Moneygram Money Transfer Reviews

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★☆☆☆☆
1.3 / 5
8% of users recommend this
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Latest Reviews

★☆☆☆☆

“finland,swan”

Written on: 04/07/2014 by vbgg (1 review written)

terrible!!! terrible!!! finland agent (swan)never again… Read Full Review

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★☆☆☆☆

“Warning! Moneygram Lists False Locations on their Website”

Written on: 19/06/2014 by pcalonje (1 review written)

I decided to use Moneygram because I used the "find a location feature" and the site list many Dollar Generals in the area where I needed to sent money to someone. Since Dollar General is the closest location to the individual I was transfering money to, I decided to use Moneygram even though Moneygram was more expensive than its competitor. My friend walked all the way to Dollar General and Dollar General does not handle Moneygram transactions. I called Moneygram and told them that I paid… Read Full Review

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★☆☆☆☆

“Moneygram is the worst service ever!!”

Written on: 18/06/2014

What can i say about moneygram??the stupidass and the worst money transfer ever!!and i not recomend you guys to use moneygram!!… Read Full Review

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★☆☆☆☆

“Online service is a waste of time! ”

Written on: 17/06/2014 by Coleman9 (1 review written)

I spent 2 hours trying to get my login all squared away because it wasn't accepting my new password. Called customer service twice. Then once i finished filling out all the information to transfer money i was notified i had to call a number for verify information. They asked me some questions then denied my transfer and wouldn't tell me why because of "security reasons". Total waste of time!!!! Don't offer to transfer money online if you're going to deny it for unknown reasons!… Read Full Review

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★☆☆☆☆

“Horrible Service”

Written on: 05/06/2014 by mbhayes65 (1 review written)

The closest location for my daughter to pick up money is Money Gram. She's more than 1000 miles from me and we don't use the same bank so I have to wire her money when she's in need. The first time I wire money through Money Gram I go on line and create an account, send the money and get a screen that says the money will be available in 10 minutes. So I text her and when she gets to the location No Money! She calls I check my email and log into the site and find I must call them. I call, get… Read Full Review

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★☆☆☆☆

“ I am appalled at how miserable this service is.”

Written on: 05/06/2014 by O'Sullivanvl171 (1 review written)

It is absolutely ridiculous that MoneyGram would offer a service on their web site, and then make me call someone in Nicaragua that puts me on an extended hold only to tell me "you can't use MoneyGram for a purchase so we are canceling it" I asked what most people are doing with their money transfer service if not making a purchase, and suggested that if purchases are not acceptable, then they should indicate that on their web site. When I ask what I should do they just said to go someplace… Read Full Review

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★☆☆☆☆

“Why did so many places replace WU with this?”

Written on: 01/06/2014 by Bragg427 (1 review written)

In my humble opinion its just a horrible service. I didnt think anything could make me miss western union but this service does. I was subjected to a verification process and a long hold time. Bad service… Read Full Review

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★☆☆☆☆

“money gram online sucks!!!!!!! don't waste your time! ”

Written on: 24/05/2014

The guy on the phone was very rude and after asking stupid questions he told me the transaction has been declined and he wouldn't give me the reason for decline. I wish I never bothered wasting my time with them. I'm very unhappy and angry right now!!! Very poor customer service!!… Read Full Review

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★☆☆☆☆

“moneygram.com sucks”

Written on: 19/05/2014

MoneyGram money orders are only good 1 year, then they take your money and say it's a fee. This company sucks, play it safe and use a credit union or bank money order. Rating should be a negative star, stay away from this bunch… Read Full Review

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★☆☆☆☆

“Bad for Business”

Written on: 06/05/2014 by Enzot141 (1 review written)

Moneygram states on its website that, "MoneyGram offers a wide variety of payment and financial services that can help your business succeed in a fast-paced, global economy." Its a Lie. Businesses are not able to receive international payments from clients walking in to an agent, as Moneygram only offers the service domestically within the USA. A limitation to companies -especially small businesses wanting to venture into other markets. so backward!!!!… Read Full Review

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★☆☆☆☆

“No Customer Service”

Written on: 28/04/2014 by Ritchiers154 (1 review written)

Wish I had read reviews before attempting this horrible experience. Too many questions concerning my sending money to company that I have dealt with for years. My normal Western Union was not available this day and I needed to make a purchase so MoneyGram was suggested, I wish it had been forgotten. Very invasive questions especially after being told that I had dealt with this company, a different agent but same company without any problems. I don't know how they stay in business, more… Read Full Review

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★☆☆☆☆

“Never again!”

