems. Extras paid for flooring and all had to be ripped up and replaced......skirting boards taken off and refitted. Time taken off work when nobody turns up. The house was not dry with dirty brown wet stains coming through walls. Windows cannot be opened because locks are broken. Every snagging job takes an age and is "rough" Site, customer care, Persimmon solicitor and everyone on the company payroll couldn't care less. My advice is… Read Full Review

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★☆☆☆☆

“Total farce”

Written on: 10/08/2017 by izGill1962 (1 review written)

Persimmon are a bunch of clowns who couldn't give a damn about the customer once they have your money!the week before we moved in they changed our parking bays didn't let us know we are end terrace so now the only way neighbouring properties can get their bins out from the side alley is to drag them over our front step brushing against our vehicles it is an absolute joke been in contact with them for a month now and it's lie after lie broken promise after broken promise stay well clear they are… Read Full Review

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★☆☆☆☆

“nightmare”

Written on: 25/07/2017 by McBride384 (1 review written)

Lucky for me I have now moved on from the persimmon home I bought a year ago, keep well away from these so called builders who really haven't a clue what they are doing, Homes are a disgrace, snag after snag and they couldn't care less, The area manager is clueless and a liar and aftercare does not exist, its about time someone took these builders to task once they have your money that's it finished with you. I lived on the Seaton Vale Ashington estate it was like living in a mud bath most… Read Full Review

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★☆☆☆☆

“Breach of Planning ”

Written on: 11/07/2017 by joeeeeee (1 review written)

Do not buy as Persimmon house. The build quality is simply awful, and worse still is the after sales service. I bought a house on a Persimmon development in Wivenhoe. The development is now 15 years old. The central Water feature a 70 meter pond has still not been handed over to the residents as its has never worked for more than 12 month, a requirement to hand over. Last year Persimmon gave up maintaining the pumping and filtration system. It is now a 70 meter stagnant lime green pond. They… Read Full Review

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★★☆☆☆

“Be Careful ”

Written on: 25/06/2017 by JeanetteErowe (1 review written)

Moved into the new home December 2016 and snagging jobs are still not complete. I have taken time off work ( 3 times nobody arrived) made countless phone calls, sent emails all the way up to Nhbc and have wrote letters and yet Persimmon are still making excuses for their incompetence. I'm not a serial complainer but since moving in we have had brown staining on the walls of several rooms because the property was not dry, all of the vinyl flooring has had to be replaced, skirting boards… Read Full Review

Missritchie's Response to JeanetteErowe's Review

Written on: 14/09/2017

Completely agree with every word, I have brown staining on my walls too. I have also taking several days off work and nobody turns up!

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★☆☆☆☆

“No aftercare!”

Written on: 04/06/2017 by Trentonr239 (1 review written)

The second you receive the keys they absolutely wash their hands of you! They have one person looking after the entire plot for their after care, nothing gets done, not even a response to recognise your serious complaint! Everything in the kitchen began to rust after a couple of months and I had to really fight for replacements!My dishwasher didn't work for 5 months and had to reach the area manager to sort this and over all the house is really not worth the money. So glad to have almost… Read Full Review

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★☆☆☆☆

“Cracked Brickwork Twice, No Drainage and much more ”

Written on: 02/06/2017 by 22Phillips (1 review written)

Purchased a Persimmon Home 1 year ago had endless minor snagging issues which took an eternity to resolve. 2 major issues reported to NHBC, 4 metre crack to front of house and no drainage to rear garden. 6 months to repair crack, then after 3 months cracks reappeared. After 6 months land drainage put in but insufficient topsoil killed off premium turf. Customer Services, After Sales are absolutely appalling. … Read Full Review

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★☆☆☆☆

“Need Blowing Up”

Written on: 24/05/2017 by Cannonq269 (1 review written)

I wish we had never bought from these money grabbing idiots, my gran children could build better homes than this lot. Snag after snag not just my home but everyone around me as well, been in a year now and still waiting over 300 snags and counting, all they want is your money, everything they use to build your house is of the cheapest quality any rubbish they can get on the cheap. Customer care does not exist and normally just rude. Persimmon/the person I dealt with know exactly the rubbish… Read Full Review

