Boots Reviews

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Latest Reviews

★☆☆☆☆

“Staff”

Written on: 25/05/2016 by Roughsleeper (1 review written)

You, REALLY, need to educate your staff about proffesional conduct. These are silly little girls who play about the emotions of people who's parents are just recently dead. Of course they will tell you that this is a delusional fool but we all know what girl's can be. Shame on you but the person I dealt with's a nice bloke. Sounds like the ravings of a maniac but certain people will know exactly what I' m talking about. I say again, shame on you Boots for employing and promoting the types of… Read Full Review

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★☆☆☆☆

“Repeat prescription service at Boots, Southwater, W Sussex”

Written on: 29/01/2016 by yjStanton407 (1 review written)

Medicine is never ready even if allowing longer than suggested, the shop frequently lose the prescription all together. Along with Southwater's doctors 'The Village Surgery' who also are not reliable with repeat prescription it makes chasing a repeat prescription a regular nightmare. Fed up with it completely… Read Full Review

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★☆☆☆☆

“repeat prescription rubbish”

Written on: 10/12/2015 by Willis321 (1 review written)

So I'm into my 3rd month of repeat prescriptions from boots.this is the 3rd time I've been in to collect and every time my prescription isn't there.what is the point of this so called service.staff constantly blame doctors surgery.crap service .will be changing pharmacy… Read Full Review

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★☆☆☆☆

“Online ordering sun cream products”

Written on: 18/11/2015 by lawton001 (1 review written)

Ordered sun cream products for my upcoming holiday. Spent a substantial amount. Was given an order number and delivery date to my local Boots store. I went to the store late afternoon on the day of delivery and after the staff left me waiting ages looking for the order was finally told it had not been delivered and they had been in contact with the department that handles the online ordering. I told them to refund my money. which they did. The point is that they offered no alternative as a… Read Full Review

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★☆☆☆☆

“Absoultely terrible!”

Written on: 28/09/2015 by HeidiLavelleSmith (1 review written)

I have used Boots Pharmacy for a couple of years now to receive my monthly repeat prescriptions. They also collect my prescriptions on my behalf from my local GP Surgery. Sounds simple enough...but this is Boots! There has been a very high number of occasions they have either not sent off for my prescription as instructed, sent off for only half of it or not had any in stock. Their answer to this is for me to keep popping back and forth to Boots in the hope they will have it in at some point!… Read Full Review

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★☆☆☆☆

“Boots Southwater - Most Incompetent Pharmacy In England”

Written on: 24/07/2015 by Without_prescription_after_9days (1 review written)

I have visited this pharmacy on a few occasions due to passing through Southwater to collect prescriptions. I had the misfortune of Boots or the doctors surgery nominating this pharmacy to send an electronic prescription to on 15th July to be collected on 17th July. I have tried on three separate occasions to collect this having driven from my home an 18 mile round trip each time only to be told the one and only pharmacist is on a break. I am today still without this prescription which I… Read Full Review

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★☆☆☆☆

“Apalling service”

Written on: 20/05/2015

The pharmacist suggested I register for their repeat prescription service. I was told I would receive a text message each month when my medication was ready for collection. One month later no text. I went into the branch and was told that the prescription was there but hadn't been made up. Ditto the following month. The third month (still no text) I went in to be told my prescription hadn't even been requested. After a phone call to my GP I was told by the pharmacist that it would take two days… Read Full Review

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★☆☆☆☆

“Repeat Prescriptions - Text Collection service.”

Written on: 20/04/2015 by RSRS (1 review written)

Boots the Chemist Sale. The text collection for repeat prescriptions is diabolical. The staff are totally disorganised, there is always commotion at the collection point and you always have to wait a long time, despite the fact you have been text to say your prescription is - READY ! The staff I find are completely obstructive when you have any questions regarding your repeat order to the point now, whereby unless I get assurance that this service will be improved, I will go back to the old… Read Full Review

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★☆☆☆☆

“Unable to manage repeat prescriptions”

Written on: 08/04/2015

Gave Boots my repeat monthly prescription for Chrons Disease 4 months ago. Every month they have failed to prepare my prescription and subsequently, despite assurances, failed to remedy the error. Each month they have instead given me emergency prescriptions to get me by. This time, they didn't even have the medication available for an emergency prescription. I now have to wait 5 days to get my meds. In the meantime, I'm off-sick with chronic abdominal pain and painful, bloody diarrhea, and as… Read Full Review

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★☆☆☆☆

“Boots online pharmacy is shocking! Dreadful service!!”

