Unicom Phone Company Reviews

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 0 ratings and 40 reviews

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Average Ratings for Unicom Phone Company

  • Reception1.8 stars
  • Customer Service1.3 stars
  • Reliability1.6 stars
  • Extra Features1.2 stars
  • Value for Money1.2 stars
  • Overall rating1.1 stars

40 Reviews For Unicom Phone Company

  • Az Birmingham 27th Nov 2009

    Reviewer rating: 1 stars


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    Underhand tactics used to sell telecoms with false advice given by salesmen, avoid this company at all costs, probably the worst of all the telecoms providers.

    I tried to get in touch with the MD after the service level we received was a disgrace and I can only describe the staff approach as rude I was told that Steve Palmer the MD doesn't take calls from the public; apparently he is far too busy...!

    I can only suggest you avoid this company at all costs we are now trying to get out of a 3 year contract and this god forsaken company want to charge us over £1000 to allow us to leave !!!!!

  • Guest 26th Nov 2009

    Reviewer rating: 1 stars


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    Please please please do not sign a contract with this company.
    My husband is a builder who signed with Unicom at the side of a road where he was building an extension, he was given no time to read any of the small print,the 3 yr rolling contract was not revealed until we tried to change (then you can only end the contract with 3mt notice pre the actual end of the contract, the salespeople have no customer skills, no communication skills and basically if they contact you asking you to sign up fo ...

  • Guest 23rd Nov 2009

    Reviewer rating: 1 stars


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    DO NOT USE UNICOM. This company is terrible, I cancelled the contract after 7 days of signing up as I decicded to close my business, after a year they informed me that I had to pay a cancellation fee of £294. In my opinon this was an error on there part so I ignored the letters. Now I'm being chased for court costs and its totalin £445. There sales reps should wear black and white stripy jumpers and a small mask!
    Be warned!!

  • Guest 5th Nov 2009

    Reviewer rating: 1 stars


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    have just tried to cancel my contract did not know about the 3 year rollover i dont have the money they want for a cancelation fee and my shop shut at the end of the month have not slept for worry waiting for them to phone me back after having to phone them again another sleepless night tonight beware dont touch them with a barg pole!!!!!!!!!!

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Hi just to let you know that ive been away from unicom for at least two years after telling them where to stick there termination fee and now they must be short of money for im being hounded again.
    I never paid them a penny for i had told them on several occasions the first was 6months into the contract that i would not be staying with them when the three years were up. They even threatend to phone BT who i am with now and cancel my phone line petending to be me.

    Yes the service was fine when o ...

  • cgmason 16th Oct 2009

    Reviewer rating: 1 stars


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    I am yet another who fell for unicoms 3 year rolling contract. Having served my term of 3 years we sold our business and even persuaded the new owner to take on the 3 lines. I was unable to give three months notice as at that point I did not know that the sale would proceed. I have been bombarded with texts, mobile phone calls and threatening letter and now face a county court judgement some three months after the business was sold. I have written with my complaints but all I get is their contra ...

  • Bodhran 15th Oct 2009

    Reviewer rating: 5 stars


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    Well firstly reading through the previous reviews, I am certain they are talking about another company than Unicom. I have been a customer of Unicom and they have treated me with the upmost respect and their Customer Service is second to none.

    When they send out a rep they completely make you aware of the type of contract you are entering into, they even make it very clear when they call you over the phone prior to coming out. Lets face it they beat every other provider, mostly by saving you ...

  • Guest 15th Oct 2009

    Reviewer rating: 1 stars


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    Anyone thinking of using unicom should reconsider! Also be aware that if you take out another service such as a fax line like I did during your contract you will be starting a new 3 year contract for every service.

  • Guest 8th Oct 2009

    Reviewer rating: 1 stars


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    It has been interesting reading all these comments and encouraged me to continue fighting Unicom over over termination fees being unfairly applied. We cancelled our agreement because we have moved premises to France and the number ceases to exist. This is 3 years after the contract was signed but not 3 years before the supply date and Unicom have applied the principle of auto renewal (I had no idea whatsoever that it existed in their contract) to justify £1200 termination fees.
    Just a pa ...

