Lakeland Limited www.lakelandlimited.com Reviews
Watch this itemFrom 2 ratings and 6 reviews
83% of users recommend this product
Average Ratings for Lakeland Limited www.lakelandlimited.com
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6 Reviews For Lakeland Limited www.lakelandlimited.com
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Guest 15th Feb 2009
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My elderly father has dealt with Lakeland over a number of years, and would write this review himself - if he could use a computer! As he can't, he has asked me to do so on his behalf. He has been greatly impressed by their customer service. As an example, a Tefal kettle he bought three years ago 'blew up', so he rang to ask whether this was usual after such a short period. They looked up his purchase records, confirmed the date of purchase, and offered (without prompting) to rplace it with the nearest alternative, a Krupps kettle. There was a small price difference - the Krupps cost slightly less. Not only did the Krupps kettle turn up in the post in two days, but also a cheque for the difference. He was very impressed by this gesture, and by the friendly and efficient manner of the company and its representative. With service like this, they certainly deserve to succeed. Our own experience of the company, over many years, backs up my Father's views. Their ethos of dealing with customers is exemplary.
- Read Guest's full review and ratings (183 words)
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completelyinthedark
18th Nov 2008
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I absolutely love Lakeland!! They have the most helpful and friendly customer service ever. I completed a survey in which I was asked if I'd ever been disappointed with anything I'd bought. I mentioned one thing I'd bought over a year earlier as not being quite what I'd expected. Then out of the blue I got a letter and a cheque to refund the money, even though I hadn't complained or sent the item back. Everything I have bought, apart from this item, has been wonderful and several people have com ...- Read completelyinthedark's review (165 words)
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Guest 8th Mar 2008
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Bed arrived without bolts/t bars to fix it together. Have now been without any bed for almost 3 weeks and still the parts have not arrived.- Read Guest's review (39 words and 1 comment)
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mary pyke 31st Jul 2007
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Really pleased with this company, especially the quick delivery. Liked the way I was emailed back with "thanks you very much for your order".
Definitely use this company again and would recommend this company!- Read mary pyke's review (42 words)
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Maura Radford 15th Aug 2005
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I have bought household goods from Lakeland Ltd for many years, using mail order, the internet and directly from their shops.
Their products may seem slightly more expensive than the run-of-the-mill stuff available elsewhere but, in my experience, their quality shines through and is worth every penny.
Their staff, in person or on the 'phone are, without exception, efficient and friendly; their delivery times fast (everything always well packed) and their returns system sympathetic and acc ...- Read Maura Radford's review (106 words and 2 comments)
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Debjas
7th Apr 2005
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Lakeland Limited products are interesting and often original. They offer great quality and items I have bought have lasted many years, giving value for money in the long term. They contact you if items are delayed for delivery at all and always package their products beautifully.- Read Debjas's review (80 words)
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