written by on 30/10/2013
I was a traveller from Japan, and I ordered premium-league football tickets from two sellers through the"WorldTicketShop". The goods will may be shipped only in the UK in this site, so I requested the two sellers separetely to ship the tickets to the hotel I would stay in Liverpool. One seller could send the tickets as I wanted, but another seller couldn't send because of the reason that the football game was not held in Liverpool but in Manchester. I had already paid money, but I was worried in Japan whether I could get the ticket. Then I could have a contact with the seller by using "Message" of mobile phone when I arrived at Manchester airport, and finally I could meet the seller and get the tickets on the just same day the game was held on. Actually the seller was very nice guy, and I was happy to get the ticket and watch the game, but I wished if he can send the tickets to the hotel I would stay in Liverpool before. But if travelers from foreign countries want to watch football game in UK, the choice you buy tickets in this site is not so bad!
written by AWiles on 05/06/2013
I purchased 2 tickets to this event as a gift for my son who travelled especially to Madrid for the match. I understand that the price (set by the seller) is significantly above the face value, but this was to be a gift to my son for a special occasion, so that was not the main issue. I was originally concerned if the tickets would actually reach my son who was travelling a considerable distance and spending money on flights and hotel accommodation etc. I had read mixed reviews regarding this issue. However All the arrangements went well; my son had a great time and enjoyed the game. My contact in the customer service department took such good care of us and had a continued interest and excellent communications throughout the whole process.
written by on 25/04/2013
The service and delivery speed was just perfect. WTS customer care promptly responded and fulfilled all my request emails. Tickets arrived just 3 days after the order was placed. Ticket details could be desribed more detailed on WTS web page, but finally you get what you order. The price structure is clearly described. All in all a fair deal.
written by on 04/04/2013
I bought tickets for One Direction in Birmingham for the 22-03-2013. I was desperate for tickets and ended up paying £120 from this site. I was excited and didn't want to wait knowing how quickly tickets sell (I am 16 yrs old) and so I rushed into it. I don't remember how I came across this site and everyone I asked said they had never heard of it so I got worried because of all the scams you come across. I looked at worldticketshop reviews and all I saw were bad ones saying their tickets never came or they came too late and I didn't see not one good one. This stressed me out deeply and I had tears all the time scared of them not showing up and I couldn't stop worrying. However my tickets came TWO weeks before my concert date and I got to go to the concert and I had a fab time! The only thing is I paid a lot of money for my tickets for seats that were not worth half of this price. I was disappointed with the price I paid for my seat and feel ripped off so I suggest you know what you're getting yourself into with your prices or you choose a website with cheaper prices. This is the only reason I didn't recommend this site. Don't believe everything you read on reviews- people don't write good reviews they just find a fault in everything. RELAX.
written by on 13/03/2013
received our tickets today and we received better seats than we payed for. We are so happy.1D here we come
written by on 12/03/2013
Wanted El Classico tickets to give as a special birthday gift. Was concerned in case something went wrong (i.e. tickets not being there) when people were flying into Madrid especially for this event and paying for flights, hotels, etc. Spoke to credit card provider to check on reputation of WorldTicketShop and was advised the card company had no issues. Emailed WorldTicketShop and was re-assured by the speed and completeness of replies. Placed order and was happy to get immediate confirmation. Given that this was some 4 months before the event, I checked nearer the time that there was no problems arising and always received quick and accurate responses. The whole transaction went smoothly; tickets were delivered on time by seller and were there on arrival. Communication by WorldTicketShop was excellent throughout (big thanks to [name removed]). Only 2 things I was concerned about. 1) the price of the tickets (but there were no extra charges or anything so that was simply a pay it or not decision) 2) was not confident that if something went wrong, I would be able to easily contact WorldTicketShop to get it sorted out on the day because the event was on a weekend. Nothing did go wrong so did not need assistance, but would have liked more re-assurance/comfort that help would have been readily available if required.
written by APDesign87 on 10/09/2012
I used World Ticket Shop to purchase tickets for a futball match in another country I was planning to holiday in. Not only was I able to find the tickets easily, but purchasing was easy also, and the price was great. I was not prepared for the delivery restrictions, but this was of no fault of World Ticket Shop. They were very accomodating and prompt to answer my questions, and sent me all the information to finalize the delivery. It would be helpful to know all of the restrictions and regulations upfront to plan accordingly, but I would definitely recommend them and use them again.
written by on 11/08/2012
I am in the United Staes and used worldticketshop to get tickets to a show in Germany. Customer service was very helpful in working with me to iron out the details and making arrangements to get the tickets. They were attentive and professional. I am pleased with the experience.