Written on: 10/04/2014 by Steffens (1 review written)

Went to money gram (Canada post office) set it up $1550 to Malaysia included everything got a reference number etc. seemed ok about an hour later received a phone call asking me all kinds of questions about the person I am sending money too. How long I've know him? Our relationship? Why I was sending money? How long he lived there? His birthdate? He was my husbands friend so while I'm trying to answer the questions I am asking my husband the questions to give her the answers. He screams at my… Read Full Review

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★☆☆☆☆

“amount received was not accurate”

Written on: 23/03/2014 by August484 (1 review written)

Ive used moneygram for 3 or 4 yrs now, this is the first time it happened. They gave me used reference no. The fixed it but when my sister got the money, of 4,300 pesos that I sent,, they took 800 pesos out of it. So bad. I sent it to the philippines. Moneygram, you need to fix your seevice cos I just found xoom and yhwy are cheaper, and their r exchange rate is higher… Read Full Review

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★☆☆☆☆

“horribal--> it is a fraud!”

Written on: 23/03/2014 by Aarav1973 (1 review written)

Custumer service is not really existing and everything is built up to take your money!… Read Full Review

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★☆☆☆☆

“Waste of time and money”

Written on: 08/03/2014 by rhsal (1 review written)

I went to almost 4 paidout agencies none of them was willing to pay me cash just check which my bank will clear On hold for 5 biz days. Here in Montreal they work with Canada post and they never paid more than 500cad cash the rest check what a drag… Read Full Review

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★☆☆☆☆

“Horrible service”

Written on: 06/03/2014 by Galbraithjy385 (1 review written)

Their 3 day economy service is bs. I sent money on a Friday. It was Thursday the following week and the money still not there. Plus my wife called in my behalf to check the status since it was over 3 days. Then they accused me of fraud and block online access from my computer plus every time I called I had to wait hours on the phone. They withdrew the money immediately after I sent it online. However the reference number was never made available so the recipient could claim the money. I ended… Read Full Review

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★☆☆☆☆

“If there is a 0 in this rating I like to give that”

Written on: 06/03/2014 by Serena46 (1 review written)

Dont waste you time giving all your personal details to these guys. They never transfer your money, Only your phone bill will increase. Anyway I gave up… Read Full Review

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★☆☆☆☆

“Horrible. Incredibly amazingly horrible service. ”

Written on: 21/02/2014

Tried for three days to set up an account and process a transfer. Almost every step resulted in MoneyGram requiring me to call a customer service person. After numerous phone calls, hold times, and information, I finally gave up. Horrible service… Read Full Review

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★☆☆☆☆

“Moneygram Service is horrible”

Written on: 17/02/2014 by larryting6280 (1 review written)

Trying to send $350 to a relative. First, the transaction was denied and I was told to call in. Waiting for over 5 min for a service rep to answer my call… Read Full Review

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Larryting6280's Response to larryting6280's Review

Written on: 17/02/2014

Actually, as I am writing this, I have waited for over 15 min!!!! Still no one is answering the phone.

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★☆☆☆☆

“Accused of being Scammed”

Written on: 17/01/2014

I have 3 people that I send fund to, my problem started when I organised a missionary journey through East, Central and South Africa and funds for having training manuals would have to be sent to the various countries but for the same named person, a pastor from Uganda. It would have been very dangerous for this pastor to carry any amount of money with him had we sent the full amount needed to a bank in Uganda and so MoneyGram was the easiest way to safely transfer the funds needed. MoneyGram… Read Full Review

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Happyjoy's Comment

Written on: 06/02/2014

I just send a money through moneygram on Thursday January 27 2014.....the Customer service said to me it will receive on Friday in the Philippines ...Unfortunately it was in my sister account....I went there again to their branch ...How come no money in my sister Bank Account?Next day I went to the branch again that no money in my sister Account in Catbalogan it was Friday...I talk to the guy I was really angry because I was expecting it will arrive on next day but nothing Happened and no money..I send money through moneygram because I thought I could trust but to the thruth I cannot trust with their Company...Friday the customer service said to me it was public holiday...for my own understanding it doesn't matter if public holiday or not its because it was a card and it was online.....ON Monday February 3 2014 my mum and my sister went to Catbalogan Philippines to check the money but it was not there ?????then I went to casuarina to have a complain and to cancel it? Customer services he was guy he said to me that was long process...well that his fault it because he cannot do the job?my grandmum was sick?how I can rely the moneygram if no money and they cannot solve the problem...My husband was very angry its because too many drama... that he said to us..then we get a moneyback with his own risk....I send the money through world remit on Wednesday online bank to bank then on Thursday my mum and sister they went to catbalogan to get the money that I send thourh world remit then they getting....then when they go home at home in the village....3pm someone knock the door with cash?I tell my sister to open the envelope if where it come from?then it was moneygram?it was more than a week ? it was bank to bank.....then they receive cash....therefore I will say moneygram is not good remittance ..not good service?not telling the truth..when it comes emergency don't ever send money gram...my friend happened with the same thing....moneygram in casuarina was sacks...never never never send to them or else you get the risk?unknow name..

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