Alfresia Reviews - www.alfresia.co.uk

★★★★☆
4.2 / 5
1101
84% of users recommend this
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Latest Reviews

★☆☆☆☆

“Poor customer service”

Written on: 14/08/2017

The package arrived with no invoice or returns information. I contacted alfresia by email requesting proceedure for returns and had a very unhelpful response. The address I was given to return the parcel was not recognised by the Post Office. I have now been given another address so fingers crossed… Read Full Review

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★☆☆☆☆

“BBQ Delivery”

Written on: 12/08/2017

The BBQ itself was fine. Our problem was with the delivery. I had a text to say it would be delivered between 4pm - 6 pm so as I was working I had arranged for it to be delivered to my neighbour. 6pm came and went 7pm and 8 pm! The courier turned up at 9:45 pm knocking on our elderly neighbours door who were already in bed. I rang the company the next day to ask for compensation (flowers) for our neighbour for the inconvenience! They contacted the courier company, who in turn rang me… Read Full Review

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★★★★★

“Extremely happy with my purchase”

Written on: 11/08/2017 by Landin8 (1 review written)

Needed individual seat cushions for my swing seat and finally found them on alfresia. Fantastic service and great price, couldn't fault a thing!The cushions are thick and comfortable..look great on my swing seat. Delivery was quick and the driver pleasant and polite. I will certainly use this company again, a refreshing experience. Many thanks … Read Full Review

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★★★★★

“Very pleased”

Written on: 11/08/2017 by 313Jarvis (1 review written)

Ordered a cane suite, rapid delivery and excellent value for money. Thanks… Read Full Review

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★★★★★

“Excellent! ”

Written on: 09/08/2017 by GerardoNeal82 (1 review written)

everything was excellent, online orderng, product purchased and delivery whats more to say superb!… Read Full Review

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★★★★★

“Everest BBQ”

Written on: 09/08/2017 by hmSlaughter48 (1 review written)

Reviewed online but ordered by phone. The person answered my query and the BBQ was delivered promptly. Very impressed with the service and also the quality of the BBQ. Took a little while to assemble but instructions were very clear. Very good quality and good value for money… Read Full Review

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★☆☆☆☆

“Garden umbrella description”

Written on: 07/08/2017 by Coleab240 (1 review written)

I ordered a 3 metre aluminium wind up model, I received a 2.7 metre wooden non wind up model. If the spec had changed I believe I should have been told and given an apology with options. The product was needed for use immediately. so I accepted it. It is ok for purpose but just not what I had expected… Read Full Review

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★★★★★

“Excellent service and brilliant products”

Written on: 06/08/2017 by Bauerxw117 (1 review written)

My conservatory was looking very tired with worn cushions until I replaced them with your new cushions. The product descriptions on your website were clear and informative, the measurements accurate and the replacement cushions are exactly what I needed to give the furniture a new lease of life. The delivery was speedy too… Read Full Review

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★★★★★

“Conservatory Cane Furniture”

Written on: 05/08/2017 by geMcGee256 (1 review written)

Excellent all round service and very speedy delivery. Good quality product and would highly recommend in every way… Read Full Review

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★★★★☆

“Arrived in good order,The box was a little batted so...”

Written on: 04/08/2017 by Rylandf373 (1 review written)

Arrived in good order,The box was a little batted so wasn't to confident that it wasn't going to be damaged .The canopy is grey and not blue as shown in the photo,all the screws and fittings was there except not quiet the right lengths but enough washers to over come any problems… Read Full Review

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★★★★☆

“Ordered some relaxer cushions. The delivery was quick...”

Written on: 03/08/2017 by Larkindm98 (1 review written)

Ordered some relaxer cushions. The delivery was quick and they are excellent quality… Read Full Review

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★★★★★

“Great product”

Written on: 01/08/2017 by DarionGomez408 (1 review written)

Great quality product, and quick service, thank you… Read Full Review

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★★★★★

“excellant service and product”

Written on: 31/07/2017 by Phoenix143 (1 review written)

The Everest 4 burner barbeque was delivered very quickly and all components were there and undamaged. It took about an hour to assemble and every component located and fitted accurately. I like the thought that has gone into design with many captive nuts avoiding fiddly location problems. It has Worked well. I use butane and suggest that the butane use option is made clear in advertising. It is likely that sales will improve if the choice option of either regulator was offered. By and large a… Read Full Review

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★★★★★

“Garden Parasol”

Written on: 31/07/2017 by Aimee492 (1 review written)

Very pleased with the purchase of my parasol,delivery spot on ,quality very good will order from this company again… Read Full Review

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★★★★★

“Double Delight”

Written on: 29/07/2017

This is the second time I've purchased from this Company. Each time the product has been excellent, the website very easy to use and the ordering extremely efficient. The parcels arrived 2 days after ordering. Will definitely use them again… Read Full Review

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★★★★☆

“The Recliner Cushions”

Written on: 28/07/2017 by Fisher311 (1 review written)

Very pleased with the service I received. The cushions look nice and fit well but they feel thinner than the previous ones. My old bones notice these things… Read Full Review

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★★★★★

“Cashion for garden chair”

Written on: 27/07/2017

Ordered a chair cushion for a garden chair; I wanted one with a seat and back for my disabled daughter to enable her to sit comfortably in her garden chair. It arrived very promptly, is of a good thickness and is very pretty. My daughter says it is very comfortable. Very happy with service and goods. Thank you… Read Full Review

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★★★★★

“Garden Lounger cushions ”

Written on: 27/07/2017 by Richardajpink (1 review written)

Ordered two cushions very good value for money and very comfortable which arrived the next day but did have a small problem with one which was sorted out immediately excellent service would use these people again and definitely recommend them… Read Full Review

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★★★★★

“Parasols”

Written on: 27/07/2017

Brilliant value , great delivery service , colour as expected and of good quality waterproof material , sturdy pole not bendy thank you… Read Full Review

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★★★★★

“Excellent customer service.”

Written on: 25/07/2017

Bought a 3m x 2m garden parasol and 25kg base. They arrived within three days. The base was slightly damaged and a partial refund was agreed and issued equally promptly. Well done on great customer service! The parasol seems sturdy and well made although tha pockets holding the spokes are a bit shallow and the spokes tend to slip out when putting it up, not a big problem just need to be aware and slip them back in. The base is good and heavy as is needed for the size of the parasol… Read Full Review

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