Best Buy Eyeglasses Reviews - www.bestbuyeyeglasses.com

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★★☆☆☆
1.8 / 5
22% of users recommend this
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Latest Reviews

★★★☆☆

“Shipping - What a joke”

Written on: 10/04/2013

Beware if you are in a hurry. Advertised processing of 1-3 days on non-prescription frames is not true. Mine took 7 business days to process my order before it was even shipped! Mixing in two weekends, this ended up taking weeks. Now I am told to account for a few days in transit. Do not count on shipping if you are in a hurry… Read Full Review

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★★★★★

“Very satisfied with my purchase experience”

Written on: 31/08/2012 by str8ces (1 review written)

I recently ordered a pair of Bolle Golf sunglasses which I knew were on backorder from the manufacturer. After placing the order I received both an email and phone call notifying me of the proposed back-ordered delivery date. When the proppsed date passed I called BestBuyEyeglasses and they kindly checked into the problem. They contacted the manufacturer who updated the delivery date. I then received the eyeglasses by that date. I had absolutely no problems with the customer service and would… Read Full Review

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★★★★★

“LOVE LOVE LOVE BBE”

Written on: 22/06/2012

I've ordered a pair of vogue eyeglasses from this site back in high school and earlier this summer I purchased a pair of Prada sunglasses for my grandmother. Before the summer ends, I'm hoping on putting in at least 3 more orders. The shipping is fast, and the costumer service is always there to help me put in my prescription. The discounts are unbelievable. I've told many friends about this site and they have all been satisfied. Take advantage of this awesome site!… Read Full Review

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★☆☆☆☆

“ Credit card # was stolen & Recieved broken frames”

Written on: 27/03/2012

I placed my order in Jan. and I received my order in a timely manner. When I opened the box I found the frames in what looked like an old plastic bag. I opened the old plastic bag and found a piece missing off of the frames. I contacted Best Buy and they sent the missing piece out to me. Fast forward 3 months to March and I found fraudulent charges on my credit card statement. The same credit card that I used to purchase the frames at Best Buy Eyeglasses. I use this credit card VERY… Read Full Review

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★☆☆☆☆

“dsfesafss@gmail.com”

Written on: 03/12/2011 by tom.n.amon (1 review written)

Bought a pair of Ray Ban for my girlfriend. A week later found out the sunglasses is back ordered. Called the customer service who told me it should be shipped within the next week. It actually arrived a few weeks later. Not only the Ray Ban is Made in China, it feels flimsy, lighter, and not as sturdy as my pair of Italy made Ray Ban. Very suspicious. Trying to find out how to return it and found that they CHARGE 10% restocking fee and I have to pay my own return shipping. NO RETURN… Read Full Review

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★☆☆☆☆

“Fake item”

Written on: 10/11/2011 by leiftian (1 review written)

This company sale fake items!!!! I bought a 14 KT RG frame. When it arrived I was shocked by the low quality imitation product they send out! When I called the company, they said that it's… Read Full Review

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★☆☆☆☆

“Worse Seller Ever!”

Written on: 08/08/2011 by Em_Emily (1 review written)

Don't ever buy anything from this website. They charged my account right after i placed the order, and two days later sent me an email said they did not have the sunglasses in stock. It took them almost 4 weeks to ship out my sunglasses. They didn't even bother to send me an email about shipping info. The worse part is the sunglasses is not real. I purchased the Ralph RA5004 sunglasses, it did not look like the real sunglasses I saw at the mall. It has such strong smell of plastic on it. On… Read Full Review

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★☆☆☆☆

“absolutely disgusting company”

Written on: 20/06/2011

Do yourself a favor and never ever shop at bestbuyeyeglasses.com, do your research, read all the reviews and you will see how they operate. Buyer beware… Read Full Review

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★☆☆☆☆

“This company sells products not in stock. Made order,...”

