Boots Reviews

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Latest Reviews

★☆☆☆☆

“Boots Southwater - Most Incompetent Pharmacy In England”

Written on: 24/07/2015 by Without_prescription_after_9days (1 review written)

I have visited this pharmacy on a few occasions due to passing through Southwater to collect prescriptions. I had the misfortune of Boots or the doctors surgery nominating this pharmacy to send an electronic prescription to on 15th July to be collected on 17th July. I have tried on three separate occasions to collect this having driven from my home an 18 mile round trip each time only to be told the one and only pharmacist is on a break. I am today still without this prescription which I… Read Full Review

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★☆☆☆☆

“Apalling service”

Written on: 20/05/2015

The pharmacist suggested I register for their repeat prescription service. I was told I would receive a text message each month when my medication was ready for collection. One month later no text. I went into the branch and was told that the prescription was there but hadn't been made up. Ditto the following month. The third month (still no text) I went in to be told my prescription hadn't even been requested. After a phone call to my GP I was told by the pharmacist that it would take two days… Read Full Review

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★☆☆☆☆

“Repeat Prescriptions - Text Collection service.”

Written on: 20/04/2015 by RSRS (1 review written)

Boots the Chemist Sale. The text collection for repeat prescriptions is diabolical. The staff are totally disorganised, there is always commotion at the collection point and you always have to wait a long time, despite the fact you have been text to say your prescription is - READY ! The staff I find are completely obstructive when you have any questions regarding your repeat order to the point now, whereby unless I get assurance that this service will be improved, I will go back to the old… Read Full Review

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★☆☆☆☆

“Unable to manage repeat prescriptions”

Written on: 08/04/2015

Gave Boots my repeat monthly prescription for Chrons Disease 4 months ago. Every month they have failed to prepare my prescription and subsequently, despite assurances, failed to remedy the error. Each month they have instead given me emergency prescriptions to get me by. This time, they didn't even have the medication available for an emergency prescription. I now have to wait 5 days to get my meds. In the meantime, I'm off-sick with chronic abdominal pain and painful, bloody diarrhea, and as… Read Full Review

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★☆☆☆☆

“Boots online pharmacy is shocking! Dreadful service!!”

Written on: 22/02/2015 by Junee43 (1 review written)

I have constantly received poor service from boots online repeat prescription collection service. This company do not deserve to continue offering such a service. I have now lost count of the amount of times they have messed up my prescription order, recently resulting in me going with out my much needed medication. The final straw for me is the lack of apology from their so-called customer care service when I made a complaint. I have now reported Boots pharmacy to the GPC -general… Read Full Review

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★★★★★

“Very good quality”

Written on: 05/01/2015 by selina345 (12 reviews written)

Have brought many products from boots from hair dye to vitamins. All have been good quality not a problem with one of them. It can be pricey but you get the value of what you pay for. Fairly good customer service and nice lay out of stores. One of my favourite places to go shopping. Excellent variety of health and beauty products. The make up is pricey. Only down side. Hair care products excellent… Read Full Review

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★☆☆☆☆

“What a complete shamble ”

Written on: 02/01/2015 by LillianaRussoItalian464 (1 review written)

Just got back from Boots Alverthorpe road Wakefield it's a complete shambles . Nobody seems to know what's happening . The staff serving have not been trained to speak to customers ,no hello or smile just 'who's next'. Boots organized electronic transfer on our last visit ,when ordered this week no transfer had been done so the prescription was collected from doctors .Got a text from Boots to say collect it is now ready .Called to collect and surprise nobody knows anything about it .The staff… Read Full Review

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★☆☆☆☆

“Boots Pharmacy, Aldershot”

Written on: 23/12/2014 by Ryder490 (1 review written)

A visit to Boots Pharmacy in Aldershot last week was the crowning glory in a series of slow & frustrating visits - 15 minutes in a queue just to drop off a prescription followed by an agreed 30 minute wait for it to be filled. When I returned at the agreed time the queue was so long I decided not to wait there for another probable 30 minutes. I came back an hour later and still had to queue for 20 minutes to pick up my prescription. I don't know whether this is an issue with inadequate staff… Read Full Review

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★☆☆☆☆

“the store”

Written on: 18/11/2014 by Alyvia113 (1 review written)

boots is a pile of poop, its overly priced and hard to find you way around! i definatly wouldnt recommend it to any one and i personally think the loyalty card is a rip off. boots can suck my ass… Read Full Review

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★★★★★

“Home appliance”

Written on: 11/11/2014 by MaeB (1 review written)

