Written on: 12/09/2012
My parents purchased one of these sets in nov 2001 and kept it as there main tv until nov 2008 when they replaced it with one of these LCD tvs which only lasted 2 years and had to be replaced whilst Iam still using this toshiba in my bedroom with absolutely no fault and never given any problems what so ever in the almost 11 years since was purchased. Would always recommend toshiba to anybody. I also still have a toshiba model 213R4B which was a very early blackstripe FST models dec 1986 this... (read more)
Written on: 23/09/2007 by ianhobsonuk (1 review written)
Thanks to Delzrx's (21 Jan 06) post - I suffered the dreaded 'stuck in standby' fault. I called out a TV engineer who instantly fixed it by removing the PCB which controls the Teletext (I never use this anyway). I did the same and, so far, it seems to have worked. (read more)
Written on: 26/07/2007 by mike jackson (2 reviews written)
Brought this 4 yrs 1 month ago. DVD and Video that came with package both died quite quickly. TV has been reliable. Although currently it has developed a fuzzy picture, sound OK and can only get picture back by banging side of TV!!
Now a bulky TV compared to current TV's. Question I have to answer is whether I try and get it repaired or just replace with a new one. £1200 for 4 years TV does seem a lot though.
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Written on: 27/09/2006 by freq77 (1 review written)
The DVD picture on my Toshiba 32ZP18, through component cabling, is nothing short of stunning! I've never found a use for the 100hz scan mode, the natural scan is crystal clear. I picked this up for £320 with a replaced teletext board, so feel pretty chuffed with this bargain.
The sound quality as standard doesn't really apply. I've changed the surround speakers to larger full range speakers for general viewing and have a Sony STR DA3000ES for DVD viewing, but as standard, the sound...
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Written on: 24/07/2006 by Big Nutz (1 review written)
The Toshiba 32ZP18 is a great widescreen TV, but it is let down by the faulty teletext card, which appears to cause the power on issue. I have given it a low features score as the TV does not have teletext anymore.
I have had this TV for over 5 years now, and it only started developing the 'standby' issue a couple of months ago.
I never bothered to get it fixed, as I thought now was a good time to buy a plasma screen. Anyway, I searched Google for faulty Toshiba's and I found the Review...
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Written on: 31/05/2006 by marbeck
We've had the Toshiba 32ZP18 widescreen TV for over 3 years. About 8 months ago it started this 'stuck in standby' problem. Nothing happens when you turn it on, and all you get is the red light on the front. But, if you sit there and turn it on and off for 20 minutes, it MAY decide to come back on! Many times we've had to leave it on all day because we just know if we turn it off it won't come back on again!
Very frustrating!!
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Written on: 12/03/2006 by jimsten1980 (1 review written)
We have owned a Toshiba 36ZP18Q widescreen TV for just over 3 years now, and it's developed this switching to stand-by problem. This is a common problem according to the people I have been in contact with, and from the reviews on this site. It is not through general wear and tear on the product, it is actually a fault of the manufacturer, so why are Toshiba not helping us all out more?
I'm considering going to Watchdog with this, especially with the backing of so many people. And also, I...
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Written on: 07/08/2007
This has happened to my 50 inch Toshiba.
Written on: 21/01/2006 by Delzrx (1 review written)
I've owned the TV for 3 1/2 years now, and I have had no problems up until now. Like many others on this site, I suffered the dreaded 'stuck in standby' fault. I called out a TV engineer who instantly fixed it by removing the PCB which controls the Teletext (I never use this anyway). This PCB is 65mm*85mm and has a blue connection strip on it numbered 1 to 15, not sure what the part number is, but on the reverse it says R-1786.
My TV is now working perfectly, minus Teletext, and the call...
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Written on: 08/05/2006
I can vouch that this solution works a treat - thanks a bunch for saving me the hassle of getting that TV repairman out.
Written on: 08/05/2006
Thanks Delzrx, this worked a treat and saved me the £40 - if I'm ever in Rotherham, I owe you a beer or three.
Written on: 09/05/2006
Glad to be of service mate. My TV's still working a treat after its open heart surgery!
Written on: 05/06/2006
I had a Toshiba with a similar problem years ago, and had it "repaired" several times until I gave it away. I don't know why, but I bought the 32ZP18 and it developed the problem you described. I have taken the card out and now it seems to be working fine.
