written by ianhobsonuk on 23/09/2007
Thanks to Delzrx's (21 Jan 06) post - I suffered the dreaded 'stuck in standby' fault. I called out a TV engineer who instantly fixed it by removing the PCB which controls the Teletext (I never use this anyway). I did the same and, so far, it seems to have worked.
written by mike jackson on 26/07/2007
Brought this 4 yrs 1 month ago. DVD and Video that came with package both died quite quickly. TV has been reliable. Although currently it has developed a fuzzy picture, sound OK and can only get picture back by banging side of TV!!
Now a bulky TV compared to current TV's. Question I have to answer is whether I try and get it repaired or just replace with a new one. £1200 for 4 years TV does seem a lot though.
written by marbeck on 31/05/2006
We've had the Toshiba 32ZP18 widescreen TV for over 3 years. About 8 months ago it started this 'stuck in standby' problem. Nothing happens when you turn it on, and all you get is the red light on the front. But, if you sit there and turn it on and off for 20 minutes, it MAY decide to come back on! Many times we've had to leave it on all day because we just know if we turn it off it won't come back on again!
Very frustrating!!
written by jimsten1980 on 12/03/2006
We have owned a Toshiba 36ZP18Q widescreen TV for just over 3 years now, and it's developed this switching to stand-by problem. This is a common problem according to the people I have been in contact with, and from the reviews on this site. It is not through general wear and tear on the product, it is actually a fault of the manufacturer, so why are Toshiba not helping us all out more?
I'm considering going to Watchdog with this, especially with the backing of so many people. And also, I know removing the teletext card seems to make the TV work again, but that's just not good enough! How extremely frustrating this all is, after having spent so much money on a TV that was meant to last for ages and actually fails after 3 years, conveniently after the warranty runs out. The TV my parents had before this one lasted about 25 years without problems!
So much for modern technology and for Toshiba!
written by gaz. on 18/07/2003
Have had this TV now for 8,9 months now, it has been in for repair already. It was the one of the chips that had gone (fault was: when turning the TV on it sticks in standby mode). Toshiba's fault code 'stuck in standby'.
Other problems were with the dealer. KrishAV was where i purchased it from, as it was still under warranty you would of thought that they would contract an engineer or toshiba would fix it, but no, it is a 'grey area' according to toshiba and trading standerds are looking into this! So much for warranty hey?!
Written on: 07/08/2003
It's the manufacturer, not the dealer that provides the warranty. So it isn't for the dealer to do anything if the product breaks down, under the terms of the warranty. Still get the impression that you like the tv though...
written by Gaz. on 06/11/2002
Going from a Sony 14" to a 32" Flatscreen is a big difference but this TV, so far is generally great. Can't fault it.
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Macaroonie's Response to jimsten1980's Review
Written on: 14/07/2006
Totally agree! Bought the TV almost 3 years ago and we have the same problem in that it doesn't turn on fully the first time (no pic just the red light indicates that it's on). It takes several/hundred presses for it to switch on and then when it finally does there's a short time until the volume cannot be change and the TV graphic displaying the channel no. sometimes remains on the top right hand corner of the screen. I also suspect that once the warranty expires it has conveniently stopped working properly.
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<br/>It's a conspiracy!
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<br/>Marianne