iFlorist Reviews - www.iflorist.co.uk

Click here if this is your business
★★★☆☆
3.1 / 5
56% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
iFlorist www.iflorist.co.uk - Ask a question now

Media Gallery for iFlorist www.iflorist.co.uk

iFlorist www.iflorist.co.uk
iFlorist www.iflorist.co.uk
iFlorist www.iflorist.co.uk
iFlorist www.iflorist.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Do not use”

Written on: 10/09/2014 by gfw14 (1 review written)

I ordered flowers for my friend for the anniversary of her husband's death. She was in France for the anniversary so I ordered in plenty of time. On the day they should have been delivered I received a message telling me there was a problem with the order and although I had provided 2 contact numbers they needed a landline for the order to be processed. I explained the flowers absolutely had to be there that day and they assured me they would and someone would get back to me. No-one did, I… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Biggest RIP OFF ever!!!”

Written on: 04/09/2014 by 342Wilkinson (1 review written)

There is nothing good about this awful company!! The only thing they seem to be good at is ripping people off on Internet and posting fake positive reviews about themselves . So be warned!!… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Terrible Experience”

Written on: 02/09/2014 by saba89 (1 review written)

They delivered flowers to me from a friend that were supposed to come with chocolates. I called to ask what happened to the chocolates and they claimed that they had never been ordered and the price my friend paid reflected that. My friend then had to call and email them. When the chocolate covered strawberries finally came today, I opened the box to find a soggy egg crate with bits of mushed and melted chocolate and green moldy strawberries emitting a disgusting putrid smell. This is… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“terrible”

Written on: 01/09/2014 by xaNash406 (1 review written)

I ordered flowers for my Mums birthday and ordered with a next day delivery. Although they were delivered the one lily which is the star of the show was broken and the delivery did not arrive till 7pm. A dismal gift. I will not be usug again… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Mother's Day disappointment x2 be warned!”

Written on: 31/08/2014 by HPF130 (1 review written)

I bought 2 living social voucher for Mother's Day Laurence Llewelyn Bowen bouquets, which looked fabulous. One was delivered on the Saturday as arranged and the other never arrived, which was highly disappointing and embarrassing. The one that arrived (order no 627000) was much smaller than expected, and wilted within 2 days. After a prolonged and difficult process including with customer support, another bouquet was delivered to my mum to replace the wilted one. It was average at best. I NEVER… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Unreliable ripoff”

Written on: 20/08/2014 by nsYates276 (1 review written)

I ordered from their German affiliate iflorist.de for a birthday delivery in Berlin. Never showed up. Never responded to my emails demanding to know what happened. Managed to cancel payment on MasterCard . Thoroughly useless fraudulent company. AVOID AVOID AVOID… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Disgusted”

Written on: 03/08/2014 by vlindervriend (1 review written)

I ordered flowers for mothers day to arrive on the saturday. They finally turned up tuesday afternoon. My poor mum thought I had forgotten her... When I contacted them, I was told it is in the terms and conditions that the flowers may arrive upto 48 hours after the agreed date… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Terrible Service and Dead Flowers!!”

Written on: 03/08/2014

I would never recommend iflorist. I spent a lot of money on mothers day flowers and they were received all dead! Then when I called I did not even receive an apology. I asked for a refund and they did not manage to do this for 3 months which was after numerous phone calls. Service, staff and flowers all horrific!… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“The worst ever”

Written on: 26/07/2014

I could have bought a better BUNCH of flowers at the forecourt of Tesco. It was disgraceful to think that a friend had sent these probably having paid a substantial amount of money. You should have felt ashamed to even consider putting them in a box, which also arrived bashed, they also arrived one day late I think I have covered your hint about what I don't like about your company. The photos you display bear no resemblance to what I received. I can provide a photo of what I received if… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid Them!!”

Written on: 18/07/2014

I made the mistake of ordering flowers for a funeral from this company. After going through the process of choosing the flowers and giving the delivery address and, of course, paying I received a reply asking for the delivery address which had already been given. Then I was told I had not allowed enough time to schedule the delivery even though it fell within their advertised time limit. As it was too hard to deal with these people I cancelled the order. There was no confirmation of the… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“1 DAY LATE, DRY, BROKEN, BAD PRESENTATION”

Written on: 16/07/2014 by Familyman87 (1 review written)

Spent £50 on a bunch of roses for my girlfriend to be delivered on her birthday the next day which I paid for. I wsited in all day until 8pm for them to turn up but of course they did not. They came the next day in a bashed up box, dry and broken. I have been waiting for refund for 2 weeks. enough said. i've sent near on 25 emails and 10 phone calls. They said it can take between 3-5 days for the money to show in my account (we are now on the 11th day) and keep on fobbing me off with a £5… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Dipping machine not working!!!!”

