Marks & Spencer Flowers /flowers Reviews - www.marksandspencer.com

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Marks and Spencer Flowers www.marksandspencer.com/flowers

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Latest Reviews

★★★★★

“Mellow Summer Bouquet”

Written on: 24/07/2015

The recipient said the flowers were beautiful and really fresh… Read Full Review

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★★★★★

“yellow roses bought in Heswall, Wirral”

Written on: 20/07/2015 by AhmedLloyd199 (1 review written)

I have just had to throw away the last of the yellow roses I bought on June 25th!! Yes! they lasted nearly a month. They were the most beautiful shade of yellow, I would love to know what their botanical name is to buy a bush! So many brickbats on this site so I thought I would throw in a bouquet (no pun intended) Well done M&S Heswall Wirral … Read Full Review

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★☆☆☆☆

“Very disappointed, would never recommend”

Written on: 16/07/2015 by Waddellps15 (1 review written)

I sent my daughter a bouquet of yellow roses for her birthday, they arrived on time but were ALL WILTED, rang Marks and Spencer who, after a discussion, sent some more, these only lasted four days! I received flowers from a friend on Monday this week, from Marks and Spencer, it was an beautiful bouquet but again it is now Thursday, 4 days later, and the roses are turning brown and losing petals. I don't have the heart to tell my friend. Maybe Marks and Spencer should look at both their… Read Full Review

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★☆☆☆☆

“Flowers never arrived”

Written on: 14/07/2015 by owl1974 (1 review written)

I ordered a bouquet for my aunt's 70 birthday, planned to arrive a good few days before the day itself so she would appreciate the flowers. I received a phone call on the day of delivery to say they had been sent to the wrong depot but they would arrive the next day. 5 days later and no flowers! Call to complain to be told they were STILL at the wrong depot. Agreed they could send a voucher and they take 6 working days to arrive, at the wrong address! Will never use nor recommend M&S for… Read Full Review

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★☆☆☆☆

“Appalling! Do not order flowers from m&s”

Written on: 14/07/2015 by AdalynDavies (1 review written)

Flowers did not arrive at all. Appalling service, no one let me know- flowers were sympathy flowers booked to arrive on the day of a funeral. When I rang was offered a red livery for two days later!!! Am upset and appalled at the terrible service from such a big name. Never, ever again!!… Read Full Review

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★☆☆☆☆

“Not the quality I would expect from such a household name”

Written on: 10/07/2015 by Alexisr71 (1 review written)

My neighbour bought me an M&S bouquet as a house-warming present last Saturday, with a five-day guarantee on it (other retailers standardly give seven days). Having trimmed the stems exactly as advised and placed the blooms in the attached diluted feed (all per instructions), by Sunday morning all the roses and one Gerbera were limp and drooping and this morning (day three/four) were totally dead. I don`t know how much she paid for these but, in my opinion, they probably weren`t cheap so she… Read Full Review

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★★☆☆☆

“Broken flowers Peony and Roses bouquet ”

Written on: 03/07/2015

Very dissapointed as my auntie sent me these on the death of my mum. I carefully opened the package to find one of the carnations was decapitated, another the stem was broken and another was cut far to short. So of the four carnations three unusable in the display. Not sure water free in this very hot weather is a good idea. They were however a lovely surprise. Yodel delivery driver seemed pleasant enough. I tried to post on the M&S website but inable to do so… Read Full Review

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★☆☆☆☆

“Disgusting Deiivery of Dead and Dying Flowers”

Written on: 05/06/2015 by Hazelhedgrow (1 review written)

It is my eightieth birthday.Some kind friends sent me some M&s flowers. These had been obviously kept in an airless box with no water overnight and were drooping and almost dead on arrival.I am not giving my name here.I fear my friends may get to hear of it.This would embarrass them I know.Your ridiculous policy of sending flowers without water is self defeating.Although, like me,people will be reluctant to offend the sender by not mentioning it.It will be reported widely by word of mouth.I… Read Full Review

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★☆☆☆☆

“Shocking service”

Written on: 27/05/2015

I ordered flowers to be delivered to my sister. Delivery company did not knock at door and so flowers were left on doorstep which, luckily, my sister found early evening. When I attempted to post a review on M&S website it was rejected as you are not allowed to comment on the service element of an online order!! What a joke, surely the delivery aspect of an item which has to be delivered is integral to the order as a whole? Apparently not… Read Full Review

