Moneygram Money Transfer Reviews

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★☆☆☆☆
1.3 / 5
8% of users recommend this
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Moneygram Money Transfer

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Latest Reviews

★☆☆☆☆

“Don't do it!!!!!!!”

Written on: 08/10/2014 by Amira59 (1 review written)

I was wondering why it was sooooo much cheaper than Western Union...now i know why! I had to go to 8..yes 8 different postal locations. Why you ask? Because my money transfer from the U.S. was 500.00 American and that was too high of an amount for the first 7 locations. Then ended up with a money order after a full day of trying at various locations. Ridiculous waste of time...do yourself a favour and pay the extra couple of bucks and go to Western Union. Never ever again. Our postal service… Read Full Review

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★☆☆☆☆

“HORRIBLE”

Written on: 27/09/2014 by 351Smith (1 review written)

The customer service I received was absolutely horrible. There was a problem with my money order and I called the customer service hotline, and the woman was just horrible. She didn't help me at all, and did not answer any of my questions. She was very very rude and I will never use this service again… Read Full Review

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★☆☆☆☆

“worst customer service”

Written on: 19/09/2014 by MoazzamHussain (1 review written)

i had to call the customer service to cancel a lost cheque which I received through money gram franchise. i had to call 18 times and every time i call they transfer my call to their "RIGHT DEPARTMENT" which is like 7 or 8 times. nobody knows how to solve your problem. people with worst accents, pathetic service with idiot running the company. i hope people read the reviews here to make their choice. Never ever use Money Gram. if you use it anyhow. never call their customer service because you… Read Full Review

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★☆☆☆☆

“Very poor services ”

Written on: 17/09/2014 by Deathplyr (1 review written)

In london I am trying to recieve £1300 pounds I have been to couple of branches some of them in post office I can't fckng take out my money some branches don't do more than 500 some don't accept my driving license fakin bulsht on top of that there employees are rude too… Read Full Review

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★☆☆☆☆

“Money Transfer-Rude employees, delay in funds to relatives”

Written on: 08/09/2014 by KhloeLevesque450 (1 review written)

MoneyGram online sucks. It is expensive and their employees are rude. I requested an online money transfer to relatives in need. Because I was in a remote location I could not go to Walmart or other local transfer stations (like western union). MoneyGram allowed me to complete the form, provided and authorization number and even the status of your transaction is processing. Next morning I woke up to find email asking me to call the service for additional information to complete transaction. I… Read Full Review

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★☆☆☆☆

“IF SOMEONE STEALS IT”

Written on: 02/09/2014 by carls3030 (1 review written)

Moneygram give you nothing but BS, it cost 15.00 dollars to see who cashed it and what they used or prof and takes 30 days 25.00 if you want a pdf in 3 days. It's all left up to you no support from them… Read Full Review

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★☆☆☆☆

“Tesco's Moneygram service”

Written on: 24/08/2014 by JordenSloan84 (1 review written)

If you wish to send money by Moneygram avoid using Tesco. They have introduced this service in some of their stores but have not trained their staff or set up their computer properly to provide the service. You will be frustrated in some stores if you try to use it. To arrange a simple transaction I had to keep going back several times because I was told the person who knows how to do it was not available or that they haven't been trained. All sorts of excuses because the management have not… Read Full Review

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★☆☆☆☆

“HORRIBLE!!”

Written on: 05/08/2014 by Jaxonc475 (1 review written)

Horrible service, horrible web site. Never will use this or recommend to anyone EVER… Read Full Review

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★☆☆☆☆

“Bad customer Support ”

Written on: 04/08/2014 by Diegoe48 (1 review written)

I Make My Account to money gram i call 3 times to customer service and after finally my account create And Its working 1 day so i send money $1000 from my bank Account and next day they cancel my transaction and my account i call customer service they say they don't know why they cancel account everything all right and i wanna send money right away i cant send it because of this issue so i don't like any more money gram anymore sending money… Read Full Review

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★☆☆☆☆

“finland,swan”

Written on: 04/07/2014 by vbgg (1 review written)

terrible!!! terrible!!! finland agent (swan)never again… Read Full Review

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★☆☆☆☆

“Warning! Moneygram Lists False Locations on their Website”

Written on: 19/06/2014 by pcalonje (1 review written)

I decided to use Moneygram because I used the "find a location feature" and the site list many Dollar Generals in the area where I needed to sent money to someone. Since Dollar General is the closest location to the individual I was transfering money to, I decided to use Moneygram even though Moneygram was more expensive than its competitor. My friend walked all the way to Dollar General and Dollar General does not handle Moneygram transactions. I called Moneygram and told them that I paid… Read Full Review

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★☆☆☆☆

“Moneygram is the worst service ever!!”

