Naturediet Pet Foods Reviews

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Latest Reviews

★★☆☆☆

“Naturediet downgrade their product”

Written on: 08/11/2014 by ColinAck (1 review written)

The food recently changed. It is wetter and gives my dogs the runs. He cannot eat it without it sticking to the roof of his mouth. Ingredients say its the same but its not. Packaging is easier to open but I don't care if its not the right food for my dog… Read Full Review

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★☆☆☆☆

“Why the Change?”

Written on: 05/11/2014 by Kessigirl (1 review written)

I have been feeding these products to my dog for the past eight years and suddenly its all changed. Its now sloppy and greasy and the packs break so food goes off. I am very unhappy with the new product and my dog would say the same if she could. I will be changing to find some thing else that appropriates the previous product. I have tried a few products and although they are dearer I need something that I feel is right for my dog's digestion and does not give her the runs as this new food is… Read Full Review

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★☆☆☆☆

“WHY CHANGE SOMETHING IF IT ISN'T BROKEN?”

Written on: 01/11/2014 by Jojo773 (1 review written)

I have been using Nature Diet for 18 months (chicken) & found it amazing as my dog is sensitive to certain foods. I have been having a monthly subscription from Amazon so I always have a good stock in & have recommended it to many of my clients and friends. To my HORROR they have not only changed the recipe - it is now thick gloopy & sticky (yuck) but the packaging is substandard and many packs had blown. The smell was revolting and unfit for consumption - what an utter waste of money. I… Read Full Review

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Gariford's Response to Jojo773's Review

Written on: 08/11/2014

Jojo, Thanks for posting your comments; I've found this very helpful and also very concerning.
A while ago I purchased this product in bulk and have found a few blown packets so far upon opening a new box (from the range of adult dog).
I'm keeping a close eye on the rest of them and am about to write to the wholesaler requesting they seek assurance that the remaining unopened packages are safe for consumption even though not (yet) showing signs of being bad. It's certainly a worry to think that bacteria could be there but not sufficient (again 'yet') for the food to start fermenting.
I won't be buying again. What alternative food/s have you started using?

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★★☆☆☆

“changed for the worst”

Written on: 24/10/2014 by bigfinno (1 review written)

what have you done to a good product my dog loved this food before you changed it its not vacume packed right oily pastey goo please go back to the way it was before and dont tinker with a good producti i wait to hear from your reviews be fore i go back tobuying it… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 19/10/2014 by NadiaSimmons (1 review written)

I have been using nature diet for a while and it's been great but they have changed the packaging and recipe recently and it's terrible. Several packets had blown with the contents spilling out and the consistency is not as good as it used to be. I have contacted them but they do not reply to e-mails so I will try ringing them. I think they must be inodated with complaints . They have made a big mistake changing the food and I will not be using it again… Read Full Review

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★☆☆☆☆

“Disappointing change in product”

Written on: 18/10/2014

I have been buying Nature diet for my dogs for the past 3 years and have always been more than satisfied. The last batch of 6 boxes I bought was different. Food consistency was softer and it has a stronger smell . I was advised that the production method had changed but it's certainly not for the better. As other customers have commented I have had blown packs which smell revolting as they are off and the juices from the poor packaging has contaminated the others. In addition one of my… Read Full Review

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★☆☆☆☆

“Dangerously Gone off food - Horrific customer service. ”

Written on: 10/09/2014 by Fergusonix27 (1 review written)

I've been feeling nature diet to my dog for over a year. However the latest batch has gone off. I fed her one the last two days thinking they smelt slightly funny but as it was a new flavour thought it was simply that. This morning I opened the pack to a horrific smell and black meat. My dog has had an upset stomach the last few days but I thought nothing of it as she can be a sensitive soul however now it's obvious why. When I rang them they couldn't have been more un interested if they… Read Full Review

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Millsy123246's Comment

Written on: 19/09/2014

Same experience! Have been feeding this product to my boxers for years and have noticed the smell that is definitely off-ish! Had a batch a coupe of months back that was 'blown', as in the contents were SO off, all the lamb flavour swelled up like balloons and were inedible. Naturediet swore blind there was nothing wrong with that batch!!!! and referred my back to the official supplier I order from! I have had several more deliveries since then but they DO smell 'funny' and sometimes the dogs refuse to eat it! This has lead me to feed other stuff and would also explain why 'suppliers do not currently' have stock!!! CLEARLY A BIG PROBLEM NOW SURFACED AT THE FACTORY!