Written on: 10/07/2014 by WTFN (1 review written)

I am incredibly angry with this company. I called at 13.30 on the day my delivery was meant to have gone to my husband between 9am and 6pm, as there seemed to be no movement on the tracking system or evidence that my order was even processed. I ordered him 12 dipped chocolate strawberries for our anniversary. I was told that at 13.00 hours they got a message saying the dipping machine is not working and that they cannot deliver today. iflorist did NOT contact me to let me know I was only… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Wtfn's Response to WTFN's Review

Written on: 10/07/2014

I managed to get Godiva to send my husband strawberries today : ) they even kindly organised a courier for me to get there in the next hour!!! I called and explain to them what happened, they were so lovely at the Godiva store on Fenchurch street!!! saddly only white chocolate but so last minute I am just grateful I got to send him something!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jayspulls64's Response to WTFN's Review

Written on: 10/07/2014

I too ordered dipped strawberrys for my mums birthday today, reading this now shows me why they had not arrived,thanks for the heads up.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments

“appaling service ”

Written on: 07/07/2014

Orded some flowers 50-00 cost to be delivered to France, never arrived!! told it was due the fact there was no French phone number, Not true, also had my UK number as well as e-mail not contacted untill far to late for delivery. Went to reply to the eventual mail sent, you cant reply to it! bounces back, went on the live chat site took 10 mins after answering my text to say it would be delivered, phoned company who maintain there was not a phone number on order. So will never use them… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid at all cost! Worst florist ever”

Written on: 06/07/2014 by Mamma3 (1 review written)

This is the worst florist I have ever dealt with , orders should have been delivered to my poorly friend on the 21st June, but have still not been delivered, I've contacted them several times, problem was escalated a week ago told I'd be contacted within 72 hrs still waiting sent email again still waiting. The flowers were expensive so automatically thought there would be no problems, IFLORIST do Not deserve any stars, I don't know what else to do to sort none delivery and no contact to resolve… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Your better off going tesco!”

Written on: 27/06/2014 by 143Vaughn (1 review written)

Order for my by my fiance, first bunch turned up with dead roses, no tulips (or replacement flowers), no gift bag, and no chocolates, he called to complain, lady on the phone handled it well and was very apologetic, promised to send a bigger bunch of flowers and a bigger bunch of chocolates the next day, second bunch turns up, still no tulips, still no gift bag and still no chocolates, they were the exact same bunch that i was sent the day before (minus the dead roses) after calling again, was… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“iflorist does not respect its customers”

Written on: 26/06/2014 by Jura75 (1 review written)

I ordered a bunch from iflorist for my girlfriend birthday. After receipt of order confirmation from iflorist I saw that my label is not read Cyrillic instead depicted characters. I wrote them email that if you can not print greeting Cyrillic, please write and English. A week later I decided to ask when my order has been delivered. Their answer killed me. Your order has been put on hold because we can not write text in Cyrillic. My letter, they certainly have not received. I asked why they… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid at ALL costs”

Written on: 24/06/2014 by RodolfoMunro (1 review written)

Terrible,just shocking Order came to £60 pounds,what was delivered was something close to road kill in a box,3 months later I'm told every time I get in touch with I florist,that my complaint and refund claim is being escalated to priority Avoid this mob… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Nothing like what you've ordered , maybe except the...”

Written on: 21/06/2014 by Bartlettwz468 (1 review written)

I purchase a bouquet for my friend's birthday a few days ago, and when My friend showed me the photos of the sunburst bouquet she received and it is not similar to what I've ordered except the colours of the flowers are yellow. It mentioned on their product description that they are sunflowers as shown on the web, I couldn't really think of why what got delivered can be so different from their advertisement online. A very disappointing purchase and I will never use it and will also let my… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“bait and switch ”

Written on: 16/06/2014 by loveflowers2014 (1 review written)

I was excited to see a special on peonies as they are one of my favourite flowers. I ordered the large bunch for my sister for her birthday. Turns out the florist sent small bunch of withered roses. When you order from this site be sure to check with the recipient. iflorist will use the term in their small print "they can substitute if the flowers are not available". They should not advertise for specials on the flowers if they do not have them. I will not order from them again - this is… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“dishonest company”

Written on: 16/06/2014 by Sophia1945 (1 review written)

I ordered flowers for a 98 year old seriously ill in an Australian hospital. The flowers did not arrive and when I tried to track them I was unable to do so. I then received an email saying they noticed I had visited their web site again and what could they help me with and asking me to reply to the email. I did so and received the e mail back from the server saying unable to deliver due to bad destination e mail address. I then tried a web chat with them and told them they should be ashamed… Read Full Review

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview