Sunglasses Italy Reviews - www.sunglassesitaly.com

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★★★☆☆
2.7 / 5
48% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“oplichting! don't buy!!!!!!!!! ”

Written on: 06/07/2014 by Elvis109 (1 review written)

betaald maar nooit meer iets gehoord. oplichters! payed but never heard from them. … Read Full Review

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★☆☆☆☆

“Fraud, Don't Buy”

Written on: 11/06/2014 by Alissag1954 (1 review written)

After severall email at the email adress info@suglassesitaly.com now the recipient could not be found. I ordered 44 days ago a pair of Tom Ford sunglasses which they told me that is not on stock so I can cancell the order or wait for one month. Than I explained than in order of 4 weeks it is too long and would cancell than they wrote that it is ordered and will be shipped in 20 days. Now it is exactly 30 days and no sunglasses at all. I will inform the marcolin group and the safilo group and… Read Full Review

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★☆☆☆☆

“Sent wrong item, non-responsive”

Written on: 01/05/2014 by alenam (1 review written)

I was sent the wrong color glasses. When I contacted them, they were defensive and non-apologetic. They informed me the color I had ordered was sold out. I have been emailing them for A WEEK trying to get them to send me the return shipping label, but they have only sent me custom forms. I have received an invoice from FedEx to pay $29 for customs on the glasses and I've never had to do this before. They are unresponsive about refunding. I've had to escalate this to paypal… Read Full Review

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★★★★★

“Fast delivery for tom ford sunglasses”

Written on: 26/11/2013 by tomfordadict (1 review written)

Purchased a pair of a new style of Tom Ford shades, delivered in one week, will buy again from sunglassesitaly… Read Full Review

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★★★★★

“Will buy again”

Written on: 02/11/2013 by laurence0013 (1 review written)

Fantastic selection, I was worried to buy from oversea, they answered to all my emails because I wanted to be sure to get my Gucci within ten days. On shipment day they sent invoice and all shipping information. First class service thanks sunglassesitaly… Read Full Review

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★★★★☆

“Good service and customer care”

Written on: 14/10/2013 by tommy1955 (1 review written)

Placed an order for a pair of Chanel eyeglasses. They answered all my email within one day. Received the frame within ten days from order. All went fine, will buy again… Read Full Review

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★☆☆☆☆

“Very unfair ”

Written on: 13/10/2013

Unfair bussines Just to inform people who visit this site in Facebook, that the company sunglasesitaly.com are the very unfair and not serious company at all. I have bought Police sunglasses with value 108 euro, and payed sunglasses on 20 th of August from this company, and did not received nothing from them. They also do not answer to my e-mail and phone calls, they just hang up the phone. They are non responsible and i have read the some reviews that many people have same problem as me. So… Read Full Review

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★☆☆☆☆

“Unfair business”

Written on: 16/09/2013

I made an order from sunglasseitaly.com.They made me wait five weeks without any email.When I contacted them they answered me a very questionable answer.Then I cancelled my order.They didn't answer me either,but they charged my credit card with the amount without my authorization.Since then I contacted them to ask about it,and they said that my cancellation was accepted.And said that the amount has been transferred back to my account it only needs time to arrive.It was a lie,no money has… Read Full Review

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★★★★★

“Great service, great price, great selection!”

Written on: 03/09/2013 by thomas1965 (1 review written)

I love this online website, it was so easy to use, they have a great range of the latest sunglasses with unbeatable prices, even with the cost of postage my new Gucci's were still $150 cheaper than I could buy them in Australia. I also trust their authenticity 100% and would not buy eye wear from any other online website… Read Full Review

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★★★★★

“good selection”

Written on: 29/08/2013

I was searching the web for a pair of Dior sunglasses for my girlfriend. Time was tight because of her birthday, I asked a few sites about a specific style she loves very much and sunglassesitaly was the first to answer to all my questions. Within few day I received the dhl with sunglasses inside. Very good customer service, happy girlfiend!! will recomend to anyone… Read Full Review

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★★★★★

“Very nice price and top quality service”

