written by tvaddict23 on 08/11/2003
I seem to have a problem and i think it's a fault with the tv set, as the picture looks great, but it all seems to move like slow motion and things get very jerky sometimes, this is with anything digital pluged into it, i have my dvd recorder in and my nokia freeview box, and they both can look jerky, but i have a slight remedy for this, which to proves theres a fault, if i turn the tv picture menu on and switch from 100 hert to off then on again, it rids the problem, and the same with dvd. So as anyone got the same problem, i'm hoping not then it would be a tv problem, and i will return to currys, as it was an exrepair model, just seems like its scannings not good enough, but at least theres no blocking on the picture, its the best picture ive ever had on a tv, and ive had many, but the jerkiness is too much for me, even if i turn 100 hertz to natural its just the same nothing happens on natural, if i do the same thing as i do to remedy the problem with the 100 hertz, but with natural it remedies it, but each time i turn a channel over i have to keep switching scan mode to get a jerkiless picture. But great pictures arn't good enough if its gonna give me headaches.....
written by russellcannell on 13/09/2003
Purchased a 36ZP18Q just over a year ago and now it has died. It is stuck in standby mode. Toshiba say it needs a new microprocessor at £300+ .... So now i have a dead TV which cost me over £1700.
So much for good will from Toshiba .....!!!!
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Allenkj's Response to russellcannell's Review
Written on: 17/09/2003
Advice from the Trading Standards website:
<br>Q. I bought a fridge/freezer about 18 months ago, and the freezer section has completely failed. I went back to the shop, but they refused to do anything as it was outside the original 12 month guarantee. What are my rights?
<br>A. Firstly, when you buy goods from a shop, you enter into a contract under the Sale of Goods Act 1979 (as amended). This holds the shop liable for up to six years after purchase (Limitation Act 1980), providing that you can show that the problem is down to an unreasonable fault and not normal wear and tear. Secondly, remember that the guarantee is in addition to these statutory legal rights. Don't be taken in by the shop's argument here - they are using the issue of the guarantee as a red herring to try to avoid their legal obligations toward you. See our leaflet 'Buying Goods' for more information on your rights.
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<br>My addition: If you bought it on credit (including card) the finance company are also liable.