WorldTicketShop Reviews - www.worldticketshop.com

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★★☆☆☆
1.7 / 5
21% of users recommend this
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Latest Reviews

★☆☆☆☆

“Ripped off for £155”

Written on: 23/07/2014 by kayliegh1986 (1 review written)

Purchased tickets for World Darts Championships in Blackpool clearly says only sold in pairs, tickets arrived only 1 worth £45 I paid £155 for 2 tickets rang customer service in another country to be told no you only purchased 1 ticket so lost my money as my partner didn't want to go alone as it was a Birthday present for him, why would I pay £155 for a ticket worth £45 totally gutted cant believe they can do this to people!!!… Read Full Review

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★☆☆☆☆

“Lost 2644 £”

Written on: 24/06/2014 by Nick120 (1 review written)

I ordered at WTS tickets for a Rolling Stones concert in Rome scheduled for June 2014 All trip from Russia to Italy was a present for my friend! WTS didn't delivery tickets to hotel!!!! I was unable to call them Be careful if you use the Service!!! … Read Full Review

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★☆☆☆☆

“AVOID - CHARGED FOR MOST EXPENSIVE TICKETS/SENT CHEAPEST”

Written on: 27/05/2014 by PhantomHorse (1 review written)

Ordered top price tickets for The Rolling Stones in the VIP standing area directly in front of the stage - which was stated on my receipt - I received the cheapest standing tickets at the back of the stadium. After exhaustive emails and phone calls was told "You have got what you paid for, the matter is now closed." The ticket was intended as a gift for a dear friend who has been a loyal Stones fan for 50 years. THESE PEOPLE ARE DISHONEST - AVOID THEM… Read Full Review

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Bigcarpman's Response to PhantomHorse's Review

Written on: 02/06/2014

Hi I am waiting for some tickets from them but have lost their contact details, have you got their e mail address or phone number thanks

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★☆☆☆☆

“Never got the tickets! Warning”

Written on: 12/05/2014 by Isabellr465 (1 review written)

Never got the tickets we orderd, confirned and paid for. Only a mail saying our tickets is not available anymore, soryy? … Read Full Review

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Bigcarpman's Comment

Written on: 02/06/2014

Hi have you got any contact details for this company as I am also waiting for some tickets but have lost their details - thanks

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★☆☆☆☆

“Avoid this company!!!”

Written on: 23/12/2013 by Chris Plews (2 reviews written)

Recently I bought football tickets on their website and put a shipping address which was different from my personal address. Without any reason they instructed a seller to send the tickets to my personal address, explaining that they were worrying about tickets safety in a hotel. Can you imaging it? When I asked for a delivery refund, I was refused. … Read Full Review

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★☆☆☆☆

“Do not buy here!!!! We lost 800€!!!”

Written on: 19/12/2013

Helllo World ticket shop never buy again!!!!!!!!!!!!!! IT IS GYP!!!!!!!!!! We bought tickets on 14 th october 2013 BRUNO MARS in paris ! WE PAID. 250€ for each , ( we bought 6 tickets) but we got tickets in hotel INTERCONTINENTAL CONSIERGE 6 tickets for 45€ for each! When we wrote to the company they have already answered that they can regard 20% only! DONT BUY HERE !!! Never!!! We lost 800€!!!!!!!!… Read Full Review

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★★★★★

“not a problem”

Written on: 12/12/2013

Madam,Sir I wanted to thank you on the deal we had with you for match Liverpool-West Ham. I confess I was a little worried but I can assure you that I would not hesitate to call again world ticket shop if necessary… Read Full Review

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★☆☆☆☆

“terrible ,lieing”

Written on: 09/12/2013

Nicht seriös. Unterschiedliche Karten erhalten für ein Konzert und im Nachgang wurde erklärt, man könne vom Rang das Kind unten im Gedränge sehen. Dann wurden angeblich Karten nachgeschickt, die einfach von der Post in den Briefkasten unbemerkt gelegt wurden, am gleichen Abend war das Konzert , 300 km vom Wohnort entfernt. Im Umschlag befand sich nur eine Karte. Die erste Kartensendung hatte man aber schon zurückgesandt. "Bild kämpft" ließ sich mit der Erklärung des Worldticketshops… Read Full Review

