Magimix Brushed Stainless Kettle Reviews

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★★☆☆☆
1.7 / 5
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Magimix Brushed Stainless Kettle

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Latest Reviews

★☆☆☆☆

“lid”

Written on: 29/01/2016 by 18ctdiamondring (1 review written)

this is the worst kettle we have ever bought in our life time for such a large company they haen,t got a brain on how to simply fix a small part as a lid. don,t ever buy this costly kettle,if you do you will regret it. this kettle has been replaced three times low and behold ????? broke again… Read Full Review

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★☆☆☆☆

“No good”

Written on: 05/11/2015 by Bauer177 (1 review written)

don't be taken by the handsome design of the Magimix Kettle! I didn't read reviews before purchase and after only getting a very short life span out of mine, it now joins the junk heap! After less than 6 month of owning it the lid kept popping open!..and refused to stay shut!!! After just over a year, the lid came off altogether !!! After that it switched itself off before reaching any kind of temperature, so we resorted to taping down switch on button!! Unfortunately I had bought in in UK… Read Full Review

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★☆☆☆☆

“DO NOT BUY MAGIMIX KETTLE”

Written on: 09/10/2015 by boucaut (1 review written)

Don't Buy Magimix!!! I bought a magi mix Cordless Jug Kettle last year, it stopped working and Magimix customer service (joke) said won't repair coz i don't have receipt (who keeps repost of all purchases?i!! So waste of money buying Magi Mix ...faulty goods and NO after sales support :)Core issue is , why does a high end quality product go faulty!!!!… Read Full Review

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★★☆☆☆

“Filter housing and lid”

Written on: 01/04/2015 by RileyPeterson (1 review written)

Problems yet again with this product and exactly the same problems. On removing the filter for cleaning the locating nib in the permanent housing immediately snaps making it impossible to replace the filter. Lid also steadfastly refuses to open fully when release mechanism is depressed. Initial kettle had to be replaced due to broken filter housing. Very poor design for a part that is meant to be removable… Read Full Review

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★☆☆☆☆

“Useless lid mechanism and hinge arrangement”

Written on: 11/01/2015

Just consigned the kettle to the bin as the lid has completely detached from the kettle - a very weak and poorly detailed hinge arrangement - all revealed when the lid came away - very poor design. I have also been totally unconvinced by the claimed thermal properties of this kettle - just touching the side after it has boiled tells you its not any different to a single skin kettle. Ease of use has been compromised by the lid opening mechanism - always quite sticky… Read Full Review

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★★☆☆☆

“3rd time lucky?...... No!”

Written on: 12/12/2014 by Hibby1 (2 reviews written)

Our 3rd Magimix just gave-up. Each of the 3 kettles we have had failed due to poor quality design and fittings. First time it was the leaking plastic window. 2nd kettle it was the lid - the shoddy plastic hinge is just not built to last being in a hot environment!. 3rd kettle had a broken filter housing after a few months and yes, impossible to replace. Then, the lid hinge has just failed, broken, just like the last kettle. Magi mix make a product that looks sturdy and heavily built. But when… Read Full Review

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★★☆☆☆

“3rd time lucky?...... No!”

Written on: 12/12/2014 by Hibby1 (2 reviews written)

Our 3rd Magimix just gave-up. Each of the 3 kettles we have had failed due to poor quality design and fittings. First time it was the leaking plastic window. 2nd kettle it was the lid - the shoddy plastic hinge is just not built to last being in a hot environment!. 3rd kettle had a broken filter housing after a few months and yes, impossible to replace. Then, the lid hinge has just failed, broken, just like the last kettle. Magi mix make a product that looks sturdy and heavily built. But when… Read Full Review

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★★★☆☆

“Faulty off and on switch”

Written on: 28/11/2014 by RyleeGibbs (1 review written)

Really nice looking kettle but for the price the switch mechanism is poor quality at best, worse still you can`t buy a replacement switch. Easy fix though, gently prising off handle cover, remove screw below switch pull out switch, remove plastic L shaped part, superglue a 3mm piece of plastic or similar to the angled face that the switch comes against, reassemble and voila lid now opens… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 15/10/2014 by Spindrift1 (1 review written)

We, like others have had problems with this kettle, BUT we have had excellent customer service. The first kettle sprung a leak after 15 months and was replaced the same day. The second one had a failing thermostat after 2 years. At this point we thought, as over 3 years had passed by, Magimix would probably decline any further responsibility. So we wrote a polite letter with our tale of woes and received a new replacement kettle with a courteous, apologetic letter. It is a great kettle and as… Read Full Review

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★☆☆☆☆

“Third kettle! Time for a different make.......me thinks.”