<br>Fantastic!!! Thanks. It's a pity the manufacturers don't take any notice of their customer problems. They might actually make better TVs.
Written on: 28/05/2008
I found this review helpful because... I found and removed that Teletext card and all OK. It removes easily it`s almost straight in middle of plate
Written on: 07/12/2008
Thanx Delzrx. A friend was getting rid of this tv due to stand by problem. It ended up at my house. Read your review, removed pcb board, hey presto fully working tv for free. Removal is exactly as Delzrx says and anyone can do this I'm a near retirement age woman.
<br/>Thanx again Delzrx.
Written on: 09/05/2010
I found this review very helpful because...
<br/>Absolutely spot on! thanks
<br/>My TV was not responding to the remote control, I thought something was up with the IR receiver, then after switching off the TV (model 36ZP18Q)on main switch I could no longer switch it back on, it just stays in standby.
<br/>After removing this card with numbers R-1786 on one side and PD0267 on the other, the TV now works fine minus teletext.
<br/>I have now put the card back in and is still ok, so maybe a loose connection?
Written on: 04/12/2010
We have the same problem and we're trying to fix it. Could you please tell me whereabouts in the TV this PCB is coz its like looking for a needle in a haystack!
Written on: 07/12/2010
We managed to find the part but tv has gone and stuck itself in standby mode again! help please!
Written on: 09/06/2005 by james1138
Overall the Toshiba 32ZP18 is fantastic.
Looks great, picture is great, sound is good.
Up until now, very reliable, and would highly recommend it. Except just developed this stuck in standby mode fault and it's a pain.
I remember when I was buying the TV from Currys, the guy was indeed saying the advantages of the like of Sony and Panasonic was the TV's reliability over time. (I thought he was just referring to the tubes, obviously not). So, for 3 years I've been very happy with the...
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Written on: 08/11/2003 by tvaddict23 (1 review written)
I seem to have a problem and i think it's a fault with the tv set, as the picture looks great, but it all seems to move like slow motion and things get very jerky sometimes, this is with anything digital pluged into it, i have my dvd recorder in and my nokia freeview box, and they both can look jerky, but i have a slight remedy for this, which to proves theres a fault, if i turn the tv picture menu on and switch from 100 hert to off then on again, it rids the problem, and the same with dvd.... (read more)
Written on: 13/09/2003 by russellcannell (1 review written)
Purchased a 36ZP18Q just over a year ago and now it has died. It is stuck in standby mode. Toshiba say it needs a new microprocessor at £300+ .... So now i have a dead TV which cost me over £1700.
So much for good will from Toshiba .....!!!!
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Written on: 17/09/2003
Advice from the Trading Standards website:
<br>Q. I bought a fridge/freezer about 18 months ago, and the freezer section has completely failed. I went back to the shop, but they refused to do anything as it was outside the original 12 month guarantee. What are my rights?
<br>A. Firstly, when you buy goods from a shop, you enter into a contract under the Sale of Goods Act 1979 (as amended). This holds the shop liable for up to six years after purchase (Limitation Act 1980), providing that you can show that the problem is down to an unreasonable fault and not normal wear and tear. Secondly, remember that the guarantee is in addition to these statutory legal rights. Don't be taken in by the shop's argument here - they are using the issue of the guarantee as a red herring to try to avoid their legal obligations toward you. See our leaflet 'Buying Goods' for more information on your rights.
<br>
<br>My addition: If you bought it on credit (including card) the finance company are also liable.
Written on: 26/10/2003
That 6 year liability thing is interesting, makes you wonder why anybody buys extended guarantees.
Written on: 18/07/2003 by gaz.
Have had this TV now for 8,9 months now, it has been in for repair already. It was the one of the chips that had gone (fault was: when turning the TV on it sticks in standby mode). Toshiba's fault code 'stuck in standby'.
Other problems were with the dealer. KrishAV was where i purchased it from, as it was still under warranty you would of thought that they would contract an engineer or toshiba would fix it, but no, it is a 'grey area' according to toshiba and trading standerds are...
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Written on: 07/08/2003
It's the manufacturer, not the dealer that provides the warranty. So it isn't for the dealer to do anything if the product breaks down, under the terms of the warranty. Still get the impression that you like the tv though...
Written on: 01/07/2003 by bozzie555.
Purchased this TV after an exhaustive search of the widescreen market. My major considerations were style ie. would it look good in my lounge, size and connectivity. It fits the bill in all respects and received great reviews in all the major home cinema magazines.
