QVC UK www.qvcuk.com Reviews
Latest Reviews
★★★☆☆
“not received”
Written on: 09/04/2013
i ordered the utrasun face which was despatched 19/3 not received i rang and was sent a form which i recd and returned heard nothing rang again and was told that this had been delivered to my secure address by the cour which was not and confirmed by him still waiting they have my money!i have rated them highly in the past but may not shop with them any more. (read more)
Visit qvcuk.com
★★★☆☆
“kipling show quite boring tonight.”
Written on: 28/03/2013
watching the kipling show tonight but where are the bags??show very repetitive tonight!!. watching the show is like pulling teeth even the presenter seems to be struggling . she has repeated herself so frequently. maybe if there were more bags on the programmeit would be more entertaing and interesting. (read more)
Visit qvcuk.com
★★★★☆
“Best Beauty channel”
Written on: 27/03/2013
Great beauty items and advice and demonstrations, although p&p excessive, but easypay very helpful. Also love the cooks essential items - excellent value. Get puzzled sometimes at the dress sizes given. They will say " on the small 41 inches" !!! Small to me is 32/34 inches, so have seen some nice clothes but think they would be huge on me. (read more)
Visit qvcuk.com
★★★☆☆
“Mixed feelings”
Written on: 26/03/2013
It's strange how some valid reviews get rejected I like qvc when there are good value tsvs for the beauty products I always check they can't be bought cheaper elsewhere Most other sellers don't charge p and p The popular tsvs eg elemis decleor perricone can be purchased and what's not needed or liked can be 'given' away! They are a shop I am a shopper they do well in some things not so well on others It's a two way thing really they win some I win some I think their 30 day money back... (read more)
Visit qvcuk.com
★★☆☆☆
“Expensive postage”
Written on: 25/03/2013
How in earth can qvc justify nearly £5 for a tiny weeny, LIGHTWEIGHT, tube of Revitabrow??? It's disgusting and for that reason I am giving two stars and will not be buying it agin from Qvc. It's disgusting (read more)
Visit qvcuk.com
★★☆☆☆
“VERY Expensive postage”
Written on: 16/03/2013 by Fabgirl
How in earth can qvc justify nearly £5 for a tiny weeny, LIGHTWEIGHT, tube of Revitabrow??? It's disgusting and for that reason I am giving two stars and will not be buying it agin from Qvc. Yet a summer top or pair of trousers are £2.95 P&P?? QVC you must review your P&P costs...... (read more)
Visit qvcuk.com
★☆☆☆☆
“Order not received”
Written on: 15/03/2013
I ordered a Liz Earle TSV from QVC on 27 January, received confirmation of despatch on 29 January but package never got any further than "received at HUB". I have phoned QVC and e mailed them but they just say they will send a form for me to sign and then look into it. I haven't received the form as yet. Rang back today and was told by a very unpleasant young man that once the parcel left QVC it was mine not theirs. They have taken the money from my credit card but I've received nothing in... (read more)
Visit qvcuk.comAbiqueen's Comment
Written on: 02/05/2013
This review is very damaging because it have been with qvc for over 8years now and I can say they have the best customer Services anyone shopplng channel can offer.
Reply to this comment
★★★★★
“Red carpet manicure”
Written on: 15/03/2013 by Wal3
The Red Carpet Manicure set is one of the most successful things I have ever bought from QVC. My nails look amazing, Since I have been using this product of Nail Gel my nails have got stronger and grown considerably now looking fantastic the product is very good very easy but the removal is something you have to be patient with to give full time to soak off properly. It gives the effect of a salon finish and nobody realises I have done my nails myself at a quarter of the price you would... (read more)
Visit qvcuk.com
★★☆☆☆
“ADVANCED ORDERS - A BIT OF A FARCE, BEWARE”
Written on: 12/03/2013
qvc often use a system called ADVANCED ORDERS, VIEWERS WILL KNOW THIS IS WHEN CURRENT STOCK SELLS OUT, AND THEN MORE STOCK IS EXPECTED TO BE SENT ON OR AFTER THAT DATE SPECIFIED ON TV BY ALL THE PRESENTERS IN EG:2/3/WEEKS TIME ETC. THEY CONFIRM THAT THEY WILL NOT REQUEST PAYMENT UNTIL THAT DATE, AND ONE WILL NOT BE CHARGED UNTIL THEN......DON'T BE FOOLED BY THIS PLOY.......I RECENTLY ORDERED AN ITEM TO BE DESPATCHED ON 18/3/2013. ONLY TO FIND THAT THEY REQUESTED PAYMENT 19 DAYS EARLIER THAN... (read more)
Visit qvcuk.com
★☆☆☆☆
“Appalling service,money taken, no goods received 1...”
