iFlorist Reviews - www.iflorist.co.uk

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Latest Reviews

“Awful - wish I'd checked the reviews first!”

Written on: 26/02/2015 by Carseno497 (1 review written)

Failed to deliver my order. Tried to fob me off with "terms" that didn't relate to my case. Promised to let me know why the delivery hadn't happened but never did so. Closed the complaint case I'd opened without telling so (or why). Fortunately I'd paid by PayPal and used their complaints procedure to get my money back. Never again! I urge you to note the mass of terrible reviews they've received, not to mention the apparently fake ones they seem to have posted themselves, and draw your own… Read Full Review

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“Waste of time”

Written on: 20/02/2015 by 39Nolan (1 review written)

Flowers never arrived. Just received a one line email saying that the ICU would not take them. They were going to a private house not a hospital!… Read Full Review

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“Unhappy sunflower !!!”

Written on: 18/02/2015 by a.pistoia90 (1 review written)

Discussed with the lack of communication from the company my expensive bouquet of flowers that were meant to arrive in time for valentines day that I ordered never arrived after calling they said be there the next day with the horror on mine and my girlfriends face when they arrived 3 days late and where not the sunflowers I ordered instead where a cheap dead looking bunch looked like something from a petrol station never ever again avoid people avoid my advice is go to your local florist at… Read Full Review

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“DO NOT USE”

Written on: 18/02/2015 by UlisesCraig190 (1 review written)

Have used this company twice in the past few years and both times I had a disastrous experience: 1. Flowers were terrible quality 2. They deliver a day late and say that's parts of their terms, to allow 48 hours for delivery. How ridiculous for buyers looking fro delivery on a particular date. Their customer service team are terrible and just offered a £5 voucher. DO NOT WASTE YOUR TIME - use a reputable flower company… Read Full Review

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“Never again”

Written on: 17/02/2015 by ZayneRooney (1 review written)

Picked and paid for flowers and chocsfor mums b'day to be delivered 14th Feb. Must admit surprised they could do that day as valentines day and would be busy. Flowers not delivered. Surprise suprise. Tried emailing only to be told site not available. Then when finaly sent emailed back to say I had no email address (??) and no order number in my name. Rang Monday and offered bigger bouquet and chocs for free and £5 voucher. Wish I'd never bothered . 2 tiny bunches of flowers arrived one of… Read Full Review

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“Jaw Dropping”

Written on: 17/02/2015 by DesireeSweeney447 (1 review written)

Humiliation for me on valentines day. 2 dozen dead roses arrived with the card printed incorrectly and the chocolates missing. They sent a replacement that would "be with you Monday". Waited in all day, flowers didn't arrive. Tuesday morning: flowers here - guess what? Half dead and no chocolates or replacement card. I've emailed them and they did not apologise - instead they said they are subject to availability. Hilarious (and illegal). Contacting trading standards… Read Full Review

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“Poor quality”

Written on: 17/02/2015 by Tuckeryi1984 (1 review written)

Bought 24 red roses for valentines day arrived very poor quality paid £43 no feed for flowers and the card was very poor I always use moonpig but thought I'd use the never again no value for money could off gone to tesco for £15… Read Full Review

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“Avoid! Untrustworthy”

Written on: 16/02/2015 by JarrettKeegan209 (1 review written)

Ordered the roses for Valentine's Day and paid extra for a vase to go with it. The bouquet was delivered the day BEFORE Valentine's when my daughter was not home. They sat in a box for hours with just a damp cloth at their base. The Vase was never delivered!!! What good are flowers if you don't have a vase? Emailed numerous times all through Valentine's day with no response. Two days later I received an email saying they don't send out the vase separately so they will give me my money back for… Read Full Review

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“Dont delivery on time”

Written on: 16/02/2015 by 318McLeod (1 review written)

I ordered flowers on the 13th feb, for them be deilvered on valentines day (14th) it said on the website they would be delvered between 9am and 6pm so i asked the wife to stay in because she had a supprise. After waiting in all day for the flowers nothing turned up so I sent an e-mail around 6.45pm saturday 14th to tell them to cancel the flowers as we where going out for a meal and valentines day was almost over and we got no reply. The next day at around 11.30am on the 15th February they… Read Full Review

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“Delivered Valentine's Day flowers two days later”

Written on: 15/02/2015

Under the promise of "free delivery" for Valentine's Day, they did not deliver on Valentine's Day. Terrible response from customer service, basically telling me to deal with it. Given how many other reliable florists are out there, there is absolutely no reason to use them. AVOID… Read Full Review

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“Valentine flowers”

