Flora Queen Reviews - www.floraqueen.com

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★★★☆☆
3.0 / 5
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Latest Reviews

★★★★★

“Reliable and trustworthy”

Written on: 17/09/2014 by Hickmanzg1964 (1 review written)

This was my second time of ordering the flowers through Flora Queen and I cannot recommend them enough - amazing customer services, beautiful flowers and super quick delivery. I've recently used another florist and the order went so awfully wrong that it made me realise that it's better to spend a bit more but get a reliable and quality service. Will be using Flora Queen again in future… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 17/09/2014 by SA103 (1 review written)

Do not bother with using Floraqueen, they delivered before our anniversary date and what was delivered was rubbish, even the hotel reception apologised for what had been delivered (bless them), Since my experience with Floraqueen I've read the reviews on emailing them and they appear to be true, they will NOT reply when theres a problem, its always a bit of a gamble with dealing with internet based flower companies as they obviously use sub contractors to supply and delivery and I suppose they… Read Full Review

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★★★★★

“Quick delivery, professional and friendly customer...”

Written on: 17/09/2014 by tarkyl (1 review written)

I am a norwegian and met my brazilian girlfriend half a year ago, she is living in Brazil. And I wanted and still want so send her some flowers and other gifts from time to time to remnind her of my feelings towards her. And one evening I came across FloraQueen by googling, and I did not regret! I ordered, and after ordering I was not sure of the brazilian adress system, and sent a question to customer support including a .jpg image of my girlfriends adress. And a wish to add a personal… Read Full Review

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★☆☆☆☆

“Waste of money!”

Written on: 11/09/2014 by Kobie1 (1 review written)

I have never been more disappointed with a florist. I paid an extra £8.00 for delivery on a Saturday before 14.00. The flowers arrive Monday night! I ordered pin k and yellow roses and a bunch of white roses were delivered. Unfortunately the person receiving the flowers do not like white roses as it brings back sad memories! For 2 weeks I have been begging Floraqueen to resolve this and I have had nothing but excuses that they have to contact the florist. Surely they can pick up the phone and… Read Full Review

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★★★★☆

“OPINIA”

Written on: 07/09/2014 by AllanBuchanan (1 review written)

POLECAM FLORAQUEEN WSZYSTKIM, KTÓRZY CHCĄ ZROBIĆ PRZYJEMNOŚĆ BLISKIM, MIESZKAJĄCYM BARDZO DALEKO. KWIATY I MASKOTKA DOSTARCZONE. JEDYNY PROBLEM, TO OPÓŹNIONE PRZESYŁKI I CZASAMI WYDŁUŻONY CZAS KONTAKTU Z OBSŁUGĄ W RAZIE PYTAŃ… Read Full Review

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★★★★★

“Really pleased - super service from FloraQueen!”

Written on: 07/09/2014 by KelseyMcCollum (1 review written)

I had arranged a same-day flower delivery online for a friend of mine in France for her birthday. Not only were the flowers delivered when they said they would be, but the florist called my friend and asked if she'd like to talk in English (presuming that, because her name was English and my order was from England this would be her home language). My friend was really impressed with this small touch (given that she's only just learning French) and the fact the florist called to arrange a… Read Full Review

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★★★★★

“Exceptional Service...”

Written on: 06/09/2014 by 483Brooks (1 review written)

I placed an online order from the UK with FloraQueen on Friday, wishing to have a delivery sent to a hosptial in Australia for Monday. Last minute, the day after the order, the family member was let out of the hospital. I enquired through my online account if the delivery address could be amended to their home address. FloraQueen promptly wrote back (within fifteen minutes)and changed the order details. It was such a comfort to know that it was taken care of. Wonderful service and beautiful… Read Full Review

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★★★★★

“Customer Satisfaction comes First”

Written on: 05/09/2014 by 353McMahon (1 review written)

I would like to thank the team of flora queen for going one step ahead and making sure my loved one receives their gift even when the courier company messed up. I had given hope but they made sure to provide a complimentary order with the same flowers so that i can get a smile to my friend's birthday! Great site to order good quality flowers in a timely delivery… Read Full Review

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★★★★★

“Thanks for making a day special”

Written on: 01/09/2014

Lovely bunch of flowers which made a special occasion for a member of my family overseas memorable. Flowers were as they were in picture and delivered on day and time. Ordering on line was easy and steps for the order was easy to follow. Sure to use Flora Queen again… Read Full Review

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★★★★☆

“Review from Dublin, Ireland”

Written on: 31/08/2014

I sent a bouquet of flowers to my sister in law and her husband for their anniversary. The flowers arrived on time and she said that they were beautiful. Thank you very much. … Read Full Review

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★★★★☆

“Great service ”

Written on: 29/08/2014 by Adiqayum (1 review written)

