Persimmon Homes Reviews - www.persimmonhomes.com

★★☆☆☆
1.6 / 5
286
14% of users recommend this
  • Value For Money

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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“Thought the lot named after a burger was bad but this...”

Written on: 04/12/2016 by NeverBelieveAnythingYouHearAndOnlyHalfOfWhatYouSee (1 review written)

Thought the lot named after a burger was bad but this lot ! Beggars belief where do is start who knows I could write a novel. The house £350 k plus, 72 led spotlights at £70 each. £5,000 worth of lime oak flooring, £5,000 advance kitchen pack, £5,000 worth of pure marble work tops 4 bathrooms all with advance accessory pack £2,000 each with house bricks that are so wonky that they are virtually upright. The regional manager of this lot doesn't like complaints, especially if you’re a… Read Full Review

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★☆☆☆☆

“Be wary of what is actually being offered”

Written on: 03/12/2016 by Veleztt229 (1 review written)

A note of advice to anyone considering Persimmon Homes - make sure you clearly ask if their homes are being offered as freehold or leasehold. We were planning on buying a Persimmon home in Sutton Courtenay, having been recommended it to us by our estate agents. We got to the stage where we had reserved the plot and paid £1000 deposit, only after then did our agency inform us that the homes are leasehold only - the agency said they were under the impression that the homes were freehold and were… Read Full Review

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★☆☆☆☆

“Not a great start...”

Written on: 02/12/2016

My partner and I are first time buyers looking to get our feet on the ladder. We met with the bank, went through details and everything was fine. We went to view a Persimmon house, we loved the house, open plan downstairs, 2 bedrooms upstairs - perfect. To make it even better, the house was "90%" completed and we were guaranteed to be in before Christmas this year, kitchen had already been chosen and had been ordered and we got to pick our carpets. Everything was going so well... After being… Read Full Review

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★★☆☆☆

“"That'll do..."”

Written on: 30/11/2016 by Terrellt393 (1 review written)

They say you learn a lot from your experiences, and being first time buyers, boy have we learnt a lot from Persimmon. My somewhat rose-tainted view of buying houses has been well and truly brought down to earth during this process, so please think very carefully before choosing to pursue a Persimmon home. Right from the word go the whole process felt more about taking your money and getting you moved in. Miss-communication, poor intel from sales staff (or poorly briefed from HQ), a… Read Full Review

James00123's Comment

Written on: 01/12/2016

They are by far the worst house builder in the industry... closely followed by Barratts!

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★★★★☆

“No major issues - Happy with my new home”

Written on: 25/10/2016 by lizzie357 (1 review written)

Been in our new build for just over a week and I must say, after reading all the reviews I was very very worried. Luckily for us, we have had no major problems (yet) and the only snags we have is that there are a quite a few scuff marks on most of the walls, just requires all walls to have another re paint which we have been advised is happening next week. We have people still on site as there are other plots being built, so could talk to the builders if required (if you can find them, they… Read Full Review

Lizzie357's Response to lizzie357's Review

Written on: 25/10/2016

Forgot to add, although the property was very expensive for us as a first home, I gave 4 stars as I don't believe this is something Persimmons can control. House values go up and down all the time and this property was one of the cheapest compared to other new builds we were looking at.

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Hlt's Response to lizzie357's Review

Written on: 22/11/2016

Great to read this as we are about to purchase. Which site are you on?

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★★☆☆☆

“Still no path!!”

Written on: 23/10/2016

So we moved into our property in may 2016... all good except from the garden which on viewing the house was all nicely levelled with soul ( we refused to pay an extra £500 for turf!!). On moving in the garden was full of weeds n brambles and looked an absolute state! So we reported this asap n were told that it would be sorted.... 2 months down the line ... nothing so we sorted it ourselves!! I rang persimmons and explained that because we had done the garden ourselves we wanted a garden path… Read Full Review

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★☆☆☆☆

“THEY REALLY ARE HOMES FROM HELL!!!! ”

Written on: 28/09/2016 by Dylan2015 (1 review written)

Before you buy, please do your homework about this awful company, full of promises claiming to build quality homes!!! Once they have your money they are not interested in fixing their shoddy workmanship!!!! We have been fighting with them for 8 long stressful years. We paid a fortune for our home & our hands have never been out our pockets!! . Our children had to sleep with earplugs in because of tie wraps not being tied during constructing in the wall cavity, causing squeaking noises, faulty… Read Full Review

Weeview's Response to Dylan2015's Review

Written on: 23/10/2016

Thanks for sharing this. We were just about to buy a Persimmon property but today have decided to pull out. We were part exchanging as we liked the idea of having a set date to move. Today we met the sales person (nice enough lady) who informed us the date was being brought forward for moving. From Feb-Apr to mid-December, basically six weeks!