Written on: 18/06/2014

What can i say about moneygram??the stupidass and the worst money transfer ever!!and i not recomend you guys to use moneygram!!… Read Full Review

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★☆☆☆☆

“Online service is a waste of time! ”

Written on: 17/06/2014 by Coleman9 (1 review written)

I spent 2 hours trying to get my login all squared away because it wasn't accepting my new password. Called customer service twice. Then once i finished filling out all the information to transfer money i was notified i had to call a number for verify information. They asked me some questions then denied my transfer and wouldn't tell me why because of "security reasons". Total waste of time!!!! Don't offer to transfer money online if you're going to deny it for unknown reasons!… Read Full Review

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★☆☆☆☆

“Horrible Service”

Written on: 05/06/2014 by mbhayes65 (1 review written)

The closest location for my daughter to pick up money is Money Gram. She's more than 1000 miles from me and we don't use the same bank so I have to wire her money when she's in need. The first time I wire money through Money Gram I go on line and create an account, send the money and get a screen that says the money will be available in 10 minutes. So I text her and when she gets to the location No Money! She calls I check my email and log into the site and find I must call them. I call, get… Read Full Review

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★☆☆☆☆

“ I am appalled at how miserable this service is.”

Written on: 05/06/2014 by O'Sullivanvl171 (1 review written)

It is absolutely ridiculous that MoneyGram would offer a service on their web site, and then make me call someone in Nicaragua that puts me on an extended hold only to tell me "you can't use MoneyGram for a purchase so we are canceling it" I asked what most people are doing with their money transfer service if not making a purchase, and suggested that if purchases are not acceptable, then they should indicate that on their web site. When I ask what I should do they just said to go someplace… Read Full Review

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★☆☆☆☆

“Why did so many places replace WU with this?”

Written on: 01/06/2014 by Bragg427 (1 review written)

In my humble opinion its just a horrible service. I didnt think anything could make me miss western union but this service does. I was subjected to a verification process and a long hold time. Bad service… Read Full Review

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★☆☆☆☆

“money gram online sucks!!!!!!! don't waste your time! ”

Written on: 24/05/2014

The guy on the phone was very rude and after asking stupid questions he told me the transaction has been declined and he wouldn't give me the reason for decline. I wish I never bothered wasting my time with them. I'm very unhappy and angry right now!!! Very poor customer service!!… Read Full Review

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★☆☆☆☆

“moneygram.com sucks”

Written on: 19/05/2014

MoneyGram money orders are only good 1 year, then they take your money and say it's a fee. This company sucks, play it safe and use a credit union or bank money order. Rating should be a negative star, stay away from this bunch… Read Full Review

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★☆☆☆☆

“Bad for Business”

Written on: 06/05/2014 by Enzot141 (1 review written)

Moneygram states on its website that, "MoneyGram offers a wide variety of payment and financial services that can help your business succeed in a fast-paced, global economy." Its a Lie. Businesses are not able to receive international payments from clients walking in to an agent, as Moneygram only offers the service domestically within the USA. A limitation to companies -especially small businesses wanting to venture into other markets. so backward!!!!… Read Full Review

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★☆☆☆☆

“No Customer Service”

Written on: 28/04/2014 by Ritchiers154 (1 review written)

Wish I had read reviews before attempting this horrible experience. Too many questions concerning my sending money to company that I have dealt with for years. My normal Western Union was not available this day and I needed to make a purchase so MoneyGram was suggested, I wish it had been forgotten. Very invasive questions especially after being told that I had dealt with this company, a different agent but same company without any problems. I don't know how they stay in business, more… Read Full Review

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