Persimmon Homes Reviews - www.persimmonhomes.com

★★☆☆☆
1.6 / 5
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Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com
Persimmon Homes www.persimmonhomes.com

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Latest Reviews

★☆☆☆☆

“Poor Build Quality and Terrible Customer Service”

Written on: 09/01/2017 by Thineshan (1 review written)

poor build quality and terrible customer service , we dreaded ringing and speaking to the lady who worked there as she was so rude and offensive. We were regularly promised completion dates and then avoided by staff when the ran over. When we finally moved in, two months later than promised, the build quality was awful. It was absolutely crushing. They refused to fix the toilet leak and other major issues after we moved in. Avoid them at any cost… Read Full Review

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★☆☆☆☆

“Do NOT buy”

Written on: 04/01/2017 by RichB1981 (1 review written)

After experiencing a sales process to get your money, the demo day arrived, there was a vast amount of work still outstanding and we were assured it would be done for moving in, 4 days on!! Moving in day arrived to find nothing had been done. The overall finish quality is disgusting, from the quality of plastering around windows, work surfaces scratched, to items we had paid extra for had not been fitted. We paid £845 for an alarm, two outside lights and a door bell. The alarm had been… Read Full Review

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★☆☆☆☆

“Happy to supply a house half finished, take months to...”

Written on: 23/12/2016 by Floreske183 (1 review written)

Happy to supply a house half finished, take months to sort anything, turf was all dead when we moved in. The workers are rude and just don't give a damn about people living on the site. Came home from work to find they had used our driveway to store paving slabs and cement and when we asked persimmon to move them they gave us attitude Avoid… Read Full Review

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★☆☆☆☆

“Only if it's an absolute last resort”

Written on: 19/12/2016 by DamariLong (1 review written)

The sales people are generally unhelpful and the service is very poor. We are purchasing a 400k house and the sales assistant can't tell us anything about it despite us having already put a down a payment for it. Does it come with flooring? Don't know. What's the size of the garden? Don't know. Is there loft access? Don't know. When can we move in? Don't know. When is the completion date? Don't know. Can we at least SEE it? No. By the way, at this point it was at 80% completion so there… Read Full Review

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★★★★☆

“Dream Home”

Written on: 05/12/2016 by AdolfoDickey453 (1 review written)

We moved into our new home at the end of August 2016 and apart from some minor snagging items, the house is perfect. The site manager has been excellent and any problems raised to him were dealt with straight away. There was some miscommunication on the date of moving in but this was dealt with promptly and efficiently by our site manager and he even popped by later in the day with a bottle of champagne to say sorry. Our experience may have been different if we had a different site manager… Read Full Review

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★☆☆☆☆

“Thought the lot named after a burger was bad but this...”

Written on: 04/12/2016 by NeverBelieveAnythingYouHearAndOnlyHalfOfWhatYouSee (1 review written)

Thought the lot named after a burger was bad but this lot ! Beggars belief where do is start who knows I could write a novel. The house £350 k plus, 72 led spotlights at £70 each. £5,000 worth of lime oak flooring, £5,000 advance kitchen pack, £5,000 worth of pure marble work tops 4 bathrooms all with advance accessory pack £2,000 each with house bricks that are so wonky that they are virtually upright. The regional manager of this lot doesn't like complaints, especially if you’re a… Read Full Review

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★☆☆☆☆

“Be wary of what is actually being offered”

Written on: 03/12/2016 by Veleztt229 (1 review written)

A note of advice to anyone considering Persimmon Homes - make sure you clearly ask if their homes are being offered as freehold or leasehold. We were planning on buying a Persimmon home in Sutton Courtenay, having been recommended it to us by our estate agents. We got to the stage where we had reserved the plot and paid £1000 deposit, only after then did our agency inform us that the homes are leasehold only - the agency said they were under the impression that the homes were freehold and were… Read Full Review

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★☆☆☆☆

“HOME FROM HELL ASHINGTON”

Written on: 03/12/2016 by Koent238 (1 review written)

Avoid Persimmon/Charles Church money grabbing ..... we bought our house end of June 2016 over 200 snags and counting from bowed internal walls to bowed brick walls home from hell is an understatement, once they have your money they don't care, after care is useless, at the end of the day they don't have too live in the house. Workmanship is non existent so poorly thrown up, nothing like they advertise AVOID AVOID AVOID or your nightmare will begin and never end… Read Full Review

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★☆☆☆☆

“Not a great start...”

