Barratt Homes www.barratthomes.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Disappointment after disappointment.....”
Written on: 20/05/2013 by DJ_Fonte
We bought a Barratt Homes apartment nearly 3 years ago and it has been problem after problem since then. Within two months of moving in the roof caved in after heavy rain in the W/C, hallway and bedroom 2. This was dealt with fairly quickly but the work was rushed and very poor. We also had some personal items damaged during this time. When I picked this up with Barratts they suggested that I claim on my contents insurance. I told them this would put my premium up and it was a faulty roof... (read more)
★☆☆☆☆
“What a Joke”
Written on: 10/05/2013 by Ramsurn
My wife fell in love with one of their house. Just perfect in every detail. The house was on sale for £175.000 . Our house was worth £165 .000 for a quick sale. Although Barrats says that they offer 100 percent. What a joke. I don't know what their valuer valued our house for as he would not tell us, but they would only give us £130.000 for ours. I had our house revalued again by the same estate agent whom we bought it from and they insisted that we could get £169 .500 if we r not in a... (read more)
★☆☆☆☆
“Barratt breach the Consumer Code for Homebuilders”
Written on: 04/05/2013 by RyanThomas2013 (1 review written)
Barratt quoted a service charge estimate of £1200 to £1300 in their marketing material when they knew the ACTUAL cost would be £2300.79. I took them to the Consumer Code for Homebuilders for an adjudication and got compensation. You can read the full adjudication at Honeybadgerblog.co.uk. Please get in touch if you need help with a similar issue. (read more)
★☆☆☆☆
“Terrible doesn't cover it!!”
Written on: 01/05/2013
Really wish I had done my research before buying! I persuaded my family to move for a fresh start, bigger home and a house I could move into without rushing to decorate or sort. It was supposed to be a happy time instead it's been 21 months of hell! The minor snags I cold live with and at first not a problem but once the last house on the estate was sold they were gone and we were forgotten. I've had roof tiles come off and damage my car but more seriously the edging of the roof is coming... (read more)
★☆☆☆☆
“nightmare”
Written on: 19/04/2013
I wouldnt suggest this company to anyone let alone a first time buyer like myself and my other half. This company has been a nightmare all the way through the experience pushing back the completion date further and further on a new build home. They gave us 2 working days notice untill the date we believed to be moving into the house that they could no longer meet the dates promised to us. I wouldnt give this a star but it was required to give at least one. (read more)
★☆☆☆☆
“What a let down!”
Written on: 05/04/2013
we brought our first home four years ago using the first time buyers scheme, which at the time was a great idea.But we have had nothing but trouble since moving here and Barratt's our not very helpful with regards to contacting them.They ingore phone calls,letters and emails.The place wasnt finished once moved into and the build of the palce is very poor.Roof tiles have fallen off,taps have broken your name it.I would be very careful when thinking of buying a Barratts home! (read more)
★☆☆☆☆
“Not evan worth one star .. Discusted !!”
Written on: 02/04/2013 by MartikaO
My partner and i fell pregnant and wanted a home of our own, we moved in to our bran new barrett home 2 months ago today. And all we have had is non stop problems such as condensation and damp ! That hads cause terrible mold in less than 2 months, we have complained about the damp for a long time b4 mold became a problem and we have just been pushed from piller to post and have been ignored! Its damaged our wall, carpet and bed.. Not to mention the constant noise problems, so many corners... (read more)
★☆☆☆☆
“Terrible”
Written on: 31/03/2013
We ve just had an awful experience with them, don't buy with barratts! (read more)
★☆☆☆☆
“barratt apartments broad gauge way wolverhampton”
Written on: 25/03/2013 by stevenmorris1234 (1 review written)
i bought my apartment on the 4ft floor nov 2012 looks nice but very cold theres 30m gaps under all the doors in hall way heating is waste of time spoke to them bout my problems and all they can say il chase it up now its 25 march 2013 still not sorted wish i never bought the place (read more)
★☆☆☆☆
“Never again”
Written on: 18/03/2013 by mylesmitch (1 review written)
I brought a new build apartment and had nothing but problems, leaks bad paint job, different paint used on doors. I have been in my home over a year and im still tying to get issues resolved. Their customer service is shi!t, the site team and office staff seem not to talk to each other. The build quality of the home poor. I will never buy another Barratt home. (read more)
See next 10 reviews
Showing 1 - 10 of 36 Reviews
★☆☆☆☆
“daylight robbery”
Written on: 14/03/2013
You offered 90.000 on a house that is worth 110.000 do you think we would be stupid enough to take that offer or INSULT as i would call it, we could sell the house our self at that price and get rid daylight robbery (read more)
★☆☆☆☆
“director admits barratt build to minimum standard ”
Written on: 27/01/2013 by darrin1968
John Lowe Barratt West of Scotland Construction Director admits "Barratt build to a minimum standard and my expectations are too high" We have had a nightmare poor quality, no customer services, abuse and lies from staff. 2 years on still trying to resolve issues all rooms have defects not enough hot water squeaking floors, cold rooms and ceilings down due to floods. From the sales lady to the directors they are all liars, they just want your cash then its *uck you. DON'T BUY UNLESS YOUR... (read more)
★☆☆☆☆
“Never buy a barrats home.”