Written on: 26/02/2013 by NSEPE
I ordered two Elemis Winter Skincare sets on 28th Jan 2013 - delivery is supposed to be within 3-5 working days - I was emailed a message to say that the goods had been dispatched and my first payment taken- 5 days later the goods had still not arrived so I phoned and was told that they had sold out, they still had £32 of my money. There was apparently one set left which was reserved for me and I was sent a form which I had to sign and send back if still no goods. This took another 3 days.... (read more)
Visit qvcuk.com
See next 10 reviews
Showing 1 - 10 of 91 Reviews
★★☆☆☆
“Northern Nights gusset pillows”
Written on: 18/02/2013
The pillow itself is not as comfortable as described on screen and in spite of the claims that housewife pillow cases fit ..THEY DON'T. I have been unable to get a pillow case yet that you don't have to fight to get the pillow into. They become very hard and squashed up making to sleeping very uncomfortable. A great disappointment. I wouldn't recommend them to anyone. Having rung QVC twice now about these pillows and where to get the cases from that will actually fit, I am still none the... (read more)
Visit qvcuk.com
★☆☆☆☆
“Prestigious tablet from qvc”
Written on: 06/02/2013 by Barney59 (1 review written)
My wife purchased a 8" prestigio tablet for me Christmas after a few day the screen crack So. My wife contacted qvc who sent a returns it was collected very quickly by Hermes that was a month ago still no refund then tonight they ring up & ask for the. Last payment I won't repeat what she said they are a load thieves. (read more)
Visit qvcuk.com
★☆☆☆☆
“What a shocker”
Written on: 31/01/2013 by Pantheress (1 review written)
Bought a salad spinner cost £20, after 9 months handle cracked off, qvc's policy is now 30 day money back guarantee, 6 month warrantee and after that take us to court and prove that our item was not of reasonable standard to last... Is it just me or if you spend £20 on a salad spinner, you'd reasonable expect it to last a lot longer than 9 months..... think everyone would agree, but now apparently they want to put us off due to court costs, to make them deal with customers in a... (read more)
Visit qvcuk.com
★★★★★
“No no works!!!!!!!”
Written on: 03/01/2013 by D33NA
No no does work !! You need time and patience ! It takes time to be hair free and smooth and its worth it!!!! I'm so very glad the bad reviews did not put me off !!!! Thanks qvc for a wonderful product !!!! (read more)
Visit qvcuk.com
★★★★★
“Just love it !!”
Written on: 28/11/2012
It is just brilliant ..cleans all the little hide away places , Brilliant in the shower to remove soap residue and any other marks that appear over time , just make sure ou use the correct nozzel head and you will get results. Brilliant for cleaning windows just need to buff with a micro fibre cloth ..it really does work (read more)
Visit qvcuk.com
★★★★★
“H20x5”
Written on: 13/11/2012
I have a large steam cleaner which was expensive.. It really is a good machine, but heavy and time consuming as there is a wait for it to cool before refilling, I have looked at the h20 on qvc many times but wondered if it really was any good. When it was recently the TSS I ordered it as I know I have a thirty day money back guarantee. I cannot believe how good it is, I honestly do not think I will bother with my old machine again. The h20does everything that does but it is light easy to use... (read more)
Visit qvcuk.com
★☆☆☆☆
“Dont Bother to Use QVC”
Written on: 15/10/2012
Ordered a new TV, believed the delivery time scale given would be correct, as others have reviewed they never deliver as promised, and when you query they just say that it will be delivered by such a date but expect you to wait in for upto 6 days with no idea which day it will be delivered so much for tracking. I agree with the other comments on the p&p charges, although to be fair mine were free as it was part of a TSV. (read more)
Visit qvcuk.com
★☆☆☆☆
“Great company, terrible new website!”
Written on: 06/10/2012
I have been shopping with QVC for many years and, although I think their P and P is expensive, I have always found QVC to be a great company who sort out problems quickly. Since they launched their new website my view is changing. It is now October and there are still loads of problems, with links not working, now many videos available for items and when an item is on waitlist there is a permanent label on the picture and video which stops you seeing the product and choosing whether you... (read more)
Visit qvcuk.com
★☆☆☆☆
“QVC website ”
Written on: 30/09/2012
The New website is an absolute nightmare !! time wasting , frustrating to use. No longer do I have the confidence to purchase from QVC .. They must be loosing thousand of customers .. a great shame Was a good busy ONCE ... why oh why fix it when it wasn't broken Crazy they have lost he plot !!! (read more)
Visit qvcuk.comDavsgril's Comment
Written on: 05/10/2012
I agree wholeheartedly. It is so frustrating not being able to see what is on a show during that show. Even after the show hour has finished it takes ages before what was on is shown, which if you have missed an item is annoying, Rubbish it was much better left as it was..... simple and easy to negotiate.
Reply to this comment
Reg4444's Comment
Written on: 09/11/2012
Totally agree new website it's absolutely awful, unfriendly , unwelcoming, useless total off put. As mentioned by others p & p seems to be a lot more expensive than it used to be. Shame as I used to be a regular customer, no more as there are many more channel/Internet based shopping channels that are as good, their p&p is so much cheaper to. I just hope the powers that be at qvc read these comments!!!!!!!!!
Reply to this comment
★☆☆☆☆
“Worst Shopping Channel”
Written on: 09/09/2012
Does any official body ever check out shopping chanels I too have had negative reviews ignored, most being about the sizing of the clothes not being the size that they advertise. I have received tops that are advertised at 43" chest aand when I have measured they were 48". The presenters ALWAYS mention the fact that you can return goods "no Question asked" and there is no limit. If the goods were fit for use or fit correctly there wopuld be no need to return. They also state 3-5 working... (read more)
Visit qvcuk.com
See next 10 reviews
Showing 11 - 20 of 91 Reviews
★☆☆☆☆
“Taking Money without authorisation”
Written on: 27/08/2012 by Butterflybliss
I have been a QVC customer for 7 years and I have spent thousands with them but I have noticed over the years the customer service is awful, it all started for me with an Auto delivery order of Nails Inc TSV in feb which they messed the order up and after 6 yes 6 phone calls they finally ordered me the correct item. I then after the 2nd batch was delivered decided to cancel the last auto del due in Aug. I sent them an email on 15/8/12 asking for confirmation they had cancelled the item and... (read more)
Visit qvcuk.com
★☆☆☆☆
“Disillusioned former QVC Customer”
Written on: 08/08/2012 by purrecious
I don't know where to start! I've been a customer for 7 years and have spent THOUSANDS, I never used to bother with the money back thing, just used to give the stuff away if it wasn't right for me, but you know, times are hard, so I'd order things and if I didn't absolutely love them, I'd return them. Then I got a call from 'Finance' asking why I return so much stuff!! 'Because you say I can,hundreds of times a day, on your TV channel, and proclaim it on your website' was my reply. I... (read more)
Visit qvcuk.com
★☆☆☆☆
“Promise not guaranteed”
Written on: 20/07/2012 by Muffled (1 review written)
Shopping for many years with qvc I really enjoyed the goods I kept , but not being too well for a while I completely shopped on line so I would send for goods very often but I also sent many items back but also kept a lot. Qvc maintains you can order what you like and if you don't like it's end it back full refund guaranteed , you can imagine my horror when I had a letter saying they were withdrawing my membership because I was sending too many goods back. On watching the next presentation... (read more)
Visit qvcuk.com
★☆☆☆☆
“WHAT A SHOWER OF ????”
