Flora Queen www.floraqueen.com Reviews
Latest Reviews
★★★★★
“A good bunch”
Written on: 17/06/2013
Have both received and bought flowers from Floraqueen and have always been very satisfied with the service and products. My recent order was for my daughter-in-law in Lisbon. After ordering I discovered that the day I had requested for delivery was not convenient, so I contacted Floraqueen and asked if I could change the day. This, I was informed was not a problem and the new date was confirmed by e-mail. I have just had a message to say that the huge box of flowers had arrived safely... (read more)
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★★★★★
“exceptional and always on time”
Written on: 17/06/2013 by andymnc (1 review written)
I am using their services now from more than a year. Only 1 time, for one order, i wasn't 100% satisfied (but still it was good, and who received didn't recognised that it wan't like I KNOW IT SHOULD BE), here in my town. I wrote to them about it, and about the time i did the next order, it was again super. ALL of their orders are always on time, also on sundays. And expecially for special events or holidays (mother's day, father's day, anniversarys..). I was shipping to slovak republic and... (read more)
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★☆☆☆☆
“DO NOT USE THIS COMPANY, MY ORDER DID NOT GET...”
Written on: 15/06/2013
I placed my order with FloralQueen through their website for a delivery for mothers birthday in Benidorm, Spain. The order was made 5 days in advance of her birthday in June. I paid 51 Euros for the Pink Smile arrangement, on the day of her birthday nothing arrived although the delivery status on my FloralQueen account said 'delivered'. The floral delivery had NOT been delivered, nothing was delivered, NO attempted delivery was made, NO delivery note was left at their address and NO... (read more)
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★★★★★
“Top for Quality and great service”
Written on: 11/06/2013 by lisaannn (1 review written)
I have used Flora Queen on different occasions to send flowers from The U.K to Spain to my Mother. She is always delighted to receive such top quality flowers from Flora Queen and I would not use anyone else as even when I have forgotten to add her door number they have called me to rectify this. My Mother have always received beautiful flowers that always last and this makes it easy for me to trust Flora Queen every time and are good value for money and I have recommended them to my friends... (read more)
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★★★★★
“FloraQueen - Best Flowers Delivery”
Written on: 11/06/2013 by Edisrehto (1 review written)
I've been using FloraQueen for a long time, and the only think I can say about it, that is FloraQueen is the best online florist ever. In my life I travel a lot, and that the reason of me, being away from my family, my friends and the love of my life pretty often. FloraQueen helps me to make these important for me people simply happy! And even when I'm on a distance, I still can being the warmth to the hearts of people I love, by sending them flowers! Best delivery time, quality of the... (read more)
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★★★★☆
“FloraQueen Service”
Written on: 10/06/2013 by DavidMarijke (1 review written)
I recently used FloraQueen to send flowers to Germany. I found their website easy to use. There was a minor problem which was easily solved by excellent action and communication by FloraQueen. The flowers delivered were very well received by our friends in Germany. I have recommended this company to my friends and family in Australia. (read more)
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★★★★☆
“Flowers and Card from Flora Queen”
Written on: 09/06/2013
Just recently we put an order to send funeral flowers in Germany and a sympathy card to a friend who lost a beloved parent. We could not be there in person, but Flora Queen was a good messenger. The flowers were beautiful and a card was also available online and we could personalize our message of condolences. The company’s website is user friendly and displays a variety of flower arrangements to choose from. Only wishing to have a happier opportunity to send flowers overseas, I would... (read more)
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★★★★★
“Excellent service”
Written on: 07/06/2013 by Arama (1 review written)
I live in Australia and my son and his partner live in Switzerland. They had there 1st baby early May and wanted I to send flowers. With i no luck with inter flora and lack of choice on flower arrangements i used Flora Queen. There choice in arrangements for Switzerland was good. Being a Saturday afternoon not much could be done until Monday so requested delivery Monday afternoon. The flowers and teddy bear arrived and my daughter in law was over the moon when she received them. I did not... (read more)
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★★★★★
“I sent flowers in mother's day to my mother in Brazil,...”