Written on: 07/01/2013
I am appalled disgusted and literally on the verge of a breakdown because of this awful, lieing manipulating company. We moved in just over a year ago after a very nice lady sold us the property. Oh she was all smiles and everything was written down price wise, only for the prices to soon change,items we asked for weren't given. We moved in never the less, after that the problems just came and came, after a week of being in the full bedroom wall was covered in mould, it was reported and... (read more)
★☆☆☆☆
“If Only I Could put no stars!”
Written on: 07/01/2013
Myself and my partner went to buy our first ever house, thought best thing to do would go with a large UK known company such as Barrats. They turned out to be lying manipulative time wasting cretins. When we first went to go and see the property the team were amazing, we left, explaining we had some thinking to do as this is easily one of the biggest decisions of our lives. We go back, and look at the house again and decide, yep, its the one for us, lets get it. So my partner and I go... (read more)
★☆☆☆☆
“Barrats A Home Within A Hamsters Home Within a Shoe Box”
Written on: 09/12/2012 by barratsarecack (1 review written)
what can i say?? no more than stay away from the pitfalls of buying a barrats home - i speak from experience so trust me on this one. the properties they sell are basically overpriced shoe boxes - and with cold bedrooms - mine is like a freezer i sh*t you not!! not insulated against noise, poor workmanship finish, lies about service charge, lies about the future development of the neighbourhood (which they make up), lies about the development of the site, leave plots of land uncut when they... (read more)
★☆☆☆☆
“Part Exchange Lies”
Written on: 30/11/2012
I hope this helps someone to not make the mistake we did We looked reserved a property and Barratt agreed to p/ex our property NOTE all paperwork stated sold as seen. Estates Agents valued our p/ex (£15000 below market rate as Barratt asked for a Fire Sale price, we have spoken to the agents you see) and wanted to market it straight way (we held them back ). We engaged a Solicitor recommended by Barratt,they completed all the contract paperwork before we had a mortgage or even a valuation... (read more)
★☆☆☆☆
“Fusion, Wolverhampton”
Written on: 24/11/2012
Purchased a 1 bed flat just over two years ago! After moving in I found a large number of the apartments had been sold to the social housing (council). In fact it's more than half! Non of these tenants nor the council contribute to the sevice charge thus I pay double what I should be paying! There is drug taking and anti social behaviour throughout the complex! I was totally miss lead and have recently found out the car park I use is'nt for the development I live in but for the new... (read more)
Molly_C's Comment
Written on: 02/04/2013
It's a horrible place - so cold and the corridor outside constantly smells of various substances shall we say! Was told I had a parking space but I don't and with the introduction of the double yellows under the archway now means there is no where to park! Would not recommend!
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★☆☆☆☆
“Never buy a home from barRATS”
Written on: 18/11/2012
Moved into a flat over a year ago. A lot of work needed doing, and still needs doing. Sme of the work has had to be done again and again and again. This is not good enough. Seeks on windows are all cracked..causing mould. Seals all around doors are cracked. Mould in bedroom living room bathroom and kitchen!!! Damp under Lino causing bubbling. Crack on the front of the balcony...very dangerous..will not open double doors because of this. The sales reps are all nice when trying to sell you a... (read more)
★☆☆☆☆
“Disabilities are Ignored!”
Written on: 11/10/2012 by LadyTara (1 review written)
We moved into a new Barratts home(as secure tenants) in London in October 2011. Since that date the residents have had an ongoing battle trying to ask Barratts to show reason an apply to the Local Authority to increase the disabled parking facilities. At each turn they have declined our request. They allow able bodied contractors to park all over the estate yet, watch as we struggle daily. One year on and I finally give up. I'm moving out! Had I have known just how terrible this place... (read more)
★☆☆☆☆
“I bought a flat in 1981. It has no sound proofing. So...”
