Marks & Spencer Flowers /flowers Reviews - www.marksandspencer.com

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Media Gallery for Marks and Spencer Flowers www.marksandspencer.com/flowers

Marks and Spencer Flowers www.marksandspencer.com/flowers

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Latest Reviews

★★☆☆☆

“Pink Orchid”

Written on: 16/05/2016 by 86Black (1 review written)

Orchid arrived with tear in one leaf and mark on another. Flowers looked a bit sad and definitely not the quality one would expect from M&S. When I rang they offered a £5 gift card. The plant was £45 and when it is sent as a gift you would hope it to be in first class condition, not a reject. They then agreed to send a replacement which was in very good condition and different altogether from the first plant. Well done M&S on your second attempt but it should have been right first time… Read Full Review

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★★☆☆☆

“60th roses gift”

Written on: 06/05/2016 by Chacek243 (1 review written)

White m&s roses sent to restaurant by friend as she could not attend party all bruised and brown plus 4 droopy heads awful. They look terrible in vase would not recommend. Product awful and I feel bad as my friend would not have given me flowers in that condition… Read Full Review

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★☆☆☆☆

“Diamond Wedding Anniversary”

Written on: 06/04/2016

Ordered the classic roses in hot pink looked beautiful in the book 35 roses from red to pink, ordering in the store was an experience in its self took over 45 mins. I wanted them sent to the Imperial Hotel at Torquay as we were all staying there for the weekend, duly delivered on the day (I thought perfect) until they appeared in the room 5 broken and hanging the rest were all brown around the edges, they were put into water immediately on arrival by the hotel staff, but unfortunately died… Read Full Review

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★☆☆☆☆

“Dead!!”

Written on: 28/03/2016

ordered Longi Lily for a special gift - arrived dead, not in water and in a plastic bag… Read Full Review

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★☆☆☆☆

“Birthday flowers not arrived”

Written on: 27/03/2016 by Janice1957 (1 review written)

Ordered my twin sister a flowers for her birthday, 3 days ahead of her birthday (website says order 6pm the night before and they are delivered- really don't think so). Flowers did not arrive. When I called M&S about this they could not be sent until 4 days later disgusting. Argued for com pension and they they would send a £10 gift voucher (I said what about compensation for my sister they said give her the voucher) unbelievable after much arguing they said they would give us both a £10… Read Full Review

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★★☆☆☆

“Wilting roses”

Written on: 15/03/2016 by AntonyPage353 (1 review written)

My daughter bought me a bouquet which looked beautiful. lasted 2 days then the roses drooped.Went online and florists say that the roses were cut and not put in water right away before I got them"I cut the stems and put them in water as soon as they arrived as I always do and now,1 week later they are dead and the other flowers are dying.The inter flora flowers sent by my son, look as fresh as when I got .Have checked online and there are hundreds of complaints of poor quality flowers from M&S… Read Full Review

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★☆☆☆☆

“Mother's Day Flowers”

Written on: 13/03/2016

My daughter who lives in New Zealand arranged for a bouquet of roses to be delivered on Mother's Day from Marks and Spencer. I followed the instructions about trimming etc. I am extremely disappointed that after only 1 day the flowers started wilting rapidly - what do I tell her?? Also, my son gave me a bouquet of tulips and they are equally disappointing - he has seen them! Do I tell them not to bother in future - they are very expensive… Read Full Review

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★☆☆☆☆

“embarrassing when i seen my mums flower.”

Written on: 13/03/2016 by KaitlynnWhite487 (1 review written)

unbelievable that 35 pounds gets u small bunch of weeds,dead flowers thats what my mother received from M&S… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 11/03/2016 by spotdowning10 (1 review written)

my daughter bought me mothers day flowers costing £25 by Wednesday most of the flowers were dead not what I expected from marks and spencer will never buy flowers there again… Read Full Review

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★☆☆☆☆

“Mothers day bouquet”

Written on: 11/03/2016 by 493Griffin-Alt (1 review written)

My daughter bought me a bouquet £28 for Mothers Day tha flowers especially the roses are now dead (even after following the advice) its a disgrace thatarks and Spencer are allowing the sale of thesepast their best' flowers. They have lasted 3 days !'… Read Full Review

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★★☆☆☆

“Mothers Day Tulip Box ”

Written on: 11/03/2016 by 475Murdock (1 review written)

