Mirror Mirror, London Reviews - www.mirrormirror.uk.com

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★★★★☆
3.7 / 5
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Latest Reviews

★☆☆☆☆

“Dreadful and rude customer service”

Written on: 16/01/2014 by LB13 (1 review written)

Rude staff that make you feel guilty for trying on the dresses. They know how to dampen what should be an uplifting experience. Don't go here! Typical snotty wedding shop you should avoid… Read Full Review

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★★★★★

“Amazing”

Written on: 19/09/2013 by Mariapeters1965 (1 review written)

Can't believe this shop has been given negative comments. I have just purchased my dream dress from them at short notice and they have gone out of there way to accommodate me. All members of staff were helpful and kind. Would recommend this place to everybody! Thank you mirror mirror, especially tash, you have made my dream come true xx Gemma and Maria (mother of bride)… Read Full Review

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★★★★★

“Mirror Mirror was recommended to me by a friend which...”

Written on: 10/09/2013 by ramjo (1 review written)

Mirror Mirror was recommended to me by a friend which was very reassuring. I had little idea of what I was looking for but remember it to be one of the most exciting days of my life! We were met by such warm and helpful staff, full of ideas and full of enthusiasm! the dress was staring straight at me, I knew immediatley that I had gone to the right place! Being an expatriate living overseas, I didnt think it would be at all easy to arrange fittings and adjustments around my schedule. I… Read Full Review

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★★★★★

“Extremely efficient, friendly and they had 'my' dress”

Written on: 15/08/2013

I had my first appointment (with my Sister) in Mirror Mirror Crouch End in early March and spotted my dress the minute I walked in the door. I discounted all the puffy dresses so that left half the collection to choose from.....I knew the look I wanted so it was either a yes or no, which I guess made my life and the sales assistant's job a bit easier. If you don't have an idea of what you want I think it's very hard for someone else to tell you! After trying on about 4 dresses which I really… Read Full Review

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★☆☆☆☆

“Worst wedding shop in London”

Written on: 14/08/2013

I have been to a number of wedding dress shops in London, and this is by far the worst. Poor range of dresses, assistants are very unhelpful, no separation between brides - so you were stood literally a meter apart from another bride both in wedding dresses. After explaining what I was looking for in a lenghty conversation before booking an appointment and being told "I think we have a number of things we can show you" I had to fight to try on a couple of dresses at my appointment. I was in… Read Full Review

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★★★★★

“My dream dress”

Written on: 08/08/2013

Fantastic range, vintage boutique feel to the shop! A litte busy at times but nothing you can't handle as you have an appointment system in place! Very professional and I never had to worry about it being anything less than perfect! … Read Full Review

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★★★☆☆

“Uninspiring dress collection and stuffy shop - crouch end”

Written on: 16/06/2013

Arrived for 5pm appointment and was asked what type of style dress I was looking for, after describing this I was then told 'well on you go and have a look'. I was given a brief description of each of the designers and then left to rake through the dresses there with another bride and her party also looking through at the same time. The shop is quite small and there was not that much space to look through particularly with another bride party there at the same time. I also wasn't sure what the… Read Full Review

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★★★★☆

“Got the dress of my dreams!”

Written on: 14/06/2013

I had no problems at all getting my appointment booked and always got a call back if I left message, upon arriving for my first Ever dress apt I was taken aback at how the store was laid Out and how much choice they had. I enjoyed my First experience with a lady called Melody (Angel Branch) And found my dream dress in that first visit. Wonderful collections and professional service! … Read Full Review

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★★★★★

“Fantastic wedding dresses!”

Written on: 20/05/2013 by Juliacharlotte (1 review written)

Mirror Mirror offers a fantastic service. I chose one of their beautiful couture dresses, so the whole thing was made for me. The advice that I received when first choosing a dress was great- really helpful and not at all pushy. Then when I'd decided on the dress, there was a series of fittings with the designer, making sure that everything was going to be just perfect...and it was! Everyone was wowed by the dress, including me and my husband! Beautiful dresses, fantastic service...what more… Read Full Review

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★☆☆☆☆

“Very disappointing”

Written on: 09/05/2013 by Helamy (1 review written)

I was so excited to go to Mirror Mirror after hearing so many good things about it, I didn't even mind paying the £25 booking fee as I hoped to find my dream dress. However, my experience was very disappointing. I arrived at my 5pm appointment and was kept waiting for a while. I didn't mind this too much as it gave me the opportunity to have a little look around. However, when the assistant finally came she really rushed me, despite being late herself, as if they were just about to shut… Read Full Review

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★☆☆☆☆

“Poor customer service!”