Written on: 07/06/2013 by Adrimacmillan (1 review written)
I sent flowers in mother's day to my mother in Brazil, she loved! The service was great, they delivered on time (Sunday), before 13:00 pm, the price was the best I found and the flowers was gorgeous, not exactly the same as shown in the website, but I understand that we don't have the same flowers in all countries. (read more)
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★★★★★
“Customer service fantastic”
Written on: 07/06/2013 by whatty (1 review written)
I ordered flowers for my Mum who lives in Spain, I live in Australia. I hadn't given Floraqueen the correct address, they rang me in Australia to double check, I said I would try and get it for them and ring them back. They said no they could ring me back should they give 10 mins and would that be ok ? It certainly was, they rang me back in 10 mins, the address was all sorted. Whilst I was trying to get the address I had realised my Mum wouldn't be there for the time I had ordered, that... (read more)
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Showing 1 - 10 of 305 Reviews
★★★★★
“If you live in UK & need to send flowers overseas-read on!”
Written on: 06/06/2013 by Misssjn (1 review written)
I recently placed an order with Floraqueen to deliver an arrangement of flowers to my Mother who lives in Majorca, Spain. I found their selection & value extensive & represented value for money. The flowers were delivered on time & exceeded all expectations. I will certainly use Floraqueen again & thoroughly recommend them to those based in the UK who need to send a high quality bouquet of flowers overseas. Thank you, Floraqueen. (read more)
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★☆☆☆☆
“USELESS”
Written on: 06/06/2013 by JohnMurdock (1 review written)
Ordered flowers for delivery in Ukraine. Delivery was ok but I got a text saying the flowers were not fresh. Next day got a text saying flowers had died and had to be thrown away. Absolutely no redress from FloraQueen. Wast of 72 euros. DO NOT USE THIS FLORISTS. They will try and wriggle out of any liability and pass it on to the florist in another country, with whom you have no contract! (read more)
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★★★★★
“Great customer service and beautiful flowers”
Written on: 06/06/2013 by tagreen (1 review written)
I ordered flowers to be delivered to my mum in Cape Town, it was very easy to use Flora Queen's website and their flowers were reasonably priced. I received a confirmation from them that they had received my order and they would let me know when it was delivered. I was getting a bit nervous on the day they were to be delivered as my mum hadn't got in touch by 3pm UK time, and I emailed Flora Queen to ask, they responded immediately and said they would investigate, but just then I received an... (read more)
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★★★★★
“Flowers to say what words can not”
Written on: 05/06/2013 by david2604 (1 review written)
Ordered Flowers from Ireland to be delivered to spain. Fantastic selection to choose from. Very reasonable prices. Easy to use website and many options for payment. Delighted with the service and will definately use FloraQueen again. My wifes mother was delighted with the bouquet and was the envy of her freinds and neighbours. Very fast delivery and would reccomend to everyone. Very much appreciated and thanks again for the wonderful service. (read more)
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★★★★★
“The flowers arrived on time!”
Written on: 24/05/2013 by harrynieuw (1 review written)
After reading the comments on this forum i was afraid that i lost my money to a sort of criminal organisation. But that is bull sh i t! The flowers arrived on time in Bolivia. They brought it whole the way to a private residence area were it is hard to enter. Thank you floraqueen to make it possible to do a flower delivery in such a poor country as Bolivia. (read more)
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★☆☆☆☆
“Terrible”
Written on: 18/05/2013
I ordered some flowers to be delivered to my mum in France for mother's day. The day before delivery I got an email saying they were out of lilies so they would make it up from some other flowers. That's fine I understand. The next day I got an email saying they couldn't deliver on the due date and it would be the next day. OK that's disappointing but not the end of the world. Next day I get an email saying the florist won't call her mobile number to arrange delivery as it's not a FRENCH... (read more)
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★☆☆☆☆
“Poor Customer Service (NO REPLY) AND MORE!!”