Written on: 02/12/2016

My partner and I are first time buyers looking to get our feet on the ladder. We met with the bank, went through details and everything was fine. We went to view a Persimmon house, we loved the house, open plan downstairs, 2 bedrooms upstairs - perfect. To make it even better, the house was "90%" completed and we were guaranteed to be in before Christmas this year, kitchen had already been chosen and had been ordered and we got to pick our carpets. Everything was going so well... After being… Read Full Review

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★★☆☆☆

“"That'll do..."”

Written on: 30/11/2016 by Terrellt393 (1 review written)

They say you learn a lot from your experiences, and being first time buyers, boy have we learnt a lot from Persimmon. My somewhat rose-tainted view of buying houses has been well and truly brought down to earth during this process, so please think very carefully before choosing to pursue a Persimmon home. Right from the word go the whole process felt more about taking your money and getting you moved in. Miss-communication, poor intel from sales staff (or poorly briefed from HQ), a… Read Full Review

James00123's Comment

Written on: 01/12/2016

They are by far the worst house builder in the industry... closely followed by Barratts!

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Pheory's Comment

Written on: 19/12/2016

Don't buy any of their 'upgrades'. We were quoted nearly 5k for flooring by the sales assistant at Permisson, but when we went to the nearby Carpetright they had all the same offerings and we were quoted 2.5k for everything including fitting. Permisson's only comment was that we're paying extra for the convenience of having it fitted for when we move in. For 2.5k I'm willing to wait a month!

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★★★★☆

“No major issues - Happy with my new home”

Written on: 25/10/2016 by lizzie357 (1 review written)

Been in our new build for just over a week and I must say, after reading all the reviews I was very very worried. Luckily for us, we have had no major problems (yet) and the only snags we have is that there are a quite a few scuff marks on most of the walls, just requires all walls to have another re paint which we have been advised is happening next week. We have people still on site as there are other plots being built, so could talk to the builders if required (if you can find them, they… Read Full Review

Lizzie357's Response to lizzie357's Review

Written on: 25/10/2016

Forgot to add, although the property was very expensive for us as a first home, I gave 4 stars as I don't believe this is something Persimmons can control. House values go up and down all the time and this property was one of the cheapest compared to other new builds we were looking at.

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Pingu80's Response to lizzie357's Review

Written on: 18/01/2017

With the problems you had you gave them 4 stars. You are clearly easily pleased!

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Hlt's Response to lizzie357's Review

Written on: 22/11/2016

Great to read this as we are about to purchase. Which site are you on?

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★★☆☆☆

“Still no path!!”

Written on: 23/10/2016

So we moved into our property in may 2016... all good except from the garden which on viewing the house was all nicely levelled with soul ( we refused to pay an extra £500 for turf!!). On moving in the garden was full of weeds n brambles and looked an absolute state! So we reported this asap n were told that it would be sorted.... 2 months down the line ... nothing so we sorted it ourselves!! I rang persimmons and explained that because we had done the garden ourselves we wanted a garden path… Read Full Review

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★☆☆☆☆

“THEY REALLY ARE HOMES FROM HELL!!!! ”

Written on: 28/09/2016 by Dylan2015 (1 review written)

Before you buy, please do your homework about this awful company, full of promises claiming to build quality homes!!! Once they have your money they are not interested in fixing their shoddy workmanship!!!! We have been fighting with them for 8 long stressful years. We paid a fortune for our home & our hands have never been out our pockets!! . Our children had to sleep with earplugs in because of tie wraps not being tied during constructing in the wall cavity, causing squeaking noises, faulty… Read Full Review

Weeview's Response to Dylan2015's Review

Written on: 23/10/2016

Thanks for sharing this. We were just about to buy a Persimmon property but today have decided to pull out. We were part exchanging as we liked the idea of having a set date to move. Today we met the sales person (nice enough lady) who informed us the date was being brought forward for moving. From Feb-Apr to mid-December, basically six weeks!