Something however is driving me crazy and I'm desperately hoping someone can help me out.
I have an LG5620 home cinema system connected to my Toshiba and would like to ensure that the normal televison sound is channeled through...
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Written on: 07/08/2003
It's a long shot but perhaps things might be different if you could plug the aerial through your DVD system and then from there into your telly. Then you might get the Home Cinema sound for telly as well as DVD. Does that solve the problem?!? Let me know...
<br>
<br>BTW, you didn't say how much this TV cost. I'm looking to get sorted with a 28/32 pure flat and a home cinema/ dvd package for around £800. The packages don't impress me - normally good sound or good vision - never both for the money. So separate TV and Sound system is the way forwards. Around £550 for a TV would be nice. How much is this one and any suggestions in the circumstances?
<br>
<br>my e-mail is richburley@Hotmail.com
<br>
<br>Cheers!
Written on: 12/12/2003
I have just acquired the 32ZP18 and the picture is fantastic. Like you I cannot get my DVD cinema surround sound to work with the TV or digi box and this is a Toshiba (SD43HK), which I was hoping would make things easy.
<br>
<br>Did you manage to get your LG to work?
Written on: 18/06/2003 by nick.
Overall I am very pleased with the set, especially the picture and the range of input/outputs. It will be interesting to see whether the crack in the case that is developing is a general manufacturing fault or not. The set has not received any impact that I know of. (read more)
Written on: 09/07/2003
I noticed this fault on a display set in a branch of Curry's. The crack appeared to go from the top right hand corner of the screen towards the outside of the casing at 45 degrees.
Written on: 12/06/2003 by Nemesis.
Saw the 32ZP18P in amongst other widescreen televisions in Dixons. It stood out like a sore thumb (in a good way). I was a little concerned by the comments made here about humming and screen probs, but went back and looked at it again. Still looked incredible.
Finally bought 32ZP18Q, arrived yesterday. Tested all sound, NO hum, checked picture, NO slant. Picture V Bright, will try 35/60/40 as recommended. DVD playback incredible. Sound is good under Dolby 5.1, if not available the...
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Written on: 01/04/2003
Bought the set a couple of months ago, no hum, no picture distortion, no complaints. I suppose you could get better sound quality with a seperates system but you'd be lucky to find a better built-in system. (read more)
Written on: 15/03/2003 by v3nkman.
I bought the 32ZP18 earlier this week and have already been on to Toshiba and the service engineers about the 'noticeable' humming generated from somewhere in the back of the television.
Even when the sound is quite high you can still hear it - not what you'd expect from a set which costs over a thousand pounds. People who have televisions from Sony/Philips have all said that they don't have the same problem, and more often than not they have 100hz widescreens too.
The service engineer...
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Written on: 26/03/2003
I have owned a Toshiba 36ZP18 set for over a year. Have had the same "humming" issue. After taking delivery of the set about a year ago, called out an engineer about the "humming". Engineer mentioned :- "Coils / Laquer" etc. If it makes you feel any better, its not a picture degrading fault. To be honest you do get used to it. I've found the set to be an astonishing performer, particularly if paired with a decent DVD player and hooked up using the EXT4 - Component Video Input with "IXOS 1703" cable.
Written on: 10/03/2003 by Picasso.
I have had this set since the end of January & have been very pleased, great picture, good sound (apart from slight hum when very quiet passages), Excellent design....
.... up until today when the set failed, switches itself off after a few minutes, which according to Toshiba indicates a fault on the TV which powers down as self protection. So I am now awaiting an engineering visit to rectify the problem.
Has anyone else experienced anything similar, & what was the failed component.
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Written on: 13/02/2003 by Daniel.
Wish I had found this site some time ago. Have been the owner of a Tosh 32ZP18Q for two weeks and the buzzing sound at low volume is driving me mad. Engineer has had a look, and advised that the coils are fauilty. Coils now intergrated with tupe, so needs, new tube. Toshiba, informed awaiting a replacement TV. If replacement does the same, gonna get a refund. And do more research, I should know better. (read more)
Written on: 12/02/2003 by Dan.
