Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
51% of users recommend this
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★★★★☆

“Smiles Miles Away”

Written on: 25/07/2014

I sent flowers to a loved one in Denmark and they had the desired effect. The smile was as bright as the flowers I sent. Thanks to Flora Queen for this wonderful opportunity to touch a loved one miles away. Norm… Read Full Review

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★★★★☆

“it is the best ”

Written on: 13/06/2014 by zoroakira (1 review written)

Floreaqueen is the best. I have tried many website and none of them as fast as floreaqeen. The staff are friendly and they helped me a lot. I totally recommend it to my friends and family. It does bring the smile to whom you love. Thank you floraqueen. … Read Full Review

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★★★★☆

“LATE ORDER HANDLED VERY WELL”

Written on: 17/01/2014

I had a friend pass away on the 8th of January but was not notified about the funeral until late on 14th. The viewing was on the 14th with the funeral being held on the 15th. I contacted Floraqueen as soon as I found out to have them deliver flowers. As the viewing had already passed, Floraqueen professionally delivered the flowers graveside in time for the burial ceremony. Additionally, I was doing all this from overseas. I was truly impressed with how they handled the situation and made… Read Full Review

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★★★★☆

“Un trato muy agradable y personalizado. Muy eficaces...”

Written on: 21/10/2013 by malentxu74 (1 review written)

Un trato muy agradable y personalizado. Muy eficaces en la resolución de los problemas que surgieron. Gracias por todo. … Read Full Review

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★★★★☆

“beautiful flowers”

Written on: 19/09/2013

The bouquet was exactly as described on your site and really beautiful my daughter-in-law was delighted with the lovely variety of flowers which stayed fresh for days. Unfortunately they were delivered later in the day than I had hoped but were very much appreciated which was the reason for my sending them!… Read Full Review

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★★★★☆

“Flowers at there Best”

Written on: 06/08/2013

The flowers that were sent were of a very high quality and the customer service from start to finish was excellent. It is not often you get what you ask for with no fuss , you do with Flora Queen. Only thing that would have made it perfect would be the option to track your order… Read Full Review

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★★★★☆

“Service is superb and the prices are excellent”

Written on: 06/08/2013

Service is superb and the prices are excellent… Read Full Review

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★★★★☆

“Customer Service is amazing!!!”

Written on: 05/08/2013 by deni777 (1 review written)

I looked for a site that was able to deliver flowers to Brazil as there was a family bereavement and came upon Flora Queen. I selected a classic white arrangement and upgraded it plus a vase and a gift card.... total cost 95 euros. I was so disappointed that the flowers had not been received on the next day as promised. I telephoned customer services in Spain and thankfully the staff spoke English. The lady explained that there was a problem in Brazil as they didn't have white roses and would I… Read Full Review

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★★★★☆

“Resolution Problem Order”

Written on: 24/07/2013

My original order was delivered a day late with the wrong items. After contacting Flora Queen their customer service people responded quickly and efficiently in resolving the issues to my satisfaction. The quality of customer service is not measured by customer successes, but how a company responds and handles their customer service complaints. To be candid, I really thought the company would do nothing to resolve the issue. Wow, was I suprised! The service team not only rectified my issues but… Read Full Review

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★★★★☆

“I am very satisfied of the service provided by Flora...”

Written on: 22/07/2013 by ierdema (1 review written)

I am very satisfied of the service provided by Flora Queen. There is one thing that they can develop. There can be more selections for arranging bouquets… Read Full Review

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★★★★☆

“the Roses looking nice and they came on time,but...”

Written on: 22/07/2013

the Roses looking nice and they came on time,but 97.00Euro are to much money for only 12 Roses with a bid green!… Read Full Review

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★★★★☆

“excelente producto y servicio”

Written on: 14/07/2013

muy buen ramo , excelente presentación, fue entregado antes de tiempo pero gracias a la buena predisposición solucionaron el problema… Read Full Review

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★★★★☆

“buen servicio”

Written on: 13/07/2013

Me gusto el servicio de entrega de ramos de flores a mi novia. Les recomiendo que tomen los servicios de esta empresa es muy seria y ademas son puntuales. Jose… Read Full Review

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★★★★☆

“Beautiful blooms for our mom”

Written on: 05/07/2013 by JunieD (1 review written)

Thank you so much- we are so delighted with the flowers sent to our mother. It is her 70th birthday, but we live abroad and cannot be present for the big event. We are so glad that at least we will be represented by a bouquet worthy of the occasion. Our mother said it was the most beautiful bouquet she had ever received. And she lives in Holland- the land of flowers! Flora Queen's customer service was very good as well. We are looking forward to dealing again with FloraQueen- a reliable flower… Read Full Review

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★★★★☆

“FloraQueen Service”

Written on: 10/06/2013 by DavidMarijke (2 reviews written)

I recently used FloraQueen to send flowers to Germany. I found their website easy to use. There was a minor problem which was easily solved by excellent action and communication by FloraQueen. The flowers delivered were very well received by our friends in Germany. I have recommended this company to my friends and family in Australia… Read Full Review

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★★★★☆

“Flowers and Card from Flora Queen”

Written on: 09/06/2013

Just recently we put an order to send funeral flowers in Germany and a sympathy card to a friend who lost a beloved parent. We could not be there in person, but Flora Queen was a good messenger. The flowers were beautiful and a card was also available online and we could personalize our message of condolences. The company’s website is user friendly and displays a variety of flower arrangements to choose from. Only wishing to have a happier opportunity to send flowers overseas, I would… Read Full Review

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★★★★☆

“They always achieve”

Written on: 23/02/2013 by falucho1964 (1 review written)

It is not easy to send a message when you need to say something special, when you want to "connect" with somebody far away around the world. Flowers is a good way, but I used to think that through internet it was like a lottery, maybe because you think they are not the florist who was going to do the delivery. But sometimes somebody surprises you and you find people who really care your message. Floraqueen is one of this companies that make you feel that what they are worried about is to be… Read Full Review

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★★★★☆

“Excellent !!! thanks a lot of !!!”

Written on: 31/01/2013

I am Italian boy, and 3 days ago, I have booked a flouer for my girlfriend which is in Brasil, was for birthday celebration, and she got flouer in time, in perfect condition, and she was so happy for this. On beginning I was a little scared because I have readed same comment not so positive, but I believe that most of performance depend even from the store of destination city. In my case, I no have words, everything was perfect. Thanks guy… Read Full Review

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★★★★☆

“Good customer service”

Written on: 25/01/2013 by MadeleineJoy (1 review written)

I ordered these for my mum as she was having an operation. I initially picked the wrong date for delivery and only realised after I had confirmed my order. I immediately contacted (via email form) customer service and they replied promptly and changed the date immediately which was great. As it happened, my mum wasn't in when they tried to deliver so they didn't arrive on the day. I was a little worried and emailed them again but it was the weekend so I didn't get an immediate reply. However… Read Full Review

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★★★★☆

“Exceeding all expectations...”

Written on: 11/10/2012 by billy321 (1 review written)

Soon after my order, flowers, wine and chocolates were sent to my fiance in the Philippines. They were beautiful flowers, tasty chocolates and excellent wine. They kept on schedule, too. I would definitely recommend this service to others. You will be satisfied. Also, Floraqueen gives excellent deals and promotions to its customers. The rates are more than reasonable, less than what you would think. For the price you pay and the quality you get, Floraqueen is a good choice to surprise a… Read Full Review

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