Written on: 17/06/2012
Ordered Birkenstock sandals, money + postage taken from bank 1st June 2012, received wrong item, rang customer service and was told correct item would be sent, item duly arrived and was found to be wrong one again, yet again on the phone to Qvc to be told item would be checked this time but would take 72hrs extra, 3 DAYS TO CHECK AN ITEM????, item arrived a week later & GUESS WHAT WRONG AGAIN. I have now lost all interest and faith in Qvc if this is the way they deal with mistakes and... (read more)
Visit qvcuk.com
★★★☆☆
“agree with another review,re knowingly selly faulty goods”
Written on: 16/06/2012
I agree |QVC |UK does sell goods knowing that they have a design fault, as I purchased a magnetic clasp tennis dimanique bracelet, which I loved!! I did not wear it very often, so not really gave it a chance within the 30days return policy. I had had it for about 6 months when the magnetic clasp would not work any more, this after probably wearing it for max 8 times....I looked on web at this item and saw absolutely numerous reviews with same problem I went back and forth with emails and... (read more)
Visit qvcuk.com
★☆☆☆☆
“customer service ZERO”
Written on: 09/06/2012
QVC what does it stand for? My wife has purchased various items over the past years,most ok transactions but when it comes to refunds and returns they are an absolute joke, I had to once threaten legal action for a refund on a faulty mp3 player eventually after 5-6 weeks got refund, it took over a week to receive pre paid postage label, which brings me to latest fiasco. My wife ordered Birkenstock sandals , but when they arrived wrong ones, she contacted customer service on first June who... (read more)
Visit qvcuk.com
★☆☆☆☆
“Whetman Pinks 15 x Scented English Pinks Mixed Plug Plants”
Written on: 29/05/2012 by Spence (1 review written)
Very disappointed with Whetman’s Pinks x 15. On arrival 1 dead / 4 nearly dead (with little hope) and 4 more having 50/50 chance. The problem being the plants were too small with no visible root system. Phoned QVC to complain - all I got was £10 as a GOOD WILL GESTURE. All I wanted was 15 healthy Pinks. All in all left with 6 healthy plants from 15. Would I buy Whetman products again – NO. They should be ashamed for shipping out such plants. (read more)
Visit qvcuk.com
★★★☆☆
“So glad l found this site”
Written on: 24/05/2012
l was feeling really bad, as a lot of my reviews had been refused, now l have a letter to say l have returned to many items:( l love what l love on QVC and would like to keep ordering, but will not be trying new things, as they say they will close my account. Also l agree with others regarding P&P, it has gone up so much. l would still recommend them, but be careful what you say ans order is my advice. (read more)
Visit qvcuk.com
★★★☆☆
“Customer service standard has slipped”
Written on: 15/05/2012 by ElsaMac
I have been a customer of QVC for several years and have spent many hundreds of pounds with them. I have not had many problems except I have noticed (along with some other customers) that negative reviews of items tend to not get published. I have had to return some items and have had my money refunded without any problems. However, I have just had an issue which has been less than satisfactory. I had two items, ordered on the same day which did not arrive. I have not had any problems... (read more)
Visit qvcuk.com
★★★★★
“absolutely delighted ”
Written on: 19/01/2012 by ABCB123
I bought the leighton denny new year new you collection in nude and i was absolutely delighted i bought it for a gift but i couldn t part with it when it came ALL the colours are fab and the value is great good one leighton.... (read more)
Visit qvcuk.com
See next 10 reviews
Showing 21 - 30 of 91 Reviews
★★★☆☆
“Shame on you QVC”
Written on: 06/12/2011
Bought a Duvet, loved it but, QVC had Mis-sold it as 100% Down. It wqs 80% Down 20% feather. I still liked it but thought as it was a cheaper product i should have a discount. They asked me what amount i wanted. I thought 20% was fair. They said they could'nt give that amount, so I asked for the postage off, as like i said, it was a good product. They gave me that but i am VERY DISAPPOINTED AND SADDENED especially as they can see i am a VERY good customer. I have been with them since the... (read more)
Visit qvcuk.com
★☆☆☆☆
“opi crystal nail file”
Written on: 11/10/2011
I purched my second opi crystal file in Jan 2011. The first one snapped in the very same place as the second. I contacted customer services, who told me there was a 1yr guarantee but later received a letter that his only had a 6month guarantee. A nail file is not something you use daily or even weekly.No more opi products for me. (read more)
Visit qvcuk.com
★☆☆☆☆
“They knowingly sell fauty goods”
Written on: 31/07/2011 by jonno6 (1 review written)
After receiving faulty goods I left a NEG reveiew, they refuse too many neg reviews for the same item, (read more)
Visit qvcuk.com
★☆☆☆☆
“High postage and company not that happy when returning...”