I ordered two flowers from FloraQueen to be delivered to Morocco. Found the order process quite simple (though the site asks for a lot of detail for the recipient). I am actually most pleased with the customer service department. I had to cancel one of the orders on the last day of scheduled delivery, so i contacted the CS department with the hope that they could do something about it. And they did! They held onto my order and i was able to send the flower to someone else than i initially… Read Full Review

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★☆☆☆☆

“Avoid dreadful company”

Written on: 29/08/2014 by Nicholsondw234 (1 review written)

Booked a delivery to France. It did not arrive, they claim they tried to contact us, they did not. Now refusing to refund. Disgusting customer service refusing to accept any responsibility and no respect for customers feelings. It was very embarrassing when the delivery did not arrive as they were for an important occasion… Read Full Review

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★★★★☆

“Sunflower Bouquet & Vase”

Written on: 28/08/2014 by hxTempleton66 (1 review written)

I ordered the above bouquet & vase to be delivered to my friends in Japan. I was extremely impressed to receive a phone call to tell me the date of delivery had to be changed by one day due to the availability of the flowers and to ask if this was acceptable and if not I would receive a full refund. The bouquet was delivered and meant the world to my friends. It was sent for the saddest of reasons because their premature son lost is fight to stay with us at just 6 days old - and Sunflowers… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 26/08/2014 by beckywykes (1 review written)

I ordered flowers to be sent to my partner for her birthday while she was away on holiday in Majorca. the flowers did not arrive on the her birthday - they said they tried to call the contact number given but no calls or missed calls were recieved. Then 5 days later they sent a message saying the flowers had been delivered...but my partner had already left Majorca and flown back to London. So she never recived the flowers. After asking 3 times for one of the customer service team to call me… Read Full Review

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★★★★☆

“Overall very good and mistake corrected”

Written on: 25/08/2014 by dqCurran103 (1 review written)

I was very happy with the communication which was great with quick responses and my mum said the orchid I ordered was the most beautiful she has ever seen... The only dissapointment was that the orchid was delivered on a wrong date as it was important for me to have the order delivered on a specific day and the orchid was very expensive, but as the local florist promised to correct the mistake and to deliver the orchid again on a correct day, I am overall very happy with Flora Queen and will… Read Full Review

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★☆☆☆☆

“Don´t trust the service. Wont deliver.”

Written on: 19/08/2014 by GuilhermeMayerhofer (1 review written)

I thought it would be a good idea to purchase some flowers for a friend i met in a trip. When i searched google for a online company that provided that service the first one appeared was Flora Queen. Asked my friend for her adress under the idea that i would send her a post card ( not to spoil the surprise ). By the end of the day i sent her a message asking if she got my " postcard". And she did not. To bad for me to trust in an online company. What happened was that i sent an email askying… Read Full Review

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★★★★★

“Fantastic & Excellent Service”

Written on: 18/08/2014 by Law1951 (1 review written)

Live in the UK and wanted to send Flowers to my friends in France. I went on line and found Floraqueen and followed their website instructions. It was excellent and easy to follow. I was able to see the different flowers made up and there were different sections to view for example to say Thank You, Funerals, friendship, love etc and the display was very good for you to see and choose the flowers you want. I chose White Lillies & Daisies etc and my friend was delighted with them, she said… Read Full Review

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★★★★★

“Beautiful Flowers & Excellent service”

Written on: 16/08/2014

Living in the UK I wanted to send my friends flowers but they lived in France & so decided to look on the internet. I searched on line and found Floraqueen and completed the very easy online order. It was very straightforward and simple and I was able to see the flower ranges and colours and the prices, and even suggestions for various events for example flowers for anniversaries, funerals, thank you flowers etc and found the website excellent and easy to use. At the time I was on their French… Read Full Review

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★☆☆☆☆

“Very Upsetting”

Written on: 12/08/2014 by lyanania (1 review written)

1. The flowers were finally delivered after 2 days and after sooo many emails contacting Floraqueen. 2. The flowers were nothing at all like the ones I ordered. Thus what is the use of having this website with all the pictures if customers in the end are unable to select their choice? 3. The substitutes were limited to only 2 flowers, which is obviously very upsetting. Floraqueen should probably revise on who should be their contracted local florist. Or probably they are not even florist at… Read Full Review

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★★★★★

“Great Company”

Written on: 08/08/2014 by patymac1948 (1 review written)

I placed two seperate orders with FloraQueen, one of which went to a small Austrian village. Both arrangements arrived on time and were beautifully done. I am in San Diego, CA so was a little worried about using an online company to send something to Europe. The whole process couldn't have been easier. Their website is easy to navigate and their follow up service was great. I will definitely be using FloraQueen again for my overseas flower orders… Read Full Review

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