We have just received a replacement set and again find the TV to have geometry problems (as other reviewers have done) which is frustrating. Our first set tilted downwards slightly by 7mm from left to right. The engineer arrived and stated that we needed a replacement, as there was no option to change the tilt angle (unlike some other makes of TVs). The replacement set tilts left to right to a lesser degree, but unfortunately the screen seems to tilt downwards at the top/centre of the... (read more)
Written on: 05/01/2003 by bassa.
It's the best picture I have ever seen but without the sound problems resolved I am rather frustrated (read more)
Written on: 24/01/2003
I wrote one of the other reviews for this set and did have a similar problem with the 5.1 sound on DVD. I had bought a Philips DVD player and was using the digital coaxial cable for sound. It stubbornly refused to work apart from the odd moment. Having spoke to my dealer they suggested using a different brand of DVD player as there are incredibly some compatiblity problems between brands. They cut me a deal and I got the Toshiba SD220 which is actually quite brilliant for the money. The sound has been perfect ever since.
Written on: 06/11/2002 by Gaz.
Going from a Sony 14" to a 32" Flatscreen is a big difference but this TV, so far is generally great. Can't fault it. (read more)
Written on: 26/02/2002 by Will.
Having tried a couple of cheaper 28" Philips models and found problems with both, I decided to bite the bullet and spend more money on this Toshiba 32ZP18 television set. My original intention had been to get a fairly basic 28" TV as my lounge is not big and a seperate surround sound package at a later date. However, this Toshiba had caught my eye as the picture frame TV surround means that it is actually about the same size as most 28" models. The built in Dolby 5.1 was just an added bonus.... (read more)
Written on: 21/04/2002
I agree totally, we just bought the 36" big brother and other than the colossal weight I can't fault it. It would be nice to be able to store more than one personal colour balance setting though, satellite and DVD always look different.
Written on: 02/10/2002
I bought this set last week, partly based on this and other reviews on the internet, and partly based on the good looks and high spec of the system.
<br>HOWEVER, less than a couple of days of viewing, and I can easily hear a humming noise from the speakers, (NOT FROM THE BACK OF THE TUBE).
<br>This noise gets worse when a brighter image is displayed, and now that I've heard it once, I always hear it. I'm not being over-fussy, but I think when there is silent bit on a movie, then you should hear just that - silence.
<br>Has anyone elese had this problem? I see that a couple of Philips widescreen reviewers have the exact same problems with their sets. I am trying to get a fix from Toshiba at the moment....
Written on: 09/10/2002
Kevin
<br>
<br>I'd be really grateful if you could keep us updated on your findings. I have every intention of buying one of these TV's and this is exactly the kind of problem that would drive me up the wall, especially given the amount of cash that gets handed over!
<br>
<br>Thanks, Ricky
Written on: 18/10/2002
Hi, do these TV's include digital audio OUTPUT so I can hook it up to my Denon Dolby Digi AV Receiver?
<br>
<br>Thank you
Written on: 07/11/2002
A very honest review. I have also made my own review but a day after the review I made, I had noticed a slight problem. The picture is very slightly sloping downwards from right to left.
Has anyone else had this problem?
Written on: 09/11/2002
I've just taken ownership of a 32ZP18Q and have almost the same problem. Mine slants from left to right. There's a half centimetre difference in the margin most noticable when watching widescreen and looking at the Sky menus. Also, on the right hand side the frame comes away from the screen. Not much but enough to get a fingernail under. Maybe the tube wasn't fitted correctly during manufacture. If I can't find any more on the internet I'll call the Toshiba helpline and ask them.
<br>
Written on: 12/11/2002
I've had a 32ZP18 for about 24 hours now. Basically I agree with earlier comments, especially about picture quality. DVD is stunning. Absolutely stunning. However Sky is sufficiently poor to make me very frustrated when watching it. Digital artefacts are very noticeable. The 5 year old Philips 28in widescreen that the Toshiba has replaced was actually a lot easier to watch.
Oh and the really bright LED on the front is distracting too.
Having researched the set a little using Google, the picture out of true problem is likely to be misalignment of the coils on the back of the tube - take it back.
It's frustrating that the information in the instruction book is misleading/incorrect regarding the screen ratios and the info about the audio set up is dreadful. Is there a centre speaker in the cabinet or not?
Written on: 20/11/2002
I have just got a 36zp18, complete with 1cm picture skew down on the right hand side - engineer on way..... Has Noisemaker got a replacement that is OK? Read in WhatVideo&TV Dec P121 that this is due to Earth's magnetic fields which seems odd. Suspect mine will need to replaced. Like the set, looks much better than the competition. Shame about the fault with this one.