Written on: 16/05/2013 by ZeldaTheBigEyes
The flower they shown on the website and the actual delivered flowers DOES NOT LOOK THE SAME!!!!! When I wrote to their customer service, ONLINE AND BY EMAIL no one care to know or have a decent reply regarding my unsatisfied order. I have ordered flower from the other online floral last year (2012) no problem at all with my order. I am totally regret with I chose this stupid and irresponsible online floral shop. (read more)
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★★★★★
“Great delivery from USA to my mom in Germany ”
Written on: 13/05/2013
I ordered the flowers only two days before mothers-day, and ForaQueen were the only once delivering on such short notice. So, I took a chance. I ordered the small "Pink Smile" bouquet, and a vase. My mom received the flowers as promised Sunday morning May 12th. We Skyped, and she showed me the bouquet and the vase, it looked great, both just as the picture. She was so happy! I will definitely use them again, I'm very happy with their service. Don't know why all the bad reviews, I think it... (read more)
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★☆☆☆☆
“Awful Flowers, Not what I ordered”
Written on: 13/05/2013 by Sadaunt (1 review written)
I ordered a from the web site from a photo of a lovely pink and white bouquet for my family in France after my 24 years old niece died. Pink was her favorite color I ordered the large bouquet costing 74 euros. My brother sent me a photo of the bouquet. It consisted of a few sprigs of ferns and a about five very droopy appearing yellow roses in a dreadful appearing dark ugly vase. I tried to contact them on their web site to discover there was no phone number and the e-mail customer... (read more)
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★★★☆☆
“dissappointed”
Written on: 27/04/2013 by kazkaz1946 (1 review written)
Full marks for on time delivery and excellent customer service.But i think pictures on web site a bit mis leading.Quality good, but quantity looks more on picture, dissappointed in size of bouquet. (read more)
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Showing 11 - 20 of 305 Reviews
★☆☆☆☆
“They Stole My Money”
Written on: 26/04/2013 by SnakeKiru
After sending flowers to a friend in Denmark 4 days in advance, I ended up with no flowers delivered and no money. Don`t even think calling them. They are located in Mountain View, CA.and use only Spanish language. No .I`m not a racist but sometimes... (read more)
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★☆☆☆☆
“FUCKEN COMPANY ”
Written on: 23/04/2013 by AMRSTAR
I MADE AN ORDER FOR MY WIFE BIRTHDAY GIFT 20 DAYS BEFORE ITS BIRTHDAY, THIS FUCKEN COMPANY DID NOT DELIVER THE FLOWERS AND MENTIONING IN ITS WEB SITE AS DELIVERED!!! WHAT YOU CAN SAY ABOUT SUCH CHEATERS, UNPROFESSIONAL COMANY? I MISSED TO SEND THE GIFT TO MY WIFE I DID NOT EVER RECEIVED THE FLOWERS THE WORDT FUCKEN COMPANY AMR YOUSEF (read more)
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★★★★★
“Excellent quality! Excellent service! Delivery on...”
Written on: 19/04/2013 by David79-BCN (1 review written)
I am very happy with FLORAQUEEN!! :)))))) They have HIGH QUALITY and service. I have ordered flowers and always DELIVERED ON TIME. The website is very simple and intuitive and the SERVICE is EXCELLENT. I ordered flowers 3 times and all have been for very special moments and flowers have always really liked!! :DDD I made 3 orders Floraqueen: 6 Red Roses (2012), 1 red rose (2013) and 1 red rose (2013) and bouquets have always been of the highest quality. I was looking for different... (read more)
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★☆☆☆☆
“Not worth your time and money”
Written on: 12/04/2013 by Opinionsweet13
Not reliable, lying bunch of people. They lied even when confronted by me. The flowers never arrived for my mother,s birthday,yet they claimed that the flowers were delivered. Do not deal with them. They ill take your money and you will have no product to show for it. They are criminals in disguise. (read more)
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★☆☆☆☆
“Worst service ever Don't order here”
Written on: 30/03/2013 by Rich2222
Ordered flowers 5 days before Easter On the day of delivery 1day before Easter they send an Email that they cannot deliver No chance to find another uoption DO NOT ORDER HERE or you will be disappointed (read more)
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★☆☆☆☆
“The Worst Flowers ”
Written on: 30/03/2013 by Yevgeniya_USA
My grandma is in a hospital, I just wanted to send her flowers to make her smile. I also bought candies, vase and the card. First of all the flowers arrived late. When my granny got the flowers they were old, and instead of a beautiful bouquet she got an ugly bush! The vase was dirty and obviously old, the candies were old as well. They had this white coating on top. That was a disaster!!!! She got more upset... Unbelievable, I paid so much money just to make the person I love unhappy. Now... (read more)
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★☆☆☆☆
“Must Be A Rubbish Web Site!!”