Written on: 26/07/2013

i can only recomend to everybody sunglassesitaly, service has always been good, I ordered in this shop many times, a few times delivery was late but all in all they are fine… Read Full Review

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★☆☆☆☆

“Don't buy at this shop”

Written on: 25/07/2013

I ordered and payed the glasses, I got an acknowledgement but I never reached the glasses. I sent some mails but they didn't answer!!! Don't buy at this Shop!!!!!!… Read Full Review

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★★★★★

“No problem at all and very good price”

Written on: 12/07/2013

I purchase my chanel and dior eyewear since many years at sunglassesitaly.com and i never had any kind of problem, very good selection, they are always update with the latest collection. Last month i ordered a pair of dior, the color selected had a delay of twenty days, they offered me a discount for another colour, i received it within a week by dhl, nice packaging, will always recomend them … Read Full Review

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★☆☆☆☆

“fraudulent webiste”

Written on: 04/07/2013 by Peterlustit1982 (1 review written)

Order Number 1212 Two months ago I ordered one pair of sunglasses which have not been delivered until now but the money has been charged from my credit card. Since the order I was not able to get in contact with shop owner. They have no telephone number, several Emails are not answered at all. Furthermore - the website is registerd in the US and not in Italy (registrant) - the shop adress is in a residential area, shutters closed (as to street view) I am going to ask for legal advice as… Read Full Review

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★★★★☆

“Good price and service”

Written on: 26/06/2013

I purchase from sunglassesitaly since many years, recently bought two pair and returned one without problem. For me always good service… Read Full Review

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★☆☆☆☆

“Terrible - do not use ”

Written on: 19/06/2013 by HelenFieldAndrews (1 review written)

I used this company a few years back and received my glasses no problem, so had no hesitation using again. This year, I used again, and the glasses were 3 to 4 weeks arriving which was too late as I needed them for my holidays (which I informed them not to send if could not guarantee arrival on time during correspondence). DHL attempted to deliver but as I was not here p, I never took receipt. DHL returned the item in April and in spite of many e mails, they have failed to respond to any of… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 29/05/2013 by murdar (1 review written)

I bought glasses them 6 days ago. It is still not sent. They ignore my letters. This has never seen… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 14/05/2013 by Scottpompy2012 (1 review written)

When I tried to exhange the sunglasses i received, they kept ignoring my email and then when I sent them back (at great expense), no one was able to take the delivery and they came back to me. I'm now left with a really expensive pair of Christian Dior sunglasses i dont want!… Read Full Review

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Alb8888888888's Response to Scottpompy2012's Review

Written on: 24/05/2013

We did receive the parcel back from customer but the sunglasses were used, missing hangtag, warranty, Dior carton box. We sell new item we can not accept return of goods that are not new. So we had to send it back again to customer at our cost. We always try to please our customer but we can not always make everyone happy and they start posting bad review here, facebook, twitter.

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Scottpompy2012's reply to Alb8888888888's Comment

Written on: 26/05/2013

Funny, cos I never wore them once. You are determined to not give people refunds and you just ignore emails for weeks on end. Without doubt the worst online experience I've ever had. Oh, and I never even received the glasses back.

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★★★★★

“Authentic Chanel eyeglasses”

Written on: 10/04/2013 by Millymilly (1 review written)

I was a litle bit scared to purchase online Chanel eyeglasses because of all fake sold around. That was not a problem with sunglassesitaly, I receive my new Chanel frame within ten days from order with all hang tag, warranty, carton and plastic box, better than in shop. I recomend this site… Read Full Review

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★★★★★

“Fast service for Giorgio Armani sunglasses”

Written on: 02/04/2013

Forget about bad review for this site, I was looking for a new Giorgio Armani sunglasses. I could not find in any shop, it is a new style and I found at sunglassesitaly, ordered and paid by credit card. After two hours I received two emails, one with the invoice and one with the DHL tracking number. Next day I was in my office and received the DHL with my sunglasses inside. Stunning sunglasses and first class service. Will buy for sure again… Read Full Review

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