Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
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  • Value For Money

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★★★★★

“Reliable and trustworthy”

Written on: 17/09/2014 by Hickmanzg1964 (1 review written)

This was my second time of ordering the flowers through Flora Queen and I cannot recommend them enough - amazing customer services, beautiful flowers and super quick delivery. I've recently used another florist and the order went so awfully wrong that it made me realise that it's better to spend a bit more but get a reliable and quality service. Will be using Flora Queen again in future… Read Full Review

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★★★★★

“Quick delivery, professional and friendly customer...”

Written on: 17/09/2014 by tarkyl (1 review written)

I am a norwegian and met my brazilian girlfriend half a year ago, she is living in Brazil. And I wanted and still want so send her some flowers and other gifts from time to time to remnind her of my feelings towards her. And one evening I came across FloraQueen by googling, and I did not regret! I ordered, and after ordering I was not sure of the brazilian adress system, and sent a question to customer support including a .jpg image of my girlfriends adress. And a wish to add a personal… Read Full Review

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★★★★★

“Really pleased - super service from FloraQueen!”

Written on: 07/09/2014 by KelseyMcCollum (1 review written)

I had arranged a same-day flower delivery online for a friend of mine in France for her birthday. Not only were the flowers delivered when they said they would be, but the florist called my friend and asked if she'd like to talk in English (presuming that, because her name was English and my order was from England this would be her home language). My friend was really impressed with this small touch (given that she's only just learning French) and the fact the florist called to arrange a… Read Full Review

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★★★★★

“Exceptional Service...”

Written on: 06/09/2014 by 483Brooks (1 review written)

I placed an online order from the UK with FloraQueen on Friday, wishing to have a delivery sent to a hosptial in Australia for Monday. Last minute, the day after the order, the family member was let out of the hospital. I enquired through my online account if the delivery address could be amended to their home address. FloraQueen promptly wrote back (within fifteen minutes)and changed the order details. It was such a comfort to know that it was taken care of. Wonderful service and beautiful… Read Full Review

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★★★★★

“Customer Satisfaction comes First”

Written on: 05/09/2014 by 353McMahon (1 review written)

I would like to thank the team of flora queen for going one step ahead and making sure my loved one receives their gift even when the courier company messed up. I had given hope but they made sure to provide a complimentary order with the same flowers so that i can get a smile to my friend's birthday! Great site to order good quality flowers in a timely delivery… Read Full Review

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★★★★★

“Thanks for making a day special”

Written on: 01/09/2014

Lovely bunch of flowers which made a special occasion for a member of my family overseas memorable. Flowers were as they were in picture and delivered on day and time. Ordering on line was easy and steps for the order was easy to follow. Sure to use Flora Queen again… Read Full Review

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★★★★★

“Fantastic & Excellent Service”

Written on: 18/08/2014 by Law1951 (1 review written)

Live in the UK and wanted to send Flowers to my friends in France. I went on line and found Floraqueen and followed their website instructions. It was excellent and easy to follow. I was able to see the different flowers made up and there were different sections to view for example to say Thank You, Funerals, friendship, love etc and the display was very good for you to see and choose the flowers you want. I chose White Lillies & Daisies etc and my friend was delighted with them, she said… Read Full Review

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★★★★★

“Beautiful Flowers & Excellent service”

Written on: 16/08/2014

Living in the UK I wanted to send my friends flowers but they lived in France & so decided to look on the internet. I searched on line and found Floraqueen and completed the very easy online order. It was very straightforward and simple and I was able to see the flower ranges and colours and the prices, and even suggestions for various events for example flowers for anniversaries, funerals, thank you flowers etc and found the website excellent and easy to use. At the time I was on their French… Read Full Review

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★★★★★

“Great Company”

Written on: 08/08/2014 by patymac1948 (1 review written)

I placed two seperate orders with FloraQueen, one of which went to a small Austrian village. Both arrangements arrived on time and were beautifully done. I am in San Diego, CA so was a little worried about using an online company to send something to Europe. The whole process couldn't have been easier. Their website is easy to navigate and their follow up service was great. I will definitely be using FloraQueen again for my overseas flower orders… Read Full Review

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★★★★★

“On time, great products, friendly website, great...”