Written on: 22/02/2015 by Junee43 (1 review written)

I have constantly received poor service from boots online repeat prescription collection service. This company do not deserve to continue offering such a service. I have now lost count of the amount of times they have messed up my prescription order, recently resulting in me going with out my much needed medication. The final straw for me is the lack of apology from their so-called customer care service when I made a complaint. I have now reported Boots pharmacy to the GPC -general… Read Full Review

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★★★★★

“Very good quality”

Written on: 05/01/2015 by selina345 (12 reviews written)

Have brought many products from boots from hair dye to vitamins. All have been good quality not a problem with one of them. It can be pricey but you get the value of what you pay for. Fairly good customer service and nice lay out of stores. One of my favourite places to go shopping. Excellent variety of health and beauty products. The make up is pricey. Only down side. Hair care products excellent… Read Full Review

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★☆☆☆☆

“What a complete shamble ”

Written on: 02/01/2015 by LillianaRussoItalian464 (1 review written)

Just got back from Boots Alverthorpe road Wakefield it's a complete shambles . Nobody seems to know what's happening . The staff serving have not been trained to speak to customers ,no hello or smile just 'who's next'. Boots organized electronic transfer on our last visit ,when ordered this week no transfer had been done so the prescription was collected from doctors .Got a text from Boots to say collect it is now ready .Called to collect and surprise nobody knows anything about it .The staff… Read Full Review

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★☆☆☆☆

“Boots Pharmacy, Aldershot”

Written on: 23/12/2014 by Ryder490 (1 review written)

A visit to Boots Pharmacy in Aldershot last week was the crowning glory in a series of slow & frustrating visits - 15 minutes in a queue just to drop off a prescription followed by an agreed 30 minute wait for it to be filled. When I returned at the agreed time the queue was so long I decided not to wait there for another probable 30 minutes. I came back an hour later and still had to queue for 20 minutes to pick up my prescription. I don't know whether this is an issue with inadequate staff… Read Full Review

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★☆☆☆☆

“the store”

Written on: 18/11/2014 by Alyvia113 (1 review written)

boots is a pile of poop, its overly priced and hard to find you way around! i definatly wouldnt recommend it to any one and i personally think the loyalty card is a rip off. boots can suck my ass… Read Full Review

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★★★★★

“Home appliance”

Written on: 11/11/2014 by MaeB (1 review written)

After paying cuurrys for a condenser dryer which was in stock I waited 3 weeks for a delivery date so I rang them got my money refunded and went on boots website ordered Saturday delivered Sunday fantastic that's not all customer service staff where great polite helpful and honest and to top it all delivery guys superb friendly and careful I'm definitely buying my next appliance from boots well done guys… Read Full Review

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★☆☆☆☆

“Fulham BOOTS are not good and rude”

Written on: 08/11/2014 by TitusMyers (1 review written)

Horrible.. Boots plse give your staff customer service training not to be rude to their customers. And the customer service online is also very unhelpful.. I will never shop at BOOTS EVER.... TOO expensive and has rude staff… Read Full Review

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★★★★★

“boots havant”

Written on: 23/09/2014

Really really helpfull the staff are all really friendly and cant do enough for you. Pharmacy are also very good and helofull x… Read Full Review

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★☆☆☆☆

“Boots chemist ,Moira Craigavon”

Written on: 06/09/2014 by LindaFrazier450 (1 review written)

This must be the worst chemist in N.IRELAND,the staff in this place seem to think for some unknown reason they a better than everyone else especially the short haired walloper who drives the wee seat car,the chemist doesn't have a clue.This is the chemist that runs out off Co-dydramol tablets one of the most common tablets you can get,and takes a week to restock,I doesn't matter if you leave a prescription in early morning because if you call back at 4oclock you will still have to wait,its… Read Full Review

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★★★★★

“Cooker”

Written on: 13/08/2014 by Maryrogers1788 (5 reviews written)

Bought a cooker recently, it was the cheapest on the internet & delivered promptly … Read Full Review

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★★★★★

“chemist”

Written on: 06/08/2014 by 10kk80 (1 review written)

Lady couldn't have been more helpfull with organising my grandmothers prescription as they didnt have it in stock and could see how distressed I was due to my grandmother being unwell,so rang other boots chemist and arranged for me to collect from there . complete star… Read Full Review

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