Moneygram Money Transfer Reviews

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★☆☆☆☆
1.3 / 5
8% of users recommend this
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Moneygram Money Transfer

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Latest Reviews

★☆☆☆☆

“Poor customer service and dont protect from fraud”

Written on: 26/11/2014 by Vargas315 (1 review written)

Poor service. The staff barely speak English and cannot help with any fraud complaints. I also suspect they don't fully comply with transaction monitoring laws from their limited ability to track transactions… Read Full Review

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★☆☆☆☆

“Absolutely Useless Don't Waste Your Time”

Written on: 12/11/2014 by bubblegum9999 (1 review written)

A supplier requested MoneyGram for payment, so I obliged. My choice was $10 for 3 day delivery or $25 for delivery of the payment in 10 minutes. I choose the $25 fee since I needed the product ASAP. After waiting just over 1 hour the payment still was not processed. I decided to call customer service to see if there was an issue; after my third try I was finally able to speak with someone. I explained my issue and they went to investigate. After a few minutes of waiting I was told my payment was… Read Full Review

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★☆☆☆☆

“Absolutely useless”

Written on: 06/11/2014 by Bateman1990 (1 review written)

I saved myself a trip to the Post Office and created an account online. I received an email MoneyGram requesting for additional information. I rang them up and the next thing I know I was being asked loads of personal questions, for what? sending £180. Result, the transfer was not approved. I am deleting the account and will use a different service provider for future transaction. This service is useless and terrible to the highest order. No thanks, please… Read Full Review

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★☆☆☆☆

“Worst customer service ever”

Written on: 28/10/2014

The worst experience ever. after waiting for a long time to speak with them they hang up on me twice and the way they talk is very rude. I will never use money gram anymore, Western Union is much much better… Read Full Review

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★☆☆☆☆

“where's the service? ”

Written on: 26/10/2014

I just used money gram services and the last time I called 3 times to accomplish my transaction getting someone who spoke worse English and had a more severe accent i was absolutely ready to adjust your customer representatives accent when he asked if there was anything else I needed help with and I asked him to stay on the line until I had my cash he laughed and told me to have a nice evening then promptly hung up on me just once I would have liked to been able to reach through that phone and… Read Full Review

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★☆☆☆☆

“Don't do it!!!!!!!”

Written on: 08/10/2014 by Amira59 (1 review written)

I was wondering why it was sooooo much cheaper than Western Union...now i know why! I had to go to 8..yes 8 different postal locations. Why you ask? Because my money transfer from the U.S. was 500.00 American and that was too high of an amount for the first 7 locations. Then ended up with a money order after a full day of trying at various locations. Ridiculous waste of time...do yourself a favour and pay the extra couple of bucks and go to Western Union. Never ever again. Our postal service… Read Full Review

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★☆☆☆☆

“HORRIBLE”

Written on: 27/09/2014 by 351Smith (1 review written)

The customer service I received was absolutely horrible. There was a problem with my money order and I called the customer service hotline, and the woman was just horrible. She didn't help me at all, and did not answer any of my questions. She was very very rude and I will never use this service again… Read Full Review

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★☆☆☆☆

“worst customer service”

Written on: 19/09/2014 by MoazzamHussain (1 review written)

i had to call the customer service to cancel a lost cheque which I received through money gram franchise. i had to call 18 times and every time i call they transfer my call to their "RIGHT DEPARTMENT" which is like 7 or 8 times. nobody knows how to solve your problem. people with worst accents, pathetic service with idiot running the company. i hope people read the reviews here to make their choice. Never ever use Money Gram. if you use it anyhow. never call their customer service because you… Read Full Review

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★☆☆☆☆

“Very poor services ”

Written on: 17/09/2014 by Deathplyr (1 review written)

In london I am trying to recieve £1300 pounds I have been to couple of branches some of them in post office I can't fckng take out my money some branches don't do more than 500 some don't accept my driving license fakin bulsht on top of that there employees are rude too… Read Full Review

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★☆☆☆☆

“Money Transfer-Rude employees, delay in funds to relatives”

Written on: 08/09/2014 by KhloeLevesque450 (1 review written)