Written on: 23/11/2002
Well, after a lot of fiddling I have got the TV working as I want it. I was offered an exchange for a new unit but have decided against it. I had a big learning curve with getting the contrast/brightnes/colour set up (tried finding a testcard these days?) and they are now on 35/60/40 which seemed the wrong way to go at first when 50/50/50 seemed far too bright with too much contrast. I've realised that the problems with sky are going to be similar on any large screen TV, but they are less pronounced now I've sorted the contrast/brightness out. It's taken a while but I'm now happy.
Written on: 24/11/2002
Very interesting comments - we had quite decided to buy this TV but am concerned about the humming noise (I am very sensitive to computer hum) and pictures being askew. Would be interested to know if the humming noise has been cured. Is it advisable to buy from a store that arranges for Toshiba to set the TV up?
Written on: 24/11/2002
I wrote the original review and am still really pleased with the set. There have been no geometry problems at all. There is some background hum which is only noticeable at night with the sound low. It is dependent upon the aspect ratio of the picture, widescreen is better than cinema (zoom). However, I thought that with a TV of this size running at 100HZ it is inevitable that this will happen. I would actually be interested to know if there are any comparable sets that do not suffer with this. Anyone got any feedback?
Written on: 25/11/2002
I've had mine 3 weeks and am about to get a replacement due to screen tilt. An engineer was due to call but mucked me around so I'm getting a replacement instead. I don't have any humming and hope to G that the new one doesn't either. If it does, it goes back. Simple.
Written on: 07/12/2002
I bought this set about 2 months ago after spending months viewing all the alternatives. I am very picky about TV picture quality and with every set I have purchased (mostly Sonys) I have had to have them tweaked or replaced. I was pleasently surprised when I first switched the set on. The picture quality was amazing, particulary on DVDs and strong analogue broadcasts. As is usual after some time I started looking for faults and since nothing is perfect I found some.
1 Slight buzz from set in Cinema mode (not on sound though) not noticable when listening to the TV at normal sound levels.
2 Extreme top of picture (~1cm) slightly streached in 4:3 and Widescreen modes OK in all others. This is only noticible when credits roll up the screen.
3 Slight colour variation at left and right edge of screen - only noticable when a single colour raster is being displayed ie on Freeview orange menu background.
4 Sound quality OK but not a patch on my seperates system.
5 Shows up compression artefacts on Sky and Freeview but this is not the TVs fault.
These imperfections apart I am still delighted with the set. I find myself watching travel and nature programmes I would never have considered watching before simply because of almost photographic quality of the pictures.
Written on: 30/12/2002
I have just purchased a 20" Toshiba Flat Screen TV and have noticed a humming noise from the set. I don't know if it's the tube but with such a small set I wouldn't think I would get a humming noise. My previous cheaper models didn't hum and my larger screen TV doesn't hum either.
Written on: 26/01/2003
Humming noise clearly audible from rear during quiet dialogue at night on my Tosh 32ZD26P 100Hz
Worse on 'Cinema' format. Really annoying.
Replaced once and replacement is the same.
Seen simular comments for other brands. Are there any that don't hum???
Appreciate any comment
Written on: 13/02/2003
I also have the 32" PICTURE FRAME. I have had 3 replacements. The picture is excellent but the mains buzz both from the unit and through the speakers would cause me to advise anyone to choose another make and model! Help me toshiba because i feel like i have bought a bag of tosh!
Written on: 14/02/2003
I commented on this set back in October. Since then I have come to accept the hum from the speakers as I don't want to search for another set (Partly because all the other big tellys have speakers stuck on the sode of the screen and look terrible).
Toshiba gave confusing comments on thwe sound problem, depending on who I spoke to. Generally they beleive it is 'within acceptable specification tolerances'. That would be Toshiba's acceptable tollerances then. All i can hope is that enough people complain about the same problem, then a fix might be issued...
However, as a lot of others have commented on this site, the picture quality STILL impresses me and the sound is pretty good for a built-in setup. (I've never had a separate surround kit, so I've nothing to compare).
<br>Please everyone give updates on their progress with Toshiba, if fixes do come to light I would like to hear about them.