Written on: 20/09/2012
I bought a flat in 1981. It has no sound proofing. So when people have sex they have to put on loud music what sort of a quality of life is this? Every sound from neighbours is suffered. I believe that I was overcharged for this substandard flat. I believe that I will never get a decent price for this garbage when I try to sell it. It is a disgrace that economic housing is any old rubbish. Rightly disgruntled. (read more)
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Showing 11 - 20 of 36 Reviews
★★★☆☆
“Love the house, shame about the customer service”
Written on: 28/08/2012 by redbutterfliz
We reserved the lot over a year ago and moved in 8 months ago. We were told when we put the money down that there was an issue with the land at the back of the garden as there was a dispute but assured us that it would be sorted in 6 weeks time. It has now been a year and my fence is in the wrong place, apparently the land is ours but they need a signature sending to them before they can move the fence back. They keep giving me excuses and its wearing pretty thin. We had a problem with the... (read more)
★☆☆☆☆
“When is an offer not an offer? - When it's part exchange”
Written on: 17/08/2012
Look closely at the terms and conditions and ignore anything said under the part exchange section of their website. We were told by the sales person that they were giving us a verbal offer of £***** and we handed over a cheque for £500 deposit to "reserve" our property, so according to their website we were "safe and secure in the knowledge that both our sale and purchase are secure! They sent two valuers to come and value our property and then two days later said they were refusing the... (read more)
★☆☆☆☆
“Barrett homes from hell be warned look nice till you...”
Written on: 12/07/2012 by haymatr (1 review written)
1. Bad design issues main sub floor has big holes in and cracked called barrett and they say its minor maintance problem... eeerrm have to have my lower 3 floors reskimmed whith new screen this is not minor rip off as there are 27 other houses on my estate with the same issue , so its a problem........... i. Doors bang together The kitchen and dining room door happen to be next to each other. Anyone with a little common sense would have them opening in opposite directions - there's plenty... (read more)
★☆☆☆☆
“never buy a Barrett home”
Written on: 11/05/2012 by tillie (1 review written)
plumbing joints leaked because of poor soldering and flux resulting in several leaks throughout the house shower cubicle not water tight and ordinary wall dry lining used which is not suitable for showers so now wall has to be replaced large mirror in bathroom was cemented to wall and cannot be removed without taking out the wall kitchen cupboards cheap as chips and not fit for purpose and the same for bathroom fittings (read more)
Rep12's Response to tillie's Review
Written on: 03/11/2012
never buy Barrett home...-- i 100% agree.
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★☆☆☆☆
“Barratt Homes Buyer Beware”
Written on: 09/05/2012
The one star rating above is overly generous. We purchased our Barratt Home almost three years ago and it has been a mightmare from start to finish. The quality of workmanship fall's someway below any acceptable standard. The customer service is terrible, not one of the many issue that we have highlighted was resolved first time, many are still unresolved after three years. (read more)
Rep12's Comment
Written on: 03/11/2012
we have had same problems. and i totally agree that buyers, BEAWARE.
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★★☆☆☆
“Beechfields Development in Newton Hyde Cheshire ”
Written on: 05/04/2012 by mnuddin
I bought my 3 bed semi as an investment property but since i got my keys had several issues some with respect to the site manager John resolved in reasonable time. I found my self to be very disappointed with the fact i went to them recently with a problem with my patio doors to the rear which has dropped and therefore would not shut. when I had gone to see them i was told they will not be doing anything as it was over 2yrs and their guarantee had expired. Double glazing & frames should be... (read more)
★★★★★
“Excellent start to finish”
Written on: 12/10/2011 by tblogs
Hello We have enjoyed an excellent relationship with barratts from start to finish. Elaine sales girl was helpfull and kept us fully informed from minute we looked at house to deposit to moving in. The site manager calls by every few days since moving in just to let us no hes around if we need him. the site seems to be kept very tidy, and work vechicles are few and far around lived in houses. The mornings are quiet untill atleast 8.30 with the workmen. A couple of bricks became... (read more)
★☆☆☆☆
“DO NOT BUY AN APARTMENT WITH BARRATTS AS THEY EMPLOY...”
Written on: 14/04/2011 by Bella54 (1 review written)
DO NOT BUY AN APARTMENT WITH BARRATTS AS THEY EMPLOY MAINSTAY AS THEIR MANAGEMENT COMPANY!!!!
You will be ripped off by both barratts and mainstay. astronomical fees for work that is not done , neither company will give you answers and blame each other. no-one repsonds to complaints or deals with them in any way. if i had known now what i know about these companies then i would not have purchased this property from them. avoid them like the plague and if you want more answers then check out...