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★☆☆☆☆

“Avoid - lies, tickets not together”

Written on: 02/12/2013 by portuma (1 review written)

I purchased two tickets for the Portugal v Sweden Match in Nov 2013. I arrived in Lisbon the day before the match, looked at my tickets, and luckily I can read Portuguese. The tickets were not seated together!!! I emailed them this, I sent them pictures of the tickets to prove it, I really wanted my money back as I didn't want to sit on my own. They told me to go to the match anyway and they would investigate, and to confirm, after they had gone, that they weren't side by side. I sent them… Read Full Review

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★★★★☆

“Not so bad choice for me!”

Written on: 30/10/2013

I was a traveller from Japan, and I ordered premium-league football tickets from two sellers through the"WorldTicketShop". The goods will may be shipped only in the UK in this site, so I requested the two sellers separetely to ship the tickets to the hotel I would stay in Liverpool. One seller could send the tickets as I wanted, but another seller couldn't send because of the reason that the football game was not held in Liverpool but in Manchester. I had already paid money, but I was… Read Full Review

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★☆☆☆☆

“I do not recommend!”

Written on: 23/10/2013

I ordered at WTS tickets for a Rolling Stones concert in London scheduled for July 2013. I intended to leave earlier for the trip so asked for an earlier delivery. WTS can only deliver 5 days before a venue! So I asked to deliver to my address in London (hotel). We agreed all that in writing. So I went to London for a longer weekend and I have seen nothing!!! Tickets were not delivered and I was not able to call them on the concert day as during a weekend they have NO CUSTOMER SERVICE!! Can you… Read Full Review

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Andiamo's Comment

Written on: 23/10/2013

Why are you giving WTS such a low rating? They got the tickets delivered in time and have proof of that. It's the fault of the hotel and that's who you should be giving one star to. Are you 100% sure that a hotel employee didn't use them?

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★☆☆☆☆

“Bad Bad Bad”

Written on: 11/07/2013

I purchased a ticket for Rodger Waters on May 28. On May 29, they responded that they did not have the ticket but offered me other seats I did not want. I told them I did not want them. I then bought tickets from another website. Today is July 9 and they just called me asking where to deliver the tickets in Amsterdam. 1-I live in the US ( they only deliver to a location in the city of the event just before the event) 2-They said they did not have them and I already purchased other tickets… Read Full Review

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★★★★☆

“Tickets for El Clasico, Madrid”

Written on: 05/06/2013 by AWiles (1 review written)

I purchased 2 tickets to this event as a gift for my son who travelled especially to Madrid for the match. I understand that the price (set by the seller) is significantly above the face value, but this was to be a gift to my son for a special occasion, so that was not the main issue. I was originally concerned if the tickets would actually reach my son who was travelling a considerable distance and spending money on flights and hotel accommodation etc. I had read mixed reviews regarding this… Read Full Review

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★☆☆☆☆

“BUYER BEWARE! DO NOT BUY FROM THEM!!!!”

Written on: 27/04/2013 by livingingermany (1 review written)

I was nervous to buy tickets from a ticket servicer because it was a first for me. It turns out I should have trusted my instincts! We bought tickets from them (so I thought) and then I received an email to the ticket seller that said they would cancel our order, at no penalty to him, since he didn't have the tickets he advertised. Yes, that's right. The seller didn't even have the tickets he was selling! World Ticket Shop SAYS they have a Buyer Guarantee at 120%, but that didn't apply for… Read Full Review

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Worldticketshop's Response to livingingermany's Review

Written on: 05/06/2013

Dear Sir or madam,

we regret your experience with Worldticketshop was not as you expected it to be. Has this issue meanwhile been solved? If not, please contact us by email with your order number and a short explanation of the issue, so that we can resolve this for you.