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★☆☆☆☆

“I have been a regular customer for a while and all has...”

Written on: 28/08/2014 by YadiraFernandez432 (1 review written)

I have been a regular customer for a while and all has been ok. However recently had four packs of Lamb that had blown and were obviously gone off. I complained to Amazon and had no reply. I will not be buying Natures Diet again. I cannot afford to throw money away on this any longer… Read Full Review

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Anniedino's Comment

Written on: 11/09/2014

I have always been pleased with nature diet foods but the latest batch was very disappointing, for a start there were no batch numbers on any of the packets, numerous burst lids and the contents are very mushy with a strong smell whereas in the past it's always been a good solid texture with no odour, my dog won't touch it so I can only assume it is off. I rang the company and a very helpful lady told me they have changed the way it is processed and has offered me a full refund, I was going to offer the remainder of my latest order to our local dogs home but on second thoughts have thrown it all in the bin, unfortunately I've lost all faith in Nature Diet and will have to start looking elsewhere.

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Millsy123246's Comment

Written on: 19/09/2014

Same experience but after Naturediet totally refusing to admit that the batch was a problem!!!!!!....I managed to obtain a free replacement from my reputable supplier...in another flavour. I have had another 3 case delivery since then and I am still not at all happy with the new offish smells! VERY DISAPPOINTING AND TERRIBLE CUSTOMER CARE BY NATUREDIET!

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★☆☆☆☆

“Blown packs of Naturediet”

Written on: 28/06/2014 by Nicholswx71 (1 review written)

I have been very annoyed at having yet another "blown" pack of this food. Lamb flavour. I thought it was a one off to start with but find another one yet again. These have been bought at different timesaver the last few months. I picked 3 packets from different batches and have just thrown 2 away. They have seriously got a problem at the moment. What do you do? With no receipt and an empty packet, the retailer isn't interested. I'm not buying it again and will find an alternative… Read Full Review

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★★☆☆☆

“Could be better customer service”

Written on: 14/06/2014

We have found `blown` packets in boxes of nature diet we have bought and when opened smells very `off`, if you tell the firm you do not get any answer… Read Full Review

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★☆☆☆☆

“naturediet dog food made my dog very sick”

Written on: 26/05/2014 by vinnyh103 (1 review written)

I recently purchased 3 boxes of naturediet food for my dog from swellpets, i have been feeding it to my dog for a week and she has been very sick really bad diarrhoea and really bad wind but i have only just noticed it is the food! all of the packets in the box are full of air and when you open one they smell awful and its the food its realy made her sick, i am now in the process of trying to get a refund and emailing swellpets… Read Full Review

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★☆☆☆☆

“NATUREDIET PUPPY/JUNIOR FOOD IS DANGEROUS!!!”

Written on: 13/12/2013 by Andrinkie (1 review written)

NATUREDIET PUPPY/JUNIOR FOOD : PLEASE DO NOT USE THIS PRODUCT FOR YOUR PUPS/DOGS BEFORE THOROUGHLY CHECKING COLOUR & SMELL. The company Naturediet refused to take responsibility for a serious problem with this food - it made both our pups Daphne and Sara ill after they were fed a pack of this with an expiry date of a year from now. All complaints to their Facebook page are removed and emailing customer services results in a generic email response saying it is not their problem but the… Read Full Review

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★★☆☆☆

“quality concerns”

Written on: 22/09/2013 by salguod (1 review written)

Have used these pouches together with my dogs regular dry food without problems until recently. Two contaminated packs within the last batch, one with a 4cm shard of cooked bone and the other with the surface coated in black bacterial mold.The food has been stored in a cool room and is well within best before date but I now have serious concerns about using this food… Read Full Review