Written on: 14/02/2011

This company sells products not in stock. Made order, money drafted from account, then almost immediately got a notification that product is on backorder. Made 2 attempts to get through to their 800#, ended up only being able to leave a voicemail… Read Full Review

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★★★☆☆

“Beautiful Shuron glasses!!! Just what I hoped for,...”

Written on: 14/02/2011

Beautiful Shuron glasses!!! Just what I hoped for, prescription correct and I love them. I think everyone would be happier if there was a "track your order" option on their website. I didn't rate higher because it was hard to get hold of customer service, lines always busy… Read Full Review

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★☆☆☆☆

“Do not shop with them, they charged me and never sent...”

Written on: 24/10/2010

Do not shop with them, they charged me and never sent my order. Criminals… Read Full Review

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★★★★★

“I was very skeptical at first after reading the mixed...”

Written on: 29/09/2010

I was very skeptical at first after reading the mixed reviews on other sites. I also needed them in 3 days. I called them up before I placed the order just to make sure they were in stock and get a verbal confirmation that they were authentic.

So I ordered a pair of Hugo Boss polarized sunglasses on a Monday morning. I selected the OVERNIGHT shipping option and used an online coupon (google for it..) The total with overnight shipping came out to be about $40 cheaper than the department… Read Full Review

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★☆☆☆☆

“I posted a review to the Bestbuyeyeglasses.com...”

Written on: 13/07/2010

I posted a review to the Bestbuyeyeglasses.com website, and wouldn't you know they didn't post it. The glasses I posted about were "Lucy's Diner" and were flimsy and unwearable. The bows actually would sway from side to side when you took the glasses off. The other two pairs I ordered 'Savvy Eyewear VL SV 1011' and 'Via Roma Via Roma 567'were described as being "BROWN." Instead, both pairs were brassy gold colored. I returned all 3 pairs from my original order and ordered 3 more to try. I… Read Full Review

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★☆☆☆☆

“DO NOT shop at bestbuyeyeglasses.com Their service is...”

Written on: 18/06/2010

DO NOT shop at bestbuyeyeglasses.com Their service is horrible! I got a pair of 52, which were too small, so I exchanged for 58. The first time they sent me a pair of defective glasses with scratches all over the frames, so I sent them back for a new pair. Unfortunately, second time around was still the same. Scratches still all over the frames, which convinced me they just didn't care about their customers. I haven't contacted them yet about the 2nd exchange, but I so frustrated with them… Read Full Review

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★☆☆☆☆

“Worst experience ever. Send me the sunglasses with...”

Written on: 12/03/2010

Worst experience ever. Send me the sunglasses with wrong lens color. I ordered a Nike frame that was supposed to be made in Japan (listed on their website manufacture is Japan). The actual frame they sent me was made in China. They lie about their stock. And very slow.

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★☆☆☆☆

“Processing and shipping is painfully slow from Best...”

Written on: 29/05/2009

Processing and shipping is painfully slow from Best Buy Eyeglasses. My initial order took over two weeks. Unfortunately, I had to return the glasses and order a replacement pair. After receipt of my return nine days ago, the replacement still has not shipped… Read Full Review

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☆☆☆☆☆

“My advice is not to buy frames from Best Buy...”

Written on: 18/08/2008 by runner46599 (1 review written)

My advice is not to buy frames from Best Buy Eyeglasses. One of the worst customer service. They gave me the run around. I had to be on the phone for an hour to get a refund on return shipping when I returned frames that were the wrong color. A mistake they made. I will never shop here again. The worst experience… Read Full Review

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☆☆☆☆☆

“This company provided the single WORST online (or...”

Written on: 18/06/2008

This company provided the single WORST online (or otherwise) purchasing experience of my entire life. I ordered a pair of sunglasses from them on May 16th, for ten dollars more than a competitior--a competitor that did not offer expediated shipping--because I needed the frames fast; I paid an additional $17.00 shipping fee (so basically I was in the hole for $30.00, just to get the frames in time for a vacation). The shades did not arrive in time, and when they did finally send "them," they… Read Full Review

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