Favor Warehouse Reviews - www.favorwarehouse.com

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★★★☆☆
3.0 / 5
55% of users recommend this
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  • Customer Service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“VERY POOR CUSTOMER SERVICE !!!”

Written on: 19/03/2014 by iyGalbraith356 (1 review written)

VERY POOR CUSTOMER SERVICE!!!the guy even argue on me on the phone, imagine that! I'm a first time customer. Doesn't even want to compromise because they printed the labels on my order incorrect and they don't even want to admit it. I will never buy another product to this company again. I even regret buying one for my son's baptism. They are not allowing the product to return and they charged another fees for the labels to be reprinted. This company should know know to value the customer, in… Read Full Review

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★☆☆☆☆

“Rude!!!”

Written on: 07/03/2014 by Oregonsprucegoose (1 review written)

Tried calling to inquire about some products only to find out that their "customer service line" was a voice recording telling you to email them. Decided to email them asking about their customer service line that gives you no service, a product they sell, and a shipping quote for the single "sample" item they offer that weighs 0.10 pounds they were quoting $15 ground shipping. The Emil I received simply stated "place your order somewhere else". Gladly will place my order somewhere else and… Read Full Review

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★☆☆☆☆

“DON'T DO BUSINESS WITH THEM, THEY DON'T CARE”

Written on: 21/12/2013

I ordered murano glass butterfly wine stoppers from them a month before my friend's bridal shower. I hadn't received them so I called, but couldn't reach anyone, so I emailed them. Then two days later, 5 days before the event, they send me an "URGENT" email saying the stoppers are out of stock. I called and asked them why they didn't tell me with more notice and they said it was the manufacturer's fault. I said it was their's, because I didn't deal with the manufacturer, I dealt with them… Read Full Review

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★☆☆☆☆

“Terrible Customer Service / order cancelled without notice”

Written on: 16/12/2012

This is an email I received from their customer service dept. after explaining the difficulty I experienced during selection and checkout - and then voided my purchase: We do not understand why you are having such a hard time navigating the website. All you need to do is search for the item that you want and when you see it, put the quantity you want to order into your shopping cart and click add to cart. Then got to the next item and do the same. When you are done with choosing the items… Read Full Review

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★★★★★

“GREAT !!”

Written on: 16/08/2011 by c.thomas11 (1 review written)

I ordered them for a baptism and was scary after i read some reviews from this site.... they arrived before i expected and they are beautiful ( for the price) i was waiting for something that looks cheap but they are very good as a little present to the guests , i recommend this place 100%… Read Full Review

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★☆☆☆☆

“Worst online ordering experience ever!”

Written on: 09/07/2011

My wedding is about 1 month away, was undecided on favors and finally committed. Large bottles of wine with wine stoppers, ordered 100 stoppers, and was hugely disappointed with the quality. So disappointed that for the first time ever I have written a review to prevent anyone else from having a similar experience. Huge disappointment!!!… Read Full Review

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★☆☆☆☆

“I don't usually bother to write reviews, BUT this is...”

Written on: 11/02/2011

I don't usually bother to write reviews, BUT this is an exception!! The customer service lady was VERY RUDE!! I asked to speak with a manager and he wasn't as rude, but not helpful since he was trying to say I ordered it wrong! I wil DEFINITELY NOT recommend this company to anyone. The quality of the labels were cheap like someone did it on their home computer!! If there was a ZERO star I would rate… Read Full Review

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★★★★★

“Loved the favors we received. Everything was delivered...”

Written on: 02/01/2011

Loved the favors we received. Everything was delivered on time and in perfect condition.
Product quality exceeded our expectations on every level. Customer service was friendly, responsive and helpful… Read Full Review

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★★★★★

“Excellent customer service! A representative rescued...”

