Easy Flowers Australia Reviews - www.easyflowers.com.au

★★★☆☆
3.0 / 5
116
50% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Easy Flowers Australia www.easyflowers.com.au - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Disappointed”

Written on: 01/12/2016 by michael7747 (1 review written)

A bit cheesed off that the flowers I ordered as presented had to be changed cause they weren't available. I bet that happens a lot...right? Hmmmm. Also thanks for all the annoying spam mail I'm now getting in my Inbox. I know it's your business as it's a new email address & I haven't given out the details to anyone but you. Started the day after I ordered the flowers. Use you again? Don't think so. Cheers… Read Full Review

Report this review
★☆☆☆☆

“Don't believe the photographs in the advertising !”

Written on: 05/10/2016 by Janiyahj1988 (1 review written)

I have used this company on at least three occasions. Never ever had any feedback from recipients. Now I think I know why... I recently sent flowers to another friend and the friend sent me a photograph. I was mortified. The arrangement looked like it had been constructed by a five year old or by me a 55 year old with no floristry skill. The correct number of flowers were there for sure but the arrangement showed no skill at all. It looked sparse and the green fill looked awful. The roses… Read Full Review

Shemz's Comment

Written on: 18/10/2016

I have also had same issue. Not impressed at all! And the response from customer service was not acceptable!

Reply to this comment

Shemz's Comment

Written on: 18/10/2016

I have also had same issue. Not impressed at all! And the response from customer service was not acceptable!

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“NEVER USE THEM”

Written on: 30/09/2016 by Holtya379 (1 review written)

Ruined my daughters birthday. Sparse poorly arranged flowers. Extremely disappointing. Don't use this company… Read Full Review

Report this review
★☆☆☆☆

“They ruined surprise ”

Written on: 24/09/2016 by Mummo (1 review written)

I am completely disappointed and upset in this companies service and attitude. Placed an early order to surprise my daughter in NT for her birthday asked for special delivery time never heard back until half hour before they needed to be delivered saying he wouldn't get there in time extended the deadline to 3pm when she finished work they were to be a surprise forget that I then had to ring my daughter and tell her as they now had to be delivered to her home she had to wait for them and… Read Full Review

Report this review
★☆☆☆☆

“NEVER EVER GIVE YOUR MONEY TO THIS COMPANY”

Written on: 21/09/2016 by Colliersl430 (1 review written)

My friend LIVING ABROAD, just spent her hard earned money, lovingly sending me the most dismal bunch of flowers Ive ever seen. 3 pink roses half dead wired to hold up their poor dead heads, a palm leaf definitely dead and yellow, and motley green mini chrysanthemums.The only thing looking fresh were 2 stalks of unopened lilies,and the green leaves which made up 2/3 of the bunch. The nasty pink cello wrapping had thin cheap dark brown curly ribbon.The most unstylish bouquet imaginable.It looks… Read Full Review

Report this review
★☆☆☆☆

“Buyer Beware. Items not as pictured or paid for”

Written on: 17/09/2016 by Boylewt89 (1 review written)

Terrible value for money & poor customer service. I spent over $100 for flowers and chose $80 worth of Upgrades and selected the Vase to be included. Flowers were delivered in a box with a sponge and they told me to tell my disappointed grandmother who was expecting a vase that a box is a container and you can still water the flowers so it's the same as a vase. I explained that they aren't because a Vase is a gift that can be kept and used after the flowers have died but they didn't care… Read Full Review

Report this review
★☆☆☆☆

“I dont even want to give i 1 star”

Written on: 19/07/2016 by Marquesz239 (1 review written)

the quality of the flowers were absolutely terrible, i could have got nicer flowers by walking in Woolworth's and collecting a bunch yet i paid $200 for them, and this isn't the first time i have got terrible flowers from them. DO NOT USE EASYFLOWERS, they are cheap and have no idea how to do a nice bunch of flowers. absolutely disgraceful!!!!!!!!!… Read Full Review

Report this review
★☆☆☆☆

“Overpriced, unopened duds with bad customer service.”

Written on: 06/07/2016 by Chavezre470 (1 review written)

Ordered an expensive bunch of flowers which were delivered unopened, sad looking and in pretty uninspiring package. When asked for my review I told them as such and they said that is the standard. Do not order from them!… Read Full Review

Report this review
★★☆☆☆

“Did not deliver on time”

Written on: 14/05/2016 by DebbieHeuvel (1 review written)

I ordered Easter flowers 2 bouquets, was told on the website delivery would be Easter Saturday, they were not delivered until the Tuesday after. Emailed a query to Easy flowers and never heard back from them! Will not use again. I was also charged for two deliveries even though both bouquets were to the same address… Read Full Review

Report this review
★☆☆☆☆

“Never use them”

Written on: 12/05/2016 by 436Klein (1 review written)

A small boxed arrangement of damaged short off cuts dead flowers arrived for Mother's Day in Hobart. Would have been better to buy a bunch from a roadside vendor. Absolute waste of money would never recommend them. What sort of quality review do you do upon your suppliers you are a joke rip off merchants… Read Full Review