We registered our unhappiness about that. But then came the bombshell: the house we wanted and had admired because the pictures showed a lovely stone home is actually going to be white rendered and built only of breeze blocks! At no point in the sales process had we been told the house wouldn't look like the one we had been looking at! I'm not a fan of white rendering and something so big that's not to my personal taste for £200k would be a big deciding factor for me!

Why can't they use pictures that truly portray the house being sold. It can't be that expensive to print and design them. I reckon they know they won't sell as well so hope to wind you in. Sorry but I want the house in the picture you're telling me your selling. It's like buying a Bentley then being given a VW Phaeton and being told that they're basically the same!

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★☆☆☆☆

“Terrible. Liars. Avoid”

Written on: 27/09/2016 by Troy1978 (1 review written)

Hello all Considering buying a home from Persimmon? Simply don't. We have lived on a permanent building site for 18 months. The last house on our site sold in Feb 2016, yet the roads are not completed - in fact they have dug it up again and left awful ramps for cars to clamber up - I drive at a speed my speedometer doesn't register just to avoid the harsh bump. They have totally messed up with the local planning department and made footpaths go to the wrong place. They have dug up 100… Read Full Review

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★☆☆☆☆

“awful experience from the start”

Written on: 23/09/2016 by liamcruddace (1 review written)

I would like to warn everyone about Persimmon Homes. Never buy from them! From the beginning customer service was awful, we dreaded ringing and speaking to the lady who worked there as she was so rude and offensive. We were regularly promised completion dates and then avoided by staff when the ran over. When we finally moved in, many months later than promised, the build quality was awful. It was absolutely crushing. Endless promises made about build detailed not met. 4 months later the… Read Full Review

2014's Response to liamcruddace's Review

Written on: 23/09/2016

Hi, what development are you on?

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Liamcruddace's reply to 2014's Comment

Written on: 23/09/2016

Unfortunately we are on Palmerston Heights

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2014's Response to liamcruddace's Review

Written on: 23/09/2016

Hi, what development are you on?

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★☆☆☆☆

“Shocking!”

Written on: 15/09/2016 by swade33 (1 review written)

So we have just been told by NHBC that our houses will have to be demolished and rebuilt due to the subsidence being so bad in 12 houses built by Persimmons where the ground was not sufficiently prepared for the houses so after bad weather 3 years ago our houses are sinking! I wrote to Persimmons "respectfully requesting" they waiver the £424 maintenance/management fee as we currently have a house worth diddly squat and they have said...NO!! I just can't believe it!!… Read Full Review

Misty22's Response to swade33's Review

Written on: 20/09/2016

Nothing surprises me with this useless company. Shocking!!!!

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★☆☆☆☆

“Garthamlock”

Written on: 15/09/2016 by Sydneyq372 (1 review written)

Houses are paper thin and cheaply built my house is 10years old and is sinking door handles are falling off kitchen is a joke fallin apart driveway sinking would I recommend these builders NO use your hard earned cash wiesly and buy elsewhere… Read Full Review

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★★☆☆☆

“Really hard work! ”

Written on: 09/09/2016 by Hess66 (1 review written)

Just over 2 months living in our house and just about getting there. Getting persimmon to do anything is so drawn out, they are terrible at looking after turf when they put it down, all dead when we moved in and took 6 weeks of nagging to get it sorted. We were told 2 weeks for Internet and we still don't have it and won't have it for months..total lie. Our outside wall is unfinished too... The house is nice, were plenty of snagging points but got them sorted, only took a month and a… Read Full Review

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★★☆☆☆

“The Poorest Quality of Fixtures,Fittings and Workmanship”

Written on: 09/09/2016 by Seanc186 (1 review written)

