Marks & Spencer Flowers /flowers Reviews - www.marksandspencer.com

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Media Gallery for Marks and Spencer Flowers www.marksandspencer.com/flowers

Marks and Spencer Flowers www.marksandspencer.com/flowers

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★★★☆☆

“Disappointed with flowers arrangement”

Written on: 30/08/2014 by Richard12g (1 review written)

Received strawberry and cream bouquet today for my wifes 65th birthday to say I was disappointed is being mild. The display was nothing like the photo on line . Thete was not the amount of flowers in the box. I apreceiate that some where in bud but the whole of the bouquet was very scrawny. Will.not be ordering ftom M&S flowers any more… Read Full Review

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★★★☆☆

“Flowers arrived separate from gift by 9 hours!”

Written on: 07/04/2014 by burnthouse (1 review written)

I ordered a bouquet of flowers for my wife's birthday on 18 March for delivery on 26 March. Plenty of notice. The web site invited me to include an additional gift and I chose a bottle of champagne. I filled in a gift card and paid up. At just before 0800 on 26 March a van stopped outside the house and delivered the champagne. The driver wanted a signature but no gift message and no flowers. A plain package for the wine also. I waited patiently all day until 1745 when my wife noticed a… Read Full Review

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★★★☆☆

“not interested in complaint”

Written on: 20/01/2014

i contacted Marks and Spencer twice with complaint at the condition of the flowers i received before Christmas. No response… Read Full Review

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★★★☆☆

“not as described”

Written on: 06/05/2013

I ordered alstroemeria abundance flowers to be sent to a relative who had a bereavement. I did not want 'funeral flowers' nor gaudy birthday flowers just something femanine and delicate to help her day.and chose lavender coloured alstroemeria abundance as shown What arrived was nothing like those advertised being darkish cerise wine colour mix. totally inappropriate and I am extremely cross and disappointed with Marks and Spencer. I would never order flowers from you again and certainly… Read Full Review

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★★★☆☆

“Poor delivery service”

Written on: 06/04/2013

A relative who has recently celebrated her 100th birthday naturally was sent flowers by several people.... after all, what else can you give a 100 year old? The Marks & Spencer delivery driver told neighbours that he was not allowed to lift the flowers out of his van, but was persuaded that on this occasion the recipient could not be expected to collect them herself. What sort of a service is that! I wonder who lifts them into the van in the first place. Unbelievable!! To their credit, when a… Read Full Review

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★★★☆☆

“M&S Flower delivery...”

Written on: 09/08/2012

I have ordered M&S flowers for delivery in the past and the service has been good. The flowers a little lame but otherwise very good. This one time I find out that the person they are being delivered to will not be around to take the order as they were going on holiday. 24hrs before I call as soon as I can after being told, for M&S not to deliver the flowers. Unfortunately the flowers have been sent to the courier. M&S have no details of the courier or where they exactly are. I have asked… Read Full Review

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★★★☆☆

“RUBBISH DELIVERY COMPANY ”

Written on: 15/03/2012

WE GOR FLOERS SENT TO US AS AMOTHER'S DAY GIFT. BUT THE COURIERS HANDLING THE DELIVERY RUINED THE BOQUET. BHE BOX WAS WRECKED DUE TO TO UPSIDE DOWN STORAGE. COMPLAINTS WERE NOT HEARD OR DEALT WITH ANY COURTSY. M&S WERE ONTHE HAND REASONABLY GOOD… Read Full Review

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★★★☆☆

“no orchids in bouquet as per photo on line. ”

Written on: 23/02/2012

The photo online showed orchids but there were none in bouquet. First bunch had 3 Proteas and a lot of twiggy heather type greenery. They sent another which had better greenery and one spray of heather with magenta flowers. Still no orchids and no note to say they were unavailable which might have helped. Do not order South African bouquet. It is really boring but was a gift so I cannot complain any more. Delivery quick as promised… Read Full Review

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★★★☆☆

“I've used M&S for flower deliveries several times....”

Written on: 24/02/2011

I've used M&S for flower deliveries several times. Very hit and miss. Condition of flowers and packaging can be disappointing. Latest complaint is that the gift card is difficult to locate in the packaging and the printing so small that it's almost unreadable… Read Full Review

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★★★☆☆

“We were dissapointed, we chose some really nice...”

Written on: 01/05/2010 by sclarke82 (2 reviews written)

We were dissapointed, we chose some really nice flowers from thew website for our dear friend but the real thing looked disspaointing, we used Marks and Spencers as they are known for quality, we believe this side of their shopping experience let's them down.
Will use local florist in future… Read Full Review

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