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★★☆☆☆

“Appalling Customer Service”

Written on: 20/05/2017 by MarinaMcCabe46 (1 review written)

There are no major problems with the house they built, however I have been trying for almost 6 months now to have a snagging list completed. Some things have been done (after many reminders) but others are left half done, or just ignored. I was given an email contact for customer services and so far have sent 3 emails without so much as an acknowledgement. The CEO email address found online appears to have been disabled and his PA does not respond. The local office director also ignores… Read Full Review

Jeanetteerowe's Comment

Written on: 25/06/2017

I couldn't agree more with your comments. We moved into our home in December 2016 and like you are still waiting for the snagging jobs to be completed. The finished product has a lot to be desired and not what you would expect from a new dream home.

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Lamby1977's Comment

Written on: 05/07/2017

Yep this all sounds about right my partner rents a house that was built by Persimmon and it was nice at first but then we started to have all sorts of issues with it including mould and cracks. We have repeatedly contacted them and the landlord and have had very little joy it has even got to the point where we have been forced to set the housing ombudsman on them. We have been told many times by residents that the land our house is built on is not fit for building. I honestly and truly wish we had never moved in to our house. Persimmon clearly don't know what they are doing they just like to pass the buck.

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★☆☆☆☆

“Word of warning to anyone updating the Mira Showers!...”

Written on: 08/05/2017 by tewin1978 (1 review written)

We moved into our brand new Charles Church Home, part of the Persimmon Group in October 2016, we spent a lot of money paying for the extras, one of the extras was updating the Mira shower for the main Bathroom, unfortunately it is not fit for purpose, our old cheaper shower was far better, we paid a lot for this useless shower, It isn't powerful enough to rinse the shampoo from your hair! Despite continued complaining to Charles Church, Persimmon Homes have passed the buck back on to us, they… Read Full Review

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★☆☆☆☆

“Persimmon Homes are sharks”

Written on: 02/05/2017 by yyWalton383 (1 review written)

Persimmon Homes agreed install kitchen cupboard doors and repair broken window at the time my new home was handed over to me. Its 4 years later. They have not done so, after numerous emails and calls to management. Their after sales service sucks. Very bad?!! And unprofessional… Read Full Review

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★☆☆☆☆

“Absolutely shocking aftercare”

Written on: 01/04/2017 by Carmenk132 (1 review written)

I bought my persimmon home 4 months ago from new. Since there has been endless problems that no-one will adress if I listed them all none of you would physically have the time or patience to read this review in one go. One of the issues is my downstairs toilet clearly has a leaking pipe. I made persimmon aware of this 3 months ago and still no one has been out to see it the leak has now got so bad that there is mushrooms, black mould and so MANY creatures all over my downstairs toilet wall… Read Full Review

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★☆☆☆☆

“Persimmon = Poor Quality...in everything”

Written on: 17/03/2017 by 164Drake (1 review written)

I bought my Persimmon home 8 years ago. Since moving in the following issues have been found and in the case of the garage, is STILL being addressed: 1. No insulation in the lounge roof (illegal). NHBC were called to check the temperature of the house and found it unsatisfactory; wall insulation is in place but cavity wall is not insulated either - subsequently the house is freezing in winter. 2. Kitchen cabinet trim cut too short and had to be replaced 3. Their customer service call staff… Read Full Review

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★☆☆☆☆

“Stay away from Persimmon!”