Written on: 15/02/2015 by Babz04 (1 review written)

Still waiting on Valentine flowers being delivered,phoned 4 times yesterday to be kept getting told there are on there way but alas still waiting ,if I wanted flowers delivered on the 15th I would have put that down on the request when ordering Valentine flowers which seams to be on the same date every year the 14th of February not the 15th.contacted them this morning again but still waiting on a reply ,will try phoning again but not holding out much hope , man in dog house because I put trust… Read Full Review

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“St Valentines Day Cheat”

Written on: 14/02/2015 by lancefogg (1 review written)

I'm currently working in Saudi Arabia and wanted send my girlfriend something for St Valentines Day. I chose iflorist because I had used them before for my mother while abroad previously. I went for the St Valentines True Love package extended to 24 red roses. Granted the flowers, the chocolate and the card did turn up today, albeit rather late in the afternoon. However the extra balloon and the wine did not. I emailed a complaint only to learn that the email address was not being monitored. I… Read Full Review

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“Failed Valentine's Delivery”

Written on: 14/02/2015 by Drewm198 (1 review written)

My wife is in Germany while I'm in the UK over Valentine's this year and after failing at finding a local shop online that would deliver, I decided to try iFlorist, which claims to have a number of local florist shops that they can use in Germany. Well I ordered on 11 Feb for a 13 Feb delivery. According to the track package, they sent the flowers from the Netherlands via rail. On 13 Feb, my wife never recieved any flowers. Well, I figured, they got another day to make this work and no. No… Read Full Review

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“Do not use Iflorist!”

Written on: 10/02/2015 by Constantbuyer (1 review written)

i ordered and paid for flowers to be delivered, not only did the flowers not turn up on the agreed day, a subsequent delivery failed to materialise either! All communications, such as they were, stopped so I started a claim via PayPal and was eventually refunded! Thank you PayPal! DO NOT USE THIS COMPANY! Read the reviews, I wish I had!… Read Full Review

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Adbtcb's Response to Constantbuyer's Review

Written on: 14/02/2015

I wish I had read this before using this terrible company. It's the first time in my life flower have
not turned up, not email, no reply from customer service. They do have my money I see
Never again

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“Failed to deliver then ignored me”

Written on: 07/02/2015 by wdcarlton (1 review written)

I had placed an order well in advance for flowers to be delivered for my wife on Christmas Eve. They weren’t delivered and, having had no response when calling their call centre on 29 December, I completed a webticket which was completely ignored. After a week I checked the webticket and was astonished to see it was closed. I phoned again and was reluctantly offered a refund after turning down a replacement delivery. I was advised that non delivery had been due to a “transmission error”… Read Full Review

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“Do not buy flowers from Flowerfete or iflorist”

Written on: 05/02/2015 by mr_anon_ymous (1 review written)

Do not buy flowers from Flowerfete or iflorist. I bought some flowers to be delivered on a specified date (a friend's birthday) but instead the flowers were delivered 3 days early and the courier dumped the flowers in the rain. I complained about this on several occasions over one whole month but did not receive. The manager said that they had a glitch with their email system and only the subject line was seen by their customer services team which is why they did not respond to my complaint -… Read Full Review

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“Within 2 days flowers had wilted - no response to...”

Written on: 28/01/2015

I was sent the flowers by my son and the arrived on Sunday but by Monday already wilting a bit. Mixture of chrysanthemum, that usually are a long lasting flower by Wednesday morning had to throw half away despite following all care instructions. Sent Facebook message and email with pictures but no response… Read Full Review

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“Christmas rbouquet and card not delivered”

Written on: 22/01/2015 by Evie337 (1 review written)

Awful company and took four weeks to reply just offering to resend and a voucher for a £5 discount as if we would ever use them again! Paypal dispute in the end and Paypal refunded us… Read Full Review

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“Disgrace! Will be reported to watched dog ”

Written on: 20/01/2015 by Lailah142 (1 review written)

had enough of this company absolute joke that should not be in business never recieved any flowers! . Promises of refund and got told to check my paypal ,as a refund had been made when it had not! Disgusted. Will be submitting a report to watch dog as this company should be under investigation after reading so many terrible reviews. Something should be done terrible customer service no one has a clue and either ignores you for days or tells complete lies about what Is happening with your order!… Read Full Review

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“Steer clear”

Written on: 18/01/2015 by qxMcDonald313 (1 review written)

I ordered flowers for my mum for delivery on December 19th. Not only has she never seen them but I haven't been given a refund, despite many promises. This is a shady outfit with terrible customer service… Read Full Review

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