Vueling Airlines Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 0 ratings and 4 reviews

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Average Ratings for Vueling Airlines

  • Flight on time?3 stars
  • Customer service2.8 stars
  • Comfort on flight2.9 stars
  • Quality of food1.1 stars
  • Value for Money3.2 stars
  • Overall rating2.5 stars

4 Reviews For Vueling Airlines

  • jsalgts 7th Aug 2009

    Reviewer rating: 1 stars


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    This was the worst by far airline service I have ever received from a customer service perspective. We got to the airport 30 minutes before departure as stated on our tickets. We had luggage to check in and they said that they would not be able to get us on the plane because people with luggage should be at the gate 45 minutes before departure. That of course was in the fine print and no where else. They sent us to the ticketing office and then the ticketing office made a call and told us to run to gate 88 in Barcelona to make our flight. The person who was working at gate 88 at about 11:40 July 21st could not tell us when our luggage would get to Palma and soon became irritated with us and told us we just NOW missed our flight because of our questioning. He basically told us we were not getting on because we wanted to know when our luggage was going to be there. He caused us to spend an additional 275 Euro for 2 more plane tickets simply because of his lousy attitude. In the US the airline would have put us on the next plane. Vueling Airline and their lousy service charges you a full fare which is totally unfair. I would never fly with them again.

  • ddonald1 16th Jul 2009

    Reviewer rating: 1 stars


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    Vueling is a bad airline!! Obnoxious, inept people in Rome. They don't have a transfer desk so you have to go out to main ticket counter to check in and then back through security. Dirty plane, no leg room, etc. etc. There cheap come-on fares aren't cheap when you add 10 euros for a suitcase, 13 euros to pick a seat, 8 euros to pay by credit card. I fly over 100,000 miles per year on many different airlines - this one is permanently off my list.

  • Guest 5th May 2008

    Reviewer rating: 3.5 stars


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    Overall an excellent airline choice, mainly due to great prices and modern equipment. A highly efficient airline that is a pleasure to travel on.

  • Guest 14th Apr 2008

    Reviewer rating: 4.5 stars


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    Flew last year from Malaga to Barcelona with Vueling Airlines. Flights both on time, very pleasant cabin crew. When I asked for a bottle of Cava the steward apologised and said they had not had a chance to chill the bottles and then offered me a free drink, then about 20 minutes into the flight he then brought me the bottle of Cava and said that was free as well. Excellent service would use them again. New planes with good leg room.

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