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★☆☆☆☆

“Terrible, don't bother”

Written on: 16/05/2015 by mamaiaiaoa (1 review written)

Similar story as many others here.Husband offered flowers 2 days ago, followed instructions but already dying the next day, today almost all have heads down.Will claim refund and will forget M&S… Read Full Review

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★★☆☆☆

“mothers day flowers”

Written on: 22/03/2015 by Joelp419 (1 review written)

ordered mothers day flowers for mum to be delivered on mothers day ,they where delivered day before and left in porch . she rang to say the quality of flowers was awful and they died after 2 days , i rang marks and spencer and complained and they said they would send replacement to be delivered today but they arrived yesterday and where left in porch again wont be using marks and spencers again for flowers… Read Full Review

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★★★★★

“Long lasting”

Written on: 20/03/2015 by Firstline1 (1 review written)

I have had a kalanchoe since last September, and it is still thriving, all these months later. There are buds everywhere and it looks a picture of health. Wonderful… Read Full Review

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★☆☆☆☆

“Spoilt Mothers Day Present”

Written on: 20/03/2015 by BillBlogs (1 review written)

Roses & Phlox bouquet delivered on time but were of very poor quality. 3 Roses dead by next day and Phlox already dropping their petals. Rang local Marks & Spencer store who agreed to refund money paid. I have since bought other flowers with refund voucher but feel that Mothers day was spoilt. When someone has gone to the trouble to send a gift - the last thing you want to tell them that they were awful… Read Full Review

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★☆☆☆☆

“Mum Wright”

Written on: 19/03/2015 by Tylerp466 (1 review written)

Really disappointed with Mother's Day flowers. Delivery was good but no gift card enclosed. Poor quality flowers. Followed instructions exactly but roses past their best after 2 days and lillies not looking much better… Read Full Review

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★☆☆☆☆

“Mothers days flowers”

Written on: 18/03/2015 by 197Doherty (1 review written)

flowers did not look anything like flowers advertised....were very poor value for money..really disappointed especially as they were for mothers day...wouldnt use this service again.would not recommend to anyone else… Read Full Review

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★☆☆☆☆

“Mothers Day breach of contract”

Written on: 18/03/2015

Order placed in advance ... A telephone call to confirm delivery, and TWO email confirmations received from M&S that the flowers would be delivered on FRIDAY 13 MARCH... Mothers Day now past and NO delivery. Prior appalling service now confirms that this family will never use this service again. M&S seem to think that the answer is to provide a replacement ..... An evaluation of their service and contract with the public is well over due… Read Full Review

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★☆☆☆☆

“Poor delivery service”

Written on: 16/03/2015 by eiMaldonado300 (1 review written)

Delivery failed as recipient was out. Fair enough. No card left and no phone call to the number I had provided. Redelivered next morning and left on the pavement outside block of retirement flats by public path. Recipient was in but no contact and again, no phone call to the phone number I had provided.Could easily have been stolen. Pure luck they were found. Shocking service by Marks and Spencer. Will not order from them again ever. Have now seen endless list of complaints on line. Why has… Read Full Review

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★★☆☆☆

“disappointing service by flower delivery company, Yodel”

Written on: 13/03/2015 by Choatesw1989 (1 review written)

Although the recipient of the flowers was at home, the box of flowers was thrown over a 6ft fence at the back of the house. The delivery driver had made the note that the flowers were left at the porch at the rear of the house. There is no access at the back and the house does not have a porch. My friend is disabled and cannot go outside at the back and only knew about the flowers when I rang and asked her to look out of the window. The staff at M&S were very helpful and more flowers are being… Read Full Review

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★☆☆☆☆

“Don't bother you will only spoil a special occasion ”

Written on: 04/03/2015 by Willie12 (1 review written)

Flowers are good quality, I have ordered on two occasions ,one for a 40th arrived a day late, I thought maybe a one off due to the snow.The second time another special occasion a golden wedding the flowers arrived but not the champagne and chocolates, there was no notification at all ,when I rang marks and Spencer's the driver had noticed the goods had been damaged that same night , when flowers had been delivered early afternoon very disappointed with the service, they have said that they will… Read Full Review

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★☆☆☆☆

“Dead roses”

Written on: 28/02/2015 by BraylonGriffin (1 review written)

Do not order flowers online for delivery. Valentines roses dropped their foliage as I put them in the vase and the next day they were all dead. An absolute disgrace… Read Full Review

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