Written on: 25/03/2013
From the look of all the reviews, it looks like I'm not the only one that paid for flowers that were never delivered! DO NOT USE FLORA QUEEN IF YOU ACTUALLY WANT THE FLOWERS TO BE DELIVERED! (read more)
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★☆☆☆☆
“Ruined Valentines day”
Written on: 24/03/2013
I cannot express how horrible the service was. It ruined my girlfriends Valentines day. She lives in Austria and I live in the United States. Not only did the flowers not get delivered, they never sent me any notifications regarding their issue. I was told the parcel was damaged. I had to send the company an email asking where my flowers were. We shall see if i get my money back. (read more)
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★★★★★
“Very nice service, good flowers”
Written on: 22/03/2013
I've used FQ 3 times so far to deliver some flowers to Russia (Ural region), and each time i was very satisfied: mainly the flowers were very fresh and beautiful, the choice on the website was rather large, and the ordering process/follow-up/modification was very good too (i had to re-schedule 1 day before delivery and it was done easily and perfectly). My only two week points: - The price of the flowers ... sometime a bit expensive for my taste but quality as been top so far ... - The... (read more)
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★☆☆☆☆
“bad customer service”
Written on: 21/03/2013
My friend ordered flowers for Valentine´s day via Flora Queen to deliver them in Vienna, Austria. the flowers until now (one week after V.day) never arrived, and i did not even get a phone call from the local flower company. After a request the costumer care told us that the flowers had been delivered but no one had been at home! No one ever called or advised when the flowers would arrive, so - no flowers and the money lost!! better you look out for another company!! (read more)
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Showing 21 - 30 of 305 Reviews
★☆☆☆☆
“Liars”
Written on: 20/03/2013
DO NOT GIVE FLORA QUEEN ANY BUSINESS. TWICE THEY HAVE FAILED. TWICE THEY HAVE LIED AT CHRISTMAS 2012 THEY SAID THAT FLOWERS WERE DELIVERED TO ME - IT WAS A LIE. EVENTUALLY AFTER COMPLAINING THEY ARRIVED 24 HOURS LATE. TODAY IT'S VALENTINES DAY 2013, AGAIN THEY HAVE LIED BY EMAILING STATING THAT FLOWERS THAT WERE ORDERED HAVE BEEN DELIVERED. LIES. THEY HAVEN'T. I'VE READ THEIR PAGE ON FACEBOOK AND THEY ALSO FAILED TO DELIVER ON VALENTINES DAY 2012 I HOPE THIS MESSAGE GOES VIRAL. (read more)
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★☆☆☆☆
“Very disappointing............”
Written on: 18/03/2013
Ordered flowers only to subsequently have my payment refunded some days later and before delivery with no explnation provided. Hopeless. (read more)
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★★★★★
“Hi, I live in New Zealand and ordered flowers to be...”
Written on: 16/03/2013
Hi, I live in New Zealand and ordered flowers to be delivered for a friends wedding the night before to Madrid. I left it a bit late. However the flowers were amazing and were delivered on time. I would definitely use this company again A big thank you to flora queen, flowers were perfect. (read more)
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★★★★★
“Lovely flowers and delivery on time!”