Written on: 12/06/2003
Saw the 32ZP18P in amongst other widescreen televisions in Dixons. It stood out like a sore thumb (in a good way). I was a little concerned by the comments made here about humming and screen probs, but went back and looked at it again. Still looked incredible.
<br>Finally bought 32ZP18Q, arrived yesterday. Tested all sound, NO hum, checked picture, NO slant. Picture V Bright, will try 35/60/40 as recommended. DVD playback incredible. Sound is good under Dolby 5.1, if not available the Psuedo is good.
<br>
<br>Even though I've only had it 1 day, I'm really impressed with the picture, I have never seen anything so crisp and clear and I do not appear to have any of the previous problems. Maybe the 32ZP18Q fixes some of the problems the 'P' one had.
Written on: 02/07/2003
This television reminds me of that song you know.......
<br>
<br> All around my hat i will wear the green willow.
Written on: 03/07/2003
Can I ask, is the hum through the speakers audible when sound is turned off - min, not mute (don't like the mute symbol). I ask as I would be redirecting sound through external digital surround kit.
Written on: 04/07/2003
I've now had the 32ZP18Q for a month and am still impressed. Still no Hum, no picture slant. Buy it !!
Written on: 24/07/2003
My parents bought this set and placed it in their 20' square lounge in the corner. When they first turned it on I was around 8' away and the picture was bright, colourful but (sorry everyone) really artifactish and 'digital'. The picture you view seems to be a framestored representation of pure analogue and even though I was looking at the picture from 8' away it was very poor compared to a standard high quality Sony/JVC/Panasonic with little distortions in people's faces etc. I then stood back to around 15'+ and found it to be more acceptable.....! (NOT THE POINT REALLY!)
<br>
<br>On the DTT and SAT front i.e Mpeg video - it doesn't show up every error in the poorness of digital mpeg (vs. analogue) - IT DOUBLES IT!!
<br>
<br>PART TWO: (The Really Bad Bit)
<br>
<br>The TV is near NO magnetic sources apart from its own internal speakers and oh boy what bad gaussing of the tube has occurred (seen this on three sets now in the same places - bad top left bad top right and down the left and right sides lesser so)
<br>
<br>What is bad? Bad is when you get ANY impurity at all but this TV takes the biscuit!!!! Purity on a B&W film showed BRIGHT bluish patches - this is a MAJOR DESIGN FAULT). A DTT box menu (pure yellow) gave rise to sickly greenish patching in the same places.
<br>
<br>This TV is goddam laughable. It may be ok for the first few months but I strongly recommend you get another set before you think to yourself "I'm sure this was a black and white movie? Maybe they've coloured it in"..........
<br>
<br>PS. 100Hz - WOW! Its a MUST BUY!! except 100Hz is the worst TV medium out - sure it doesn't flicker but no-one complains at the cinemas of flicker which is 24Hz. 50Hz TVs do 25 full frames a second so look a whole lot more natural and don't sludge up movement - THE WORLD HAS GONE MAD!! 100Hz is bleedin' awful on ANY set!
Written on: 04/11/2003
I have had the 36zp18q for about 2 weeks not and am very impressed!
<br>No hum...no slant...
<br>Pictures do show a slight pixelation on sky but otherwise PERFECT!
<br>Sound quality is impresive for a built in unit especialy when you get it set up correctly.
<br>overall 10 out of 10 for a large set that cost me £850 with a toshiba DVD and vcr!!!
Written on: 29/11/2003
I have been going round in circles looking for a replacement TV. I had got to the 32ZP18 as final choice but now after reading all the reviews am a little concerned but am thinking of diving in!
<br>I would dearly love to know where icjoiner found thier set for £850!!
Written on: 30/01/2004
We've had the Tosh for about 1 year now and we absolutely love it. We haven't noticed any humming noise but I guess that's because we have it plugged on our Denon amp and M&S speakers. We're now watching thousands of DVDs (thanks to www.lovefilm.com - brilliant site for renting DVDs by the way) . Thank you Nemesis for the tip on how to set up contrast, brightness and colour, we used it when we set it up and I was pleased to find your review again when we seemed to have lost the settings (see Nemesis' review above), I have now wisely written them down in the manual.
Written on: 30/04/2004
To be honest, haven't been at all pleased. Cannot get contrast, brightness anything like it should be. Set was actually set up with 100% contrast, whcih suggest there may have been a problem with set at outset.
<br>
<br>There is always a small gap at top of the screen, where picture does not fill the screen.