Written on: 23/09/2014 by uvSnow446 (1 review written)

On to my third Kettle, the first just after warranty expired lid broke, second just after warranty expired thermostat failed now the third kettle warranty has expired it has started to leak from the handle. How can Magimix justify the cost of these kettles when they only seem to last as long as the warranty, if these were £20.00 kettles I would understand but they are not! they may look good on the worktop but they are just not worth the money, think I shall go back to good old Russell Hobbs… Read Full Review

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★☆☆☆☆

“bad taste”

Written on: 09/08/2014 by BridgetPenn393 (1 review written)

boiling water has a metallic taste ,thought the tea tasted bad ,just checked water from two kettles ,what wrong with my Magimix ? why should water taste bad… Read Full Review

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★☆☆☆☆

“Expensive, Heavy, Useless”

Written on: 25/10/2013 by PaulNW (1 review written)

We bought the Kettle from COMET and soon after the Thermostat would randomly decide to cut out as soon as it was set, needing to be held in place until it boiled. Now the lid will not open. When polished it looks good on a worktop but buy a proper kettle if you want to heat water unless you want to stand holding the thermostat button… Read Full Review

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★★☆☆☆

“Three and out!”

Written on: 27/08/2013

The product looks good and solid and customer care was very good replacing two under warranty after faults developed but when the plastic lid mechanism disintegrated we were offered a discount on another. Other reviews are consistent with our experience, looks like a quality product but but fails to deliver for sufficient time to justify cost… Read Full Review

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Hibby1's Comment

Written on: 12/12/2014

Interesting. Our 3rd Magimix just gave-up. Each of the 3 kettles we have had failed due to poor quality design and fittings. First time it was the leaking plastic window. 2nd kettle it was the lid - the shoddy plastic hinge is just not built to last being in a hot environment!. 3rd kettle had a broken filter housing after a few months and yes, impossible to replace. Then, the lid hinge has just failed, broken, just like the last kettle.
Magi mix make a product that looks sturdy and heavily built. But when you get used to the plastic parts that easily break or wear down inside, you realise its poorly design and build and very difficult to repair.

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★☆☆☆☆

“Magimix kettle leaking”

Written on: 20/05/2013 by Gizzybeard (1 review written)

We purchased a Magimix kettle as It looked good quality and the price certainly reflected this too. However after 3 years we noticed the kettle was leaking from the base on to the electrical base unit and worktop. We rang Magimix and they were aware of the problem but said it was out of warranty so they couldn't replace. This is a known problem… Read Full Review

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Sfabri's Response to Gizzybeard's Review

Written on: 03/04/2014

agreed on the value for money ranking - leaking water and faulty thermostat switch seems to be the norm in this model and fail to understand how Magimix did not recall this model and replaced by new improved as after all, it's a pity knowing that the product seems durable and smart.

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★☆☆☆☆

“Disappointing Magimix Kettle”

Written on: 18/05/2013

I give this kettle one star because it looks well on the worktop and has a good capacity, that's where all the positivie comments end. I bought a Magimix Kettle (stainless steel with cream inside handle), during a 25% off event at Debenhams. Staff assured me that there was nothing wrong with it and I was delighted to save a few quid. I brought the kettle home and put some water in it to boil, around half full, it seemed to reach boiling point very quickly but didn't shut off and I was a bit… Read Full Review

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★☆☆☆☆

“Expensive rubbish”

Written on: 26/04/2013

I have nothing good to say about these kettles - the first one I bought developed a fault in the lid which meant it flew open during boiling and then didn't switch off automatically. I was sent another kettle under the guarantee but 18 months on this has started to leak from the bottom and around the electrical connection to the kettle. I rang to complain again and was told that as my original guarantee on the first kettle was now just out of the three year period they did not have to replace… Read Full Review

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★★☆☆☆

“On my 5th one in 3 years”

Written on: 25/04/2013 by donny10 (1 review written)

Bought the kettle to replace my 10 year old siemens (the base finally gave up). The first one worked well for about eigth months and my Mum and Dad bought one mine then started to switch off before it reacehed boiling point.Magimix sent a new one out.My parents kettle leaked and they binned it. My second one leaked and magimix sent a new one, third one leaked again and magimix again sent a new one.Into the third year and the lid would not open but now the warranty has expired.The warreanty… Read Full Review

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★☆☆☆☆

“Leaking!”

Written on: 14/04/2013 by Bollydolly (1 review written)

Have had my magimix kettle for about 18 months. I really wish I had paid attention to other reviews. It's now leaking at the base and has ruined my beech work top. Rubbish! There is also a lot of lime scale build up around the handle and water gauge, I live in a soft water area, so this has been unexpected to say the least… Read Full Review

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★☆☆☆☆

“broken lid - again!”

Written on: 12/03/2013

Purchased one of these a few years ago as it was fast to boil and, at the price, was hopefully of the appropriate quality...........wrong! The lid came off within about 1 year of purchase (plastic base (hinge)connection snapped)(As an aside we handle things (our household items)with care - so no 'fair wear & tear' here) Good old Comet changed it for us without a quibble. Lo & behold - a year or so later - ditto i.e.lid broke - same problem Law of averages says there must be hundreds of these… Read Full Review

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★☆☆☆☆

“Poor Quality”

Written on: 07/03/2013 by LBreview (1 review written)

I bought this kettle in 2008. From the start the lid was difficult to open. Toward the end of 2012 it started leaking around the handle. I now have an unsightly limescale buildup round the handle which needs attending to on a regular basis and is getting worse. Magimix UK have no interest in helping saying its a non repairable part and its out of warranty. So thats £80 for 4 years functional life. Very poor value. A pity as the stainless steel parts are perfect. A small re-design would make… Read Full Review

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