iFlorist www.iflorist.co.uk

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iFlorist www.iflorist.co.uk
★★★☆☆
3.0
54.0% of users recommend this
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“Flowers sent to an ill person”

★★★★★

written by Brigade02 on 02/12/2016

This is the first time that i have used your services and i must that that i was very impressed The flowers were dilivered very quickly and they cheered my friend up as they were beautiful I just want to thank you for all of your help.

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“A pleasant surprise! ”

★★★★★

written by Beckyteach on 06/08/2015

I came across iflorist on Google when looking for a same day delivery flower company and ordered some flowers for a friend near Southampton. After ordering I came across lots of bad reviews about the company with poor delivery service and unsatisfactory bouquets so I began to get a bit concerned when I received a confirmation of delivery email and my friend had not yet received her flowers. However less than 2 hours after placing my order my friend received her flowers which were beautiful and just like picture on the website. The costumer services were also very prompt and helpful in getting back to me when I contacted them. Great flowers, service and price! Don't know why they have had so many poor reviews.

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“Great service!”

★★★★★

written by Gloverdu383 on 17/07/2015

I had ordered flowers for my sons teacher at end of term, using a living social discount voucher. I didn't realise they were courier delivered flowers though and after reading a lot of negative reviews online was really worried that the flowers either wouldn't arrive or would be crushed/broken/not what was ordered... I contacted iflorist with my concerns abiut the delivery and they couldn't have been more helpful - they responded quickly, were polite and they upgraded my delivery at no extra cost to ensure that the flowers would be delivered by the end of the school day. Although I havent actually seen the flowers the teacher made a point of seeking me out at school home time to say thank you and said they were absolutely beautiful... so that's good enough for me... one very happy teacher = one very happy iflorist customer!

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“Great efficient service”

★★★★★

written by Christiesq1982 on 17/03/2015

After ready the reviews I was slightly conconcerned but credit where credit is due the flowers turned up in perfect condition with a card and some chocolates. Thanks for a great service

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“Fantastic!”

★★★★★

written by Molphy on 23/12/2014

I ordered two lots of flowers for my sister who is about to turn 60. She lives in Belgium so I looked on the internet and found Iflorist. I placed the order and crossed my fingers. I asked for them to be delivered on the Tuesday and on the Tuesday morning I received a text from my sister saying that she had a lovely surprise. I contacted her to ask what they were like and she said they were lovely and well packaged. I had ordered flowers to Whitby direct through the florist and they cost more both for the flowers and delivery. A very satisfied customer.

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“Great customer service, and value for money! ”

★★★★★

written by Jessie147 on 19/12/2014

The flowers were delivered on time to a foreign country, with constant feedback from the company on the whereabouts of the gift. Would defiantly use them again.

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“Outstanding each time”

★★★★★

written by diljit on 03/09/2014

I have ordered four times internationally and have had no issues

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“Excellent flowers”

★★★★★

written by on 02/05/2014

I had flowers delivered via a courier that my niece ordered for her nan. Unfortunately the flowers that came were not nice at all - in fact they were pretty withered and didn't look the best, plus the box they came in stank of smoke!!! Being a non smoker this is extremely unacceptable (unacceptable to anyone I would imagine). Anyway I rang iflorist to find out who the florist was and was told it was a postal order, thus not supplied by a local business. Well the lady on the phone at HQ arranged for another bouquet to be delivered with 2hours by a local florist and they were absolutely beautiful. My advice is use iflorist for your orders but not a parcel post as I guess this comes from a warehouse, that way you know the flowers are coming from a local business. Thus giving business to the local areas. I don't know if I can name the florist but I live in Essex area near the coast. Would recommend and def use again.

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“Best flower shop ever!!”

★★★★★

written by CamillaDean on 16/04/2014

Yeah best flower shop ever, beautiful flowers, fantastic service, you can't find anywhere better. Beautiful phone operators with a smile every time . Flowers freshly picked day before delivery, if flowers not delivered they will give you a 300 % gurantee. Flowers ordered and delivered every time without failed. So buy with confidence . Must be the best flower shop in universe!!

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“All as ordered”

★★★★★

written by Samnbaz on 15/04/2014

Ordered a bouquet for my dad's funeral to be delivered straight to funeral director, flowers were lovely and just as the picture showed and were delivered before lunch on day specified no problems at all.

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“No problems, Everything great!”

★★★★★

written by thea88 on 28/03/2014

After reading reviews on here after having ordered my Mum the "lemon sorbet" for Mother's Day I did start to panic but I've just been told she received them, on time, nicely presented, with the free card all exactly as I ordered. The flowers smell great and some are even still buds so they will last a while. I do not understand all the negative reviews. Firstly because my experience was GREAT. Secondly, if you pay less than high street prices you take your chance...?