<br>
<br>Had it nearly a year now, so must get this sorted out with Toshiba before the 12 months runs out.
Written on: 24/08/2004
I've had a 32ZP18Q since June 2002, and have been well pleased mostly, although the picture drops out altogether if the signal is weak (occasionally on the south coast). However, it has now developed a fault. Gradually, the handset (and local controls) failed to operate increasingly quickly after turn-on, and now if it turns on at all it is locked in selection - no commands work. Sounds like a failure on Power-On-Self-Test - it seems to shut itself down. Also, LED disappears immediately on switch-off, rather than decaying over several seconds. TV repair man has been - thinks it may be the main control chip - I'm not convinced. Anybody got similar experience?
Written on: 05/09/2004
I have had this set for around 18 months to 2 years and in general I am very please both with its looks (sold it for the wife) and the features that it has. I did like the idea of having an internal 5.1 decoder but alas I don't use it, I have an external DVD Cinema system, which after hearing the Tosh perform with a 5.1 DVD stand alone player attached wasn't that impressed.
<br>
<br>Back to the reason why I am making a post here, I am experiencing the same problem as Tony Willcox and it is reaching the really irritating stage. I haven't as yet got anyone out to look at it, but after I just had a really hard time just getting it come on I thought I would look on the NET to see if it is a common problem, and straight away I found this page.
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<br>What I would like to know is, has anybody else had this problem and have they had it fixed? I would really appreciate it if they could post a reply here.
Written on: 05/09/2004
I have had the Toshiba Set for around 18 months to 2 years and in general I am very please both with its looks (sold it for the wife) and the features that it has. I did like the idea of having an internal 5.1 decoder but alas I don't use it, I have an external DVD Cinema system, which after hearing the Tosh perform with a 5.1 DVD stand alone player attached wasn't that impressed.
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<br>Back to the reason why I am making a post here, I am experiencing the same problem as Tony Willcox and it is reaching the really irritating stage. I haven't as yet got anyone out to look at it, but after I just had a really hard time just getting it come on I thought I would look on the NET to see if it is a common problem, and straight away I found this page.
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<br>What I would like to know is, has anybody else had this problem and have they had it fixed? I would really appreciate it if they could post a reply here.
Written on: 05/09/2004
After getting used to the 'slant', 'humming noise' (see earlier review) and annoying red light I had the problem of 'stuck in standby'. Luckily still in warranty and eventually got it fixed by local company. Had to drop it off myself as toshiba and krishAV would send engineer or deal with it in any capacity. 'Touch wood' it's been fine now for good 10 months however I'm trying to find the surround sound speakers that go with the TV but to no avail. Does anyone have any suggestions on which ones they are, what other ones are best, where they are available from and any prices. Have spoken to Toshiba and no response as yet.
Written on: 06/09/2004
My problem has been diagnosed but not fixed yet. There is a small teletext daughter board on the main control board, and it has developed a fault that prevents the TV from coming on. It's intermittant - it worked just once when it was put back in! - but then failed again. But take it out & the TV works fine (except of course no teletext). So waiting for TV man to replace part.
Written on: 07/09/2004
I am now wondering if my problem is the same as yours. I don't use terestrial TV arial only sky channels. When the TV is turned on it picks up the control from the Sky Digi box on EXT1 and auto selects this, if you leave the TV on this it will start to play up, going into, what seems to be standby, with the loss of controller use until it settles down.
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<br>If, however, you turn it straight to EXT4 (my sony DVD player) on the component connections it does not play up.
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<br>Out of curiosity, did the TV repair guy give you an estimate of the repair cost?
Written on: 14/09/2004
I have had this TV since March 03 and its been OK - until now. I was messing with the 3 factory settings and now I have changed 'my' settings - settings M. I get flary whites - even with the contrast brightness down. I've tried 35/60/35 ect but nomatter what combination I use - its still the same. Can anyone help??
Written on: 30/09/2004
That pcb is about £150 for the part. Alternatively, an engineer can reflow the solder on the defective chip, which would be the cheaer way around it if out of warranty. They use lead free solder during manufacture and it's causes poor connections.
Written on: 13/10/2004
Sorry mate, I can't help you there, what I have done though is logged onto the UK Toshiba web site and gone to the support site and entered as a customer.