Having used Marks and Spencers for several years to get flowers delivered to my mother on mother's day and birthdays - won't be using again. Flowers which were delivered last Sunday, 6 March 2016 were in a poor state, delivered by Yodel, very droopy and half dead, hardly the impression I was after. Apparently the flowers are no longer delivered in water, so the recipient is given an instruction card, telling them to trim stems, soak in water and so on! The whole point of sending flowers to… Read Full Review

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★☆☆☆☆

“mother's day flowers - totally shocking. ”

Written on: 10/03/2016 by BrennenEwing2 (1 review written)

Flowers from my son arrived at 4pm on mothers day from marks and spencer. They came in a box, the leaves on most of the flowers were wilting. The rose stems had two of the heads lying at the bottom of the box. The flowers on the stock were withered and there was no plant food included. Marks and spencer please look into this new way of delivering flowers the new no water way is just not working. I cannot bear to tell my son that his bouquet to me was just awful. He would be devastated and… Read Full Review

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★☆☆☆☆

“Absolutely dreadful”

Written on: 09/03/2016 by Powell7 (1 review written)

Purchased a £25.00 bouquet of flowers from my local store for my mother for Mothers Day. They did look lovely, roses and orchids all in a water filled container. I purchased them on the Saturday and gave them to my mother on the Sunday. They were fit for the bin by Monday morning. My mother was very upset to say the least. No response from M&S even after leaving two E-Mails… Read Full Review

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★★☆☆☆

“Autograph Borst Tulips”

Written on: 09/03/2016 by qwFournier1990 (1 review written)

My daughters sent these to me for Mother's Day paying £35. However a small bunch of different coloured tulips arrived. Good quality but half the amount of the advertised flowers. I have ordered roses for my mother they haven't turned up either on her birthday on 27th February or on Mother's Day 6th March. Dreadful service… Read Full Review

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★☆☆☆☆

“Disgraceful Floers”

Written on: 08/03/2016 by keLeach301 (1 review written)

No use complaint to M@S about the standard of flowers delivered on their behal Mother's Day Bouget described as large stunning They were neither and also fling I went into M&S to complain and they blamed the flower company I said M&S took my daughters money and told them to sort it as I had wasted so much time telephoning customer service For my efforts they are. Sending me ad a gesture of goodwill a £10 e voucher It is not good enough So many complaints about the standard of flowers and… Read Full Review

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★★☆☆☆

“mother`s day flowers”

Written on: 08/03/2016 by janet1kathleen (1 review written)

The roses sent, at great expense, by my daughter were way past their best and the wastage on the totally unnecessary packaging was appalling. My daughter would be so upset if she knew this, but you should know… Read Full Review

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★☆☆☆☆

“Lost flowers...”

Written on: 08/03/2016 by ConnerMcKee233 (1 review written)

Don't know where my Mother's Day flowers are. The delivery people have left them in someone else's porch (they've given us photo evidence of this mystery door so at least my husband should get his money back). Their office is closed until tomorrow. Very sad to know that they're wilting somewhere. Not best pleased… Read Full Review

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★☆☆☆☆

“Mothers day flowers”

Written on: 08/03/2016 by Lane28 (1 review written)

I have just received mothers day flowers from my daughters this afternoon.What a shame they are in terrible condition!They look nothing like the picture of them on the website(had to see how much M&S charged for such rubbish).They are wilted and the leaves are tatty.Label in box said 'Look no water',mmm think there should have been.Shame,I would have expected better from M&S.My lovely thoughtful daughters have wasted their money,but of course I can't say that to them can I!… Read Full Review

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★★☆☆☆

“Giftbag received 4/3/16”

Written on: 07/03/2016

 Gift bag received from my son late pm 4/3/16 after delivery to wrong address! Still lovely on receipt but six roses and leaves very wilted this morning and will definitely not last another day or so. Followed instructions to the letter but am extremely disappointed. Previous flowers from M&S have always been beautiful - what has happened?!!! … Read Full Review

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★☆☆☆☆

“Mother's Day surprise"”

Written on: 06/03/2016 by Hollowaytm193 (1 review written)

The surprise was no show. My daughter bought this for me which she really couldn't afford. She received a text from yodel saying that they had arrived..except they hadn't. Spent nearly one hour trying to get through to customer service with finally a limp apology. I will never use this service again… Read Full Review

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