Easy Flowers Australia www.easyflowers.com.au Reviews

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★★★☆☆
2.6 / 5
From 19 reviews
36.8% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Latest Reviews

★☆☆☆☆
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“NEVER AGAIN!”

Written on: 18/05/2013 by jinny_g (1 review written)

Used to be a loyal customer, but last order was horrible and their customer service team were not helpful. After Mother's Day they got a heap of bad feedback on their Facebook page for missing orders so they disabled the ability for customers to post which shows how much they value feedback. Here is a comparison of the flowers (click links for pictures) The advertised flowers: Easyflowers.com.au/images/products/273x410/227.jpg The last flowers were just greenery and not worth $90. Their... (read more)

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★☆☆☆☆
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“Did not delivar on Mothers Day”

Written on: 13/05/2013

Paid $100 for flowers to be delivared on mothers day. They claim flowers were delivared but no flowers arrived. When I called the following day the customer service representative was awful and tried explain she could not do anything about it. When her manager got on the phone she said she would see if the florist would agree to re delivar the flowers again. It was the worst mothers day it was awful. I would never use the company again nor would I recomend anyone using them. (read more)

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★☆☆☆☆
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“Don't fall for the upgrade”

Written on: 21/02/2013

I ordered flowers for my wife. I thought it would be good to include one of the extras on offer, so i ordered a box of chocolates. They charged me but never delivered the chocs. I feel like a bit of a sucker. (read more)

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★★★★★
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“Easy, wonderful, fast!”

Written on: 18/01/2013

I needed to send flowers to my Aunty in Hospital. Easy flowers promised same day delivery...and they delivered! Easy to order, fast delivery...to her ward...brownie points to me! Thanks EasyFlowers! (read more)

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★★★★★
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“Made mums day”

Written on: 18/01/2013

We live in Adelaide and mum had op in Sydney. Hated not being there to help and support for op and recovery. The flowers just made us feel like let her know we were thinking of her. We don't usually do things like that, so would definitely surprised and so colourful and bright. So easyflowers really made her day. They easy for me to order and pay for. They were well priced and had a 'happy hour' which allowed me to save on the flowers what I paid for delivery, they were quick and exceeded... (read more)

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★★★★★
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“Easy web site and prompt service”

Written on: 14/01/2013 by MadhuVasu

The one thing I noticed with Easy Flowers is that their web site is not cluttered with too much information. The web site is easy to search and choose the right product. And of course, they deliver when you want it (time specified) and where you want it. Very prompt service. (read more)

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★★★☆☆
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“Bernice flower arrangement”

Written on: 07/01/2013 by merrilyn

Having viewed the photo of the Bernice arrangement on line I was disappointed to see the actual arrangement at the funeral. Although I recognised the arrangement, I thought it was a meagre number of flowers with spaces where more flowers should have been placed to look like the one displayed on line. (read more)

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★★★★★
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“I am so pleased with the service this company has...”

Written on: 14/06/2012

I am so pleased with the service this company has given. Having ordered flowers from the UK to send to my mother in Tasmania I was slightly worried that they may not get there. Mum was thrilled with them and I am happy. I shall use Easy Flowers Australia again. Thanks (read more)

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★★★★☆
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“Ordered my flowers on line to my sister who has moved...”

Written on: 15/05/2012

Ordered my flowers on line to my sister who has moved from sydney to Lennox Head and who needed a pick me up as she was missing all her family and friends. Ordered one day delivered the next day without any problems. They were soooo lovely my sister said they made her feel happier. Thankyou. (read more)

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★★☆☆☆
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“NO DELIVERY FOR MOTHERS DAY ”

Written on: 13/05/2012

I ordered a box of flowers, they didn't deliver , WASTE OF MY TIME ! + they took my Money , THIEVES ! would never recommend these rude people to anyone . (read more)

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See next 10 reviews Showing 1 - 10 of 19 Reviews
★☆☆☆☆
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“No valentines flowers for me :(”

Written on: 15/02/2012 by mypandaabear

Disgusted with this company, expensive arrangement wasn't delivered on valentines day, and customer service refuses to return my calls...because they are too busy. Emails unanswered, 4 calls not returned. (read more)

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★☆☆☆☆
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“WORST SERVICE- NEVER DELIVERED FOR VALENTINES DAY!!”

