Marks & Spencer Flowers /flowers Reviews - www.marksandspencer.com

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★★☆☆☆
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Media Gallery for Marks and Spencer Flowers www.marksandspencer.com/flowers

Marks and Spencer Flowers www.marksandspencer.com/flowers

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Latest Reviews

★☆☆☆☆

“Terrible, don't bother”

Written on: 16/05/2015 by mamaiaiaoa (1 review written)

Similar story as many others here.Husband offered flowers 2 days ago, followed instructions but already dying the next day, today almost all have heads down.Will claim refund and will forget M&S… Read Full Review

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★★☆☆☆

“mothers day flowers”

Written on: 22/03/2015 by Joelp419 (1 review written)

ordered mothers day flowers for mum to be delivered on mothers day ,they where delivered day before and left in porch . she rang to say the quality of flowers was awful and they died after 2 days , i rang marks and spencer and complained and they said they would send replacement to be delivered today but they arrived yesterday and where left in porch again wont be using marks and spencers again for flowers… Read Full Review

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★★★★★

“Long lasting”

Written on: 20/03/2015 by Firstline1 (1 review written)

I have had a kalanchoe since last September, and it is still thriving, all these months later. There are buds everywhere and it looks a picture of health. Wonderful… Read Full Review

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★☆☆☆☆

“Spoilt Mothers Day Present”

Written on: 20/03/2015 by BillBlogs (1 review written)

Roses & Phlox bouquet delivered on time but were of very poor quality. 3 Roses dead by next day and Phlox already dropping their petals. Rang local Marks & Spencer store who agreed to refund money paid. I have since bought other flowers with refund voucher but feel that Mothers day was spoilt. When someone has gone to the trouble to send a gift - the last thing you want to tell them that they were awful… Read Full Review

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★☆☆☆☆

“Mum Wright”

Written on: 19/03/2015 by Tylerp466 (1 review written)

Really disappointed with Mother's Day flowers. Delivery was good but no gift card enclosed. Poor quality flowers. Followed instructions exactly but roses past their best after 2 days and lillies not looking much better… Read Full Review

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★☆☆☆☆

“Mothers days flowers”

Written on: 18/03/2015 by 197Doherty (1 review written)

flowers did not look anything like flowers advertised....were very poor value for money..really disappointed especially as they were for mothers day...wouldnt use this service again.would not recommend to anyone else… Read Full Review

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★☆☆☆☆

“Mothers Day breach of contract”

Written on: 18/03/2015

Order placed in advance ... A telephone call to confirm delivery, and TWO email confirmations received from M&S that the flowers would be delivered on FRIDAY 13 MARCH... Mothers Day now past and NO delivery. Prior appalling service now confirms that this family will never use this service again. M&S seem to think that the answer is to provide a replacement ..... An evaluation of their service and contract with the public is well over due… Read Full Review

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★☆☆☆☆

“Poor delivery service”

Written on: 16/03/2015 by eiMaldonado300 (1 review written)

Delivery failed as recipient was out. Fair enough. No card left and no phone call to the number I had provided. Redelivered next morning and left on the pavement outside block of retirement flats by public path. Recipient was in but no contact and again, no phone call to the phone number I had provided.Could easily have been stolen. Pure luck they were found. Shocking service by Marks and Spencer. Will not order from them again ever. Have now seen endless list of complaints on line. Why has… Read Full Review

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★★☆☆☆

“disappointing service by flower delivery company, Yodel”

Written on: 13/03/2015 by Choatesw1989 (1 review written)

Although the recipient of the flowers was at home, the box of flowers was thrown over a 6ft fence at the back of the house. The delivery driver had made the note that the flowers were left at the porch at the rear of the house. There is no access at the back and the house does not have a porch. My friend is disabled and cannot go outside at the back and only knew about the flowers when I rang and asked her to look out of the window. The staff at M&S were very helpful and more flowers are being… Read Full Review

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★☆☆☆☆

“Don't bother you will only spoil a special occasion ”

Written on: 04/03/2015 by Willie12 (1 review written)

Flowers are good quality, I have ordered on two occasions ,one for a 40th arrived a day late, I thought maybe a one off due to the snow.The second time another special occasion a golden wedding the flowers arrived but not the champagne and chocolates, there was no notification at all ,when I rang marks and Spencer's the driver had noticed the goods had been damaged that same night , when flowers had been delivered early afternoon very disappointed with the service, they have said that they will… Read Full Review

