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| Value for Money | 3.2/10  |
|---|---|
| Reviewer Rating | 3.6/10 |
| Overall Rating | 2.6/10  |
Full review by
Ben2008
on 16th Jul 2008
User Rating : 0
Respect :
0
Good Points: None.
General comments: Bruten & Co is the worst company I have ever been in contact with.
They seem reluctant to assist the tenant even when it would not cost them anything or the contract stated their responsibility.
In the end I had to move out even thought I normally rent for years at a time.
You don't write a review if they did what you paid for, but it is worrying to find similar stories, knowing that Bruten and Company are upsetting other trusting customers.
Ben2008's review and ratings | 83 words
Review by
happyseller
on 5th May 2008
User Rating : 10
Respect :
0
I instructed a few agents to sell my flat in Bayswater, including Brutens & Co and Foxtons and all the big chains. I was scared it would not sell because of the recession. They were helpful from the start, gave great feedback, but most importantly they were the agent that sold it.
happyseller's full review | 64 words
Review by
Sam2
on 18th Apr 2008
User Rating : 8
Respect :
0
Just let through Brutens & Co. for the second time. Friendly staff, really helpful from start to finish.
Sam2's full review | 23 words
Review by
MJY
on 9th Nov 2007
User Rating : 0
Respect :
0
Lovely at the start of it all, when they are showing you the properties
Shocking at getting back to you with the details. Moving into a place this weekend and still haven't received the contract! We have been actively contacting them (a total of 5 phone calls today, 2 emails) and still nothing!
MJY's full review | 65 words
Review by
bigbearcj
on 18th Jun 2007
User Rating : 0
Respect :
+1
Brutens & Co start of nice and efficient when you first meet them. But the minute you call them out on mistakes and anything that is bad for the landlord, they turn very nasty, very quickly. We had many instances of negligence, and terrible customer service, and ended up leaving and having large part of deposit removed for no reason. I personally refuse to ever use them again, and urge you to avoid Brutens & Co.
bigbearcj's full review | 141 words
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