written by on 06/04/2012
I will choose worldticket again, the Service was very good.
written by JunH on 15/03/2012
It is my first time to use this company and I know some of the user complain about the service. And the main reason they complain is unknown delvery day. Yesterday I wanted the Chelsea game and got ticket only 5 hours before the match. Of cource I am very nurvous and got seriously confusing. But I understand this company is setting priority in "safefy" much then "Speedy" And my ticket is keeped by reliable person who deliver to me. Especiaally football ticket, usually issue date is close to the event date, so it is impossible to get a ticket in earlier. So Usually get a ticket 1-2 day before the event day.But it is normal. So many people complain about this late delivery date but it is the bese effort they made. Further, I several time ask to customer care service and they replay immediately and talk by phone several time. I am very satisfied their service. And also enjoyed the game!
written by on 25/08/2011
I wanted to get hold of tickets at late notice for a sold out performance of Les Miserables at the West End. It was not possible to get hold of tickets through any of the standard ticketing websites, but my searches eventually lead me to WorldTicketShop, which had a number of tickets advertised for the relevant performance. Based upon the lack of ticket availability elsewhere I was nervous about whether they would actually materialise - but I did get them and they were exactly as described. Very happy customer. I also had to use WorldTicketShop's customer service email line to remedy the fact I'd entered an incorrect email address when setting-up my account. They dealt with this very efficiently, so can't fault the customer service. Looking at the other reviews on here I think there are a number of misunderstandings about WorldTicketShop: 1 - Yes you pay a large premium for tickets through it, but to my mind that's the price you pay for getting hold of tickets that are otherwise sold out/unobtainable. Supply and demand! 2 - WorldTicketShop is an intermediary between people wanting to sell tickets and people wanting to buy them. As such, whilst they can guarantee your money back if the tickets don't materialise, ultimately you are reliant upon the seller to provide the tickets. There is therefore an element of risk. 3 - In the end, I had to pick my tickets up from a venue close to the theatre on the day of the show. Not as convenient as having the tickets posted to me, but again I think the price you pay for getting hold of tickets that are very scarce.
Written on: 29/09/2011
so i shouldnt worry then.. i ordered red hot chili peppers concert from WTS in july and the concert is in october .. and i live in the netherlands and the concert is in the netherlands. so im hoping i get my tickets.. all these negative reviews are just not cool..they really should be careful before everything back fires..
written by PaulJS106 on 20/07/2011
Purchased tickets last year for the Take That concert in July in Milan. Was a bit worried after reading reviews on this site, but shouldnt have. Tickets arrived a few weeks later and were for the section i ordered. Only thing i would mention was the high booking fee that they charge. Wouldnt be first choice, but was use again if needed.
written by philtom32 on 20/06/2011
OMG we got our tickets to TAKE THAT in glasgow they csme today we can't believe it after all the BAD reviews on this site well done to worldticketshop. WE just hope that some of you will be as lucky and happy as we are right now. GOOD LUCK!
Written on: 20/06/2011
STILL WAITING FOR OUR GLASGOW TICKETS AND THEY SAY NO REFUNDS
DO NOT USE AGAIN
Written on: 28/06/2011
We got our tickets on monday 20th june the concert was on thursday the 23th june so maybe you might get yours GOOD LUCKx
Written on: 27/06/2011
Take that concert planned for tonight......no tickets as yet and no reply from World Ticket Sop for over a week!!!!!!!!
I doubt I will get them or a refund!
Written on: 23/06/2011
How long before concert did you receive tickets? We are suppose to be going 5th July and still
No tickets :( thanks for giving me hope though - the only positive review I've seen of world ticket shop x
written by on 22/05/2011
First, yes the idea of using an international broker to purchase very expensive tickets, and then planning the rest of your vacation (flights, hotels, etc...) all the while 'hoping' that the tickets show up one or two days before the match is very scarey and certainly well outside the norms of vacation planning. However, this was my option given that we were vacationing specifically to see these matches and tickets were not available anywhere else. In short, Sandra De Lepper at WTS was very helpful and followed up quickly with all of my (nervous) inquiries. There was one snag a couple of days before receiving my tickets when my hotel refused to receive and then hold my tickets for me when they were delivered by the seller. WTS agreed with the seller to leave them at a neighboring hotel instead, contacted me about the change (by phone), and sure enough, the tickets were waiting for me.
It's unfortunate to see so many negative reviews about this company, as mine was quite positive. Thanks Sandra, for your fine assistance.
written by on 05/05/2011
My experience was positive with this site. Customer service was both kind and quick to reply each message I sent to them. The tickets was delivered as agreed upon to my hotel in M nich, and was there when to arrived to the hotel.