We registered our unhappiness about that. But then came the bombshell: the house we wanted and had admired because the pictures showed a lovely stone home is actually going to be white rendered and built only of breeze blocks! At no point in the sales process had we been told the house wouldn't look like the one we had been looking at! I'm not a fan of white rendering and something so big that's not to my personal taste for £200k would be a big deciding factor for me!

Why can't they use pictures that truly portray the house being sold. It can't be that expensive to print and design them. I reckon they know they won't sell as well so hope to wind you in. Sorry but I want the house in the picture you're telling me your selling. It's like buying a Bentley then being given a VW Phaeton and being told that they're basically the same!

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★☆☆☆☆

“Terrible. Liars. Avoid”

Written on: 27/09/2016 by Troy1978 (1 review written)

Hello all Considering buying a home from Persimmon? Simply don't. We have lived on a permanent building site for 18 months. The last house on our site sold in Feb 2016, yet the roads are not completed - in fact they have dug it up again and left awful ramps for cars to clamber up - I drive at a speed my speedometer doesn't register just to avoid the harsh bump. They have totally messed up with the local planning department and made footpaths go to the wrong place. They have dug up 100… Read Full Review

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★☆☆☆☆

“awful experience from the start”

Written on: 23/09/2016 by liamcruddace (1 review written)

I would like to warn everyone about Persimmon Homes. Never buy from them! From the beginning customer service was awful, we dreaded ringing and speaking to the lady who worked there as she was so rude and offensive. We were regularly promised completion dates and then avoided by staff when the ran over. When we finally moved in, many months later than promised, the build quality was awful. It was absolutely crushing. Endless promises made about build detailed not met. 4 months later the… Read Full Review

2014's Response to liamcruddace's Review

Written on: 23/09/2016

Hi, what development are you on?

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Liamcruddace's reply to 2014's Comment

Written on: 23/09/2016

Unfortunately we are on Palmerston Heights

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2014's Response to liamcruddace's Review

Written on: 23/09/2016

Hi, what development are you on?

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★☆☆☆☆

“Shocking!”

Written on: 15/09/2016 by swade33 (1 review written)

So we have just been told by NHBC that our houses will have to be demolished and rebuilt due to the subsidence being so bad in 12 houses built by Persimmons where the ground was not sufficiently prepared for the houses so after bad weather 3 years ago our houses are sinking! I wrote to Persimmons "respectfully requesting" they waiver the £424 maintenance/management fee as we currently have a house worth diddly squat and they have said...NO!! I just can't believe it!!… Read Full Review

Misty22's Response to swade33's Review

Written on: 20/09/2016

Nothing surprises me with this useless company. Shocking!!!!

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★☆☆☆☆

“Garthamlock”

Written on: 15/09/2016 by Sydneyq372 (1 review written)

Houses are paper thin and cheaply built my house is 10years old and is sinking door handles are falling off kitchen is a joke fallin apart driveway sinking would I recommend these builders NO use your hard earned cash wiesly and buy elsewhere… Read Full Review

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★★☆☆☆

“Really hard work! ”

Written on: 09/09/2016 by Hess66 (1 review written)

Just over 2 months living in our house and just about getting there. Getting persimmon to do anything is so drawn out, they are terrible at looking after turf when they put it down, all dead when we moved in and took 6 weeks of nagging to get it sorted. We were told 2 weeks for Internet and we still don't have it and won't have it for months..total lie. Our outside wall is unfinished too... The house is nice, were plenty of snagging points but got them sorted, only took a month and a… Read Full Review

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★★☆☆☆

“The Poorest Quality of Fixtures,Fittings and Workmanship”

Written on: 09/09/2016 by Seanc186 (1 review written)

The price bracket of the kitchen and bathroom fuxtures and fittings has to be the cheapest you could find.This penny pinching of the highest order permeates throughout the whole house from the patio doors to the light switches.Shame on you Persimmon… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 01/09/2016 by Abernathy390 (1 review written)

We placed our plot reservation on july 26th 2015. Even at this time the customer service left a lot to be desired. The site team were rude and we felt them to be extremely patronising. We eventually moved in in May 2016 after a lot of too-ing and frow-ing and three months down the line we still have no wifi connection as persimmon have not put in place the necessary for open-reach to connect us up. Persimmon as a company is a shambles and i would never recommend them to anyone. On completion… Read Full Review

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