Written on: 28/06/2011
I have used QVC quite a lot in the past however I am using them less now as their postage fees are far too high and a bit over the top especially when ordering a couple of items. They charge for each item! This needs to be taken into account when purchasing items. I have recenlty also had to return a few items - some have been poor quality, leaking or in a few occasions the totally wrong item sent. I have returned items and then they say they have not received them and now I have... (read more)
Visit qvcuk.comMykonosblue's Comment
Written on: 28/03/2012
I agree with this comment I have recieved letters saying if I do not cut down on returns they will close my account, and I have spent a lot with them.
Maybe they should not hype up some of their items which are disappointing when you recieve them !!
Reply to this comment
Guest's Comment
Written on: 29/03/2012
I agree I have had my account closed by QVC because I have returned too many items. As you say returning products is QVC'S main promoting on tv. Every presenter promotes their no quible money back guarantee and to use it and if not completely happy to return it. But if you return them you get your account closed. False advertising to me.
Reply to this comment
★★★★☆
“Overall good value”
Written on: 11/06/2011 by GillShopper (7 reviews written)
I buy a lot from QVC and they can be very good value and quality, depending on what you buy. It's great that you have the option to use and return within a month (longer over the Christmas period), especially for more expensive purchases. I haven't returned that much after actually using it, but it is good to have the option available. Website is good with a wide range of products. P&P can be expensive, especially if you buy more than one item, but this has to be factored into the price... (read more)
Visit qvcuk.com
★★☆☆☆
“I have spent a fortune on goods from QVC over many...”
Written on: 18/05/2011 by Webshopaddict (1 review written)
I have spent a fortune on goods from QVC over many years and initially, I thought they were great. The prices, particularly on the bulk packaged beauty products, were extremely competitive. However, I have noticed over the past couple of years that the quality and value has slipped markedly, along with the customer service. I do not return many products, but have had items arrive damaged, not turn up at all and toiletries sent which were past their use by date. When returning some of... (read more)
Visit qvcuk.comGuest's Response to Webshopaddict's Review
Written on: 26/05/2012
I agree with this reviewer as I have found the review system they use to be useless, with the result that everyone thinks they are the only people with complaints when, of course, this cannot be the case with such a big organization. I have been with QVCUK since its inception and have seen many suppliers come and go in that time without any explanation by QVC as to why a particular favourite was dropped. They also only allow people with something great to say about the product to speak with their guest and no questions are allowed if the slightest negativity is attached.
I feel the company has grown so big that standards are being allowed to slip, which is a great pity. As there is so much choice online these days, they may yet rue their decision not to listen to their customers, as they can easily go elsewhere.
Reply to this comment
★☆☆☆☆
“Qvc are the worst when it comes to refunds, received...”
Written on: 09/04/2011
Qvc are the worst when it comes to refunds, received goods which took over a week to arrive, then found they were faulty, reported fault last wednesday , still waiting for return form but qvc seem to take funds when order is placed customer service is rubbish, had to threaten legal action once over after 5 weeks with no refund on a faulty item.Amazon once sent me the wrong item, emailed them , they replied within 15mins with a prepaid post which you print off was refunded within 48hrs (read more)
Visit qvcuk.com
★☆☆☆☆
“The pendant I ordered looked nothing like the one...”
Written on: 08/03/2011
The pendant I ordered looked nothing like the one shown on the website. I therefore decided to return it immediately. You can exercise your statutory rights (in which they refund the postage as well as the cost of the article) by informing them in writing within 7 days of receipt - however the fax number they give on the returns form doesn't even appear to work - it just rings and rings and rings and eventually comes up with a "No Answer" error. Maybe they don't want you to exercise your... (read more)
Visit qvcuk.comGuest's Comment
Written on: 17/07/2011
OH I NO BUY THEN NOW I READ THIS IT TRICK
Reply to this comment
★★★★★
“QVC is a excellent business. They always deliver...”
Written on: 20/02/2011 by LolaJenkins (1 review written)
QVC is a excellent business. They always deliver excellent customer service day in and day out. There Orderline and Customer Care staff are great and really helpful. There products are to the highest standard and excellent value for money. There staff are also trained to a fantastic standard as you can hear when you call up. Courier service used by QVC is amazing really fast and always deliver your parcel with a smile. Presenters are cheerful too. I would recommend QVC to anyone think that... (read more)
Visit qvcuk.com
★★★★☆
“I too have had letters saying that I return too much,...”
