Fine Flora Reviews - www.fineflora.com

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★★★☆☆
3.0 / 5
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Latest Reviews

★☆☆☆☆

“Useless ”

Written on: 08/03/2016 by 498Humphrey (1 review written)

Expensive and failed to delivery on Mother's day. Living abroad and not being able to visit my Mother on this special day, I put my trust in them. I note from many other reviews this is common practice, and refunds are not forthcoming. Use Interflora next time or another company… Read Full Review

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★☆☆☆☆

“Do not use this comany.”

Written on: 04/02/2016 by Bentley1963 (1 review written)

Delivery never arrived, no refund, little to no communication from the company. No contact number to call. AVOID!… Read Full Review

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★☆☆☆☆

“dreadful service”

Written on: 17/12/2015

I ordered flowers,a specific date was requested and acknowledged. No delivery was made, eventually a response to my email chasing it but with no apology. Will never use them again… Read Full Review

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★★★★★

“Beautiful flowers appreciated”

Written on: 10/12/2015

I recently arranged for flowers to be sent to a relative who is very sick in the hope they would cheer her up. The day they arrived I received a call from her husband to say they were beautiful and she had appreciated them. Somehow, flowers convey more than words. I know that there are a lot of flower companies out there, but I have found your service to be reliable and I've always had positive remarks from the recipient. So, I would just like to say ' THANK YOU' - your flowers meant a lot… Read Full Review

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★☆☆☆☆

“Very poor service and no response to complaint”

Written on: 05/09/2015

I ordered flowers and chocolate to be sent to my sister as she came out of hospital, a specific date was requested and acknowledged. No delivery was made, no response to my email chasing it and I can't find a phone number to complain on. Will never use them again… Read Full Review

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★☆☆☆☆

“Not the flowers I ordered!”

Written on: 30/03/2015

Flowers arrived on time, but looked absolutely nothing like what I'd ordered! What's the point in offering a product if something completely different turns up? I ordered a spray with two particular flowers in it, as my mum loves them and neither were included. It's like ordering a pair of blue jeans and a white shirt turns up instead. I never write reviews, but felt compelled to in this case to deter anyone from ordering through this website. Rubbish… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 29/03/2015 by Jomann (1 review written)

A totally unprofessional company.. I ordered two lots of flowers to be delivered. Both arriving a day early, better than late but not what I asked for. The picture they display on their website was nothing like what they were. A completly false advertisement. Communication was terrible. I emailed a complaint along with a picture of the pathetic excuse of a bunch a flowers. They took days to reply and all I got was "those flowers can look a bit droopy". It was more the concern there were only 4… Read Full Review

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★☆☆☆☆

“terrible service”

Written on: 22/03/2015 by McCabewj419 (1 review written)

I ordered two bunches of flowers for mothers day one bunch arrived three days early and one bunch didn't arrive until Monday teatime completely missing mothers day ..I contacted the company by email as no number available a tiny email back to we'll you got them now what's the problem I have since written a longer email and surprise still no reply showing service… Read Full Review

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★★★★★

“Freesias”

Written on: 12/02/2015

The flowers were beautifully packed and arrived safely. The freesias themselves were tightly budded and have lasted incredibly well. I don't think I've ever had such top class freesias before. Excellent. Thank you very much indeed… Read Full Review

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★★★★★

“fantastic”

Written on: 13/11/2014 by Foley341 (1 review written)

i bought flowers for my auntie about three times from you and they were brilliant and the service was great as well thank you… Read Full Review

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★☆☆☆☆

“still waiting”

Written on: 11/11/2014 by jay1899 (1 review written)

I odered flowers for delivery today my mum birthday still waiting but after reading the reviews not holding my breath... I will write another review tomorrow as still time for them to arrive… Read Full Review

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★☆☆☆☆

“Anniversary Flowers”

Written on: 14/09/2014 by Owenbk87 (1 review written)

I paid £26.00 for a bouquet of flowers for a 60th Wedding Anniversary advertised as 50% extra free. The quantity of flowers was a joke! It looked like a £5.00 buch you could buy from the supermarket. It was nothing like as shown in the advertisment, and there was no green foliage either. Customer services responded after I sent a photo by saying that the bouquets were small because the flowers were picked fresh from Guernsey! I explained there couldn't have been 50% extra free, but they… Read Full Review

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★★☆☆☆

“Disappointed!”

Written on: 21/08/2014 by Brewerbj1974 (1 review written)

Flowers were bought for our anniversary, they were on special offer, 50% extra free. I hate to think how small the bouquet would have been otherwise! 3 carnations ,2 lilies, 2 freesia, 2 chincherinchee and three other stalks that I don't recognise. My husband's comment when I opened the box was"is that it?". He was very disappointed with what I received for the money he had spent. I received them on 13.8.14 ,sent an email saying how disappointed we were with the flowers on the 14th and as of… Read Full Review

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★★★★★

“Flowers for friends.”

Written on: 10/07/2014

I wanted to thank friends for a great Sunday lunch enjoyed in their garden. Our friends received their flowers and said they were beautiful and a lovely surprise. So I just wanted to thank you for such good service, as they even arrived a day early! I like the fact that points count towards your purchase so of course, whenever I want to send flowers I always use Fine Flora. … Read Full Review

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★★★★★

“A thoughtful gift, much appreciated”

Written on: 09/04/2014

A year's supply of flowers was a fantastic family birthday present and I have received four bouquets so far; the flowers are beautiful and arrive well packed and very fresh. They last longer than most flowers and the freesia, a sentimental favourite of mine, bring back happy memories of a much loved mam. Thanks to my family and to Fineflora for excellent service and beautiful flowers… Read Full Review

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★★★★★

“Beautiful”

Written on: 29/03/2014 by Stamps5 (1 review written)

I ordered a bunch for my mum for Mother's Day, they've arrived and are truly amazing! Really fresh and really nicely arranged. This was my first order but I'll definitely be back! Thank you. Tony Stamper… Read Full Review

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★☆☆☆☆

“beware.”

Written on: 10/03/2014 by AdamHarvey (1 review written)

They send flowers not as described; they were cheap not as ordered. Customer service was rude. Be really careful with this company they stated what they send does not have to be as described; why would you pay for something that arrives and is not as purchased! Cheap flowers costing less than £10 sent but charged me over £50 spent. Absolutely disgusted by this company… Read Full Review

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★☆☆☆☆

“Disgusting - They Ruined Valentines Day”

Written on: 14/02/2014 by AlexBland (1 review written)

Ordered for Valentines Day, Flowers received were not as pictures, all the roses and lilies that were pictured were not in bouqet cheap chrysanthemums. Customer service rude and unhelpful. What was received looked worse than a £10 Bouquet at Tesco's… Read Full Review

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★★★★★

“Great Service, Beautiful and longlasting flowers”

Written on: 26/11/2013

Living in the USA, I appreciate the online ease of ordering flowers for both my Mother and Mother-in-Law for their special occasions ~ They are always delighted with their bouquets… Read Full Review

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★★★★☆

“A message of thanks.”

Written on: 27/08/2013 by Nita.K (1 review written)

Despite recipient's unforeseen hospital treatment causing delivery problems the flowers she eventually received were absolutely perfect and gave her enormous pleasure. Sally dealt with this order with sympathy and efficiency. I would not hesitate in recommending fineflora… Read Full Review

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