Republic Reviews - www.republic.co.uk

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★★☆☆☆
2.2 / 5
37% of users recommend this
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Latest Reviews

★★★★☆

“Quality products ”

Written on: 29/06/2013

Good quality products at a reasonable price and excellent customer service… Read Full Review

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★★☆☆☆

“No Order”

Written on: 21/03/2013

I placed an order of £40 at the Republic website before I knew it went into administration, its been more than a week and I fear my delivery will not arrive. I've asked in-store what to do and the workers told me to phone customer services. What should I do?… Read Full Review

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★☆☆☆☆

“Bad Services ....”

Written on: 21/03/2013

I place on order on 15/02 for next Day delivery,,,,I haven't receive it yet but you Take money from my account!!!what Shall I do???please advise ASAP… Read Full Review

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★☆☆☆☆

“THIEVING REPUBLIC”

Written on: 19/02/2013

For many years I have been shopping at Republic for all of my family. At Christmas I purchased £200.00 worth of vouchers for my student daughters. Now that they have gone into administration they are worthless. I find it unbelievable that shops can take your money for these things and not return either the cash or give you goods to there value. The shop assistant in Aberdeen did advise me to contact the Customer Services line, but low & behold no answer. The government needs to put a stop… Read Full Review

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★☆☆☆☆

“Read this if they owe you money”

Written on: 19/02/2013 by katy1980 (1 review written)

Republic really are the lowest of the low. Over the years I've spend thousands with them. Recently, few weeks ago, I placed an order of £250 (which I've received) and last week an order of £105 (not received). They marked my £105 order as "dispatched" and even provided a tracking number - but never actually shipped the goods. They do this so that they can charge your card - knowing FULL WELL you will not receive the goods. As for my earlier £250 order (which I did receive) I have a couple… Read Full Review

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★☆☆☆☆

“Gift Voucher”

Written on: 15/02/2013 by jordanlunn (1 review written)

Im writing as a very antagonised client to ask about my unused gift voucher that I received at Christmas. I think that it is absolutely ridiculous that you will not allow customers to spend their recently bought gift vouchers. You haven't give your customers enough notice to spend them,it's disgraceful. I am extremely upset with your poor customer service. Im sure you have many exasperated customers to deal with,but £50 is a extensive amount of money to just lose to you. Therefore, I would… Read Full Review

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★☆☆☆☆

“Administration, will I get my order?”

Written on: 15/02/2013

I ordered a item yesterday from republic before I knew it had gone into administration. The goods have not been delivered but the money taken from my account. I have no tracking reference or confirmation e-mail. What should I do now? I cannot find an e-mail address for customer service online, if anybody has one could they please post it… Read Full Review

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Ls28's Comment

Written on: 17/02/2013

this is the email they have said to contact republicinadmin@uk.ey.com
but they are yet to reply...

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Ls28's Comment

Written on: 17/02/2013

try calling your local store - i called mine and they said it will definitely be delivered - but the process is just slower than usual because there are less people etc. i'm going to wait hope you find yours!

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★★☆☆☆

“unreceived item”

Written on: 13/02/2013 by kimbaines (1 review written)

I ordered a dress yesterday from republic before I knew it had gone into administration, I went to track my order but the website is now down. It was also for next day delivery (should be here now) and it isnt. Will I receive my item? What do I do?… Read Full Review

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Adder77's Response to kimbaines's Review

Written on: 14/02/2013

In same situation ordered £75 stuff should be delivered today 14/02/13 can't get hold of them on phone yet they took money out yesterday 13.2.13 when they were officially in administration not sure what to do any ideas?

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Ls28's Response to kimbaines's Review

Written on: 14/02/2013

I have done he same, ordered jeans yesterday for delivery today, and they have not arrived - I want my money back!

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Dm754's Response to kimbaines's Review

Written on: 14/02/2013

same here guys order never delivered and silence from them, call your bank and let them know that you want a charge back to your debit card, if you used a credit card then call the relevant company, there is a procedure you need to do but the bank will explain that as they have to me. there is still a chance to get your order, but you have to go into a republic store and see if they can trace it for you and if not then try and get a refund from them. The bank needs a notice of insolvency and proof of purchase. (if you cant get a response on email from republic go into a store and ask for one from the manager - they are legally required to provide one to you).

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Stel81's Response to kimbaines's Review

Written on: 14/02/2013

I have just spoken to customer services as i also ordered in store yesterday for next day delivery to be told i wont be receiving my delivery today and that i cant have a refund either.They are hoping to find more out in the next few weeks so to keep hold of my receipt. What an absolute joke my item was a Valentines present for my partner. Im so angry111.

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Hellsbells27's reply to Stel81's Comment

Written on: 14/02/2013

What number did you call? Did they say that the couriers are refusing to deliver? How frustrating!