Written on: 28/04/2013 by Jsummers (1 review written)

Re CrouchE branch:had an hour appointments at 5pm though appt started late because of the customer before.I was served by a girl.She seemed polite but would not stop talking and constantly lectured me rather than allow me to choose the dresses I wanted to try on.Before long I was told I had time to try on one more dress even though we had time left and started late.When I said something was told it was company policy.Another customer with another sales assistant was still trying on dresses when… Read Full Review

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★★★★☆

“Good selection, friendly staff”

Written on: 06/03/2013

I was very lucky to find my dress in Mirror Mirror which I loved, my friend recommended them to me and I found they had a very good selection. Funnily enough I didn't pick the dress out myself, the lady helping me suggested it and at first looks I didn't like it at all, but on it was beautiful. I never would have found it without her help. I found the staff all very helpful, the thing I liked about this boutique was the lack of snobbery, people were friendly rather than precious. Some other… Read Full Review

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★☆☆☆☆

“bad service ”

Written on: 15/01/2013 by lauren26 (1 review written)

I had an appointment booked a few weeks in advance for the Angel store. On arrival there was a power cut which was of no fault of the shop. They told me i would not be able to view the dresses as it was too dark but would call me to reschedule-that was over 6 weeks ago and i have still not heard a thing, hows that for service. Also i had my baby daughter with me and was told by one of the shop staff they do not allow babies and was asked was i not told this when making the appointment. No i was… Read Full Review

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★★★★★

“The most amazing bespoke dress!”

Written on: 03/01/2013 by R-Pax (1 review written)

The work the ladies at Mirror Mirror did in changing my Pronovias dress into a bespoke work of art was simply amazing. I can't thank them enough for the time and energy put into it - and my advice to other brides is the trust in what they are saying! Natasha was honest and inspiring with her suggestions at my first visit and I can thoroughly recommend them. … Read Full Review

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★☆☆☆☆

“Worst Boutique Experience.. I left early!”

Written on: 20/11/2012

I booked my appointment via email 2 weeks prior and arrived on time. I had one appointment earlier that day so this was my 2nd appointment ever trying on bridal gowns. I was eventually let in the store by a distracted sales assistant who asked me to sit at a desk with a laptop whilst she assisted another bride and 3rd bride had also just arrived. All the sales assistance seemed busy and distracted and made me feel like I was 'in the way'. Eventually someone suggested that I look around. I… Read Full Review

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★★★★★

“Wedding Dress Angels of Angel!”

Written on: 18/11/2012 by neondaisy (1 review written)

The ladies at Mirror Mirror in Angel are incredibly lovely, helpful and experienced, professional and everything you could possibly want and need in a wedding dress shop. I had probably been to at least a dozen wedding dress shops before I found them (book an appointment well in advance as they're a a popular place!). They were so friendly (Tasha seemed more excited about me finding my perfect dress than I did!) and really tuned in to the kind of thing I was looking for and that would suit me… Read Full Review

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★★★★★

“Talented and professional”

Written on: 09/11/2012

I went to Mirror Mirror after being told by 2 different friends to go. I was a hopeless bride who had no idea what would suit me or what i wanted and the girls at Angel instantly made me feel at ease and excited about the whole process of buying my dress. After explaining the different designers and pulling out some recommendations i could tell the girl had years of experience as the whole process seemed effortless. After trying a few on, i started to find my feet and differentiating which… Read Full Review

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★★☆☆☆

“not a good experience”

Written on: 04/11/2012

I have been looking for my wedding dress for the past 3 months and have been to quite a few boutiques, I'm from Harrogate and have looked at dresses in boutiques up north but decided to have a look in London as well. Mirror Mirror Angel has been by far the most unpleasant bridal boutique experience I have had. The staff were rude and blunt- issuing opinions about what suited me which really were not necessary, they offered no drinks or welcome to my guests (my mum and maid of honour) and were… Read Full Review

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★★★★☆

“Found my dream dress”

Written on: 02/07/2012 by leilaleila (1 review written)

I am over the moon with my Pronovias dress which I found at Mirror Mirror boutique in Angel. I had been recommended to go there by a friend who got married last year and had also found her dress here. I had been to look at other boutiques but was so happy with the selection at Angel. The staff were very helpful and polite, letting my try a good selection of gowns during my visit. I was able to try a veil and bridal shoes with the dresses so I could get a feel of how it would look on the day. My… Read Full Review

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★★★★★

“Helpful and wonderful experience”

Written on: 01/07/2012

I am so surprised by the above review as My experience was totally different. I had my appointment at the Angel store and arrived straight from work a little nervous and unsure of What to look for or expect. I dont like over the top outfits and shy of standig out; so I was a little freaked out by the thought of trying on wedding dresses. The sales assistant was lovely and selected several dresses for me to try on. With each dress she would advise on Accesories and other practical elements to… Read Full Review

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