  • Guest 7th Oct 2009

    Reviewer rating: 1 stars


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    I have also been sold a 3 year rolling contract and didn't know. They should tell you when you agree to go with them and then they would keep your business in an honest way.

  • Guest 6th Oct 2009

    Reviewer rating: 1 stars


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    having been cold called by unicom l asked that they send me details in writing to arrive after l returned from holiday, they completely ignored this and l came home to find both my home and business lines had been taken over and l had no opportunity to invoke the 14 day cooling off period. I am still trying to resolve this situation but have found it impossible to get any kind of truthful response, they constantly fail to return my calls and the tele staff are evasive and seemingly cannot answ ...

  • Guest 30th Sep 2009

    Reviewer rating: 4 stars


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    I have been with Unicom for a few years now and have saved thousands in this time , recently i opened a new business so naturally shopped around but have decided to put my new phone on with Unicom as well.
    Whilst shopping around for alternatives i discovered this site and read some negative stuff but given my actual experience over a long time will stick with them.

  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


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    I have received a phonecall at my work from UNICOM & told them that my boss is on leave & that I cannot give permission for the line to be transfered. Next thing a contract arrived saying that the line will be taken over from BT on a certain date. I have phoned them immidiately to cancel this as it was never agreed in the first place. I am not even the account holder. And then they have the odasity to put my name up as the account holder. In other words if the tea lady has answered the phone, ...

  • Guest 20th Sep 2009

    Reviewer rating: 1 stars


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    Again I have fallen prey to Unicom's 3 year roll on contract scam. My contract was due to run out in December 2008. I moved premises in May 2008 and couldn't take the number with me as the STD code was different. I phoned Unicom and was told the contract was for another 6 months so I stuck to my promise and hounered the contract by diverting the number to my mobile while the 3 year deal was still in place. At no time did any of the Unicom team inform me of the 3 month termination term before the ...

  • Guest 18th Sep 2009

    Reviewer rating: 1 stars


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    Unicom are a rubbish company with an aggressive 3 year roll over contract which they neglect to inform you when you sign up. Very no completely economic with termination of contract details until you try to leave.

  • Guest 18th Sep 2009

    Reviewer rating: 1 stars


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    No one at Unicom Phone Company made me aware that I was signing up for 3 years or that I had to give 3 months notice. At best this is sharp practice. Companies should be able to keep customers on the quality and price of their service not a long contract with huge penalty charges.

  • Guest 10th Sep 2009

    Reviewer rating: 1 stars


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    I have been locked into Unicorn Phone Company for 5 years due to their rolling contract scam. They stonewall you if you complain and just keep repeating that you will be sued for £1200 if you try to leave them.

  • teamvip 4th Sep 2009

    Reviewer rating: 1 stars


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    I had been hassled for approx 3 weeks before I found the time to talk with Unicom. I asked how long the whole thing would take and was told "5 mins". When I was finally read the Terms and Conditions I pulled them up on 3 main facts which were not explained clearly (inluding the length of contract) which I was told was only 1 year. They could not explain their errors and 40 mins later with them realizing I had them rumbled, they agreed to email the details to me. Needless to say, they never d ...

  • Guest 29th Aug 2009

    Reviewer rating: 1 stars


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    I have just tried to move from Unicom over to BT only to be told I am in a new 3 year rolling contract which I never agreed to. I never agreed to a rolling contract and was never told about its existence their salesman mis-sold and mislead me.

  • Guest 19th Aug 2009

    Reviewer rating: 1 stars


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    Very very poor service i terminted my contract with Unicom about 1 month over the 12 months back in march 2006 to be told about a 3 year rollover what i didnt accept as i was ceasing trading and going into full time time employment was asked to fax across several letter wording this which i did and didnt hear anything then till april 2009 again asking for a balance of over £800 so again i rang and had to do more faxing this time it was being dealt with by a debt agency called univeral or s ...