Report this review
★☆☆☆☆

“Easy flowers total ripoff”

Written on: 10/05/2016 by Smokey1958 (1 review written)

My Daughter ordered flowers and wanted something nice for her Mother for Mother's Day . I sorry to say The flowers sent were a total ripoff , we had used them and had been good but this time my Daughter was ripped off Paid $200 supposed upgrade Make you know what you getting , we will never use again Customer service pathetic… Read Full Review

Report this review
★☆☆☆☆

“Never arrived”

Written on: 04/02/2016 by Hurst448 (1 review written)

As the title says the flowers didn't arrive. When I finally got a hold of someone they organised to have them redelivered... They didn't arrive either.  DO NOT ORDER and my thing from these people. I was left looking like a jerk when my gift didn't arrive. Don't make the same mistake. Stick to trusted companies not these people who offer discounts for overpriced products. What a dodgy company! When you order online a certain amount of trust goes into the process. These guys are what rattles… Read Full Review

Report this review
★☆☆☆☆

“No flowers, no refund! ”

Written on: 01/02/2016 by Boro74 (1 review written)

Still waiting for my wife's flowers to turn up! Do not use this company if you want to get someone you love or even just like, flowers. They don't turn up, then there's no way to email them, and when you look at there small print, you can't get a refund, but they'll give you your delivery money back! Even though they have not delivered anything (this is real, not a joke)!! Stay well clear, I'm gutted!… Read Full Review

Report this review
★☆☆☆☆

“Do not shop here! Dead flowers and horrible customer...”

Written on: 01/02/2016 by LawsonHackett296 (1 review written)

Flowers arrived dead and they won't re-send or give money back and they don't even deliver next day, despite their website stating they do and they don't honour their own discounts!!! The WORST customer service I have ever experienced. When I politely sent an email to ask for help, I was told I received 30% off so no discount would be applied. But they didn't even honour their own discount code. I then told the lady this and she said she couldn't do anything and for me to 'have a nice day!'… Read Full Review

Report this review
★☆☆☆☆

“HORRIBLE FLOWERS DELIEVERED AND HORRIBLE SERVICE”

Written on: 27/11/2015

WORST EVER! HOW DO I POST A PHOTO OF THE HALF DEAD POOR QUALITY FLOWERS THAT ARRIVED THIS MORNING FOR $118.00 SPENDING A TOTAL OF $187.00 . I WAS TOLD THE QUALITY CONTORL TEAM WOULD LOOK INTO THIS IMMEDIATELY AND RESPOND TO EMAIL AND HAVE NEW FRESH FLOWERS DELEIEVRED. I COUD NOT EVEN GET A REPLY OUT OF THEM. YOU CANT CONTACT THEM OVER THE PHONE EITHER. I SENT THE PICTURE AND HOW DIASSAPOINTED I WAS AND COULD NOT EVEN GET A REPONSE FROM QUAILTY CONTROL WITHIN AN HOUR. DO NOT USE THIS SERVICE… Read Full Review

Report this review
★☆☆☆☆

“bad”

Written on: 16/10/2015 by Hebarazouk (1 review written)

I have ordered flowers to my boyfriend for our anniversary to a very famous location to his office and he didn't get anything and no one called him… Read Full Review

Report this review
★☆☆☆☆

“Late Flowers”

Written on: 03/09/2015

After ordering on line at approx 9.30 AM,Received Message at 3.00 PM, then rang to be told can't deliver today will tomorrow be okay....Not good enough. hence cancelled flowers..very disappointed would not recommend your company to anyone,so ordered over phone direct with florist much safer way… Read Full Review

Report this review
★☆☆☆☆

“Not impressed. Terrible customer service”

Written on: 05/08/2015 by AshtonMuir (1 review written)

Ruined a perfectly nice surprise. My bf ordered me flowers 3 days before the organised delivery date and asked for the flowers for me to be delivered between 6am and 4pm as i would leave for work and not return for two days. He spoke to them the day before and they said they would delivered @ 3:30. The day of delivery @ 3:45 my boyfriend had to call me and tell me to wait at work for the flower delivery. 45min of me waiting and 2 phone calls to easy flowers asking where the flowers were and… Read Full Review

Report this review
★★★★★

“Absolutely fantastic customer service!”

Written on: 21/07/2015

For my anniversary, I ordered some roses to be delivered to my partner. I was very anxious and apprehensive that the flowers would be delivered on time. However, since I was able to chat online with a staff member, they assured me that they will do their best to have the flowers ordered before 3pm. My partner received them and I would like to thank the team for their efficiency and great customer service that made this happen!… Read Full Review

Report this review
★★★★★

“Fabulous service”

Written on: 17/07/2015 by Lea5 (1 review written)

This is the second time I have used Easy Flowers and both times product and delivery times were excellent. Flowers delivered were absolutely beautiful… Read Full Review

Report this review
overview