(read more)
Guest's Response to Bella54's Review
Written on: 01/09/2011
I used to work for Barratt's a while back, and we did use to get a lot of compliants about this. If the rest of the tenants in the block feel the same, you can get a committee togther and you can sack Mainstay and hire your own maintenance company. You will probably find that you can get a cheaper company to look after things for you, and do a much better job. I even know of a couple of developments, where a resident has taken over the daily jobs and just have a company for building insurnace and car park repair and maintenance.
You are the residence, and you have the right to choose who the maintenance company is.
If this is a development that is still currently being developed, then it is always a right mess up, between Barratts and the maintenance company about who is responsible for what. If Barratt's are still building on the site, then 99 times out of 100 then you will find that Barratts are responsible, and do not let them tell you otherwise.
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★★★★☆
“I bought from Barratt 3 years ago..yes the build was 6...”
Written on: 27/02/2011
I bought from Barratt 3 years ago..yes the build was 6 months late...but I was compensated with extras...but you have to ask for these...let's be honest what company would give anything away for free!!
Overall I had a brilliant experience with barrette homes so much that I recommended them to a friend and my sister who also love their new home.
Service was good...and quality was good...a few bits and pieces not quite right but most were fixed straight away.
All in all I'd greatly recommend...
(read more)
★☆☆☆☆
“***Avoid Barratt if you can there are much better home...”
Written on: 18/02/2011
***Avoid Barratt if you can there are much better home builders out there and potentially cheaper!***
We recently agreed on an assissted move with Barratt Homes. We were told that as the valuations they had done were not quite what we expected that they would make up the difference (this amounted to 15k). We thought great lets do this. Barratt homes appointed 2 of the worst estate agents (Kingswood and Andrew Granger); took them 2 weeks to get our house on the web and get a board up on our...
(read more)
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Showing 21 - 30 of 36 Reviews
★☆☆☆☆
“I currently live in a Barratt home and wanted to part...”
Written on: 04/06/2010
I currently live in a Barratt home and wanted to part exchange for a larger house - they have just offered £30k under its current market value - so they can keep their 5 bedroomed house that has been on the market for 18 months - their after sales service is just as poor - as had major problems last year with a leak - after the latest experience would recommend you steer clear of them (read more)
★☆☆☆☆
“DO NOT EVER BUY A HOUSE FROM BARRATT. There are not...”
Written on: 03/02/2010
DO NOT EVER BUY A HOUSE FROM BARRATT. There are not enough terrabytes of space on the internet for me to even begin to explain how abysmal their service is from start to finish. I can only warn you........... never ever buy a house from barratt. (read more)
Swhall's Comment
Written on: 09/10/2010
I found this review not helpful because...
<br/>
<br/>No depth in statement or examples of problems
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★★★★☆
“So far so good, got a bargain price on a 4 bedroom...”
Written on: 17/12/2009
So far so good, got a bargain price on a 4 bedroom semi, and so far no real major problems. In fact I had the opposite happen to most people, whhere the build was due to finished in March 2010 and instead of being delayed, the build was brought forward! (read more)
★★★★★
“Iv just brought a home from them Barratt Homes and i...”
Written on: 03/06/2009
Iv just brought a home from them Barratt Homes and i think they where amazing, they do everything for you, which as a first time buyer is great and they let you know about everything thats going on, they dont just leave you in the dark. The houses are perfect for young couples like my partner and i, wanting to get on to the ladder, which no one else is doing and the houses are all far to expensive.
I think they look mordern and trendy, unlike some of the ugly looking houses that can be...
(read more)
★★★★★
“Excellent customer service. Barratt also give an...”
Written on: 14/12/2008
Excellent customer service. Barratt also give an outstanding finish to their houses. I have bought two barratt homes and definitely consider them the best house builder on this planet. I wouldn't buy with anyone else.
From the moment of reservation, everything was easy. I was well looked after and was kept informed at every point of my sale. Very friendly and bubbly staff. Would highly reccommend to anyone who is looking for a new property.
(read more)
★★☆☆☆
“My main complaint about Barrett is that the houses...”
Written on: 13/03/2008 by Black Ghost 7 (139 reviews written)
My main complaint about Barrett is that the houses they build all look the same, they are either too small or if you want a decent size house, too expensive. Many of the brand new homes I have looked at are in my opinion of a boring design, way too small (it's like living in a box) and also way too close together, to me it looks like you would be living on an animal market with houses so closely crammed together. Looking for anything which I would consider a family size home is hard, but... (read more)
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Niknaks14's Comment
Written on: 24/03/2013
That is terrible, but if i were you i WOULD NOT get a brand new house! I am with Persimmon and frankly, you will be jumping from the frying pan into the fire! Thay are all as bad as eachother - GET OUT WHILE YOU CAN!!!!!!!!!!!!!!!!!!!!