Written on: 14/03/2013
I have ordered flowers twice to Spain, both orders have turned up on time and have been beautiful. Thank you! (read more)
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★☆☆☆☆
“THE WORST COMPANY”
Written on: 14/03/2013 by marinka2
I ordered flowers for a special occasion. They missed the delivery time as the agent simply didn t read the order. Plus flowers were not fresh. After all they refused to pay the money back. DONT TAKE A RISK WITH THEM !! (read more)
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★☆☆☆☆
“Very disappointed. Quality of flowers were embarrassing ”
Written on: 12/03/2013
I've used this company once before and had no issues. In fact the flowers my aunt received were beautiful last year were beautiful. So when I wanted to send flowers for my oter aunts birthday I didn't hesitate to use this same company. This time however, the flowers that had arrived were embarrassing. They looked old (website guarantees freshest flowers) and top of several of the flowers were broken. My aunt knew I spent extra money because they were shipped from the US to Europe so she... (read more)
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★☆☆☆☆
“DO NOT TRUST FLOAQUEEN”
Written on: 11/03/2013 by nathanwgj
I ordered the flowers to be delivered to my girl friend in Denmark on 2/27. The flowers were never delivered, no one contacted me to confirm delivery as they claimed they would. I had to email to customer service to ask what happened, which they immediately claimed that no one was home when they delivered and that they left a note. (Which is a total lie, because my girl friend was home the whole time and there was certainly no note). It took them a week to get back and tell me that they can... (read more)
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★☆☆☆☆
“AWFUL! DO NOT USE THIS COMPANY!”
Written on: 11/03/2013 by Sharrogate (1 review written)
I ordered flowers for mother's day and they were NOT delivered. They said it was because the address was incomplete but I lived at that address in Spain for 3 years and never had a problem getting mail. Then they said they rang the recipient to confirm the delivery address and she wouldn't speak to them, I checked with my sister (i gave her number so as not to ruin the surprise for my mum) and she confirmed this is NOT true, they did not ring her. They said that because the person who... (read more)
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★☆☆☆☆
“appalling service”
Written on: 07/03/2013
Hi, i made an order in Scotland SEVEN days before due date (1st of march for the 7th to be delivered in time for mother's day and birthday of my mom in Russia). I thought that 7 days was enough time to allow for delivery of flowers which cost me ONE HUNDRED POUNDS (including 7 pounds for delivery). A day later, the flowers still have not been delivered, and several hours after my first email, followed by another message, i got reply from customers team that they are looking into the problem.... (read more)
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★★★★★
“FloraQueen Birtday Bouquet Order ”
Written on: 07/03/2013 by Olya.Archer (1 review written)
Hi, I ordered a bouquet of flowers from FloraQueen.com on the 24th of January to be delivered to my sister for her Birthday on the 25th of January . She lives in Russia in a quite remote area. I had trouble getting my orders there previously but that was with Interflora. This time though I asked Flora Queen staff to contact me asap to let me know whether they'd be able to arrange the delivery or not and they were great at keeping in contact with me in regards to how the order was going.... (read more)
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Showing 31 - 40 of 305 Reviews
★☆☆☆☆
“NEVER order from this site!”