After paying cuurrys for a condenser dryer which was in stock I waited 3 weeks for a delivery date so I rang them got my money refunded and went on boots website ordered Saturday delivered Sunday fantastic that's not all customer service staff where great polite helpful and honest and to top it all delivery guys superb friendly and careful I'm definitely buying my next appliance from boots well done guys… Read Full Review

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★☆☆☆☆

“Fulham BOOTS are not good and rude”

Written on: 08/11/2014 by TitusMyers (1 review written)

Horrible.. Boots plse give your staff customer service training not to be rude to their customers. And the customer service online is also very unhelpful.. I will never shop at BOOTS EVER.... TOO expensive and has rude staff… Read Full Review

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★★★★★

“boots havant”

Written on: 23/09/2014

Really really helpfull the staff are all really friendly and cant do enough for you. Pharmacy are also very good and helofull x… Read Full Review

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★☆☆☆☆

“Boots chemist ,Moira Craigavon”

Written on: 06/09/2014 by LindaFrazier450 (1 review written)

This must be the worst chemist in N.IRELAND,the staff in this place seem to think for some unknown reason they a better than everyone else especially the short haired walloper who drives the wee seat car,the chemist doesn't have a clue.This is the chemist that runs out off Co-dydramol tablets one of the most common tablets you can get,and takes a week to restock,I doesn't matter if you leave a prescription in early morning because if you call back at 4oclock you will still have to wait,its… Read Full Review

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★★★★★

“Cooker”

Written on: 13/08/2014 by Maryrogers1788 (5 reviews written)

Bought a cooker recently, it was the cheapest on the internet & delivered promptly … Read Full Review

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★★★★★

“chemist”

Written on: 06/08/2014 by 10kk80 (1 review written)

Lady couldn't have been more helpfull with organising my grandmothers prescription as they didnt have it in stock and could see how distressed I was due to my grandmother being unwell,so rang other boots chemist and arranged for me to collect from there . complete star… Read Full Review

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★☆☆☆☆

“Not patient!”

Written on: 29/07/2014 by jeanharlow (1 review written)

I was very nervous when I arrived for my 'tutorial' with the assistant to teach me how fit contact lenses. I was booked in for 1-2 hour appointment but the woman that was supposed to be teaching me was very impatient and I was asked to go home and that each time I passed a mirror I should practise holding my eyelids open as if I am inserting a contact lense! I was told off several times when I wasn't successful inserting a contact. I felt very bad for feeling nervous! At one point she asked me… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH BOOTS HEARING AIDS”

Written on: 13/05/2014 by Hickcae (3 reviews written)

I bought a Christmas present of two hearing aids for my husband. He lost one - he did not even feel it fall out of his ear. The other failed twice within 60 days. He returned the one hearing aid because he was asked to pay IN FULL again for one replacement hearing aid, even though the cost of the hearing aids includes 5 years of servicing. This in itself was a rip off. Then on examination of my credit card statement, I found that Boots did not even return 50% of the money, in spite of being… Read Full Review

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Hickcae's Response to Hickcae's Review

Written on: 14/05/2014

I have now received an email from Boots Customer Care who say that this is nothing to do with Boots. Their hearing aid centre is under the care of Mr Cornellius in Llandudno. I find this totally unacceptable. These hearing aid are sold under the Boots name and under Boots reputation. Boots are not even willing to standby a product sold in their name. This fact tells you everything you need to know about their hearing aids.

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★☆☆☆☆

“Repeat prescription service A JOKE”

Written on: 24/12/2013 by Anotherdisgruntledcustomer2 (1 review written)

After being 3 unsuccessful attempts to collect my repeat prescription and given specific dates by staff when my repeat would be ready am having to go in on Christmas Eve and take time off work to do so - will not be using ever again… Read Full Review

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★☆☆☆☆

“Sales people will rip you off!”

Written on: 07/12/2013 by treviewer-uk (1 review written)

I booked and eye test at Boots in Birmingham, City Centre. The eye test itself, and the medical staff are compentent and friendly. However, the sales people who grab you afterwards are an entirely different story. Be careful when getting glasses from this store. The sales people there will happily rip you off, as it happened to me yesterday. After the eye test, they will start showing you glasses from the most expensive end to the lower end of the price range. So far, that's standard in all… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 29/06/2013

I went into my local boots in Sutton-on-Sea today which is unusual due to disability although my perscription is made up every month by this shop and delivered to my home, when I rang them last Friday to enquire when my script would be delivered and was told they couldnt get hold of potassium chloride but would delivery on Monday - which they did. When I went in today I asked if they had the pot.chloride and was told it was no longer available and could I ring the dr. and ask for an… Read Full Review

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