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★☆☆☆☆

“Dead roses”

Written on: 28/02/2015 by BraylonGriffin (1 review written)

Do not order flowers online for delivery. Valentines roses dropped their foliage as I put them in the vase and the next day they were all dead. An absolute disgrace… Read Full Review

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★☆☆☆☆

“Dead Roses”

Written on: 16/02/2015 by Tucker114 (1 review written)

My partner ordered some red roses for me for Valentine's Day. When they arrived I couldn't believe it as they were already dying. My partner showed me the photo of them on the internet and they were completely different! I can only describe them as garage flowers and they cost £25! I got a refund and the staff member did not ask any questions or sound surprised… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICE”

Written on: 20/12/2014 by Daneh35 (1 review written)

Ordered a christmas rose plant for my mother in law who is 87 and ill at the moment . The plant did not have my message on and who it was from which resulted in her having to ring round family to find out who it was from !!! ( not what you need when your ill ). When I contacted MS i eventually got through to a rather smug woman who said she could only apologise !!! Yes I do hope someone with customer sovereignty does listen to my call for training purposes. MS unlike other large retailers seem… Read Full Review

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★★★★★

“£6.50 roses”

Written on: 14/10/2014 by aileen1212 (1 review written)

I bought a small bunch of red roses at £6.50 and I would like to say that they are beautiful. This is my third week and they have opened out beautifully and I am still astounded at how good they look. There is no head droop as a lot of roses have and the leaves have stayed well too. I am really impressed… Read Full Review

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★★★☆☆

“Disappointed with flowers arrangement”

Written on: 30/08/2014 by Richard12g (1 review written)

Received strawberry and cream bouquet today for my wifes 65th birthday to say I was disappointed is being mild. The display was nothing like the photo on line . Thete was not the amount of flowers in the box. I apreceiate that some where in bud but the whole of the bouquet was very scrawny. Will.not be ordering ftom M&S flowers any more… Read Full Review

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★☆☆☆☆

“Flowers dead within 24 hours”

Written on: 19/08/2014 by TracyW11 (1 review written)

My mother had a party for her 80th birthday and I, together with friends presented her with bouquets of flowers. The two from Marks and Spencers, including the bouquet I purchased, were dying the next day. At least half the Fair Trade roses in my bouquet were dead and the Agapanthus in the bouquet from one of her friends had dropped all of the flowers within hours. Bouquets from florists and other stores, such as Waitrose and Tesco were all still beautiful days later. I telephoned M&S… Read Full Review

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★★★★☆

“MY PERKY LAVENDER TREE”

Written on: 04/07/2014 by Filkin (1 review written)

My lavender tree bought in January fell sick about six weeks ago. Despite my wife's TLC we had to face the fact that the malady was terminal. On reporting the sad news to M&S, the helpful lady apologised and expressed her condolences. "I will replace it," she assured us. At lunchtime yesterday - 24 hours after my phone call - a perky new lavender tree in robust health arrived on my doorstep. Long live the lavender tree! This is customer service par excellence. Michael, Oxfordshire… Read Full Review

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★★★★★

“Orange Roses”

Written on: 21/06/2014 by cjRivera396 (1 review written)

A bunch of Orange coloured roses bought in Solihull six weeks ago are now dried up but a beautiful colour and still in the vase. Never seen anything like it!… Read Full Review

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★☆☆☆☆

“Awful. ”

Written on: 18/06/2014 by TheresaAllison (1 review written)

Ordered the large barrel of plants, I would hate to see the small or even medium! It's measly and messy and weirdly the focal point is a large ivy and not much else, I can appreciate there being more buds than open flowers but to be honest there are neither. It's a meagre display, expected so much more for £35!! Or at the very least whats advertised… Read Full Review

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★☆☆☆☆

“Dead flowers ”

Written on: 05/06/2014 by Pollardbi125 (1 review written)

Flowers were delivered by Yodel no one knocked & if I hadn't seen a man with a florescent jacket by my front door and then when I went in to the kitchen the man put his thumb up so I went to the door and found a large box containing a bouquet. The bouquet didn't look too fresh and came dry packed so I strictly followed the care instructions and now after only 4 days ready to bin them!!! I know a friend spent quite a lot of money on them for me as I have had a really bad past 6 months:(… Read Full Review

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