Written on: 14/02/2011
I too have had letters saying that I return too much, and I do return a fair amount, but as other reviewers state you are activally encouraged to send for items and then make your decision when you have tried the item out, I still shop with them, and still return if not delighted with the item, and will continue to do so as that is what they promote. (read more)
Visit qvcuk.comLolajenkins's Comment
Written on: 20/02/2011
I found this review not helpful because... every organisation has a policy on returns its called loss prevention!
Reply to this comment
Guest's Comment
Written on: 24/07/2011
I agree on this one otherwise why do they bother advertising the fact that if you are not happy with the product you have 30 days to get you money back right??
Reply to this comment
See next 10 reviews
Showing 31 - 40 of 91 Reviews
★☆☆☆☆
“QVC can be extremely good and extremely irritating. I...”
Written on: 07/02/2011
QVC can be extremely good and extremely irritating. I ordered a fairly expensive laptop 4 weeks ago and it duly arrived although I had tried to cancel it but was too late. I knew it had been an impulse and therefore just took a peek at it - never touched anything and re-sealed the package and rang QVC regarding return of valuable item. They said it would be collected from me by the company who delivered it - that was over 3 weeks ago and it is still here. Of course, during this wait QVC... (read more)
Visit qvcuk.comSandy27's Comment
Written on: 03/10/2011
The postage is in place to eliminate people like you.. ordering for sake of it. What a silly compliant. I wouldn't want to buy that laptop after you had been poking at it.
Reply to this comment
★☆☆☆☆
“The customer service I have received from QVC is not...”
Written on: 28/01/2011
The customer service I have received from QVC is not to the standard I would have expected. I ordered a Diet Chef pack and when it arrived 2 of the meals were out of date. I call them about this and they said i had to send the whole box back, i refused as the whole package was huge and this would cost me well over £10 in postage so they said someone would call me back. No call back. I called again and they said they would send replacements. 2 weeks later still no replacements. I sent an... (read more)
Visit qvcuk.comUpperbeelady's Comment
Written on: 07/02/2011
I found this review very helpful because...that's how clever they are at not dealing with something that hasn't actually been despatched direct from them - just like my laptop. Certain products come direct from the manufacturer/wholesaler/agent here in UK and I cannot imagine that QVC has the capacity to store thousands of Diet Chef meal packs (which are ghastly anyway). If you insist on Diet Chef then just google them and order direct.
Reply to this comment
★★☆☆☆
“I agree with previous reviewers that they only want...”
Written on: 15/01/2011
I agree with previous reviewers that they only want you to give pstive reviews for their products, sent a review that I thought was balanced regarding a laptop, byt siad the presentation of the product on the TV was poor, they rejected it, saying it did not fit in with their guidelines. Makes me suspicious now of the product reviews they put on their websites.
Wil now send product back and probably not use them again.
(read more)
Upperbeelady's Comment
Written on: 07/02/2011
I found this review very helpful because...that's how QVC treat your reviews if they are not happy and positive. (you are allowed to be a little negative but only in a kindly fashion!) They really do not like being put down about customer service - ooh no!
Reply to this comment
★★★★★
“qvc are a very competent company, and their service is...”
Written on: 06/01/2011
qvc are a very competent company, and their service is second to none.
some of the reviews are a bit daft. If you think the p and p is too
dear. then dont buy from them.
I no longer buy much from them, as i felt i was getting addicted, so cut
right back.
The products are fairly expensive. but like i said you dont have to buy
them.
I never had a problem with sending anything back, and if on the rare
ocassion something was faulty, i found they were always very helpful
and even sent pre...
(read more)
Upperbeelady's Comment
Written on: 07/02/2011
I found this review somewhat helpful because...yes, you are right in that we have a choice not to buy from them in the first instance and yes, I also have found them to be helpful over the phone and send you postage paid returns labels. What they don't want are negative feedbacks on their reviews - unlike Amazon who allow customers to write what they want (I assume within reason as far as language goes that is!)
Reply to this comment
★★★★☆
“I have bought several items from qvc (mostly haircare...”
Written on: 18/12/2010
I have bought several items from qvc (mostly haircare products and skin care_ Found the interest free easy pay option suitable to me . however, the postage for every sigle itm bought on the same day is unacceptable and too high.
