Hotpoint FFA97 Reviews

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Hotpoint FFA97

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Latest Reviews

★☆☆☆☆

“Hotpoint FFA97 Fridge/Freezer failings”

Written on: 23/12/2013 by darost (1 review written)

Had this fridge freezer for 6 years, and kept in the garage so the burbling and noise hasn't been a problem. I have never called out a service engineer to it, but have replaced both salad trays and all the freezer drawers, as well as the freezer fan unit. The plastic of the freezer wall is too thin, so when the drawers crack - as they will - the interior rails get damaged, so that the drawers aren't properly supported. The milk bottle drawer of the fridge broke a long time ago. The unit has… Read Full Review

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Robmorf's Response to darost's Review

Written on: 13/06/2014

Had the same problems with plastic parts cracking and breaking on my ffa97.
how ever my f/f is in the kitchen.Was wondering if your other problems with ice, defrosting and airflow problems are due to fact that yours is kept in a garage?Most fridge freezers cannot cope with temperature extremes unless its a heated and insulated garage or you purchase a fridge freezer suitable for normal type garages. I puchased a beko which is designed for just such use and has been fantastic! Far better than the hotpoint.

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★★★☆☆

“hotpoint FFA97P ULTIMA”

Written on: 17/10/2013

We bought ours 6yrs ago,and although its been very noisy from day one,it has always worked as it says in the instructions..Only started playing up in the last 6 months wher fridge is not cooling properly.After looking for faults on the internet,i removed cover at top of fridge [inside] to expose the flap [damper]and this was stuck in the closed positon,so stopping cold air from being passed into fridge from the freezer..Within an hour the fridge temp was at normal.I have got the flap taped in… Read Full Review

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★☆☆☆☆

“absolute pile of kak”

Written on: 15/10/2013 by soozypoo (4 reviews written)

have had this fridge freezer now around 5 years and have had the same issues with it as everyone else,i bought it to match the ultima washer i had, light cover in fridge has never stayed on and constantly drops off,salad drawers cracked after a few months but i could live with that,all the freezer drawer back corners snapped off,and one drawer when openeing it the handle split it in,the main issue is the leaking,it has done this for as long as i can remember and freezes up so bad at the bottom… Read Full Review

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★☆☆☆☆

“Not good at all”

Written on: 09/09/2013

Very noisy, so noisy in fact that I have recorded it to play to the repair man when he arrives. It is still under 12 months warranty, but when you ring the repair centre they leave you holding for ages, and then try to put you off calling them out by telling you that if the appliance is not at fault you will be charged over £100 for the repair. Not good customer service and not a good product at all, NOT recommended!… Read Full Review

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★★★☆☆

“not a bad product”

Written on: 21/03/2013 by davechez (1 review written)

I must be one of the lucky ones I've had my fridge freezer about 6 years now and never had to defrost it once, admittedly the drawers are starting to crack but with the amount of use mine gets its not really surprising. Could probably do with a bigger fridge freezer but its adequate for a family of 4… Read Full Review

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★☆☆☆☆

“"Looks good but very poor quality"”

Written on: 28/02/2013

I bought the Hotpoint FFA97 fridge/freezer roughly 6 years ago, but in the first 6 months of buying, the salad draws cracked. It makes banging and crashing noises which are so loud that in the middle of the night I have often thought someone was breaking into the house. After 12 months all the freezer draws had started to crack and are now not useable. I looked into replacing them but it was really expensive. Have now taken the draws out as they had become in useable and I kept catching my… Read Full Review

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★☆☆☆☆

“Frost Free??? Poor quality and not as advertised.”

Written on: 07/12/2012 by 965paul (1 review written)

The freezer needs defrosting every 6 months, the drawers are week and crack easily. It got 1 star because it looks good, but unfortunately does not do as I would expect. By all means buy this frost free unit if you want frozen veg and salad, you want to defrost it at least twice a year and if you want ot buy new drawers. Unfortunately only found this out at end of warranty!!!… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 20/11/2012

i have had this freezer for a few years bought it for size,all my drawers are cracked and broken they are dangerous i have caught my fingers a few times. The light cover doesnt fit and never has . The things on the top shelf of the fridge keep freezing and the meat drawer often freezes the meat, salad and veg drawers cracked, my freezer keeps leaking water behind the bottom drawer and when you open door you get water on kitchen floor , do not buy… Read Full Review

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★☆☆☆☆

“do not buy”

Written on: 12/02/2012 by Trace808 (1 review written)

After choosing this stylish appliance I soon realised that looks are very decieving!The light cover dropped off almost immediately + every drawer is so flimsey that they have all cracked,or split....have caught my fingers a few times now + made them bleed.......just priced up 4 new freezer drawers £91....u gotta be joking.. my veg + salad always freeze up ,meaning lots of wasted food.....i really hope it blows up ,or dies a slow,painful death soon.....will never buy any hotpoint appliances… Read Full Review

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★★☆☆☆

“A good looking fridge freezer but poor quality!!!! ”

Written on: 20/01/2012 by bevozz55 (1 review written)