The price bracket of the kitchen and bathroom fuxtures and fittings has to be the cheapest you could find.This penny pinching of the highest order permeates throughout the whole house from the patio doors to the light switches.Shame on you Persimmon… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 01/09/2016 by Abernathy390 (1 review written)

We placed our plot reservation on july 26th 2015. Even at this time the customer service left a lot to be desired. The site team were rude and we felt them to be extremely patronising. We eventually moved in in May 2016 after a lot of too-ing and frow-ing and three months down the line we still have no wifi connection as persimmon have not put in place the necessary for open-reach to connect us up. Persimmon as a company is a shambles and i would never recommend them to anyone. On completion… Read Full Review

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★★☆☆☆

“ continued poor customer after sales service ”

Written on: 30/08/2016 by nylrem19 (1 review written)

Had my persimmon property nearly 10 yrs now . Just had my paid to have my guttering soffits and facias cleaned to discover that the pic fascia board has still got its cellophane cover on it and now it's been on that long it won't come off . Just rang persimmon and told to contact nhbc . So fobbed off as always by persimmon . 9 1/2 years or not since purchase I've just paid 20p quid to have my roof line cleaned to discover a build mistake and they're saying it's a warranty job !! I said how's… Read Full Review

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★☆☆☆☆

“Ramas”

Written on: 28/08/2016 by krJames56 (1 review written)

this builder are improver… Read Full Review

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★☆☆☆☆

“Persimmon Homes”

Written on: 22/08/2016 by angrycustomer3000 (1 review written)

We bought a house and moved in a few months ago. From start to finish the service has been cráp. From going to put a deposit down and making an appointment the sales woman turned round and said they have sold the house. This didn't happen the once this happened 3 times. After choosing a different house which suited us fine all the snares are ridicules. We currently have 3 hills in our garden, sink and bath scratched etc etc. The customer care was SHÍT. I have emailed 5 times and 4 days after… Read Full Review

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★☆☆☆☆

“Charles Church (Persimmon) poor finish, terrible after...”

Written on: 11/08/2016

In short, don't buy a Charles Church (part of Persimmon) Home. If you do buy a Persimmon home you will have multiple snags running into pages following completion for which take up to 2 years to rectify only after constant chasing and in some cases having to involve NHBC to pursue their wrong doing. I recall calling customer service less than a week past the 2 year warranty Persimmon supply and was told it was "not their issue". I would expect a control panel for a heating system for a brand… Read Full Review

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★★★★☆

“Not as bad as people think”

Written on: 08/08/2016 by Lloydwk417 (1 review written)

After reading many bad reviews of Persimmon Homes I thought I'd share my experience with them. We earlybirded a plot in September 2015 for a 3 bedroom Newmore end terrace house that was due to be completed in May 2016. Once the price was released we fully reserved the plot and completed missives. As we were selling our flat ourselves we negotiated a £2000 discount. An extras meeting was then scheduled. There was no hard sell with the extras and was all quite relaxed. We opted for Turf £540… Read Full Review

Sjw2511's Comment

Written on: 24/08/2016

Interesting how you rate this high value for money. If you did some research you would find you are being dramatically ripped off for the extras. To the tune of more than 100% on top in some cases.

We too were offered a £5000 incentive towards extras, but when we looked into how much they were charging for things, compared to how much anywhere else would charge for identical items we actually found out that although they were giving us 5k towards our extra, we were in fact only getting about 2.5k of value after the profits they add on on top.

Dont forget this is on top of the profit they are also making on the house.

You also are not allowed to spend the extra incentive money where you like, it has to be through their brochure - I wonder why.

Customer service manager for head office even admitted they add up to 40% profit on some of these items (I actually found it to be a lot more)

Dont get me wrong, I expect them to make money, they are after all a business. But when they are sticking grands of money on top for carpet fitting for basically nothing more than profiteering, you realise how much they are taking the mick out of you.

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★☆☆☆☆

“lied to twice”

Written on: 25/07/2016 by Driscollib424 (1 review written)

Bought a house from persimmon 7 months ago.Had a lot of snagging issues within the house but nothing major.Now moving on to the garden if you can call it that.When we were in the process of buying the house I made a point of asking the foreman if the garden would be exactly the same as the showhome.He assured me that it would be the same. (What a trusting fool I am).It was just a slope of mud,so we told him that we weren't happy at all.He said he would sort it out for us.nothing done for 4… Read Full Review

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