MoneyGram online sucks. It is expensive and their employees are rude. I requested an online money transfer to relatives in need. Because I was in a remote location I could not go to Walmart or other local transfer stations (like western union). MoneyGram allowed me to complete the form, provided and authorization number and even the status of your transaction is processing. Next morning I woke up to find email asking me to call the service for additional information to complete transaction. I… Read Full Review

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★☆☆☆☆

“IF SOMEONE STEALS IT”

Written on: 02/09/2014 by carls3030 (1 review written)

Moneygram give you nothing but BS, it cost 15.00 dollars to see who cashed it and what they used or prof and takes 30 days 25.00 if you want a pdf in 3 days. It's all left up to you no support from them… Read Full Review

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★☆☆☆☆

“Tesco's Moneygram service”

Written on: 24/08/2014 by JordenSloan84 (1 review written)

If you wish to send money by Moneygram avoid using Tesco. They have introduced this service in some of their stores but have not trained their staff or set up their computer properly to provide the service. You will be frustrated in some stores if you try to use it. To arrange a simple transaction I had to keep going back several times because I was told the person who knows how to do it was not available or that they haven't been trained. All sorts of excuses because the management have not… Read Full Review

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★☆☆☆☆

“HORRIBLE!!”

Written on: 05/08/2014 by Jaxonc475 (1 review written)

Horrible service, horrible web site. Never will use this or recommend to anyone EVER… Read Full Review

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★☆☆☆☆

“Bad customer Support ”

Written on: 04/08/2014 by Diegoe48 (1 review written)

I Make My Account to money gram i call 3 times to customer service and after finally my account create And Its working 1 day so i send money $1000 from my bank Account and next day they cancel my transaction and my account i call customer service they say they don't know why they cancel account everything all right and i wanna send money right away i cant send it because of this issue so i don't like any more money gram anymore sending money… Read Full Review

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★☆☆☆☆

“finland,swan”

Written on: 04/07/2014 by vbgg (1 review written)

terrible!!! terrible!!! finland agent (swan)never again… Read Full Review

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★☆☆☆☆

“Warning! Moneygram Lists False Locations on their Website”

Written on: 19/06/2014 by pcalonje (1 review written)

I decided to use Moneygram because I used the "find a location feature" and the site list many Dollar Generals in the area where I needed to sent money to someone. Since Dollar General is the closest location to the individual I was transfering money to, I decided to use Moneygram even though Moneygram was more expensive than its competitor. My friend walked all the way to Dollar General and Dollar General does not handle Moneygram transactions. I called Moneygram and told them that I paid… Read Full Review

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★☆☆☆☆

“Moneygram is the worst service ever!!”

Written on: 18/06/2014

What can i say about moneygram??the stupidass and the worst money transfer ever!!and i not recomend you guys to use moneygram!!… Read Full Review

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★☆☆☆☆

“Online service is a waste of time! ”

Written on: 17/06/2014 by Coleman9 (1 review written)

I spent 2 hours trying to get my login all squared away because it wasn't accepting my new password. Called customer service twice. Then once i finished filling out all the information to transfer money i was notified i had to call a number for verify information. They asked me some questions then denied my transfer and wouldn't tell me why because of "security reasons". Total waste of time!!!! Don't offer to transfer money online if you're going to deny it for unknown reasons!… Read Full Review

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★☆☆☆☆

“Horrible Service”

Written on: 05/06/2014 by mbhayes65 (1 review written)

The closest location for my daughter to pick up money is Money Gram. She's more than 1000 miles from me and we don't use the same bank so I have to wire her money when she's in need. The first time I wire money through Money Gram I go on line and create an account, send the money and get a screen that says the money will be available in 10 minutes. So I text her and when she gets to the location No Money! She calls I check my email and log into the site and find I must call them. I call, get… Read Full Review

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★☆☆☆☆

“ I am appalled at how miserable this service is.”

Written on: 05/06/2014 by O'Sullivanvl171 (1 review written)

It is absolutely ridiculous that MoneyGram would offer a service on their web site, and then make me call someone in Nicaragua that puts me on an extended hold only to tell me "you can't use MoneyGram for a purchase so we are canceling it" I asked what most people are doing with their money transfer service if not making a purchase, and suggested that if purchases are not acceptable, then they should indicate that on their web site. When I ask what I should do they just said to go someplace… Read Full Review

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