Written on: 15/02/2012 by kirralee89 (1 review written)

My partner organised flowers a week ago to be sent to me at work for Valentines Day.. I waited until after 5pm and they never came. He tried calling them but the number was busy and then closed after 5pm. When he spoke to them today they showed no remorse and had the worst attitude and no real explanation as to why! He got a refund because of course didn't want to give them any of his money. Seriously, if you offer a service, then you should deliver! Especially Valentines Day of all days!!... (read more)

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★☆☆☆☆
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“Appalling Customer Service”

Written on: 14/02/2012

Placed order online for my friends 30th that lives in WA, I’m in Victoria. No mention that vase in picture WOULD NOT be included until after I had paid and received e-mail confirmation of order where I was then advised to call if I wanted to add the vase at an extra cost, ridiculous! Called on delivery day to find out when flowers would be delivered, was told 30 minutes, then 1 hour, 4 hours later the flowers were delivered. Was sent a picture of the flowers by my friend and they look... (read more)

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★☆☆☆☆
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“Fail to deliver on valentines day”

Written on: 14/02/2012

Thought I would spend my money with an Australian company to purchase some Valentines day roses to be delivered this year... big mistake. Received the "Sadly, due to circumstances beyond our control, we have been advised that your order could not be delivered" Just what you want to hear at 2pm on Valentines day, aren't florists prepared for their biggest day of the year??? Is it really that hard??? Fingers crossed I actually get my money back.. Why didn't I just use interflora or the... (read more)

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★☆☆☆☆
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“ORDERED FLOWERS FOR MOTHERS DAY FROM 'EASYFLOWERS', ...”

Written on: 09/05/2011

ORDERED FLOWERS FOR MOTHERS DAY FROM 'EASYFLOWERS', ARRIVED A DAY LATE,,,VERY POOR QUALITY, NOT WHAT I ORDERED, THE LOCAL FLORIST SAID 'EASYFLOWERS' SAID ORDER WAS FOR $51,,,I PAID $119 ALL UP!! THEY ARE A COMPLETE RIPPOF!! (read more)

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★★★★★
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“My name is Brian.im from Scotland,and i have only used...”

Written on: 11/04/2011

My name is Brian.im from Scotland,and i have only used Easyflowers twice,both times to send flowers to my sister in Oz,and i have to say,that on both occasions,flowers were delivered on time and that my sister was very very happy with what she recieved.
Overall,i highly rate Easyflowers and will never hesitate to use them again in the future.
That you Easyflowers for your prompt service and beautiful Flowers that were delivered.
Yours Faithfully
Brian Owenson. (read more)

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★☆☆☆☆
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“Ordered tulips for my wife (wedding anniversary) and...”

Written on: 24/09/2010

Ordered tulips for my wife (wedding anniversary) and got them but nothing like the picture on the website. If i wait 2 more days maybe they'll open up and we'll see real flowers otherwise it was just a bunch of green sticks. Never heard from them when I complained. It's a total rip off and disappointment...don't waste your money. Do your research before choosing a provider. (read more)

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★☆☆☆☆
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“worst online buisness i've ever used. ordered flowers...”

Written on: 12/05/2010

worst online buisness i've ever used. ordered flowers for mother's day. she never got them. customer service dealing with the issue was hopeless. really pathetic. (read more)

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★★★★★
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“amazing, I finally found a florist website near my...”

Written on: 03/10/2009

amazing, I finally found a florist website near my region, I am from Indonesia, and this website are from Australia region, we are a close neighbor. I think there a no way this website doesn't available to send my order to my country Indonesia, by the way the website are works very good. all the tools inside the website are works fast, I dont have any difficulties to open the website and see all the options of the flower that I want to see.. I should put this website in my bookmark, in case... (read more)

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