Same as the other reviews, light flicks on and off, draws in freezer broke straigh away and the the top draw smashed through the wall of the freezer so got stuck, fridge gets warm n freezer is thick of ice all the time so I am always having to defrost....I would not recommend!!!… Read Full Review

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★☆☆☆☆

“Good looking but terrible fridge freazer”

Written on: 13/01/2012 by codsw2 (2 reviews written)

I have been using this for just over 4 years. Loud, broken trays finally stopped working. After reading the reviews I wouldn't even try to get it repaired… Read Full Review

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★☆☆☆☆

“Hotpoint Ultima FFA97 - Very short life span ”

Written on: 25/06/2011 by me_init (2 reviews written)

Had it for about 3 years, same as everyone else, top fridge is NOT cold but freezer fine. Called to get a quote from Hotpoint to get it fixed quoted £180.00. Tried the de-frost overnihgt hairdryer etc...but no good. Will spend that money on a new fridge instead of getting this fixed. AWFUL PRODUCT and BRAND....STAY CLEAR!!… Read Full Review

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★★☆☆☆

“had my unit for 5yrs until i started to hear the fan...”

Written on: 01/01/2011

had my unit for 5yrs until i started to hear the fan making a chopping noise , thought it would sort it self out as it did but then the fridge section was getting warm , so i removed the freezer cover panel to have a look for myself, checked fan ok ,etc so i just defrosted the pipes unit etc with a hairdryer, restarted the fridge stuck my own thermometer inside the fridge section to test temp, but it only got to 5 degree no as it says on the display of 2 degree set at.fingers cross lol hope it… Read Full Review

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★☆☆☆☆

“i think we should put all these complaints on youtube...”

Written on: 17/12/2010 by alistairajf (1 review written)

i think we should put all these complaints on youtube and boycott hotpoint.im sure if the thought of losing customers and much profit we might get something done.i have only had mine for just over a year and al the banging and cracking is still there,the shelfs are all broken,the light cover came of and broke within 6 months.now i have nowhere to put the milk as the clips on the back of the door have broken off.Why should they get away with this poor and shoddy goods.will never buy hotpoint… Read Full Review

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★☆☆☆☆

“WOW! I couldn't believe these reviews as I thought I...”

Written on: 09/07/2010 by sonseyface (1 review written)

WOW! I couldn't believe these reviews as I thought I must have already written one about this product before. Thin plastic, disturbingly loud cracking noises, every single draw in both the fridge and freezer cracked within months, the plastic light cover dropped off within a week as it didn't fit when it arrived, replaced with new one still didn't fit, fridge light wouldn't work and never has since. No matter what you do, all vegetables in the fridge freeze beyond any use. Can't put a… Read Full Review

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★☆☆☆☆

“The FFA97 Hotpoint Fridge Freezer is dreadful. The...”

Written on: 03/07/2010

The FFA97 Hotpoint Fridge Freezer is dreadful. The interior plastic is so thin it wears out and breaks over a short period of time when moving the storage bins. All of the storage bins have cracked and are now unusable. A fault in the first year was fixed by a service engineer, who informed me that this fridge freezer was an improvement on the previous version, I can't see how. Although this fridge freezer looks quite good, looks can be deceiving and if this product provides an indication of… Read Full Review

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★☆☆☆☆

“HOTPOINT FRIDGE FREEZER FFA97 This is the worst fridge...”

Written on: 31/05/2010

HOTPOINT FRIDGE FREEZER FFA97 This is the worst fridge freezer I have ever owned. Every drawer in the freezer is broken as they are so flimsy, and now sit on top of each other !! Light cover in the fridge broke after only a couple of months. The noises that come from this fridge freezer are incredible, and sometimes frightening when it happens suddenly in the middle of the night. Its a banging and cracking noise and is really really loud. The front of my fridge freezer has become rusty, a lot… Read Full Review

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★★☆☆☆

“I have had the same problem, had the appliance for...”

Written on: 02/03/2010

I have had the same problem, had the appliance for about four years and then about a month ago the freezer started to frost up, a couple of days ago the fridge just stopped working - the display says 2 but it isn't cold. The engineer said at first that defrosting should fix the problem but has now condemned it as electrically unsafe as the compresser (?) is shorting out. Lovely looking product with a great capacity but none of that is any good if it doesn't work. Shame :-(… Read Full Review

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★☆☆☆☆

“Had problem, where fridge was too warm and freezer was...”

Written on: 14/02/2010

Had problem, where fridge was too warm and freezer was too cold. Turns out that there is a pipe which leads from the freezer compartment to the fridge, and this got blocked with ice. Defrosting fixed the issue. Generally this is a poor quality fridge. Light broke after a few months, freezer shelves cracked and the fan makes too much noise. It also cracks and bangs loudly.
Buy something else… Read Full Review

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★☆☆☆☆

“The fridge packed not long after the 1 year guarantee...”

Written on: 28/12/2009

The fridge packed not long after the 1 year guarantee expired. It's a common design fault. Don't buy it… Read Full Review

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