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Hellsbells27's Response to kimbaines's Review

Written on: 14/02/2013

I'm exactly the same here, please let me know if any of you receive the goods

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Christinejane24's Response to kimbaines's Review

Written on: 14/02/2013

im in the same boat, ordered a dress and jumper but website is down and customer service number isnt working

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Adder77's reply to Christinejane24's Comment

Written on: 14/02/2013

You can send an e-mail to republicinadmin@uk.ey.com or ring 0113 298 2450 so I've been told hope this helps

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Report this review Read 8 Comments
★☆☆☆☆

“Useless customer service”

Written on: 29/01/2013 by Alic66 (1 review written)

Ordered a jumper on 18th jan & never received it. Have emailed customer service numerous times & eventually got a reply saying it was delivered on 23rd jan by courier and left as authorised! I never authorised anything to be left. Eventually phoned customer services who suggested I check if it had been left with a neighbour which I had already advised them in an email that I had done this. Now saying they will have to speak to the courier firm & ask them to investigate. They will not refund my… Read Full Review

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★☆☆☆☆

“Useless, don't respond to emails”

Written on: 17/01/2013

Ordered a jacket 7 days ago, have been given an invalid tracking number emailed 3 times & they haven't got the decency to reply! Would not use this company again nor recommend them to friends… Read Full Review

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★☆☆☆☆

“rubbish web site.”

Written on: 26/12/2012

Today i was trying to buy a few items from thew republic sale, i added about 5 to my basket and was just about to check out and pay when it crashed. I then though oh it will only last a few minutes...no it has lasted all day. Then when it finally did start working again none of my items were in my basket and i had to search around AGAIN for them. When i did finally find them they weren't in my size. What a load of utter rubbish!! Because of their stupid, rubbish website i have now wasted my… Read Full Review

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★☆☆☆☆

“Charged over £110 for delivery that still hasnt arrived.”

Written on: 16/12/2012 by Hazzarr (1 review written)

The clothing itself is great, customer service, delivery and management is awful. Over a week and a half ago ordered £120 worth of stuff to the next day delivery, Republic claimed it was dispatched 7 days ago but still hasn't arrived, they won't reply to emails and will completely blank you. … Read Full Review

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★☆☆☆☆

“Next Day Promised, end of next day still in warehouse....”

Written on: 04/12/2012 by phillip_craswell (4 reviews written)

How amazed was I when looking last minute for a gift for my partner to find that republic.co.uk offer free next day deliver if order is placed before 5pm and over £60. Too good to be true, well it turns out it is...... 17:30 on the day of delivery and after having spent all day at home waiting I finally decide to call them. "Sorry Sir your order is still in the warehouse due to a backlog of orders and will be with yo tomorrow", the only issue being no one is here to collect for the next 2… Read Full Review

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★★★☆☆

“WHO CAN HELP???”

Written on: 25/10/2012

DOSE REPUBLIC SHIP TO WESTERN AUSTRALIA? IF NOT IT SHOULD!!… Read Full Review

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★☆☆☆☆

“Disgusted ”

Written on: 13/08/2012

The girl claiming to be a manager talking to another staff about non working things while myself and son stand there asking for amounts of help… Read Full Review

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★☆☆☆☆

“How do I cancel an order?”

Written on: 04/08/2012 by Crissalexa (1 review written)

How can I cancel a order on the republic uk clothing site when the order hasn't dispatched yet. I just ordered two of the same pieces of clothing due to the site crashing as I was checking out… Read Full Review

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★☆☆☆☆

“appauling custoer services toards teenagers !!”

Written on: 06/07/2012

i baught a dress for my daughter,it wasnt to her taste so i sent it back she had not even tried the dress on only to be told by the snotty sales assistant at the white rose store that it had fake tan inside the dress so couldnt be returned,my daughter is allergic to parrabin which is found in most cosmetics and clearly the store had sold the dress n this condition to begin with,i got on the fone and got nothing but back chat of some slip of a girl,i said please look at what my daughter is… Read Full Review

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★★★★☆

“Brought Some Black Shorts white Label”

Written on: 26/05/2012

Today i brought some black shorts very comfortable and really stylish… Read Full Review

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★★★★☆

“White Label Straight Leg Jeans- Great offer! ”

Written on: 18/05/2012 by 4tech (1 review written)

On 5th of May I have bought a perfect, very comfortable pair of jeans. The brand is White Label with straight legs. Jeans are very suitable to your body and very comfortable. I think that prize was accurate for this kind of product- 20 pounds. Plus I could get a student discount (10% off) using my Student card. I am a fan of this brand- looking at the style, quality and my comfort I can definitely recommend this store to people in my age 18-25 for sure and to many others who wants distinguish… Read Full Review

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★★★★★

“White Label Zip up Hoodie”

Written on: 07/05/2012 by Coco69 (1 review written)

Bought 2 of these one each for my Son & Daughter. Good quality, great colour choice, great price.!! … Read Full Review

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