Written on: 17/03/2017 by LuisFernandes (1 review written)

If you're planning to buy a new property/apartment my honest recommendation would be for you to stay away of these money takers called persimmon! All their promises are lies, lies and lies…as soon as you give them the deposit to your new property, you’re literally in trouble. They chase you like dogs to make sure you sign all the paper and give them their money so they can make have their commission, but then, unprofessional and poor service. No updates, you have to chase them all the time… Read Full Review

Zozobythesea's Response to LuisFernandes's Review

Written on: 15/05/2017

Feeling your pain. We were due to move into our home, originally November 2016, then December 2016, then January 2017, then March 2017, then May 2017, now, as our mortgage offer is due to expire in June, they have given us the end of June, without guarantees. We are exhausted. Our current rented property is damp and cold, and my daughter who is beginning her GCSE exams this week was delighted that she would be in a new, warm dry home before her exams were over. Now we have the upheaval of moving right in the middle of her exams, assuming that we do move then, and the extra stress of another wait for the mortgage company to see if they'll extend our offer. Houses around our property have been built and the closest house is even lived in. I am completely at a loss as to why it is not ready. My husband and I drive past every day and no one is working on it. I could cry every time I see it. We just want to begin our new lives in our own home. Absolutely awful service from an incredibly uncaring, money grabbing company.

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★☆☆☆☆

“Don't get tricked by their aggressive sales people”

Written on: 11/03/2017

Rubbish build quality. Snagging list of over 100 items. 6 months on, only have hot water when heating is on. Solar panels don't work. Brick arches over front windows don't match. Leaks in bathroom damaged ceiling beneath, mould now up the walls. Paintwork quality quite shocking. Customer care not existent. Just avoid these builders unless you want a nervous breakdown… Read Full Review

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★☆☆☆☆

“Awful company, no respect.”

Written on: 10/03/2017 by Rosemary390 (1 review written)

We live next to a new site in Paignton, Devon, the company have totally disregarded the current residents and I can only wonder at the way buyers would be treated. The site rep, has been less than honest on various occasions in relation to a generator running 5 days a week over the weekend included, loud enough to rattle windows, for months. 10 until 6, promising next week, etc etc, arrogant attitude. Countless calls, no action, and I should imagine have something wrong with your new house… Read Full Review

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★☆☆☆☆

“FALSE ADVERTISMENT”

Written on: 01/03/2017 by JosieBaker (1 review written)

Myself and my partner are first time buyers and there is a development close to us that we are very interested in. We have been to view several different house types they have available. They have recently released a new home with two plots with the prices of £152,995 and £153,995. We have viewed another home the same style (The plot we are interested in isn't built yet) and have fallen in love with this home. We have put an offer in which was declined so asked for some sort of deal where… Read Full Review

Claribunda's Comment

Written on: 02/03/2017

Do NOT buy a new build from persimmon, walk away now while you can. I have watched my baby grow from a baby to a toddler waiting for them to complete our house while paying for a storage unit for half our stuff as we have outgrown our home.
We've had nothing but lies and have received non of the letters updating us on our build that they promised is writing at the start, they refuse to let us on site to see our property.
Don't touch them with a barge pole!!

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★☆☆☆☆

“Do not buy”

Written on: 27/02/2017 by JamiyaDowling (1 review written)

These houses are of very poor workmanship, snagging list sitting at 72 issues, dropped joists,ceilings looking like a Mexican wave, unsafe garages don't waste your money!!! Customer service is shocking !!… Read Full Review

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★☆☆☆☆

“Still in boxes after 13 months of hell”

Written on: 23/02/2017 by Vivianz222 (1 review written)

Do not buy from Persimmon. We have had 127 jobs needing attention / replacement. Needed to have stairs moved in June 2016 as they did not meet building regulations!, still not completed - carpets remain damaged. Moved in to find front door not water proof and hall carpet very wet, needed to cover door in plastic covering, it took 4 months to have door replaced. Recently found vent in outside wall, with no extractor fan on the inside wall, looking through vent can see bathroom tiles and no… Read Full Review

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★☆☆☆☆

“First impressions - awful service, avoid at all costs”

Written on: 04/02/2017 by 2014 (4 reviews written)

As an experienced landlord, I was hesitant to go with them after reading the reviews but thought for the price I was paying, they would provide a good service. How wrong was I...absolutely shocking company to deal with and I really regret purchasing with them. The property came with no gas or electrical certificate, the fitted appliances were not installed correctly and the handover of the property is the worse I have ever experienced with any developer. You just get fobbed off with contact… Read Full Review

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