Barratt Homes Reviews - www.barratthomes.co.uk

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Latest Reviews

★☆☆☆☆

“Damp and mould in a new build house”

Written on: 18/09/2014 by Rashi007 (1 review written)

We just moved in a new built house. 2 months in the house the whole house had damping and mould in every single room. It ruined our new furniture, shoes, wardrobes. When we claimed to barratts initially they weren't responding and when they started interacting they couldn't sort the issue. They gave us dates when people were coming to look at the house and no one actually turned up on those days. There after sale service is shocking and I would never recommend anyone to buy house through them… Read Full Review

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★★☆☆☆

“New build Social House at Marywell, Aberdeenshire”

Written on: 04/09/2014

On entry snagging check revealed numerous items worst being chips and scratches on all the double glazed windows and the retiling of the bathroom without permission after the wrong grout colour was used. The work was very poorly done using a rough concrete type mix on the walls variations of thickness, scratches, chips off corners, grey coloured but with white silicon down the corners and top and bottom. Prior to moving were emailled options to have grout refilled, whole job redone or live… Read Full Review

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★★☆☆☆

“Unsafe Gas Installation - Customer Care Dept. Not...”

Written on: 28/08/2014 by BNB1 (3 reviews written)

We bought a new house just over 3 years ago. A 5 year guarantee was part of the deal. A number of defects have arisen but some items have been more serious than others. The main item has been an unsafe gas fire. It has recently been condemned and has had to be disconnected by a service engineer who was servicing our central heating system. The fire had always given off an obnoxious smell. We thought it was leaking fumes. A representative visited the house and tried to deny any problem… Read Full Review

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★★☆☆☆

“Unsafe Gas Installation - Customer Care Dept. Not...”

Written on: 28/08/2014 by BNB1 (3 reviews written)

We bought a new house just over 3 years ago. A 5 year guarantee was part of the deal. A number of defects have arisen but some items have been more serious than others. The main item has been an unsafe gas fire. It has recently been condemned and has had to be disconnected by a service engineer who was servicing our central heating system. The fire had always given off an obnoxious smell. We thought it was leaking fumes. A representative visited the house and tried to deny any problem… Read Full Review

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★★★★★

“Some initial issues, but all came good in the end!”

Written on: 28/08/2014

We bought our home in December 2013 and moved in in January. Have to say we had a fair few snagging issues (to be expected - a home is handmade after all) and were promised certain things by sales staff that didn't end up materialising. They also lost our keys twice so had the locks changed twice and some snags took a couple of re-visits to put right. A fair bit of messing about initially. However the senior staff were very helpful in hearing out our complaints, paid us visits personally from… Read Full Review

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★☆☆☆☆

“We wish we read this before buying!”

Written on: 26/08/2014

Myself and my partner have just recently moved in to our new house in Elworth Gardens. There is so much snagging and every time we get them to fix it, they damage something else! We currently have a ripped carpet they caused when lifting it to find a leak, they said they would fix that as well but that was about 3 months ago!!!! Decorating is poor and don't even get us started with the sound proofing! We were told they use new systems etc for it but we live in a semi- detached and it is like we… Read Full Review

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★☆☆☆☆

“Barrats Homes has been a huge disappointment. I have...”

Written on: 20/08/2014

Barrats Homes has been a huge disappointment. I have been dealing with the Northampton branch and I am not impressed at all. I moved into a new build in July 2012 which is just about two years and have always had one issue or the other with the heating and water. At the first service of our boiler, we found out that the installation was not properly done and had to call to have that resolved. So we had been living in the house with a boiler installation which was faulty and could have been… Read Full Review

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★☆☆☆☆

“Are Barratts Homes constructed with built-in obsolescence”

Written on: 19/08/2014 by Tottenham5 (1 review written)

3 weeks after moving in the ridge tiles blew off the roof onto cars.Since then we have spent our time sorting out various problems due to poor standards of workmanship and the use of poor standard of materials.Never a dull moment when you have a Barretts house,forever sourcing taps, handles, parts, workman etc.and even more exciting when locked in the bedroom at 5am unable to open door as the door handle has fallen off,thankfully our neighbours are early risers and threw tools up to us to… Read Full Review

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★★★★★

“Brilliant well thought out developement”

Written on: 12/07/2014 by grapet (1 review written)

Having brought a 3 bed terraced house from Barratts and being slightly apprehensive from buying from a main stream house builder we have been very surprised at the house. It is energy efficient, good quality and the little problems we have had have been sorted out almost immediately. Thinking back and comparing them to the other local 1950's to 1970's houses in the town that we spent many a month viewing and being constantly disappointed by dodgy low quality homes from yesteryear, these… Read Full Review

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★☆☆☆☆

“Very Poor Workmanship”

Written on: 11/07/2014 by MartinCarroll (1 review written)

I moved in to my 3 bedroom town house on the Lyng estate in West Bromwich in December 2013. 1 month after moving in, I noticed that the shower cubicle was leaking water which was seeping into the walls just outside the cubicle in 3 separate areas. I called Barratt's who 2 weeks later sent round somebody to have a look, he told me not to worry, it just needs some sealant dotted around the cubicle. The following week they came and sealed around the shower and around the outside the cubicle to… Read Full Review

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★☆☆☆☆

“Poor build quality and unacceptable interior”

Written on: 11/07/2014 by MiloCasey (1 review written)

I moved in to my Barratt home on the 30th June. I can only describe the state of my home as completely unsatisfactory with a list of snagging as long as my arm. On the first day of moving in my toddler daughter was very nearly killed by a falling fire door........ my husband and I are still struggling to get over what could have happened to her and the whole incident left us shocked and unsettled. Luckily the door missed her by about 1 inch but the damage the falling door caused was… Read Full Review

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★★☆☆☆

“In for two years and it is one thing after another, at...”