Written on: 02/03/2013
i paid for my order, my order near made it on time or at all! they contacted me the day of the delivery to tell me they didn't have the flowers I ordered, so I told told them to just use any flowers and deliver it on time. they said "yea" and hung up on me!! its 3 days late and my order is still not delivered. And to make it worse I have been trying to contact the company, and they have not called me or given me any news about my order. I paid $73 for nothing!DO NOT USE THIS COMPANY! use a... (read more)
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★☆☆☆☆
“One star is allready too much”
Written on: 28/02/2013 by bibi456321
The website look great, a lot of choices, easy to make an order, but when you place the order here start all the problems. I ask a delivery on the same day, I gave all the necessary informations, name, adress, phone number,etc.... they were not abble to find it, didn 't left any message on the voicemail. So for a birthday present it didn't make any sense to delivery the second day .... I try to contact customer service, it's almost impossible, after many messages I found I can't get any... (read more)
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★☆☆☆☆
“Totally unreliable”
Written on: 28/02/2013 by Guest_from_France
I have ordered several times through this site for international orders. Although the first order went pretty fine, the quality of the flowers as well as the size of the bouquet was not up to the pictures shown on the site the 2 following times. The worst was that my last order was not delivered on time: it was delivered 1 day later and Flora Queen took absolutely no responsibility. Therefore, I strongly advise against this site as the level of service is absolutely not to the minimum... (read more)
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★★★★☆
“They always achieve”
Written on: 23/02/2013 by falucho1964 (1 review written)
It is not easy to send a message when you need to say something special, when you want to "connect" with somebody far away around the world. Flowers is a good way, but I used to think that through internet it was like a lottery, maybe because you think they are not the florist who was going to do the delivery. But sometimes somebody surprises you and you find people who really care your message. Floraqueen is one of this companies that make you feel that what they are worried about is to be... (read more)
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★★★★★
“Beautiful Bouquet!”
Written on: 19/02/2013 by MishaRaven (1 review written)
FloraQueen kept me very well informed of the progress of my order throughout. They delivered a beautiful bouquet of yellow roses to my loved one in Russia. She was thrilled with the roses and I'm delighted with FloraQueen's high standard of service. I would like to have received confirmation of the message I wrote to accompany the bouquet. I think it would be worthwhile for Floraqueen to include this as part of their service. I'm very happy I chose FloraQueen and warmly recommend them. (read more)
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★☆☆☆☆
“FQ Takes No Responsibility for Guaranteeing Your...”
Written on: 18/02/2013
Do not use FQ for international orders or any order for that matter. If your flowers don't get there...FQ will do nothing to assist you other than blame you for them not being delivered, even though you specify how they should be delivered. I ordered flowers four days ahead of Valentines Day in order to ensure they would arrive on time to a dear friend. FQ sent an e-mail assuring me that the flowers would be delivered on time the day before the scheduled delivery date. I also specified... (read more)
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★★★★★
“Great & on time service.”
Written on: 18/02/2013 by SeanArani (1 review written)
I bought some flowers from this site to be delivered this Valentines day. I was a little scared after I'd read all the negative reviews but the flowers were delivered on the day as promised, and they didn't look too different than the photo showed. I'm very pleased and would definitely do business again. Of course it was quite pricey but still! If it matters, I live in Canada and the flowers were being delivered in Geneva, Switzerland. (read more)
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★☆☆☆☆
“Read the reviews before deciding if you want to go...”
Written on: 17/02/2013
Absolutely terrible. Deeply disappointed, seeing as I sent flowers for my mother's birthday..she never received them. Someone should check up on them. Can't even get my money back now. An awfully dissatisfied customer. I'm very upset and unhappy. (read more)
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★☆☆☆☆
“Horrible Service, Horrible repsonse, STAY AWAY!”
Written on: 16/02/2013 by d.blake (1 review written)
I am not a typical review writer but, I felt the need for this one. 3rd time using svc, I'll preface by saying first 2 times, order was a never on time as requested but at least was delivered on teh day I requested so I continued to deal with them. 10 Feb 13, placed on line order for a.m. delivery on 14 Feb 13. 11 feb order states "florist identified" 14 Feb, nothing, I am in communication with my Gf all day via blackberry txt asking if she got anything or even a phone call, now teh cat is... (read more)
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★☆☆☆☆
“HORRIBLE”
Written on: 15/02/2013
i ordred a poinsettia arrangement for my mother i paid for the biggest one (de luxe) she got a small one with a broken flower when i contacted them they insisted they could do nothing without a picture...my mother is 70 she has no idea how to work the internet i find it unacceptable so i asked them to correct the issue or refund.......they have not contacted me back....will dispute with paypal and never ever ever use them again and will tell all my friends how bad this company is. (read more)
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floraqueen.com
Top 5 Online Florists
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To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
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5. Flora Queen www.floraqueen.com
305 reviews read latest review
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