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“Very Happy ”

★★★★★

written by on 08/12/2013

Flowers arrived on time and were lovely and fresh. Some flowers had been replaced by similar ones ,but the fact that this could happen, was explained on web site and I was therefore not surprised. the overall theme 'lemon sorbet' was intact. Thanks .

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“Fast Fantastic Flowers and I might add plentiful”

★★★★★

written by LilyLucy on 01/10/2013

Very good service My friend told me how beautiful the flowers were and they were presented just right. Will definite use and recommend this florist again

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“Just wanted to confirm that my order 448771 has been...”

★★★★★

written by on 08/07/2013

Just wanted to confirm that my order 448771 has been praised by the recipient. I thank you and will certainly use you again.

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“Beautiful flowers and speedy delivery”

★★★★★

written by No1MarcFan on 26/06/2013

I ordered a bouquet of flowers to be sent to a relative in Australia recovering from a cancer operation. The flowers arrived extremely quickly. The lady concerned burst into tears and rang her daughter to go round immediately to see the beautiful flowers her family in England had sent. Sorry to the people who haven't been able to share my positive experience. What a shame. Based on my first experience of using this company I will use them again in the future. Thanks.

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“Very satisfied”

★★★★★

written by on 25/05/2013

This is the first time I have sent flowers abroad. I ordered flowers on 22 May for delivery on 24 May from Scotland for delivery to Canada. Flowers were delivered promptly on requested date and my friends are delighted with them and sent me pictures. Flowers appear colourful and fresh. I would certainly use iflorist again. Iflorist also sent me emails to keep me posted about the tracking of my order.

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“Best flowers ever received”

★★★★★

written by agaperose on 20/05/2013

Loved the fact I was ordering from mainline uk to friends in Belfast and their delivery would be handled by local florist to them..thought the Pink ROSES AND LILLIES would be something they would like and ordered a L Bouquet..confirmation email to track order and they were delivered on time with back up email... Friends were stunned by the most beautiful bouquet they said they had ever had delivered and were absolutely overjoyed, so wanted to give credit where due, and say THANK-YOU and especially to the local florist from Belfast who made my friends day...

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“Over and above the call of duty!!!”

★★★★★

written by on 15/05/2013

iFlorist representatives were fast, courteous, and extremely helpful in my most recent experience with them. They went way beyond normal customer service into a category all its own. I will DEFINITELY use their service again and encourage others to do so. You'll be pleased, I know!

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“Best flowers ever”

★★★★★

written by on 01/05/2013

I received a fantastic bunch of flowers today for my birthday. They were delivered by a really nice lady. They smelt fantastic and they were the nicest bunch I have ever received. My daughter sent them to me. She has used iflorist several times and has always been delighted. I live in Caernarfon North Wales and I will be recommending iflorist to all of my friends. Thank you

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“Online chat help”

★★★★★

written by on 14/03/2013

excellent service for Nidi

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Asked by Biggy2015 on 16th February 2015 Report this content
Is this company safe to use? I ordered flowers to be delivered on 13th Feb, but they were never delivered, after several phone calls and sent messages they told me that they were with the courier, having checked with my bank they took the money out the next day after I ordered them (ordered well in advance). It's now 4 days after they should have been delivered, but not getting any replies to my emails or phone calls.

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Answers (3)
Report this content katy1980 Written on: 17/02/2015
I'd say yes and no. They're a ligit company. But they don't run it ligitimately in my opinion! Email them - they usually reply quickly. However you'll either get a friendly reply or a rude one.... Either way, they'll think a £5 voucher to spend on their trash quality items will make it alright. I'd recommend a refund if I was you. Remember your consumer rights (good old Google will help if needed). Don't let them get away with it. They are a disgrace and I've learned you get what you pay for (hence will stick with the much more famous brandd - but not sure I can name them). My flowers arrived dead with missing chocolates. They replaced - but replacement didn't arrive when promised so they arrived dead again and still no chocolates - they said "chocolates are subject to availablilty" that's nonsense - subject to availability is regarding an ENTIRE order - either you get it all or you get none of it (and get a refund) they can't send you part of an order and say that's allowed. Hilarious! Don't let them get away with it. Good luck resolving your issue.
Report this content nataliearchbold Written on: 17/02/2015
I would not recommend them at all. I wrote emails and eventually got a reply saying the flowers weren't that bad and refused to give me a refund. They are soon to take your money but when it comes to refunding..forget it.
Report this content JacquesS Written on: 17/02/2015
This company is NOT reliable and I am sorry you got caught by their clever advertising and glamorous website,as I was. In my case the flowers destined for mothers' day were "only" delivered the next day,but they were not at all the ones I ordered and,already bumped during transport and half stale,they died within 30 hours after delivery...Not exactly the kind of gift you want for your beloved elderly mom! On top of it,the courier was rude to her because obviously late and rushing for his next appointment...I complained repeatedly and all they offered was a 5 £ voucher towards my next purchase! Useless to say I never used it. Now I send chocolates from a reputable manufacturer. Always on time,and always delicious ????
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