Written on: 07/07/2014

In for two years and it is one thing after another, at first things seemed ok, apart from the snagging issues that seemed to go on forever, oh and the boiler condemned as it had been poorly installed, oh and the gas meter leaking, oh and the piece de resistance the bannister falling apart causing me to clatter downstairs! The list is endless now and about 20 mins ago the bathroom blind they fitted as part of the so called fantastic deal fell off and has made a mess of the bathroom now! I am now… Read Full Review

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★★☆☆☆

“Numerous faults with flat”

Written on: 30/06/2014

Poor quality decorating and build. Fortunately I went over the place very carefully and highlighted a huge list of cracked glass, poorly fitted scokets and units, scratched paintwork, broken light fittings, broken balcony doors (due to being fitted at a slight angle and breaking the plastic above when they had previously been closed), partitions missing in kitchen units which then had to be bodged. The communal entrance and stairwell has poorly fitted fire doors which slam loudly but don't… Read Full Review

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★★☆☆☆

“Never buy a new house”

Written on: 21/05/2014 by borgotaro (1 review written)

It was because of recession i had to buy new Barratt house part exchange,in Hudson Bay Estate,East Kilbride,as i couldnt sell my house,its best you buy a house around 12 years old,that has settled down if you want newish house.I am retired Joiner and Maintenance Inspector,so i know Building Industry.I have executed several remedial jobs myself.Barratt have fitted in my house pass doors and ntrance door , that are damaged ,filled ,painted over,the handles are thin cheap chrome flaking… Read Full Review

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★☆☆☆☆

“Horrific built leaky home- 8 years on and not repaired!”

Written on: 24/04/2014 by Emmau206 (1 review written)

I bought my property 8 years ago and every year it's leaked in! It's the same with all the same build on my estate!! Every year scaffold goes up!!! Every year Barratts have 'fixed' it!!! Trying to get anywhere with NHBC is appalling! Legally I can't sell it, Barratts don't want it back- they're not stupid! I am aware that Barratts are suing the architect ( I have it recorded on CCTV) due to there being issues with the build but what about the people who have bought the properties and spend… Read Full Review

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★★☆☆☆

“I have worked in the Plumbing supply industry for over...”

Written on: 24/04/2014 by bwDempsey456 (1 review written)

I have worked in the Plumbing supply industry for over twenty years and I have never seen so poor workmanship in the bathroom on the apartment I have just bought. Faults Ice cream container holding up a waste pipe behind the bathroom units basin waste pipe forced under water supply pipes creating a double trap which in the end causes leaks and blockages. Tiling onto untreated plaster board and in fact plastering walls after the tiling un shrouded spotlights fitted in the bathroom The… Read Full Review

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★☆☆☆☆

“WILLIS PLACE WORCESTER very poor anti social-- WILLIS...”

Written on: 20/04/2014 by DominiqueMcPherson (1 review written)

Poor quality build"Cardboard box in brick shell" very hollow, privacy is a real concern, you cannot go to the toilet without being heard by household members. Very poor drainage and cheaply built, front and rear porches are flat roof, which when it rains you can hear vibrations through all bedrooms,front and rear, with weathering are also starting to change co lour to green. Rear gardens have no adequate drainage, Turf and slabs laid on uneven surface. Did inform Barret homes but told to… Read Full Review

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★★★☆☆

“Not for those that get stressed easily”

Written on: 11/04/2014 by jxMiller310 (1 review written)

Considering the number of very negative reviews I think I have came out not too bad and relatively lucky. Mine is a London property. I notice many of the negative reviews seem to be for developments outside London. Generally on site sales office very helpful when in early days, and customer services better than I expected, and any problems under their five years Warranty cover has been dealt with quickly and efficiently by the main customer service office. My main concern which deter me from… Read Full Review

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★☆☆☆☆

“Insulted”

Written on: 10/04/2014 by Macir164 (1 review written)

I put down a deposit on a new home,With my present home being used at part exchange.The sales advisor stated to expect a couple of grand less than market value. It was a bit of a shock to be offered 30k less than a valuation carried out the same day… Read Full Review

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★★★★☆

“I love my house! Would definitely recommend Barratt”

Written on: 11/03/2014 by Liborme (1 review written)

I moved in to my new house in April 2013; it's now almost a year later and I couldn't be happier! The process of buying it was really straightforward, and I found the sales people really helpful. We moved in as soon as it was built, and other than the stress of moving house, i can't fault the process. When we moved in, there were a few bits as peices that needed work (e.g. wrong tiles in the bathroom; door that don't shut properly; dodgy grass laying) but they were all fixed within days… Read Full Review

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