Hotpoint FFA97 Reviews

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Hotpoint FFA97
★☆☆☆☆
1.4
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Latest Reviews

“Worked for 11 years!”

★★★★☆

written by HannahParrish on 25/06/2017

So it does makes some odds noises but you are warned about that in the description, but I've had mine for 11 years and can't believe it is still working.it does get a bit cold if you push things right up to the back but nothing significant and nothing broken etc. I guess the good teviews probably never make these sites and whilst I would agree it all feels a bit flimsy I can't really complain!

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“Not so bad”

★★★☆☆

written by KamrynHurst on 07/08/2015

We've had ours for 6 years or so much like many other reviewers. Nothing has broken, fallen off or needed replacing up to now. Now getting the icing up at the bottom issue. Also for some reason the freezer door handle fills up with condensation. Still does the job and wasn't ver y expensive so all in all not that unhappy.

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“Hotpoint FFA97 Fridge/Freezer failings”

★☆☆☆☆

written by darost on 23/12/2013

Had this fridge freezer for 6 years, and kept in the garage so the burbling and noise hasn't been a problem. I have never called out a service engineer to it, but have replaced both salad trays and all the freezer drawers, as well as the freezer fan unit. The plastic of the freezer wall is too thin, so when the drawers crack - as they will - the interior rails get damaged, so that the drawers aren't properly supported. The milk bottle drawer of the fridge broke a long time ago. The unit has iced up many times, and caused the fan to fail once. I'm currently trying to get the fridge to work at all - either the airways from the freezer are blocked with ice, or the air flap motor/sensor at the top of the fridge is broken. Sure, the fridge/freezer is large and stylish but the materials and build quality is very poor. Also, the airflow design is flawed - it has to be with so many people reporting the same fault. It is also true that most white goods manufacturers just want their products to last just beyond the statutory warranty period in order to sell new products or make more revenue from service. Be warned, don't buy Hotpoint.

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Robmorf's Response to darost's Review

Written on: 13/06/2014

Had the same problems with plastic parts cracking and breaking on my ffa97.
how ever my f/f is in the kitchen.Was wondering if your other problems with ice, defrosting and airflow problems are due to fact that yours is kept in a garage?Most fridge freezers cannot cope with temperature extremes unless its a heated and insulated garage or you purchase a fridge freezer suitable for normal type garages. I puchased a beko which is designed for just such use and has been fantastic! Far better than the hotpoint.

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Legaloy's Response to darost's Review

Written on: 21/01/2016

Yes all the shelves on my door cracked and fell off and the salad drawers cracked within a year of purchase. Rubbish.

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“hotpoint FFA97P ULTIMA”

★★★☆☆

written by on 17/10/2013

We bought ours 6yrs ago,and although its been very noisy from day one,it has always worked as it says in the instructions..Only started playing up in the last 6 months wher fridge is not cooling properly.After looking for faults on the internet,i removed cover at top of fridge [inside] to expose the flap [damper]and this was stuck in the closed positon,so stopping cold air from being passed into fridge from the freezer..Within an hour the fridge temp was at normal.I have got the flap taped in the open position and am waiting to see if this affects the running of the freezer..Apart from the noise it makes ,the ff has served us well,but I wouldn't buy another.On the other hand,we still have a hotpoint F/F that we bought 11yrs ago,that has never let us down,and that was a cheap one compared to ffa97p..

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“absolute pile of kak”

★☆☆☆☆

written by soozypoo on 15/10/2013

have had this fridge freezer now around 5 years and have had the same issues with it as everyone else,i bought it to match the ultima washer i had, light cover in fridge has never stayed on and constantly drops off,salad drawers cracked after a few months but i could live with that,all the freezer drawer back corners snapped off,and one drawer when openeing it the handle split it in,the main issue is the leaking,it has done this for as long as i can remember and freezes up so bad at the bottom of the freezer round the drain hole i have pulled this out numerous times removed the panel defrosted the drain hole only for it to bunged up with ice again the next day and water all over the kitchen floor,the bottom drawer is now frozen solid and wont come out as i have tried to remove it to defrost again,and what has really annoyed me this morning is that it has actually pushed the drawer forward hence pushing against the freezer door,i get up this morning to find the freezer door slightly ajar and after doing my shop on saturday the whole contents of the freezer are mush! ,all the repairs say leave the freezer off overnight after defrosting it but how the hell is that possible when you always have food in a freezer,i dont know about anyone else but my freezer is never at the point where i can switch it off to reset,i thought i had it set at too low a temp causing it to frost up but its on -18 you cant have it any warmer than that,jusdging by the amount of people who have had issues with this it has to be a common problem and hotpoint should have done something about it,now if i want to replace my food im gonna have to put a claim on my house insurance and end up paying the first 100 quid which apart from putting my policy up next time just is not gonna be worth doing as there is probably about 150 quid worth of food in there so pay 100 to get 50 back just feels pointless i hate hotpoint!