Kind regards,
Worldticketshop

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★★★★☆

“Good service & fast delivery”

Written on: 25/04/2013

The service and delivery speed was just perfect. WTS customer care promptly responded and fulfilled all my request emails. Tickets arrived just 3 days after the order was placed. Ticket details could be desribed more detailed on WTS web page, but finally you get what you order. The price structure is clearly described. All in all a fair deal… Read Full Review

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Vikbas's Comment

Written on: 29/10/2013

Apparently you are the second person out of 10 who is happy, which gives me a probability of 8/10 to lose my money. NO I'll get my tickets somewhere else.

Thanks you for your reviews lovely people!

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★☆☆☆☆

“Never again!”

Written on: 15/04/2013

We have got the tickets in the last minute,30 minutes before the beginning!We had ordered tickets of the 1.category,but we`ve got cheap tickets and were sitting far away… Read Full Review

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Worldticketshop's Comment

Written on: 05/06/2013

Dear Sir or mdam,

thank you for your feedback.
Certainly, you need to receive the tickets you have ordered. Please contact us by email mentioning your order number and a summary of this complaint, so that we can investigate and rectify this for you.

Kind regards,
Worldticketshop

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Bigcarpman's Comment

Written on: 03/06/2014

Hello I am also waiting for tickets from you but have lost your contact details can you reply with your e mail address or phone number thank you Bigcarpman

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★☆☆☆☆

“DO NOT use this service”

Written on: 14/04/2013

customer service is non-existent, company has no interest in anything but getting paid… Read Full Review

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Worldticketshop's Comment

Written on: 05/06/2013

Dear Sir or madam,

Thank you for your feedback. I regret that you were not satisfied with our customer service. Would you please email us outlining the issue(s) you had with our customer service so that I can work towards improving the experience for future customers?

Kind regards,
Worldticketshop

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★☆☆☆☆

“DONT EVER BUY FROM WTS”

Written on: 11/04/2013 by chris732373 (1 review written)

WTS are the worst of the worst,ordered tickets from wts 20/3-13 to a Justin Bieber concert and today its 11/4 and still havent seen any tickets! This company just steal your money,But i will get my money back from visa, and they will start investigate WTS and the Police in Groningen/Holland will investigate this company as well...So what ever you do!!NEVER BUY FROM WTS!!… Read Full Review

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Worldticketshop's Response to chris732373's Review

Written on: 05/06/2013

Hi,

thank you for your feedback. I regret you having an unpleasant shopping experience with us. Of course we do not steal from our customers. In case you did not receive the tickets you ordered, you are entitled to a full refund. Has this issue been resolved meanwhile? If not, would you please contact us by email mentioning your order number and a short summary of what happened, so I can resolve this issue for you?

Kind regards,
Worldticketshop

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★☆☆☆☆

“Don't trust them - there is no buyer's guarantee at all...”

Written on: 10/04/2013

I bought a couple of football tickets for my friends. The game's date had been moved significantly by English Premier League . The tickets were bought for my friends from Russia, planning to come to the UK specially for this event. Therefore I hoped to get the money back after fulfilling a reimbursement form. I have no idea who is there insurer (Ticket Cover), stated on their site, and how it links to their company (no contact details except of an e-mail address which they don't answer from)… Read Full Review

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Worldticketshop's Comment

Written on: 05/06/2013

Dear Sir or Madam,

thank you for your feedback. Has this issue meanwhile been resolved for you? If not, would you please email us so we can look into this case and provide you with all neccesary information?

Kind regards,
Worldticketshop

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Chris Plews's Comment

Written on: 23/12/2013

The issue was not resolved, your support team never agrees with their fault. I'm sorry you are not the uk based company, otherwise you would be immidiately taken to the court.

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★★★★☆

“Don't stress too much!”

Written on: 04/04/2013

I bought tickets for One Direction in Birmingham for the 22-03-2013. I was desperate for tickets and ended up paying £120 from this site. I was excited and didn't want to wait knowing how quickly tickets sell (I am 16 yrs old) and so I rushed into it. I don't remember how I came across this site and everyone I asked said they had never heard of it so I got worried because of all the scams you come across. I looked at worldticketshop reviews and all I saw were bad ones saying their tickets… Read Full Review

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