Customer service has been excellent. always helped me. nonrefundable postage has to be changed.
so far i have not returned any product. I read all the reviews, watch the video demonstartion several times before purchasing. Sometimes the presenters raves about a...
(read more)
Guest's Comment
Written on: 06/07/2011
I totally agree that QVC need to do something about the postage issue. All other websites I have ordered from offer either free delivery for orders over a certain value or ONE P&P for all goods ordered together. I recently ordered a number of items on the same day with P&P charged seperatly on each parcel, the Post Office delivered them to me in one box!! If the post office can put them together why can't QVC?
Reply to this comment
★☆☆☆☆
“2 tops arrived but the wrong ones. I rang and they...”
Written on: 14/11/2010
2 tops arrived but the wrong ones. I rang and they said they would send out a returns label for me to take wrong items to post office. A week later label not arrived or my correct items. Was told they would not send out my items until they had received the wrong items back. Said I was going on holiday and they said they would send them. Still never arrived so I can cancelled the items and they sent cheques for the goods but not postage. So I had to pay postage on goods I had never even... (read more)
Visit qvcuk.com
★☆☆☆☆
“I have an item that should have been collected on the...”
Written on: 18/10/2010
I have an item that should have been collected on the 14-10-2010 it is now the 18-10-2010 and it as still not been collected.can I ask when? (read more)
Visit qvcuk.com
★☆☆☆☆
“When you are told that you can return items if not...”
Written on: 14/10/2010
When you are told that you can return items if not satisfied that's not quite the case. I had a not very nice letter saying I had returned too many products and that my account would be reviewed. Not a very nice way to do business methinks!!! (read more)
Visit qvcuk.comUpperbeelady's Comment
Written on: 07/02/2011
I found this review very helpful because...that is exactly what they told me until I said they had no right to do this as their presenters mention the fact at least 20 times every hour that you have 30 days to return an item even if used (as in the case of cosmetics), so how dare they say you cannot shop with them anymore. I think this practice should be brought to the attention of a TV programme like Watchdog
<br/>
Reply to this comment
★★★☆☆
“I have purchased many items from QVC over a number of...”
Written on: 10/10/2010
I have purchased many items from QVC over a number of years. Lately I have noticed that their prices have gone up a lot including the postage and packing. Also, more so this year many of item on air have been easy pay and I think this is the reason for the increase in the prices. It would be much better to lower the prices. (read more)
Visit qvcuk.com
★★★★★
“ive been shopping at qvc 10 years had allsorts from...”
Written on: 07/10/2010 by marleymoo (4 reviews written)
ive been shopping at qvc 10 years had allsorts from pans to soap cleaning tools washballs sent the odd items back but overall excellent company especially customer services bedding range is fantastic would reccommend (read more)
Visit qvcuk.com
See next 10 reviews
Showing 41 - 50 of 91 Reviews
overview
qvcuk.com
Top 5 Online Department Stores
To calculate the top 5's we take the following factors into account:
Top 5 Online Department Stores
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Millys Kitchen Store www.millyskitchenstore.co.uk
367 reviews read latest review -
2. Amazon - www.amazon.co.uk
396 reviews read latest review -
3. Havens - www.havens.co.uk
142 reviews read latest review -
4. Opentip.com www.opentip.com
168 reviews read latest review -
5. House of Fraser www.houseoffraser.co.uk
143 reviews read latest review
Useful Info
-
Frequently Asked Questions
Latest Reviews in Online Department Stores
-
Debenhams www.debenhams.co.uk
"Debenhams online... Terrible!" Read More
-
Jabong - www.jabong.com
"Jabong.com - Amazing" Read More
-
Debenhams Plus - www.debenhamsplus.com
"Total Disgrace" Read More
-
Amazon - www.amazon.co.uk
"Great prices, great support" Read More
-
Trade Services - www.trade-services.org
"Don't send any money to these ..." Read More
Latest items in Online Department Stores
Northeast's Response to Fabgirl's Review
Written on: 03/04/2013
I totally agree with this review,I have been a shopper with qvc for a number of years,however over the last year I won't purchase from them due to the high postage costs, on light weight products,way over priced we are in are in a resession and you would hope that qvc would recognise this,last point if you add on postage to any reduced price it comes to the original selling price,so the deal you think you are getting is well not a deal