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“Not good at all”

★☆☆☆☆

written by on 09/09/2013

Very noisy, so noisy in fact that I have recorded it to play to the repair man when he arrives. It is still under 12 months warranty, but when you ring the repair centre they leave you holding for ages, and then try to put you off calling them out by telling you that if the appliance is not at fault you will be charged over £100 for the repair. Not good customer service and not a good product at all, NOT recommended!

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“not a bad product”

★★★☆☆

written by davechez on 21/03/2013

I must be one of the lucky ones I've had my fridge freezer about 6 years now and never had to defrost it once, admittedly the drawers are starting to crack but with the amount of use mine gets its not really surprising. Could probably do with a bigger fridge freezer but its adequate for a family of 4

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“"Looks good but very poor quality"”

★☆☆☆☆

written by on 28/02/2013

I bought the Hotpoint FFA97 fridge/freezer roughly 6 years ago, but in the first 6 months of buying, the salad draws cracked. It makes banging and crashing noises which are so loud that in the middle of the night I have often thought someone was breaking into the house. After 12 months all the freezer draws had started to crack and are now not useable. I looked into replacing them but it was really expensive. Have now taken the draws out as they had become in useable and I kept catching my hand on them. So now have to stack the food in without the draws making what should be an easy task a living hell. I have now also lost the large door tray in the fridge which broke off as I went to place a pint of milk in it. It was an expensive, looks great but the quality is poor. I would not recommend it to anyone and will never buy Hotpoint again. The cost of replacing all the inside compartments I need comes to around £150.

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“Frost Free??? Poor quality and not as advertised.”

★☆☆☆☆

written by 965paul on 07/12/2012

The freezer needs defrosting every 6 months, the drawers are week and crack easily. It got 1 star because it looks good, but unfortunately does not do as I would expect. By all means buy this frost free unit if you want frozen veg and salad, you want to defrost it at least twice a year and if you want ot buy new drawers. Unfortunately only found this out at end of warranty!!!

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“rubbish”

★☆☆☆☆

written by on 20/11/2012

i have had this freezer for a few years bought it for size,all my drawers are cracked and broken they are dangerous i have caught my fingers a few times. The light cover doesnt fit and never has . The things on the top shelf of the fridge keep freezing and the meat drawer often freezes the meat, salad and veg drawers cracked, my freezer keeps leaking water behind the bottom drawer and when you open door you get water on kitchen floor , do not buy .

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“do not buy”

★☆☆☆☆

written by Trace808 on 12/02/2012

After choosing this stylish appliance I soon realised that looks are very decieving!The light cover dropped off almost immediately + every drawer is so flimsey that they have all cracked,or split....have caught my fingers a few times now + made them bleed.......just priced up 4 new freezer drawers £91....u gotta be joking.. my veg + salad always freeze up ,meaning lots of wasted food.....i really hope it blows up ,or dies a slow,painful death soon.....will never buy any hotpoint appliances again ...total rubbish! :(((

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“A good looking fridge freezer but poor quality!!!! ”

★★☆☆☆

written by bevozz55 on 20/01/2012

Same as the other reviews, light flicks on and off, draws in freezer broke straigh away and the the top draw smashed through the wall of the freezer so got stuck, fridge gets warm n freezer is thick of ice all the time so I am always having to defrost....I would not recommend!!!

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“Good looking but terrible fridge freazer”

★☆☆☆☆

written by codsw2 on 13/01/2012

I have been using this for just over 4 years. Loud, broken trays finally stopped working. After reading the reviews I wouldn't even try to get it repaired.

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“Hotpoint Ultima FFA97 - Very short life span ”

★☆☆☆☆

written by me_init on 25/06/2011

Had it for about 3 years, same as everyone else, top fridge is NOT cold but freezer fine. Called to get a quote from Hotpoint to get it fixed quoted £180.00. Tried the de-frost overnihgt hairdryer etc...but no good. Will spend that money on a new fridge instead of getting this fixed. AWFUL PRODUCT and BRAND....STAY CLEAR!!

