Ford of Kirkland Kirkland, WA Reviews

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3.5 stars
Average rating for this product is: 3.5 out of 5

From 0 ratings and 3 reviews

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Average Ratings for Ford of Kirkland Kirkland, WA

  • Customer service3.5 stars
  • Value for Money3.5 stars
  • Overall rating3.5 stars

3 Reviews For Ford of Kirkland Kirkland, WA

  • ugogurl 6th Nov 2008

    Reviewer rating: 5 stars


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    Good Points: Fast, Friendly Service.
    Fixed it right when others could not.


    Bad Points: Deli was closed but restaurants right across the street.


    General comments: I had my vehicle in at my local independant shop. My "Service Engine Soon" light was on and they said it needed an EGR valve.
    I paid $398.00 for the diagram and repair and the light came on again. My freind told me to try Ford of Kirkland. I called and they got me right in within the hour. They seemed to know just where to look and found that the egr "code" was caused by another part that was broken. They replaced my dfp sensor and my vehicle worked flawlessly. I was headed back home in about an hour after having a nice lunch across the street. My bill was way less than the previous shop's bill.

  • ktfender7 3rd Nov 2008

    Reviewer rating: 0.5 stars


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    In May of 2008, I regrettably purchased a 2008 Ford Edge from Ford of Kirkland. The choice of vehicle is not the regretted issue, the dealership is. We were talked into buying what is called the Northwest Protection Package for $795. (Certainly, we should have known better). This package was stated to include a protective coating for the exterior paint, interior leather and fabric protection. We had this package applied to the car a couple weeks after the purchase. My husband was appalled with t ...

  • astersalive Rank: Lance Corporal 12th Jun 2007

    Reviewer rating: 5 stars


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    Ford of Kirkland provides an outstanding example of what a good dealership should be. I have credit issues, and the entire staff went out of their way to help me. I thought I'd be going in feeling like an outcast, but the team, rather than making me feel like a social outcast, made me feel welcome and valued.
    My buying experience was outstanding; rather than spending the entire day at the dealership as I expected, I was in and out within just a few hours, driving a new car at an incredible int ...