Marks and Spencer Flowers www.marksandspencer.com/flowers Reviews

carenem's review has yet to be rated - Be the first!
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flowers were dispatched 13th nov 2009 for 14th delivery but arrived 16th in poor condition apparently thay get dispatched a lot to wrong depots so there was delay. when complained they only offered refund or other flowers no compensation.partner pushed for both and eventually they relented and gave him both . huge disappointment !

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Ordered flowers with a 10 day lead time.
Flowers had not arrived by 17:00, called M&S answer was they are enroute and will arrive by 19:30.
20:30 still no flowers.
Called M&S again to be told they have gone to the wrong warehouse and will not be delivered for another 48 hours!!!!!
However please accept a £5.00 voucher for compensation!!!!!!!!!!!!!!

NEVER NEVER ORDER FLOWERS FROM M&S

BEWARE!!!!!!!!

emjaycee's review has yet to be rated - Be the first!
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I ordered Marks and Spencer Flowers for a friend from the local store. Paid cash. Flowers never arrived neither was she contacted on the given phone no. On phoning, the Marks and Spencer agent said it was because the name wasn't on the delivery note even though he could see it on the system. He agreed to resend and again they didn't arrive. On phoning again the agent said they would refund the money by cheque. Cheque didn't arrive. On phoning yet again the agent said it was because it took 2 ...

flowerless's review has yet to be rated - Be the first!
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Just like the previous lady I was sent some flowers which never arrived, M&S was phoned and they said they would resend the flowers - they never came. When telephoned again they promised to send a voucher to me and a refund to the person who sent them - neither have arrived and I guess never will as this is some 2 months later. I would not recommend you order your important flowers from M&S as they might not get to the intended.

Jenny7's review has yet to be rated - Be the first!
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My daughter ordered me flowers for Mother's Day from Peru. She is backpacking and I have not seen her in over a year. It is difficult for her to get internet access, but she still went to great trouble to make sure I had flowers on for Mother's Day by ordering online from M&S. No flowers came. Yet they have taken the money from her account! After ringing to complain, and the promise by M&S customer service that my flowers would be delivered 2 days after my complaint - still no flowers arrived! I ...