Written on: 18/11/2010

Excellent customer service! A representative rescued me when I realized the favors I ordered were out of stock. They were needed for our bridal shower that coming weekend! The rep guided me through other choices, and we decided on favors that were just perfect. She personally checked that these favors were in stock, and assured me that they would arrive in plenty of time for the shower. They did! I never dreamed that the customer service representative receiving calls regarding my website… Read Full Review

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★★★★★

“Everything was perfect start to finish with...”

Written on: 27/10/2010

Everything was perfect start to finish with favorwarehouse. They are true professionals and the best at what they do in my opinion. I have been a happy customer for 4 years and will keep coming back for all of our event needs. It just doesn't get any better than this!… Read Full Review

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★★☆☆☆

“I ordered a photo book mark from favour house. The...”

Written on: 27/10/2010

I ordered a photo book mark from favour house. The merchandises arrived earlier than expected, but when I opened the box, majority of the favours were defective. The miniature picture frame attached to the bookmark were not attached. So now I have to go through each items and stick them together myself. It's such a hassle! And not only that, I live in Canada and I had to pay $40 on hidden cost fees. My budget was only 100 for the favours and I ended up exceeding that to $150… Read Full Review

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★★★★★

“Everything was perfect start to finish. Thank you very...”

Written on: 26/10/2010

Everything was perfect start to finish. Thank you very much favorwarehouse!… Read Full Review

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★★★★★

“ordered favors for our wedding at favorwarehouse.com...”

Written on: 23/10/2010

ordered favors for our wedding at favorwarehouse.com read one or two bad reviews and was worried that we would have a less than stellar experience. Well. I am happy to report that my favors arrived earlier than quoted on their site and everything was really beautiful. I cannot believe I only paid $.99 cents each for these bottle stoppers. Amazing.

My two cents: These bad reviews I read are probably from one or two ex employees trying to get them a bad name. It happened to me too. My business… Read Full Review

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★★★★★

“Great selection. Great prices. ”

Written on: 23/10/2010

Great selection. Great prices.
Customer service always answers with a live person who is very helpful and definitely US based which was a nice surprise… Read Full Review

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★★★★★

“Excellent Site, BEST customer service ever! ”

Written on: 22/10/2010

Excellent Site, BEST customer service ever!
I ordered Murano Glass Bottle Stoppers for our wedding and they were just amazing. Everything was delivered fast and in perfect condition… Read Full Review

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★★★★★

“Got our favors through Favor Warehouse. We waited...”

Written on: 22/10/2010

Got our favors through Favor Warehouse. We waited until the very last minute and thought it would definitely be too late. Customer service got on the phone with us and reassured us that they ship rush orders all the time and it would be no problem.
Everything did come in time and the items we ordered were true to the pictures on their site. Customer service was excellent!… Read Full Review

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★★★★★

“Orderd our favors through them. Favors were great and...”

Written on: 22/10/2010

Orderd our favors through them. Favors were great and guests were happy.
Only spoke with customer service once to check statis of order and they were nice… Read Full Review

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★★★★★

“already suggested them to friends and family getting...”

Written on: 22/10/2010

already suggested them to friends and family getting married and my boss for their corporate gifts. they even sell greeting cards...its like a one stop shop for everything you need to plan an event. was very happy with my purchase… Read Full Review

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★★★★★

“Their site is nice...on par with the rest, maybe...”

Written on: 22/10/2010

Their site is nice...on par with the rest, maybe better than some. But the prices were unbelievable. We looked everywhere for Kate Aspen favors that were affordably priced and it seemed like mission impossible. Everyone charges an arm and a leg for them. Finally after 2 weeks of price shopping we came across this site and they had all the same products from kate aspen but for like 20% less than the other sites. Thought it might be too good to be true but we called them and the friendly rep on… Read Full Review

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★★★★★

“ordered favors for my wedding through them two weeks...”

Written on: 22/10/2010

ordered favors for my wedding through them two weeks ago. they arrived within the timeframe quoted and were better than i expected. very happy with my order and will recommend… Read Full Review

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