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<br>It isn't much help as it only gives you the user manual, however, there is a glimmer of light at the end of the tunnel, which I feel at the moment may have a draft close to it as I haven't had a reply yet. What is available is a contact us option where you can put in your query and hope for a reply.
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<br>My problem with the TV turning itself off is getting worse and if what one of the other posts stated that it could be the control circuitry, I bet its going to be expensive. I'm saying this because TV engineers don't replace components these days they replace cards.
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<br>Any way good luck and I hope you get a faster response than I do (although to date it has only been 3 days) but comming from a sevice environment We would be closed down with response times like that.
Written on: 29/10/2004
Thanks for the info on the part. I have now had a local TV repair service out to take a look at the problem as it was getting worse.
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<br>The first thing he looked at was the teletext card, and hey presto it seemed to work. He took it back to he shop and re-flowed the solder. there were two surface mount IC's on the card and the rest of the components were caps and a relay/switch of some sort, the repair only cost me £35 but he did say the board (measured about 3" x 4") was quite expensive.
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<br>He looked at this first as he had a similar problem in the past and toshiba's service centre helped him out with the repair.
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<br>It has only been one day but it has improved at present, I will post again in a few weeks to let you know. He did advise me that if the repair fails then I should try and get the part number and price from Toshiba as it was very easy to replace.
Written on: 01/01/2005
Had this TV since jan 2003. It has now developed this annoying fault, keeps turning off. Christmas day of all days. Thanks for the info, we have taken a card out of the back and it's now on (still on after 15 minutes). Will let you know if this has cured the problem. Contacted UK Toshiba website but no answer yet. I've still got it under warranty but we are out in Spain. Thanks and happy new year.
Written on: 10/01/2005
Hi
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<br>I am by no means a TV expert and need some advice. I recently bought a Toshiba 32ZP46. I am disappointed that it is "pixelating" quite badly particuary with fast moving images, say, a football match. I'm not sure if this is down to the connections between our Sky Digibox and the TV (or something else like the DVD / VCR connections) or whether I need to configure the TV for a better picture.
Written on: 10/09/2005
Just a quick note to say thanks for the advice regarding the teletext card. I have had a Toshiba 32zd26p for the last 3 years, it was working fine until today when it turned itself off. I could turn it on for a few seconds but would get no picture, just occasionally I'd see the channel number on the screen before it turned off again. I took the back off (please don't do this on my advice unless you know the hazards involved) and removed the card labelled PD0267. The TV works fine now - I don't need teletext as I use a freeview box.
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<br>Thanks once again,
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<br>Tony
Written on: 13/08/2006
Just to say that the removal of PD0267 works as well on the 36-inch bigger brother. My one developed the same symptoms and I pulled the PD0267 card - now works absolutely fine (note - do not go into the back of a television to do this unless you know what you are doing around lethal currents)
Written on: 15/04/2008
My 36ZP18 has a fault where sometimes it comes on normally and other times it comes on (static on screen etc) but with no sound or picture. When running normally, it is possible to change channels etc for a few minutes then after that everything freezes and it gets stuck on the channel its tuned into. Its impossible to adjust anything (volume etc) either on the remote control or on the front panel. Any suggestions please?
Written on: 13/09/2008
I would just like to reiterate Andy cooke's comments about no messing around with the back of the TV unless you know what yer doing. I successfully removed the afore mentioned PD0267 and was feeling very pleased with myself, imagining how great it would be to have the old 36 incher back in working order. Unfortunately while putting the case back on i knocked the back of the CRT and after a large hiss and a puzzled look realised i had just completely rogered the TV. Its not even mine. i suspect a replacement tube is just a bit more than the TV is worth now. You live and learn .... or maybe you don't
Written on: 01/06/2009
Just 2 say thanks to this RC. Had the same issue with my 36'. Just spent 30minutes and fixed it by removing the PCB. Saved myself sm dough but better was the satisfaction. Like they say, you need to be careful putting the cover back on. TJ
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Written on: 14/07/2006
Totally agree! Bought the TV almost 3 years ago and we have the same problem in that it doesn't turn on fully the first time (no pic just the red light indicates that it's on). It takes several/hundred presses for it to switch on and then when it finally does there's a short time until the volume cannot be change and the TV graphic displaying the channel no. sometimes remains on the top right hand corner of the screen. I also suspect that once the warranty expires it has conveniently stopped working properly.
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<br/>It's a conspiracy!
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<br/>Marianne