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“had my unit for 5yrs until i started to hear the fan...”

★★☆☆☆

written by on 01/01/2011

had my unit for 5yrs until i started to hear the fan making a chopping noise , thought it would sort it self out as it did but then the fridge section was getting warm , so i removed the freezer cover panel to have a look for myself, checked fan ok ,etc so i just defrosted the pipes unit etc with a hairdryer, restarted the fridge stuck my own thermometer inside the fridge section to test temp, but it only got to 5 degree no as it says on the display of 2 degree set at.fingers cross lol hope it sorts itself out again ,its a funny noisy unit shame i didnt get the extended warranty boohoo!

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“i think we should put all these complaints on youtube...”

★☆☆☆☆

written by alistairajf on 17/12/2010

i think we should put all these complaints on youtube and boycott hotpoint.im sure if the thought of losing customers and much profit we might get something done.i have only had mine for just over a year and al the banging and cracking is still there,the shelfs are all broken,the light cover came of and broke within 6 months.now i have nowhere to put the milk as the clips on the back of the door have broken off.Why should they get away with this poor and shoddy goods.will never buy hotpoint again.

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“WOW! I couldn't believe these reviews as I thought I...”

★☆☆☆☆

written by sonseyface on 09/07/2010

WOW! I couldn't believe these reviews as I thought I must have already written one about this product before. Thin plastic, disturbingly loud cracking noises, every single draw in both the fridge and freezer cracked within months, the plastic light cover dropped off within a week as it didn't fit when it arrived, replaced with new one still didn't fit, fridge light wouldn't work and never has since. No matter what you do, all vegetables in the fridge freeze beyond any use. Can't put a lettuce anywhere in fridge even on warmest setting as they freeze within a couple of hours. Ive thrown away so much wasted food due to it freezing in the fridge compartment. The fridge door began to get stress fractures within a couple of months from the weight of milk although its designed to hold two milks. Really awful interiour design in the fridge. Very difficult to store anything! I have been Hotpoints biggest fan since a child, my mum always had Hotpoint and it lasted for years, so as an adult I insisted on everything Hotpoint but this Fridge Freezer has been the biggest waste of money ever and will be my last Hotpoint product because of the cheap plastic used. Don't get me started on my Hotpoint washing machine and dishwasher!!!!!!

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“The FFA97 Hotpoint Fridge Freezer is dreadful. The...”

★☆☆☆☆

written by on 03/07/2010

The FFA97 Hotpoint Fridge Freezer is dreadful. The interior plastic is so thin it wears out and breaks over a short period of time when moving the storage bins. All of the storage bins have cracked and are now unusable. A fault in the first year was fixed by a service engineer, who informed me that this fridge freezer was an improvement on the previous version, I can't see how. Although this fridge freezer looks quite good, looks can be deceiving and if this product provides an indication of the general build standard, quality and longevity of Hotpoint appliances, I would never consider purchasing another one.

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“HOTPOINT FRIDGE FREEZER FFA97 This is the worst fridge...”

★☆☆☆☆

written by on 31/05/2010

HOTPOINT FRIDGE FREEZER FFA97 This is the worst fridge freezer I have ever owned. Every drawer in the freezer is broken as they are so flimsy, and now sit on top of each other !! Light cover in the fridge broke after only a couple of months. The noises that come from this fridge freezer are incredible, and sometimes frightening when it happens suddenly in the middle of the night. Its a banging and cracking noise and is really really loud. The front of my fridge freezer has become rusty, a lot of the silver has come off and it looks awful, and I've only owned it for 18 months. ***DO NOT BUY ONE OF THESE - THEY ARE RUBBISH*** HIGHLY NOT RECOMMENDED

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“I have had the same problem, had the appliance for...”

★★☆☆☆

written by on 02/03/2010

I have had the same problem, had the appliance for about four years and then about a month ago the freezer started to frost up, a couple of days ago the fridge just stopped working - the display says 2 but it isn't cold. The engineer said at first that defrosting should fix the problem but has now condemned it as electrically unsafe as the compresser (?) is shorting out. Lovely looking product with a great capacity but none of that is any good if it doesn't work. Shame :-(

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