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★★★★★

“At Last ”

Written on: 27/05/2013 by MandySherwin (14 reviews written)

I have a 9 year old Weimeraner crossbreed who, to put it midly has serious digestive upset, stomach acid and I have to be very cautious what I feed her. I was reluctant to try Naurediet as I have read a lot of bad reviews about mouldy contents and blown packets. I liked the contents in it as there are no nasty cereals, additives and fillers and the meat content is very high. I have started feeding her the Senior lite variety and her stomach has improved tremendously. Very little stomach gurgles… Read Full Review

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★★★★☆

“One of the best”

Written on: 04/05/2013 by Val740 (4 reviews written)

We have just returned to feeding our 15 year old JR Nature Diet after he was put onto a low fat diet due to pancreatitis. We introduced it gradually and she is now very happy again eating this food. We like the fact that it has a high meat content which is best for dogs and we are having the Senior/Lite which is low fat. It produces much better stools than her old food and there is no more wind due to a lot of grains. Happy dog and happy owners… Read Full Review

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★★★★★

“Best food ever..”

Written on: 17/04/2013

I have two jack russels and when we got then as puppies, i was feeding them pedigree chum, the dogs were sick, lazy and nipping thier skin.. i stumbled across ND in my local pet store and tried it.. and have never looked back!!! My dogs have changed so much, they are really lively and happy, thier coat is so soft, they dont poo as much as they did and its alot more solid,.. I change around the flavours so the dogs dont get bored with the same one all the time.. however they refuse to eat the… Read Full Review

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★★★★★

“saved my dog's life!”

Written on: 18/02/2013

I have read the negative reviews regarding this dog food and have only good words to say about Naturediet. I live in France and in the past was only able to obtain it via Zooplus. They seem to be in the habit of breaking up the original boxes and I had a lot of problems with blown packs. However, I am now able to order via Amazon UK and have had no problems at all as I receive them in the original boxes, firmly secured. I have a Cavalier King Charles who was very ill 2 years ago, and if it… Read Full Review

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★★★★★

“change for the better”

Written on: 11/06/2012 by stevemate (1 review written)

our g/s aged 9 over the years always suffered diarrhea we constantly cnanged foods he wouldnot touch dry biscuits i was given a couple free packs of nature diet to try he ate them no trouble so we purchase regularly now it was feb/2012 we started him on this food our son travels with him most of the year and the dog eats all the food when he comes home to us he plays us .so what we do now is cook lambs liver ox/ pork/ chicken gives him loose stools. we chop it up & mix it with the nature diet… Read Full Review

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Smawfield's Response to stevemate's Review

Written on: 14/01/2013

How can you give 5 stars when you received bad food

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★☆☆☆☆

“Not a reliable product”

Written on: 05/04/2012

Purchased a box of 18 trays of Naturediet. On opening found that one had burst spilling the foul smelling contents over the other trays. Around half of the trays were puffed up, suggesting some sort of contamination. Opened two of the Ok looking trays but the contents were rancid and foul smelling with a black liquid oozing out. Difficult to get the smell out of the kitchen. Disposed of the whole batch of 18 trays. No response to my email from Naturediet… Read Full Review

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Smawfield's Comment

Written on: 14/01/2013

Same problem I had! When I called the Companyl seems they are not bothered that this is happening and they are poisoning our puppies and dogs!

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★★★☆☆

“Recent problem with NatureDiet after 9 years.”

Written on: 23/03/2012 by Poordog123 (1 review written)

My Labrador has had NatureDiet since a puppy. Only recently has she had symptoms of vomiting and diarrhoea. I knew it was the NatureDiet as when we changed her onto Royal Canin sensitivity control, she improved straight away. After 10 - 12 days, we re-introduced NatureDiet and she was ill again. I don't think I will feed her it again. I will ask my vet for an alternative. … Read Full Review

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Smawfield's Response to Poordog123's Review

Written on: 14/01/2013

Product should be withdrawn immediately

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Helenms's Response to Poordog123's Review

Written on: 26/07/2013

Had the same problem. My dogs even got blod in their diarrea.

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