Lakeland Limited www.lakelandlimited.com Reviews

Watch this item
Lakeland Limited www.lakelandlimited.com
3.6 stars
Average rating for this product is: 3.6 out of 5

From 2 ratings and 6 reviews

Thumb up 83% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Lakeland Limited www.lakelandlimited.com

  • Customer Service5 stars
  • Quality of website3.9 stars
  • Value for Money3.9 stars
  • Reviewer Ratings4 stars
  • Overall Rating3.7 stars

 

6 Reviews For Lakeland Limited www.lakelandlimited.com

  • Guest 15th Feb 2009

    Reviewer rating: 4.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    My elderly father has dealt with Lakeland over a number of years, and would write this review himself - if he could use a computer! As he can't, he has asked me to do so on his behalf. He has been greatly impressed by their customer service. As an example, a Tefal kettle he bought three years ago 'blew up', so he rang to ask whether this was usual after such a short period. They looked up his purchase records, confirmed the date of purchase, and offered (without prompting) to rplace it with the nearest alternative, a Krupps kettle. There was a small price difference - the Krupps cost slightly less. Not only did the Krupps kettle turn up in the post in two days, but also a cheque for the difference. He was very impressed by this gesture, and by the friendly and efficient manner of the company and its representative. With service like this, they certainly deserve to succeed. Our own experience of the company, over many years, backs up my Father's views. Their ethos of dealing with customers is exemplary.

  • completelyinthedark Rank: Corporal 18th Nov 2008

    Reviewer rating: 5 stars


    completelyinthedark's review has yet to be rated - Be the first!
    Report this review


    I absolutely love Lakeland!! They have the most helpful and friendly customer service ever. I completed a survey in which I was asked if I'd ever been disappointed with anything I'd bought. I mentioned one thing I'd bought over a year earlier as not being quite what I'd expected. Then out of the blue I got a letter and a cheque to refund the money, even though I hadn't complained or sent the item back. Everything I have bought, apart from this item, has been wonderful and several people have com ...

  • Guest 8th Mar 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Bed arrived without bolts/t bars to fix it together. Have now been without any bed for almost 3 weeks and still the parts have not arrived.

  • mary pyke 31st Jul 2007

    Reviewer rating: 5 stars


    mary pyke's review has yet to be rated - Be the first!
    Report this review


    Really pleased with this company, especially the quick delivery. Liked the way I was emailed back with "thanks you very much for your order".
    Definitely use this company again and would recommend this company!

  • Maura Radford 15th Aug 2005

    Reviewer rating: 5 stars


    On average, people found this review very helpful
    Report this review


    I have bought household goods from Lakeland Ltd for many years, using mail order, the internet and directly from their shops.

    Their products may seem slightly more expensive than the run-of-the-mill stuff available elsewhere but, in my experience, their quality shines through and is worth every penny.

    Their staff, in person or on the 'phone are, without exception, efficient and friendly; their delivery times fast (everything always well packed) and their returns system sympathetic and acc ...

  • Debjas Rank: Corporal 7th Apr 2005

    Reviewer rating: 4.5 stars


    Debjas's review has yet to be rated - Be the first!
    Report this review


    Lakeland Limited products are interesting and often original. They offer great quality and items I have bought have lasted many years, giving value for money in the long term. They contact you if items are delayed for delivery at all and always package their products beautifully.