Written on: 08/08/2014

Never had a problem with flora queen! They find the address, source locally for best produce, and have a great rewards program! I have sent flowers to Germany and Ireland and each time I saw amazing produce and happy feedback from the girlfriend. If I keep receiving service like this I will keep using flora queen until I can finally get flowers for my lady from the flower shop on the corner. :) Try it out today!… Read Full Review

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★★★★★

“Flowers successfully delivered to Ecuador! :)”

Written on: 08/08/2014 by DonovanGoodwin (1 review written)

I ordered orchids a week before delivery. On the delivery day, they emailed me that my order was being prepared and received another email confirming that the flowers have been delivered. Im very happy with the service. I will def recommend Flora Queen to everyone! The recipient absolutely loved the flowers! Thank you!… Read Full Review

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★★★★★

“Really happy with the Service in the End”

Written on: 05/08/2014 by ywBerry472 (1 review written)

I recently ordered a delivery of some white orchids to my girlfriend in Austria. My girlfriend and I are extremely happy with the service. One of the employees tried really hard delivering the flowers on time and she did a great job. She tried to deliver the flowers multiple times throughout the day. When my girlfriend was unable to receive the flowers or her call, the employee took the initiative to look up her family's phone numbers (which was not outlined in my order). when my girlfriend… Read Full Review

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Pdo14268's Comment

Written on: 06/08/2014

You must be an employee or marketing company paid by Floraqueen. Floraqueen is the worst company for delivering flowers . google complaints floraqueen trustpilot

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★★★★★

“work well to get it right ”

Written on: 03/08/2014 by TalanRobles (1 review written)

The order i had placed was awful not what i wanted,but got in contact with. Customer service right away they handle it like pro's fixed it immediately.I would recommend them to anybody.the staff is very professional about doing it fixing there problem's thumbs up… Read Full Review

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★★★★★

“very organized, easy to use and efficient!”

Written on: 02/08/2014 by haerinax (1 review written)

I was very happy with floraqueen because there was no fuss or mess with my order or delivery. I have used other flower websites before and they failed to have the flowers I requested and responded to my emails late. Floraqueen had excellent customer service and its website was very easy to navigate. I am very happy with my floraqueen experience. I also liked the broad range of the flower selection. In the future however I would like to customize my own boutique of flowers. Also I would like to… Read Full Review

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★★★★★

“Great Service Recovery”

Written on: 01/08/2014 by caelleighdowner (1 review written)

I recently had to purchase some flowers for my boyfriend's brother's funeral in Mexico, even though I live in USA. I finally found a website with good prices and time limits, so I made a purchase. I realized that I needed to change the date so I emailed them and they changed it. The date was changed, but to the wrong month. I emailed again, and got the date changed and received a phone call to make sure the change was correct. I appreciate their ability to work so quickly (about 1 day for an… Read Full Review

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★★★★★

“very good job done!”

Written on: 25/07/2014 by rogrant (1 review written)

Flora queen made sure my sister got her flowers.. Nobody was home at first but flora queen made arrangements for delivery and a week later the bunch of flowers was fresh and beautiful! My sister is thrilled with them and I really did make her day! The customer care team were fantastic... I'd recommend them to anyone and I'd use them again!! Thankyou flora queen team… Read Full Review

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★★★★★

“A bouquet of sparkling flowers”

Written on: 12/07/2014 by cdChilders412 (1 review written)

First bouquet was a poor one without brio being in inadéquation with the picture of démonstration, leaving me with an anger because it was à bouquet for my 35's daughter. After contacting FLoraqueen, writing How deceived I felt, they dispatched immédiately a orange bouquet Which my daughter and I enjoyed… Read Full Review

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★★★★★

“flowers to Romania”

Written on: 11/07/2014 by silvershadow1 (1 review written)

Just wanted to say how happy I was with the flowers I sent to my girlfriend in Bucharest, Romania. They were well received by my girlfriend, who is a professional flower grower, she said they arrived in perfect condition the was lots of them and she got them when I was promised she would. I have recommended flora queen to all my friends, and I will be using them in the future… Read Full Review

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★★★★★

“Brilliant Floraqueen”

Written on: 08/07/2014 by Carlson191 (1 review written)

This was a gift of bouquet of flowers, a bottle of bubbly and a box of chocolates to a dearly loved relative living in Spain who had reached a "memorable" birthday. The delivery was difficult, due to their living out in the sticks, but was carried out without a hitch. The recipient was absolutely delighted and Skype was very busy for a long time as she expressed her feelings (drinking her bubbly at the time!!) The bouquet had been made up exactly as the illustration and looked superb on Skype… Read Full Review

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★★★★★

“Unbelievable service delivery”

Written on: 07/07/2014 by Zoieq1990 (1 review written)

I wanted to send flowers to a very special woman who was in the Netherlands for a conference. I only had a two day period in which to get them to her before she was due to fly back to Australia. As I was in Australia, it was a little difficult if not somewhat confusing as to how to get the flowers to her in time. There was also some confusion with the address of her hotel in the Netherlands however the Flora Queenwebsite and in particular the online booking procedures made it very easy. The… Read Full Review

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