Only negative sides was that you cant choose your seating area. I bought the second most expensive tickets and still was seated on the most upper tier. Still I don't complain, because I got to see the match.
Pricing is expensive though, but worth it in my opinion because the game was sold out otherwise.
I would recommend it.
written by simoncrebbin on 06/04/2011
Having read a few bad reviews on this company, I thought that I would relay my recent experience which was positive. I purchased tickets for a football match which was sold out and choices were extremely limited. My only choice was to select a company such as worldticketshop.com or go without.
As everyone else, I was extremely nervous about the process, particularly as I was flying from Canada with my 10 year old son to see the match. We purchased the tickets a few weeks in advance and naturally would have preferred to have tickets in hand, especially prior to our flight coming over.
One week before I was scheduled to leave, and In my enquiries to the wherabouts of my tickets, I came across an a customer service agent at worldticketshop.com named Francis. Francis was extremely patient and willing to help. She commented my file with all pertinent comments to the vendor. She assured me that the tickets would be waiting at my hotel in England 1 or 2 days prior to the match. True to her word the tickets arrived and proved to be excellent seats for the match. Thank you worldticketshop.com and especially Francis, without you I would not have been able to see the match. Was it worth the exorbitant cost,and would I do it again? Absolutely!
written by on 15/03/2011
Two E-Tickets were delivered 5 days after my order. Total cost: 225% of the original price. Fair deal for a sold-out concert imho.
written by on 09/02/2011
Je suis tr s satisfait du service, de l'honn t et de l'organisation, j'ai bien re u le 8 f vrier 2011 les 4 billets pour le concert de Justin Bieber Bercy, cadeau d'anniversaire de ma fille pour ses 14 ans.
C'est la deuxi me fois que je passe par eux pour des concerts complets dans les billeteris fran aises (U2, 2 places stade de france et Justin BIEBER, 4 places les unes cot es des autres Paris Bercy). A chaque fois livr bien avant la derni re semaine. C'est toute fois un peu cher, mais c'est pour des occasions rare, alors a vaut le coup. Je conseille.
written by on 03/01/2011
Just happen that Lady Gaga was in Paris the same time my daughter and I were there. I couldn't find tickets thru the regular network, saw World ticket had them. I know it was a broker, but they promise a refund it we didn't make concert so i ordered them for 3 of us. Got copies of the tickets in the mail a couple weeks later. I wasn't sure they would work and worldticket assured me they were like e-tickets. Got in without a hitch great seats, could see everything Thanks World ticket couldn't of had this experience with out you...
Happy in GaGa Land
written by on 07/11/2010
I have used Worldticketshop twice to buy my Take That tickets. The first time was for their Beautifull world tour and the second for the circus tour. My tickets were expensive but i knew that if i really wanted to go then thats what i would have to pay. My tickets came 2 days before the event on both occasions. Yes i was worried that they were cutting it fine with time but THEY DID COME! The customer service was amazing and they even offered to deliver my tickets to my hotel (where i was staying in Glasgow).
For all of those who are worried about their Take That tickets DONT BE!! This is one of the few sites that have not scammed you!!
Written on: 07/11/2010
The problem is not that they will scam you - the problem is that they sell tickets they don't yet have. They had NO allocation of Take That tickets, yet they were advertising them before they came on sale. They will do their best to source tickets for you (at vastly inflated prices) and if they can't get them they will refund your money. Ofcourse by that time it will be too late to get ticket anywhere else.
Written on: 05/12/2010
There is a great difference! Worldticketshop have no allocation for Takethat tickets (or any other tickets for that matter). They accept all orders and then try to source the tickets. It's a lottery as to whether you will receive your tickets or not. Getmein, Viagogo and Seatwave act as middle-men between seller & buyer. And in all three cases the seller won't get paid until they buyer has received and used the tickets - so there is absolutly no point in anyone listing tickets they don't have on those three sites.
Written on: 10/11/2010
I found this review helpful because...I have been checking the progress of the Take That tickets that I purchased using the tracker and nothing much has changed. Having paid the inflated prices, I started to think that it was a scam! This has reassured me, but I just hope that the seller has the tickets and sends them well in advance of the date and not a couple of days before!
Written on: 08/11/2010
It is the same for SEATWAVE, GETMEIN and the rest of them thou is'nt it? They promise tickets before they even go on sale....and GETMEIN is a Ticketmaster site!
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Vikbas's Comment
Written on: 29/10/2013
Apparently you are the second person out of 10 who is happy, which gives me a probability of 8/10 to lose my money. NO I'll get my tickets somewhere else.
Thanks you for your reviews lovely people!